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Eggplant Test vs OpenText Functional Testing vs Worksoft Certify comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
6.7
Eggplant Test automation cut testing time and costs, saving $75,000 per tester and achieving fast ROI with increased efficiency.
Sentiment score
6.8
OpenText Functional Testing automates tasks, reducing testing time and costs, yielding significant long-term ROI and system compatibility.
Sentiment score
7.3
Worksoft Certify enhances efficiency, reduces manual testing by 80%, and boosts ROI by over 583% with effective test automation.
Automation is done very fast, leading to improvements in the QA process and reducing the time needed for test automation.
The development time using UFT can be cut down into half as compared to coding from scratch.
We can easily achieve a return on investment in one, two, or three years.
 

Customer Service

Sentiment score
7.5
Eggplant Test customer service is praised for quick, knowledgeable support, despite some time zone and coverage challenges.
Sentiment score
6.1
OpenText Functional Testing support is mixed, with responsive service but potential delays and escalations for technical issues.
Sentiment score
6.5
Worksoft Certify's support is responsive and knowledgeable, though service speed can vary, advising escalation for complex issues.
Eggplant Test offers 24x7 support.
I'm not impressed because it depends on the resolution of the screen, so I wouldn't highly recommend this tool.
Support cases are easily created and attended to promptly, depending on urgency.
After creating a ticket, it takes three to five days for them to acknowledge it and then send it to somebody.
The technical support is rated eight out of ten.
Their technical support is responsive, which is good, and their solutions are timely.
I would rate their technical support a nine out of ten.
 

Scalability Issues

Sentiment score
5.5
Eggplant Test scales well and integrates strongly but faces challenges with licensing costs and performance slowdowns in large packs.
Sentiment score
7.1
OpenText Functional Testing scales well with planning, though browser support and licensing issues require attention for seamless integration.
Sentiment score
7.6
Worksoft Certify is reliable and adaptable, excelling in scalable test automation despite occasional hardware and licensing challenges.
Running them in parallel allows you to consume multiple runtime licenses and just execute the tests that don't have conflicting priorities and get through a lot of volume much quicker.
The tool can be installed on all computers used by developers or test automation engineers.
We are an enterprise company. It covers companies of all sizes.
 

Stability Issues

Sentiment score
6.1
Eggplant Test is praised for stability and responsive support but faces occasional crashes, latency, and high resource usage.
Sentiment score
6.6
OpenText Functional Testing is generally reliable, but occasional stability issues arise, influenced by machine specs and implementation methods.
Sentiment score
7.3
Worksoft Certify is stable and reliable, with minimal issues and effective support, maintaining high user satisfaction through frequent updates.
One of the key stability issues was that Windows would consume memory without releasing it, leading to regression testing crashes.
I would rate it a nine out of ten for stability.
 

Room For Improvement

Eggplant Test struggles with usability, integration, setup issues, and outdated features, requiring improvements in performance, support, and accessibility.
OpenText Functional Testing needs enhancements in object identification, performance, cost, scripting support, mobile features, and open-source tool integration.
Worksoft Certify needs database, UI, and performance enhancements, plus improved support, integration, and AI features for better user experience.
For big problems and complex automation tasks, I would prefer UFT because it has more flexibility and is more effective.
The two-system architecture that we currently follow could be better replaced with a one-system architecture.
Incorporating behavior-driven development tests would enhance the capabilities of UFT One.
If it could move closer to a no-code or low-code solution, it might dominate the market again.
We frequently encountered stability issues when the browser dependency caused Windows to consume memory without releasing it, leading to crashes during regression testing.
Focusing more on AI and its integration with Worksoft would really help enhance our processes.
There are still some minor issues concerning continuous testing, particularly related to the timeout feature.
 

Setup Cost

Eggplant Test is costly yet ideal for large enterprises, with execution-only licenses offering better cost-effectiveness than competitors.
OpenText Functional Testing is costly but cost-effective due to robust capabilities and potential reductions in manual testing efforts.
Worksoft Certify is pricey, with discounts for bulk licenses, affecting smaller businesses more due to high initial setup costs.
It's cheaper than Tricentis Tosca but more expensive than some others.
The pricing or licensing policy of OpenText is a bit expensive, however, it's one of the best solutions in the market.
There are many open-source tools with no cost, and there are no-code tools that are less expensive than UFT.
As it is a quality tool, the price is slightly higher, but that is acceptable compared to other tools, especially considering the ROI.
The pricing is minimal and moderate.
 

Valuable Features

Eggplant Test excels in cross-platform testing with AI-driven automation, simplifying processes and enhancing collaboration through modular scripts.
OpenText Functional Testing provides extensive platform compatibility, strong object recognition, and robust automation frameworks enhancing diverse testing environments.
Worksoft Certify enables script-free automation, simplifying process documentation and testing across platforms with drag-and-drop functionality and seamless integration.
It can auto-heal the test cases and suggest new paths for testing, enhancing our ability to automate end-to-end journeys across various applications.
It can integrate with GitHub, allowing you to work with DevOps pipelines, so whenever you make changes in GitHub, it runs and checks the smoke testing on the server.
UFT supports Oracle, SAP, PeopleSoft, and other non-web applications, making automation feasible.
The object repository is one of the best in the market, allowing creation of a repository useful for all tests.
OpenText UFT One offered valuable features by allowing us to build up libraries to streamline repetitive tasks, making scripting much easier.
Teams who are planning for automation and are still in manual testing can use Worksoft Certify, and significant time and resources will be reduced.
We're getting good value from continuous testing management, and the fact that it's also codeless is valuable.
 

