We performed a comparison between Elastic Observability and SolarWinds Server and Application Monitor based on real PeerSpot user reviews in five categories. After reading all of the collected data, you can find our conclusion below.
Comparison Results: Elastic Observability is the preferred solution as it offers more advanced features, such as machine learning and custom development, as well as better visualization and metrics. Although there is a steep learning curve, customer service and support have been positive. SolarWinds Server and Application Monitor has room for improvement in terms of stability, flexibility, ease of use, performance, integration, and pricing. The product is considered expensive, and the report feature is difficult to use.
"Elastic APM has plenty of features, such as the Elastic server for Kibana and many additional plugins. It's a comprehensive tool when used as a logging platform."
"We can view and connect different sources to the dashboard using it."
"Machine learning is the most valuable feature of this solution."
"It has always been a stable solution."
"The price is very less expensive compared to the other solutions."
"Elastic Observability significantly improves incident response time by providing quick access to logs and data across various sources. For instance, searching for specific keywords in logs spanning over a month from multiple data sources can be completed within seconds."
"It is a powerful tool that allows users to collect and transform logs as needed, enabling flexible visualization and analysis."
"The architecture and system's stability are simple."
"The solution is great for monitoring. If something is going wrong, we can immediately find the root cause."
"Features like monitoring and infrastructure dependency mapping are valuable to us."
"SolarWinds is a very stable platform compared to others on the market."
"I adore the NTA module that provides deep details on ingress/egress traffic for any interface. With a few clicks, you can correlate who is accessing what and when, beside the bandwidth consuming applications/users."
"I'd rate technical support at eight out of ten. They are helpful and fast."
"It's good at monitoring system-specific things like ports, services."
"Extremely user friendly: Any IT professional can learn how to admin NPM in a short time."
"The product integrates with Remedy."
"They need more skills in the market. There are not enough skills in the market. It is not pervasive enough on the market, in my opinion. In other words, there isn't a big enough user base."
"In the future, Elastic APM needs a portfolio iTool. They can provide an easy way to develop the custom UI for Kibana."
"Elastic Observability’s price could be improved."
"Improving code insight related to infrastructure and network, particularly focusing on aspects such as firewalls, switches, routers, and testing would be beneficial."
"Elastic Observability needs to improve the retrieval of logs and metrics from all the instances."
"The tool's scalability involves a more complex implementation process. It requires careful calculations to determine the number of nodes needed, the specifications of each node, and the configuration of hot, warm, and cold zones for data storage. Additionally, managing log retention policies adds further complexity. The solution's pricing also needs to be cheaper."
"More web features could be added to the product."
"The price is the only issue in the solution. It can be made better and cheaper."
"There is one feature that is a report writer. And they are currently trying to take it out from being a stand-alone application and integrating to the web. This doesn't give us the flexibility and it doesn't expand what we can get when it comes to reporting. So, putting it on the web is going to make it difficult to get some information. Leaving it where it is now will help us a lot."
"The templates could use improvement. Currently, they are quite complex. They should have drag-and-drop functionality instead. It would make it easier to use."
"Support for the IBM Mainframe is needed."
"It lacks a user experience for measuring things like the end-to-end time for which a user waits for a specific response in the system. In the application layer, it has some very basic stuff. You have to build your own with manuscripts and things like that."
"An additional feature that would improve this solution is the ability to complete root cause analysis."
"The tool’s report feature created issues for us. We needed to gain skills to use that feature. The tool’s customization is not easy since you have to reconfigure the whole system."
"One area that could benefit from improvement is its performance"
"Reporting is the only thing with which we currently have challenges. They have this in two ways. There is the report writer, which is the backend, and we also have web reports, which are on the console. So, they have removed the report writer for the backend reports, and we are making use of the web console, but most of the users are not finding it very interesting to use the frontend reports. I would like them to bring back the report writer. That's the key area within it to improve on the reporting. If they can bring back the report writer, then most users will actually be comfortable. I have some customers who are trying to export their report to an Excel format, but it is not possible because they said any report that has been done from the web console cannot be exported to Excel, but most of the customers need to export their reports to Excel. That's one area they need to work on."
More SolarWinds Server and Application Monitor Pricing and Cost Advice →
Elastic Observability is ranked 7th in Application Performance Monitoring (APM) and Observability with 22 reviews while SolarWinds Server and Application Monitor is ranked 21st in Application Performance Monitoring (APM) and Observability with 38 reviews. Elastic Observability is rated 7.8, while SolarWinds Server and Application Monitor is rated 8.0. The top reviewer of Elastic Observability writes "The user interface framework lets us do custom development when needed. ". On the other hand, the top reviewer of SolarWinds Server and Application Monitor writes "We use this product for base and application monitoring. ". Elastic Observability is most compared with Dynatrace, New Relic, AppDynamics, Azure Monitor and Sentry, whereas SolarWinds Server and Application Monitor is most compared with Azure Monitor, Dynatrace, AppDynamics, Prometheus and ServiceNow Discovery. See our Elastic Observability vs. SolarWinds Server and Application Monitor report.
See our list of best Application Performance Monitoring (APM) and Observability vendors.
We monitor all Application Performance Monitoring (APM) and Observability reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.
