Eggplant Test vs SmartBear TestComplete comparison

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Comparison Buyer's Guide
Executive Summary

We performed a comparison between Eggplant Test and SmartBear TestComplete based on real PeerSpot user reviews.

Find out in this report how the two Test Automation Tools solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI.
To learn more, read our detailed Eggplant Test vs. SmartBear TestComplete Report (Updated: March 2024).
763,955 professionals have used our research since 2012.
Featured Review
Quotes From Members
We asked business professionals to review the solutions they use.
Here are some excerpts of what they said:
Pros
"Its scalability is good. It is useful for desktop applications, and it also uses OCR and does image recognition.""It is easy to set up.""It provides very strong cross-platform support.""The most valuable features of Eggplant Digital Automation Intelligence are bug hunting and OCR technology.""The most valuable features would be the image recognition and the OCR.""The solution is based on a Windows model, where adding users is just a few clicks. It is easy to manage users and add them.""Everything is happening on the layout or display that is used by the user. Eggplant prompts processes, like 'click here,' or 'look for this image.' Eggplant makes it possible for QA people and BAs, working in the actual display, to check if the software is providing the right images, the right text, and the right results. They don't have to go inside the code or to the TCP/IP layer. Everything is happening at the highest level.""The features that we like the most are the developer interface and the ability to quickly develop and deploy tests."

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"The solution has a very nice interface.""The product is stable for what we are currently using it for, and it is sufficient for us.""In TestComplete, I saw a conformed package of a tool that kept everybody in consistency. The team was able to regenerate further tests without having to manipulate more code because the record feature is great.""The most valuable feature of this solution is regression testing tools.""The database checkpoints detect problems which are difficult for a human resource to find.""The most valuable feature is the integration with Azure DevOps.""Test items, project variables helps in managing automation suite and scheduling execution.""The most valuable features are the desktop and mobile modules."

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Cons
"If one area could be improved, it would be some of their documentation. In particular, some of their online help and user support documentation is a little bit out of date and could be revised and updated on a more frequent basis. Other than that, I haven't really found any issues or problems.""There was no free trial in it.""The reporting function is a bit shallow. The solution does not offer very comprehensive reporting in terms of your test results. The reporting time and the logs are very high level as well. These areas need improvement.""We found that we had issues regarding the VPN setup, which is one of the reasons that we did not purchase this solution.""The language is too specific; it is just for Eggplant.""Eggplant Test should emphasize on improving its offering in non-Windows environments.""They need to update the Linux. I think it's kind of an outdated Java Swing application.""It has low productivity."

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"TestComplete gives support to do requests to a SOAP web service but has no support to do HTTP requests on Restful services.""During the distribution of our regression test cases, the control IDs are not always recognized correctly.""The solution needs more training manuals or some form of online forum for learning. It needs more documentation.""Stability issues occurred only when connecting to the SourceSafe. Sometimes, after getting the latest version, the tool hangs and it should be reopened in order to recover.""In the cross-browser domain, it has a few snags with Microsoft Edge and Chrome; although, these problems are not critical.""We were testing handheld barcode scanners running WindowsCE with many menus of warehouse functions, and our biggest problem was the timing between input and responses.""The solution needs to extend the possibilities so that we can test on other operating systems, platforms and publications for Android as well as iOS.""One notable drawback is the absence of native integration with Git."

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Pricing and Cost Advice
  • "It is scalable, but it is a matter of money in the pocket. You can scale it, but then you have to have additional licenses. The licensing approach of eggPlant is not the best."
  • "Make a smart decision about the number of developer- and execution-only licenses you purchase to maximize your budget. We found that going heavier on execution-only licenses has been a way to reduce our costs and maximize our ability to benefit from the software."
  • "End-to-end testing isn't possible for us because of the licensing problems. It's very expensive, so we only have two development/execution licenses."
  • "It probably has a yearly license."
  • "This solution is expensive when compared to the market. However, the reason it is more expensive is because of its stability, high performance, and for its support of any technology."
  • "Eggplant Test is a very expensive solution."
  • More Eggplant Test Pricing and Cost Advice →