Mindshare comparison

As of November 2025, in the Test Automation Tools category, the mindshare of Eggplant Test is 3.9%, up from 3.5% compared to the previous year. The mindshare of OpenText Functional Testing is 8.4%, down from 10.5% compared to the previous year. The mindshare of Worksoft Certify is 4.1%, down from 4.2% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Test Automation Tools Market Share Distribution
ProductMarket Share (%)
OpenText Functional Testing8.4%
Worksoft Certify4.1%
Eggplant Test3.9%
Other83.6%
Test Automation Tools
 

Featured Reviews

Mirza Hussain - PeerSpot reviewer
Has required frequent manual adjustments due to screen resolution but supports simple automation with minimal effort
I would prefer more UFT because it has VB scripting capabilities. While Eggplant Test also has this feature, it's not very user-friendly. I prefer the features of UFT compared to Eggplant Test. When needing to do quick automation, I would prefer Eggplant Test, but otherwise, I would always choose UFT. It depends on the complexity of the tasks. For big problems and complex automation tasks, I would prefer UFT because it has more flexibility and is more effective. With Eggplant Test, if you have very low complexity automation, such as simple click sequences and validation, then it would be preferable; with more complexity, I would not recommend Eggplant Test.
Badari Mallireddy - PeerSpot reviewer
Automation becomes feasible with diverse application support and faster development
I have used UFT for web application automation, desktop application automation, and Oracle ERP automation UFT provides object identification, which is one of the easiest to use. It requires less coding, has built-in features for API testing, and most importantly, it supports more than just web…
Srabanti Pramanik - PeerSpot reviewer
Has streamlined SAP test automation and reduced regression cycle time through no-code capabilities
Worksoft Certify is a no-code tool that works effectively with SAP, and I appreciate all the features compared to other tools. Teams who are planning for automation and are still in manual testing can use Worksoft Certify, and significant time and resources will be reduced. Reporting for Worksoft Certify is also excellent; we have the BPP reports customized, and recently WRS has been implemented, so all these features are beneficial.
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Top Industries

By visitors reading reviews
Manufacturing Company
15%
Financial Services Firm
13%
Computer Software Company
10%
Healthcare Company
9%
Manufacturing Company
21%
Financial Services Firm
14%
Computer Software Company
11%
Government
5%
Manufacturing Company
16%
Retailer
10%
Computer Software Company
9%
Energy/Utilities Company
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business4
Midsize Enterprise3
Large Enterprise14
By reviewers
Company SizeCount
Small Business20
Midsize Enterprise13
Large Enterprise71
By reviewers
Company SizeCount
Small Business9
Midsize Enterprise6
Large Enterprise58
 

Questions from the Community

How do I choose between Selenium HQ and Eggplant Digital Automation Intelligence?
Selenium HQ’s biggest advantage is that it is customizable. Its other most valuable feature is that the driver interf...
What is your experience regarding pricing and costs for Eggplant Manager?
The price of Eggplant Test is on the higher side, but the benefits it provides make it worth using.
What needs improvement with Eggplant Manager?
I would prefer more UFT because it has VB scripting capabilities. While Eggplant Test also has this feature, it's not...
How does Micro Focus UFT One compare to Tricentis Tosca?
We reviewed MicroFocus UFT One but ultimately chose to use Tricentis Tosca because we needed API testing. MicroFocus...
What do you like most about Micro Focus UFT One?
My company has not had an issue with OpenText UFT One since we have been using it for the past three to four years.
What needs improvement with Micro Focus UFT One?
Areas of OpenText Functional Testing that have room for improvement include having an option to store objects in the ...
How does Tricentis Tosca compare with Worksoft Certify?
Tosca fulfills our business needs better because it is an end-to-end solution across technologies. We like that it is...
What do you like most about Worksoft Certify?
A specific feature that I found to be the most valuable in the solution for our company's work processes stems from t...
What is your experience regarding pricing and costs for Worksoft Certify?
Yeah, the setup and license cost is a bit high as per I known but if you’re working mostly on SAP, it’s worth it defi...
 

Also Known As

Eggplant Digital Automation Intelligence, Eggplant DAI, Eggplant Automation Cloud, Eggplant Manager, Eggplant Mobile, Eggplant Customer Experience Insights
Micro Focus UFT One, Micro Focus UFT (QTP), QTP, Quick Test Pro
No data available
 

Overview

 

Sample Customers

FUJIFILM Group, NEC Personal Computers
Sage, JetBlue, Haufe.Group, Independent Health, Molina Healthcare, Cox Automotive, andTMNA Services
Kraft, Reliant Energy, Richemont, Applied Materials, Siemens PLM, Mosaic, Dow Corning, ebay, IBM, Accenture, Fortis BC, US Government, Southwest Airlines
Find out what your peers are saying about Tricentis, Katalon Studio, UiPath and others in Test Automation Tools. Updated: October 2025.
872,837 professionals have used our research since 2012.