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Elastic Observability vs SolarWinds Server and Application Monitor comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Jun 3, 2026

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Elastic Observability
Ranking in Application Performance Monitoring (APM) and Observability
11th
Average Rating
8.0
Reviews Sentiment
6.8
Number of Reviews
29
Ranking in other categories
IT Infrastructure Monitoring (13th), Log Management (16th), Container Monitoring (5th), Cloud Monitoring Software (11th)
SolarWinds Server and Appli...
Ranking in Application Performance Monitoring (APM) and Observability
19th
Average Rating
8.0
Reviews Sentiment
4.5
Number of Reviews
44
Ranking in other categories
Server Monitoring (6th), Active Directory Management (8th)
 

Mindshare comparison

As of August 2026, in the Application Performance Monitoring (APM) and Observability category, the mindshare of Elastic Observability is 1.7%, down from 4.8% compared to the previous year. The mindshare of SolarWinds Server and Application Monitor is 1.0%, down from 1.5% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Application Performance Monitoring (APM) and Observability Mindshare Distribution
ProductMindshare (%)
Elastic Observability1.7%
SolarWinds Server and Application Monitor1.0%
Other97.3%
Application Performance Monitoring (APM) and Observability
 

Featured Reviews

Mohammed-Abdelalim - PeerSpot reviewer
Assistant Vice President at QualityKiosk Technologies Pvt. Ltd.
Has provided powerful customization for unique monitoring needs but needs more out-of-the-box capabilities
In my opinion, the best features of Elastic Observability are their flexibility to integrate with other existing systems and the ability to build a unified monitoring tool that can integrate with existing ones and end-to-end user journeys which require a lot of customizations. The greatest feature in Elastic is the ability to customize. This is similar to my comments about customizable dashboards in Elastic because it's visible to the analyst. However, it's very great. Customizing these dashboards can meet the customer's specific use cases and specific stories that they have in their environment, their special environment that doesn't look like other environments. The dashboarding in Elastic is highly customizable to the level of logos. If the customer wants his company logo in the dashboard, it can be done.
NikhilKalwint - PeerSpot reviewer
Technical Specialist at ServiceIO
Monitoring over a thousand systems has improved decision making and operational visibility
From an advantage perspective, SolarWinds Server and Application Monitor is comparatively cheaper from a commercial point of view. It is easy to install and configure, very user-friendly, and quick to get up and running, allowing you to see the early value adds in your organization. It is compatible with most technologies for monitoring with very few chances of incompatibility. Configuration also allows us to monitor all the technical parameters we are looking for, making it a very good experience for us. The alerting feature in SolarWinds Server and Application Monitor is a main advantage, as it alerts based on threshold breaches and can raise tickets to the ticketing system, send SMS, and email notifications, allowing engineers to work on those tickets to resolve issues and avoid further impact. The visibility into server health is a beneficial feature that I am utilizing. We widely use various application performance metrics in SolarWinds Server and Application Monitor such as database monitoring and server monitoring, which are quite good enough for any monitoring solution. We utilize the customizable dashboards in SolarWinds Server and Application Monitor.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The customizable dashboards in Elastic Observability allow us to group relevant data to specific aspects of our solution, giving us around 20 interlinked dashboards which provide an overview, and if one aspect shows weird behavior, we can focus on that specific aspect of our software with a dedicated dashboard."
"Elastic Observability is highly stable; we ingested nearly 170 million records in the system and we have tested it, and you get your reports and dashboards within a few seconds, so it doesn't take much time."
"In addition to the fact that we are more proactive in the detection of incident before they occur, we can on one click see the request path from the customer to the backend."
"The solution allows us to dig deep into data."
"Its diverse set of features available on the cloud is of significant importance."
"It is scalable and supports multitenancy, which is beneficial for MSPs."
"The very positive features are the cost effectiveness and the range of things that you can implement."
"Machine learning is the most valuable feature of this solution."
"AppInsight. Provides a simple way to get very in-depth monitoring configured for our most popular applications. Exchange, SQL, and SharePoint."
"The most valuable feature of the solution is its interface, which is used for monitoring."
"The solution can be deployed quickly."
"I adore the NTA module that provides deep details on ingress/egress traffic for any interface. With a few clicks, you can correlate who is accessing what and when, beside the bandwidth consuming applications/users."
"The solution has good alerts; notifications are sent via email to technicians, and you can filter the kinds of alerts you want to receive as well, which is excellent."
"Extremely user friendly: Any IT professional can learn how to admin NPM in a short time."
"The most valuable feature of SolarWinds Server and Application Monitor is the network devices' performance monitor is the best."
"The ROI for SolarWinds products is unmatched in the industry."
 