  • "The product is becoming more and more expensive."
  • "My advice so far, is that while it’s not quite as powerful and easy to use as UFT, its price tag more than makes up for it."
  • "The price is less, compared to other products, such as QTP."
  • "Buy modules on demand. If you have a four-person team and they will each automate tests only 25% of the time, it's better to buy a floating licence and share the tool during the work day."
  • "TestComplete now have come up with three modules (Web, Desktop & Mobile), so based on the type of product for automation, it is adequate to purchase the required module."
  • "This is a pay-per-use service that is not expensive, and cost-efficient if you have a small team."
  • "The option we chose was around $2,000 USD."
  • "The licensing costs are in the range of $1,000 to $3,000."
  • More SmartBear TestComplete Pricing and Cost Advice →

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    Questions from the Community
    Top Answer:Selenium HQ’s biggest advantage is that it is customizable. Its other most valuable feature is that the driver interface is really helpful and user-friendly; Selenium HQ makes it easy to navigate… more »
    Top Answer:The most valuable features of Eggplant Digital Automation Intelligence are bug hunting and OCR technology.
    Top Answer:Eggplant Digital Automation Intelligence could improve by lowering the price.
    Top Answer:This company offers end-to-end capabilities for test suite creation and execution. One feature that I particularly appreciate is the tagging system. Tags are highly valuable, as they allow you to… more »
    Top Answer:There are certain challenges related to the license management system in place. It comes with a high cost. An annual price is around four thousand five hundred plus per user, whereas UiPath is only… more »
    Top Answer:At times, identifying or locating an element can be somewhat challenging. However, in a recent test update, they introduced the Optical Character Recognition (OCR) capability. This introduction has… more »
    Ranking
    11th
    Views
    3,605
    Comparisons
    1,901
    Reviews
    5
    Average Words per Review
    477
    Rating
    7.4
    8th
    Views
    7,305
    Comparisons
    5,175
    Reviews
    8
    Average Words per Review
    502
    Rating
    7.1
    Comparisons
    Also Known As
    Eggplant Digital Automation Intelligence, Eggplant DAI, Eggplant Automation Cloud, Eggplant Manager, Eggplant Mobile, Eggplant Customer Experience Insights
    Learn More
    Overview

    Across every industry, digital transformation is top of mind. New methods of developing software are driving fast change, and test teams are feeling the pressure. Increasing demand to release faster while maintaining the highest levels of quality is making the testing process more complex and harder to scale.

    With AI-powered testing, Eggplant’s test and automation intelligence delivers the coverage you need to optimize the user experience, speed up release cycles, and improve your quality assurance process. Discover a fast, secure, and easy-to-use solution that tests any kind of software on any platform or device.

    What is SmartBear TestComplete?

    TestComplete is a reliable, sturdy automated testing platform created by SmartBear Software. SmartBear Software is a worldwide technological leader known for developing quality enterprise-class development and testing solutions.

    TestComplete simplifies the process of creating tests for numerous applications, including, but not limited to; Desktop, Android, IOS, Web browsers, and Windows. Application tests can be manual, scripted, and even recorded by using keyword-driven or data-driven functionality. There are even additional options for error reporting and automated playback. The object repository is extremely accurate and is fully customizable. TestComplete can easily be used by experienced developers and even by manual novice testers to develop quality automated UI tests quickly.

    TestComplete offers three different testing scenarios:

    • Desktop: Users can easily and quickly automate UI tests using today’s most popular desktop applications, such as; Windows, Java, Python,.Net, VBScript, and more.

    • Web: Users can effortlessly create renewable tests for all of today’s popular web applications, including JavaScript frameworks on 2000+ trusted browser and platform integrations.

    • Mobile: Users can safely build and automate serviceable UI tests on actual or virtual android or IOS devices, locally or in the cloud. Users can create code or codeless tests. TestComplete seamlessly integrates with many of today’s popular frameworks.

