ManageEngine Log360 and Elastic Observability compete in the logging and monitoring category, offering distinct solutions for various enterprise needs. Elastic Observability appears to have an edge with its comprehensive features, which may justify its higher cost for some users.
Features: ManageEngine Log360 is known for its integration with diverse IT systems, user-friendly alert configurations, and efficient log management capabilities. Elastic Observability stands out with extensive data visualization tools, real-time analytics, and advanced capabilities needed by users requiring a rich feature set.
Room for Improvement: ManageEngine Log360 could enhance its reporting structures, interface intuitiveness, and overall system navigation. Elastic Observability could improve technical documentation, ease of use for new adoptees, and streamline user onboarding processes.
Ease of Deployment and Customer Service: Deploying ManageEngine Log360 is straightforward, with responsive support assisting in issue resolution. Elastic Observability, being more complex, entails a steeper learning curve, although it gains positive feedback for knowledgeable technical support.
Pricing and ROI: ManageEngine Log360 is commended for its transparent pricing model and decent ROI, attracting budget-conscious organizations. Elastic Observability, despite being more costly, reportedly delivers substantial long-term value for businesses focusing on detailed observability.
If unauthorized personnel attempt to add logs, the monitoring informs the administrator, enabling them to act promptly, leading to savings in both time and money for the company.
I would rate their technical support as nine out of ten.
Elastic Observability seems to have a good scale-out capability.
What is not scalable for us is not on Elastic's side.
The technical support from ManageEngine is very good.
It is very stable, and I would rate it ten out of ten based on my interaction with it.
Elastic Observability is really stable.
For instance, if you have many error logs and want to create a rule with a custom query, such as triggering an alert for five errors in the last hour, all you need to do is open the AI bot, type this question, and it generates an Elastic query for you to use in your alert rules.
It lacked some capabilities when handling on-prem devices, like network observability, package flow analysis, and device performance data on the infrastructure side.
Elastic Observability could improve asset discovery as the current requirement to push the agent is not ideal.
Log360 currently cannot gather information from Intune logs or cloud-integrated systems.
Elastic Observability is cost-efficient and provides all features in the enterprise license without asset-based licensing.
Observability is actually cheaper compared to logs because you're not indexing huge blobs of text and trying to parse those.
The license is reasonably priced, however, the VMs where we host the solution are extremely expensive, making the overall cost in the public cloud high.
The price is suitable from a perspective of different pricing options.
the most valued feature of Elastic is its log analytics capabilities.
The most valuable feature is the integrated platform that allows customers to start from observability and expand into other areas like security, EDR solutions, etc.
Every integration, whether for Windows or Linux or even Palo Alto or Fortinet, installs the out-of-the-box dashboards along with it, making it easy to parse incoming data meaningfully and immediately start viewing dashboards to see what's happening in the platform.
All mandatory regulatory compliance reports are available with the integrated system, and companies can easily customize reports without coding to meet their policy or reporting requirements.
Elastic Observability is primarily used for monitoring login events, application performance, and infrastructure, supporting significant data volumes through features like log aggregation, centralized logging, and system metric analysis.
Elastic Observability employs Elastic APM for performance and latency analysis, significantly aiding business KPIs and technical stability. It is popular among users for system and server monitoring, capacity planning, cyber security, and managing data pipelines. With the integration of Kibana, it offers robust visualization, reporting, and incident response capabilities through rapid log searches while supporting machine learning and hybrid cloud environments.
What are Elastic Observability's key features?Companies in technology, finance, healthcare, and other industries implement Elastic Observability for tailored monitoring solutions. They find its integration with existing systems useful for maintaining operation efficiency and security, particularly valuing the visualization capabilities through Kibana to monitor KPIs and improve incident response times.
Log360 is your one-stop solution for all log management and network security challenges. It is an integrated solution that combines EventLog Analyzer and ADAudit Plus into a single console to help you manage your Active Directory auditing and network security easily.
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