eG Enterprise and Opsview operate in the IT infrastructure monitoring category. While eG Enterprise shines in affordability and customer support, Opsview may appeal more to those seeking advanced features.
Features: eG Enterprise includes automatic root-cause diagnosis, endpoint monitoring, and comprehensive IT ecosystem visibility. Opsview offers advanced event management, customizable dashboards, and detailed metric analysis.
Room for Improvement: eG Enterprise could enhance scalability, expand its features, and refine metric analysis. Opsview might focus on improving customer support, refining deployment flexibility, and enhancing pricing transparency.
Ease of Deployment and Customer Service: eG Enterprise is noted for its flexible deployment model, dedicated onboarding, and continuous customer support. Opsview provides a hybrid cloud and on-premises system, prioritizing availability and scalability for complex environments.
Pricing and ROI: eG Enterprise is valued for competitive pricing and rapid ROI from automated insights. Opsview, though higher in cost, often validates this through long-term performance benefits and advanced capabilities, resulting in strategic ROI in complex deployments.
I'm also very satisfied with the integration of eG Enterprise into the APIs, into trouble ticketing, and into advanced reporting.
Our customers see excellent return on investment because eG Enterprise helps anticipate problems, saving money in the long run.
I would rate their technical support for eG Enterprise probably as the best I've ever dealt with.
For small and medium businesses, eG Enterprise is usually too expensive.
I think the overall licensing models of eG Enterprise could be changed and adapted to a more flexible, more agile structure.
Grafana does have features that I think my current solution lacks, such as better performance reporting.
The pricing is per user per year and varies depending on the components being monitored.
The data gathering capabilities and the automation, which utilizes artificial intelligence, are the most valuable features.
User satisfaction with eG Enterprise is really the key component now, so if you go to VDI or RDH, any of those platforms, you get the total end-to-end user experience because they do have endpoint monitoring now as well, and that was the feature that was lacking before.
Opsview's alerting capabilities are very helpful, and they positively impact our incident response times.
| Product | Mindshare (%) |
|---|---|
| Opsview | 1.0% |
| eG Enterprise | 0.8% |
| Other | 98.2% |
| Company Size | Count |
|---|---|
| Small Business | 9 |
| Midsize Enterprise | 1 |
| Large Enterprise | 11 |
| Company Size | Count |
|---|---|
| Small Business | 12 |
| Midsize Enterprise | 5 |
| Large Enterprise | 9 |
eG Enterprise is a comprehensive tool offering end-to-end monitoring across applications, infrastructure, and Citrix environments through a single visual interface, simplifying diagnostics and configuration.
eG Enterprise provides a robust platform that integrates monitoring and diagnostics capabilities for diverse IT landscapes. Users benefit from a centralized view of applications and infrastructure, bolstered by visual topology maps and intuitive data presentation. The auto-configuration feature ensures efficient setup, while its AI-based automation drives superior data analysis and insights. Though challenges exist in interface modernization and configuration complexity, its scalability and real user experience insights make it a strong contender for IT management. Companies place high value on its seamless integration with ITSM and ability to track user behavior, despite some limitations in OpenShift and complex backend configurations.
What are the important features of eG Enterprise?eG Enterprise is leveraged extensively in monitoring Windows platforms and servers, assisting in troubleshooting and application performance analysis. It facilitates real user monitoring of business services across Saudi Arabia. Organizations use it for Citrix and synthetic web application monitoring, as well as database and network management. Consultants find value in deploying it on-premises for their clients, aiding in diagnosing code-level issues effectively.
Opsview provides advanced monitoring for system availability, service metrics, and resource usage with flexibility and scalability tailored for global networks.
Opsview delivers comprehensive monitoring through its flexible alert framework, web GUI, and integration with Nagios plugins. It facilitates seamless server additions, supports multi-tenancy, and offers scalability with a MySQL backend. Configuring new hosts and services is straightforward, while advanced services like cloning and alert noise reduction enhance user experience. Users mention room for improvement in the API, database support, and features like bulk changes in the GUI. Despite these aspects, Opsview is preferred for cloud and client monitoring across multiple geographical points.
What are Opsview's most important features?Opsview proves valuable in cloud environments for monitoring resource availability and performance. Organizations deploy it for both internal and client-facing monitoring across global regions, benefiting from enhanced event triggers and automation opportunities, particularly in deployment monitoring and service tracking.
We monitor all Network Monitoring Software reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.