    Key Features

    • Easily create automated UI tests: TestComplete offers scriptless Record and Replay or simple keyword-driven tests to quickly develop any type of UI test users may require. Tests can be recorded once, then replayed when needed across various applications on mobile, web, or desktop environments. TestComplete integrates with many different languages, such as Java, Python, C+, and more.

    • Keyword driven tests: Users can easily divide testing steps, actions, objects, and data with an integrated keyword-driven test structure. This makes it easy for every user to participate in the test automation process; there is no programming experience needed. Everything is made simple with easy-to-use point-and-click options.

    • Data driven tests: Easily distinguish data from test commands to keep administrative efforts simple. Users can improve overall coverage by running various automated mobile, desktop, or web UI tests.

    • Record and Replay: Users can reuse created automated tests across every environment as often as desired. This helps to expand overall test coverage and represents a huge cost and time savings.

    Reviews from Real Users

    Sandhiya T S., Sr Solutions Engineer at Lexington Soft, relates, “The record and replay aspects of the solution are quite useful for people. With them, you don't have to write any scripts. Basically, you can record your actions and play them back later. The initial setup is also very easy.”

    Sai S R., Staff Test Architect at a tech services company, says, "The most valuable features of the SmartBear TestComplete are self-healing, they reduce the maintenance required. The different languages SmartBear TestComplete supports are good because some of our libraries are written in Python, JavaScript, and C#. It's very easy to put them all under one project and use them."

    Sample Customers
    FUJIFILM Group, NEC Personal Computers
    Cisco, J.P. Morgan, Boeing, McAfee, EMC, Intuit, and Thomson Reuters.
    Top Industries
    REVIEWERS
    Computer Software Company29%
    Aerospace/Defense Firm14%
    Financial Services Firm14%
    Healthcare Company7%
    VISITORS READING REVIEWS
    Healthcare Company13%
    Financial Services Firm12%
    Computer Software Company12%
    Manufacturing Company9%
    REVIEWERS
    Computer Software Company32%
    Manufacturing Company13%
    Financial Services Firm10%
    Comms Service Provider6%
    VISITORS READING REVIEWS
    Computer Software Company19%
    Manufacturing Company11%
    Financial Services Firm11%
    Government7%
    Company Size
    REVIEWERS
    Small Business17%
    Midsize Enterprise11%
    Large Enterprise72%
    VISITORS READING REVIEWS
    Small Business17%
    Midsize Enterprise10%
    Large Enterprise73%
    REVIEWERS
    Small Business28%
    Midsize Enterprise28%
    Large Enterprise44%
    VISITORS READING REVIEWS
    Small Business24%
    Midsize Enterprise14%
    Large Enterprise62%
    Buyer's Guide
    Eggplant Test vs. SmartBear TestComplete
    March 2024
    Find out what your peers are saying about Eggplant Test vs. SmartBear TestComplete and other solutions. Updated: March 2024.
    763,955 professionals have used our research since 2012.

    Eggplant Test is ranked 11th in Test Automation Tools with 5 reviews while SmartBear TestComplete is ranked 8th in Test Automation Tools with 8 reviews. Eggplant Test is rated 7.8, while SmartBear TestComplete is rated 7.6. The top reviewer of Eggplant Test writes "Effective OCR technology, useful bug hunting, and plenty of documentation". On the other hand, the top reviewer of SmartBear TestComplete writes "Easy to learn with accurate recordings and good consistency". Eggplant Test is most compared with Selenium HQ, Tricentis Tosca, Katalon Studio, froglogic Squish and OpenText UFT One, whereas SmartBear TestComplete is most compared with Tricentis Tosca, Katalon Studio, Ranorex Studio, OpenText UFT One and UiPath Test Suite. See our Eggplant Test vs. SmartBear TestComplete report.

    See our list of best Test Automation Tools vendors and best Regression Testing Tools vendors.

    We monitor all Test Automation Tools reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.