

ManageEngine Log360 and Elastic Observability compete in the logging and monitoring category, offering distinct solutions for various enterprise needs. Elastic Observability appears to have an edge with its comprehensive features, which may justify its higher cost for some users.
Features: ManageEngine Log360 is known for its integration with diverse IT systems, user-friendly alert configurations, and efficient log management capabilities. Elastic Observability stands out with extensive data visualization tools, real-time analytics, and advanced capabilities needed by users requiring a rich feature set.
Room for Improvement: ManageEngine Log360 could enhance its reporting structures, interface intuitiveness, and overall system navigation. Elastic Observability could improve technical documentation, ease of use for new adoptees, and streamline user onboarding processes.
Ease of Deployment and Customer Service: Deploying ManageEngine Log360 is straightforward, with responsive support assisting in issue resolution. Elastic Observability, being more complex, entails a steeper learning curve, although it gains positive feedback for knowledgeable technical support.
Pricing and ROI: ManageEngine Log360 is commended for its transparent pricing model and decent ROI, attracting budget-conscious organizations. Elastic Observability, despite being more costly, reportedly delivers substantial long-term value for businesses focusing on detailed observability.
Elastic Observability has saved us time as it's much easier to find relevant pieces across the system in one screen compared to our own software, and it has saved resources too since the same resources can use less time.
If unauthorized personnel attempt to add logs, the monitoring informs the administrator, enabling them to act promptly, leading to savings in both time and money for the company.
Elastic support really struggles in complex situations to resolve issues.
Their excellent documentation typically helps me solve any issues I encounter.
The solutions they provide are valuable.
The support provided by ManageEngine Log360 is fantastic.
I rate the scalability of Elastic Observability as a ten, as we have never seen issues even with a lot of data coming in from more customers, provided we have the appropriate configuration.
Elastic Observability is easy in deployment in general for small scale, but when you deploy it at a really large scale, the complexity comes with the customizations.
The technical support from ManageEngine is very good.
There are some bugs that come with each release, but they are keen always to build major versions and minor versions on time, including the CVE vulnerabilities to fix it.
I would rate the stability of Elastic Observability as a ten, as we don't experience any issues.
For instance, if you have many error logs and want to create a rule with a custom query, such as triggering an alert for five errors in the last hour, all you need to do is open the AI bot, type this question, and it generates an Elastic query for you to use in your alert rules.
It lacked some capabilities when handling on-prem devices, like network observability, package flow analysis, and device performance data on the infrastructure side.
Some areas such as AI Ops still require data scientists to understand machine learning and AI, and it doesn't have a quick win with no-brainer use cases.
Without needing to purchase an add-on module, ManageEngine Log360 should include more in-depth reporting capabilities in the current module.
Log360 currently cannot gather information from Intune logs or cloud-integrated systems.
ManageEngine Log360 uses PostgreSQL as its own database but does not automatically parse and allow creation of alarms the way it does in MS SQL.
Observability is actually cheaper compared to logs because you're not indexing huge blobs of text and trying to parse those.
Many customers struggle to understand their total cost of ownership because Elastic licensing is not dependent on easy, quantifiable metrics such as number of users or amount of data.
The price is suitable from a perspective of different pricing options.
the most valued feature of Elastic is its log analytics capabilities.
Every integration, whether for Windows or Linux or even Palo Alto or Fortinet, installs the out-of-the-box dashboards along with it, making it easy to parse incoming data meaningfully and immediately start viewing dashboards to see what's happening in the platform.
The best features of Elastic Observability are their flexibility to integrate with other existing systems and the ability to build a unified monitoring tool that can integrate with existing ones and end-to-end user journeys which require a lot of customizations.
All mandatory regulatory compliance reports are available with the integrated system, and companies can easily customize reports without coding to meet their policy or reporting requirements.
ManageEngine Log360 could integrate with all systems, making it possible to integrate everything to the central location, which made it a useful and necessary tool.
ManageEngine Log360 was selected because AlienVault was moving strictly away from on-premises to the cloud, and an on-premises solution was required.
| Product | Mindshare (%) |
|---|---|
| Elastic Observability | 1.3% |
| ManageEngine Log360 | 1.3% |
| Other | 97.4% |


| Company Size | Count |
|---|---|
| Small Business | 9 |
| Midsize Enterprise | 4 |
| Large Enterprise | 16 |
| Company Size | Count |
|---|---|
| Small Business | 14 |
| Midsize Enterprise | 2 |
| Large Enterprise | 2 |
Elastic Observability is known for its powerful search capabilities, central logging, and integration with cloud-native tasks. It enhances monitoring for applications and systems through its flexibility and machine learning features.
Elastic Observability is a robust tool offering end-to-end monitoring and performance analysis, widely utilized for application performance monitoring, centralized logging, and metrics collection. Kibana enables data visualization and connection of sources, while the platform aids in incident response with real-time insights. Despite its complex learning curve, limited customization, and licensing challenges, it remains valuable for businesses seeking to improve operational efficiency with additional support from log analytics and system automation.
What are the key features of Elastic Observability?A wide range of industries apply Elastic Observability for its capabilities in capturing significant data points to offer insights into business and technical performance. Its applications span log events, application monitoring, network protocol monitoring, and more, aiding in data-driven decision-making processes within sectors like IT, finance, and e-commerce.
ManageEngine Log360 offers comprehensive log management and security alerting, integrating advanced analytics for threat detection and compliance reporting. Scalable for on-premise and hybrid deployments, it facilitates incident response with seamless system integration and user-friendly monitoring.
ManageEngine Log360 enhances visibility across IT infrastructures by aggregating logs from Active Directory, file servers, and network devices, aiding in security incident detection with User Behavior Analytics and threat identification tools. Its modular approach supports compliance in vital sectors such as aerospace, contributing significantly to centralized monitoring and anomaly detection. By reducing manual log examination, Log360 aligns with both security and operational goals across diverse environments, though areas like integration with Active Directory and interface improvements are avenues for advancement. Streamlining data retention and expanding automation are priorities for its evolution, ensuring effective incident management with reduced administrative burdens.
What are the key features of ManageEngine Log360?In sectors like aerospace, Log360 supports compliance demands by integrating log management for enhanced security and regulatory reporting. Its adaptability to on-premises and hybrid structures makes it valuable for technology-driven environments, where security and efficiency are paramount.
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