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NIKSUN NetVCR vs eG Enterprise comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Oct 10, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

eG Enterprise
Ranking in Network Monitoring Software
54th
Average Rating
8.2
Reviews Sentiment
7.7
Number of Reviews
21
Ranking in other categories
Application Performance Monitoring (APM) and Observability (36th), IT Infrastructure Monitoring (45th)
NIKSUN NetVCR
Ranking in Network Monitoring Software
99th
Average Rating
0.0
Reviews Sentiment
7.3
Number of Reviews
2
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of August 2025, in the Network Monitoring Software category, the mindshare of eG Enterprise is 0.3%, down from 0.5% compared to the previous year. The mindshare of NIKSUN NetVCR is 0.2%, up from 0.1% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Network Monitoring Software
 

Featured Reviews

Jose Ramon Crespo - PeerSpot reviewer
Utilize artificial intelligence for faster issue response and seamless ITSM integration
The data gathering capabilities and the automation, which utilizes artificial intelligence, are the most valuable features. These capabilities help us gather more information and analyze it faster, leading to better responses to issues. The tool is also excellent at integrating with ITSM services, providing a seamless alerting system for our customers.
Himanshu Shah - PeerSpot reviewer
High performance, quick packet monitoring, and helpful support
The solution could improve by having automatic mitigation. For example, as soon as a problem occurs the solution alarms and mitigates the situation immediately. In a feature release of the solution they should add features related to automation and remediation. Automation would help increase level of security the solution provides.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The data gathering capabilities and the automation, which utilizes artificial intelligence, are the most valuable features."
"Its ability to monitor failures and to restart a Windows service when it fails."
"Sometimes when we face issues with the new technologies or very old technologies where we cannot enhance the service, they move to work with us directly and start doing some development on this area which is very good for us."
"eG Enterprise has a single pane of glass for observability and monitoring."
"The GUI is nicer than all the other graphical interfaces out there."
"The ability to see what the end user response is, so I can get a better understanding of what the end user is seeing when they connect to the Citrix servers."
"The topology view which provides a visual representation of a service and quickly allows identification of errors or degraded performance."
"What I like about eG Enterprise is that it's easy to use. It's a simple product. You can get up to seventy-five to eighty percent of the required information based on real user experience and diagnostics."
"The unique selling point of NIKSUN is its ability to scale and its reporting capabilities. NIKSUN captures the packets at a very high speed, from one GB to 160 Gbps also. It offers report granularity in nanoseconds."
"The most valuable features of NIKSUN NetVCR are its performance and forensic capabilities. Additionally, the information that the solution provides is highly detailed and useful. When dealing with network traffic packets can be sent at a high speed causing some security issues, but this solution is able to rapidly monitor the packets providing security."
 

Cons

"Application TCP latency is an area with room for improvement, but I believe this is already on the roadmap."
"Needs to improve the networking monitor capabilities."
"Back-end configuration is not easy to implement."
"In terms of areas for improvement in eG Enterprise, we are now moving most of our services to the OpenShift platform, and we need a way to monitor even containerized services or any service deployed on OpenShift, but that feature is still not available in eG Enterprise, so it's not good enough for us."
"The interface could be improved as it is not real intuitive. It is not user-friendly."
"eG Enterprise's licensing could be cheaper. Even compared to Dynatrace, I think the price is quite expensive considering the APM functionalities, even though they have other benefits such as info monitoring."
"There should be more price flexibility to adapt to different kinds of customers. For small and medium businesses, eG Enterprise is usually too expensive."
"Dashboards are difficult to create, and not so useful."
"NIKSUN is a passive solution. It provides you with you data, alerts, reports and the root cause of issues. However, it requires a person to make use of this functionality. If an event is happening and nobody attends to it, the effects of the event could be severe."
"The solution could improve by having automatic mitigation. For example, as soon as a problem occurs the solution alarms and mitigates the situation immediately."
 

Pricing and Cost Advice

"They gave us a good price, when they were found out we were looking at other products because their price was very high. We were looking at another solution, then we came back to them was because they brought the price down. We selected them for three years."
"The cost for eG Enterprise is almost $100,000 for one hundred and fifty services. It's subscription-based and the payment is yearly."
"It is not expensive."
"If using eG for virtual desktops, carefully calculate whether per named user, per concurrent user, or per server"
"There are two licensing options: Perpetual and SaaS-based. The main offering, in terms of what eG prefers to offer, is the subscription-based rather than the Perpetual License. The price could be cheaper."
"They are aligned with other enterprise solutions."
"You may get some monitoring products with certain licensing you may own. Some of these can take ages to configure and setup, along with needing a license to drive the software."
"We paid about 300,000 Saudi Riyal for the solution and it was quite affordable compared to the competition."
"The price of the solution is high. There is an annual license costs."
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Top Industries

By visitors reading reviews
Computer Software Company
16%
Retailer
12%
Government
12%
Financial Services Firm
9%
No data available
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
 

Questions from the Community

Any advice about APM solutions?
Could you please share your requirements ? There are a lot tools can be added to the list. I spent almost 6 months to test and check many tools then I select eG enterprise.
Do you recommend eG Enterprise? Why or why not?
I feel that eG Enterprise is one of the top APM tools available on the market. Out of the solutions I have tried, it is the best for monitoring, diagnosis, analytics, and reporting of key IT servic...
What do you like most about eG Enterprise?
eG Enterprise has a single pane of glass for observability and monitoring.
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Also Known As

No data available
NetVCR
 

Overview

 

Sample Customers

20th Century Fox, Allscripts, Anthem Blue Cross and Blue Shield, Aviva, AXA, Biogen, Cox Communications, Denver Health, eBay, JP Morgan Chase, PayPal, Southern California Edison, Samsung, and many more.
Visa, FedEx, CitiGroup, IDC
Find out what your peers are saying about NIKSUN NetVCR vs. eG Enterprise and other solutions. Updated: July 2025.
865,484 professionals have used our research since 2012.