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Dynatrace vs Mezmo comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Oct 9, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Dynatrace
Ranking in Application Performance Monitoring (APM) and Observability
2nd
Ranking in Log Management
7th
Average Rating
8.8
Reviews Sentiment
7.4
Number of Reviews
347
Ranking in other categories
Mobile APM (2nd), Container Monitoring (1st), AIOps (3rd)
Mezmo
Ranking in Application Performance Monitoring (APM) and Observability
89th
Ranking in Log Management
55th
Average Rating
9.0
Number of Reviews
2
Ranking in other categories
Observability Pipeline Software (7th)
 

Mindshare comparison

As of June 2025, in the Application Performance Monitoring (APM) and Observability category, the mindshare of Dynatrace is 10.3%, down from 13.3% compared to the previous year. The mindshare of Mezmo is 0.1%, up from 0.1% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Application Performance Monitoring (APM) and Observability
 

Featured Reviews

Anand_Kumar - PeerSpot reviewer
Provides a comprehensive view by integrating with other monitoring systems
There may be an issue since there are many tools like Splunk involved in network monitoring. From an IP perspective, Dynatrace is performing well. If they want to develop in network monitoring, they can, as it's part of their product line. It's not rocketry, so they can accomplish it. If I, as an SI, look at it from an enterprise perspective, considering the cost from the client, I prefer not to go with multiple systems, as they don't provide a complete 360-degree view. They need to improve on claims about being an enterprise system. The definition of enterprise is loosely used, however, from a holistic security perspective, including infrastructure, network, ports, software, applications, transactions, and databases, there are areas lacking, especially in network monitoring tools.
TO
It consolidates all logs into one place and provides required features and functionalities
Every once in a while, our IBM cloud operational implementation gets behind. Sometimes, when we have a customer event, we do not get access to the latest logs for about 30 minutes, particularly for the sites that are heavily utilized. This is clearly not good. It is impossible to do RCA when you can't look at the logs that pertain to the time period in which the event occurred. It could be more of an operational problem than a feature problem. I don't have visibility about whether it is a LogDNA issue or just an operational issue.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Given the full-stack approach, you are able to view from the end user perspective, almost down to the bare metal."
"Smartscape display for ease of visibility, pinpointing a exact problem, and providing necessary details for fixing and even improving on."
"The most valuable feature of the solution would be the level of visibility that you get. I haven't seen anything that gives us that level of visibility yet"
"I think Dynatrace has good integration. I saw an integration with xMatters where, when there's a problem, it can kick out a message to the whomever it is, with xMatters."
"We have been capturing all the information and evaluating whether it can be improved or not."
"We know exactly which line, which method, and which program needs fixing, so we directly go to the right developer and the guy comes in fixes it."
"It helps us get to the resolution quicker, and potentially the root cause, and at least understand what is happening for future identification."
"Dynatrace has designed its agents to capture limited stack traces for each transaction executed."
"LogDNA consolidates all logs into one place, which is super valuable."
"The solution aggregates all event streams, so that if there are any issues, it's all in the same interface."
 

Cons

"Dynatrace SaaS still lacks configuration API or command line which would allow moving configuration from one tenant to the other."
"Needs support for more technologies."
"We have a couple of one page apps that it has a problem with because it doesn't call to the server all the time. I believe part of that is taken care of in the next version."
"From the Dynatrace SaaS platform, they talk about the APIs. The approach they take is, "We create the APIs, you use them however you want." I like it, that gives us flexibility. But at the same time, if your company does not have a huge number of APM specialists, or it does not have the time and resources available to spend on these kind of technology developments, it would be helpful if there were out-of-the-box solutions available from the platform. I would certainly consider that, because that would make us go to market much faster, rather than redeveloping our own solutions based on those APIs."
"We're developing more and more microservices and, each time, for an AppMon license, you have to deploy it, you have to configure it, you to get charged for it. It's very time-consuming."
"More visibility into Python processes."
"There is another challenge, which is in case of the Managed solution. In our old solution we could simply export the data as session data, and that would be imported and seen. Now, if we are using the Managed solution, then giving someone access to that solution is a challenge. We can handle it, but it's different than taking screenshots and saving that information the way we used to. The copy/paste features that were there in old application - because it was a fat app - were nice, compared to browser-based app, because you cannot really use those features anymore."
"The integration of the tools is getting there. It is still not there yet, because we still have to get a lot of tools to put together."
"No ability to encapsulate a query or a filter, and communicate or share that among the team."
"Every once in a while, our IBM cloud operational implementation gets behind. Sometimes, when we have a customer event, we do not get access to the latest logs for about 30 minutes, particularly for the sites that are heavily utilized. This is clearly not good. It is impossible to RCA when you can't look at the logs that pertain to the time period in which the event occurred. It could be more of an operational problem than a feature problem. I don't have visibility about whether it is a LogDNA issue or just an operational issue."
 

Pricing and Cost Advice

"Licensing is very interesting, as you pay only for what is being monitored. A lot of things are given away for no additional cost. If you have a great IT consolidation, it will be pretty cheap. If you have a lot of servers, it will be heavier."
"As compared to New Relic and other providers, it is more expensive, which is its biggest disadvantage. Its biggest advantage is its capability. It is more feature-rich."
"​A Dynatrace partner will always be willing to give you a trial. Go through the trial to see if there is a benefit for your company."
"​Make sure your leadership buy-in is in place. Ensure leadership understands that an APM solution is a fairly expensive, so they know what they are getting into."
"Purchasing through the AWS Marketplace was a pretty straightforward process. We had no hiccups."
"We found a tool that can be utilized by testing, DevOps, marketing, software engineering, and monitoring. Before, we always had everybody doing their own thing. Now, everybody's utilizing one tool, which is huge. That is a huge savings."
"There was also some complexity in the adoption rate of it because of how costly the licensing is."
"We purchased a subscription for one year and it is an expensive solution for a large enterprise like ours."
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Top Industries

By visitors reading reviews
Educational Organization
27%
Financial Services Firm
19%
Computer Software Company
8%
Manufacturing Company
6%
No data available
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
 

Questions from the Community

Any advice about APM solutions?
The key is to have a holistic view over the complete infrastructure, the ones you have listed are great for APM if you need to monitor applications end to end. I have tested them all and have not f...
What cloud monitoring software did you choose and why?
While the environment does matter in the selection of an APM tool, I prefer to use Dynatrace to manage the entire stack. Both production and Dev/Test. I find it to be quite superior to anything els...
Any advice about APM solutions?
There are many factors and we know little about your requirements (size of org, technology stack, management systems, the scope of implementation). Our goal was to consolidate APM and infra monitor...
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Comparisons

 

Also Known As

No data available
LogDNA
 

Overview

 

Sample Customers

Audi, Best Buy, LinkedIn, CISCO, Intuit, KRONOS, Scottrade, Wells Fargo, ULTA Beauty, Lenovo, Swarovsk, Nike, Whirlpool, American Express
Instacart, Asics, Lime, Salesforce
Find out what your peers are saying about Dynatrace vs. Mezmo and other solutions. Updated: May 2025.
859,129 professionals have used our research since 2012.