Cons

"With Elastic, you need to code and program more things compared to Dynatrace."
"Elastic Observability is difficult to use. There are only three options for customization but this can be difficult for our use case. We do not have other options to choose the metrics shown, such as CPU or memory usage."
"They need more skills in the market. There are not enough skills in the market. It is not pervasive enough on the market, in my opinion. In other words, there isn't a big enough user base."
"If we had some pre-defined templates for observability that we could start using right away after deploying it – instead of having to build or to change some of the dashboards – that would be helpful."
"I would have preferred built-in tools to manage the indexes on deployment for better visual representation, as the initial feedback regarding system performance and data storage was fairly primitive and lacking."
"I am familiar with Azure Monitor, which I find more user-friendly compared to Elastic, which is a very technical tool."
"The only challenging aspect for new users is often writing the query language."
"There's a steep learning curve if you've never used this solution before."
"It lacks a user experience for measuring things like the end-to-end time for which a user waits for a specific response in the system. In the application layer, it has some very basic stuff. You have to build your own with manuscripts and things like that."
"SolarWinds Server and Application Monitor is not stable. We have to maintain the platform and it goes down frequently."
"The technical support team's response time could be improved."
"It needs time-based functions for monitoring. Some things need to be polled on a specific schedule or only during a specific window."
"We are looking into other solutions because it is just too expensive to keep scaling."
"SolarWinds Server and Application Monitor could improve by having a cloud version. They have an observability platform but it still needs to be maintained by us."
"AppInsight needs to include more applications, the current list is very limited."
"The product needs to reduce its price."
 

Pricing and Cost Advice

"So far, there are just the standard licensing fees. Several of the components are embedded in the license or are even open source. They're even free depending on what you use, which makes it even more appealing to someone that is discussing pricing of the solution."
"One needs to pay for the licenses, and it is an annual subscription model right now."
"Pricing is one of those situations where the more you use it, the more you pay."
"Users have to pay for some features, like the alerts on different channels, because they are unavailable in different source versions."
"There are two types: cloud and SaaS. They charge based on data ingestion, ingest rate, hard retention, and warm retention. I believe it costs around $25,000 annually to ingest 30GB of data daily. That is the SaaS version. There is also a self-managed license where the customer manages their own infrastructure on-prem. In such cases, there are three license tiers that respectively cost $5,000 annually per node, $7,000 per node, and $12,500 per node."
"The product’s pricing needs improvement."
"Since we are a huge company, Elastic Observability is an affordable solution for us."
"We have been using the open-source version."
"Price can always be lower. It is neither on the expensive side nor on the cheap side. We have worked with them for a lot of years, so we get a discount due to the size of the installation."
"I like the pricing for this SolarWinds product."
"Its licensing is on a yearly basis. It is just the standard price, but it can vary depending on the current rate of the dollar."
"The product might cost you $30,000 USD to buy, but scaling this solution requires the purchase of additional polling engines at $20,000 USD each."
"The product is expensive."
"The tool is available for my company at a good price point."
"When planning for the number of licenses to purchase, make sure you understand all of the elements within an application required to really understand performance well. In our case, we quickly came to the conclusion that an unlimited license for SAM was the way to go."
"We are on an annual license to use the solution. The price of the solution is expensive. The price is based on a bunch of factors, such as the number of engines and elements."
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Top Industries

By visitors reading reviews
Financial Services Firm
14%
Computer Software Company
10%
Manufacturing Company
7%
Government
7%
Educational Organization
13%
University
8%
Financial Services Firm
7%
Healthcare Company
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business9
Midsize Enterprise4
Large Enterprise16
By reviewers
Company SizeCount
Small Business17
Midsize Enterprise8
Large Enterprise21
 

Questions from the Community

What is your experience regarding pricing and costs for Elastic Observability?
The problem is their licensing model, which is a bit confusing. Many customers struggle to understand their total cost of ownership because Elastic licensing is not dependent on easy, quantifiable ...
What needs improvement with Elastic Observability?
After careful consideration about areas for improvement in Elastic Observability, aspects such as pricing, customization, implementation, and scalability could be improved. As a user of the system,...
What is your primary use case for Elastic Observability?
My use case for Elastic Observability is observability, as we upload our customers' data, including logs, and when there is an issue, we can analyze what went wrong.
What needs improvement with SolarWinds Server and Application Monitor?
There is definitely room for improvement besides simplifying its setup. As a non-technical person, I believe the dashboards could be improved. Everything we use appears on video walls, and we need ...
What is your primary use case for SolarWinds Server and Application Monitor?
I am doing research as we currently have both solutions, and I am looking to see if we need both or can manage with one. Currently, the outcome indicates that we need both. The focus point is diffe...
 

Also Known As

No data available
SolarWinds SAM
 

Overview

 

Sample Customers

PSCU, Entel, VITAS, Mimecast, Barrett Steel, Butterfield Bank
Andr. L. Riis AS, NetSuite
Find out what your peers are saying about Elastic Observability vs. SolarWinds Server and Application Monitor and other solutions. Updated: August 2026.
909,701 professionals have used our research since 2012.