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Dynatrace vs Mezmo comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Oct 9, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Dynatrace
Ranking in Application Performance Monitoring (APM) and Observability
2nd
Ranking in Log Management
5th
Average Rating
8.8
Reviews Sentiment
7.4
Number of Reviews
346
Ranking in other categories
Mobile APM (1st), Container Monitoring (2nd), AIOps (2nd)
Mezmo
Ranking in Application Performance Monitoring (APM) and Observability
76th
Ranking in Log Management
54th
Average Rating
9.0
Number of Reviews
2
Ranking in other categories
Observability Pipeline Software (5th)
 

Mindshare comparison

As of May 2025, in the Application Performance Monitoring (APM) and Observability category, the mindshare of Dynatrace is 10.6%, down from 13.5% compared to the previous year. The mindshare of Mezmo is 0.1%, up from 0.1% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Application Performance Monitoring (APM) and Observability
 

Featured Reviews

Anand_Kumar - PeerSpot reviewer
Provides a comprehensive view by integrating with other monitoring systems
There may be an issue since there are many tools like Splunk involved in network monitoring. From an IP perspective, Dynatrace is performing well. If they want to develop in network monitoring, they can, as it's part of their product line. It's not rocketry, so they can accomplish it. If I, as an SI, look at it from an enterprise perspective, considering the cost from the client, I prefer not to go with multiple systems, as they don't provide a complete 360-degree view. They need to improve on claims about being an enterprise system. The definition of enterprise is loosely used, however, from a holistic security perspective, including infrastructure, network, ports, software, applications, transactions, and databases, there are areas lacking, especially in network monitoring tools.
TO
Has vastly increased our ability to reach SLA targets consistently
Scalability could be improved. We are using it through the IBM cloud deployment and on some of the data centers that are very heavily used, there is a significant lag in the event stream, sometimes 10, 15 minutes behind, which makes the RCA impossible. If an event hits but you don't have the information to look at it, then it's tricky. This is probably not an issue of the product itself, but more a deployment issue. There is something on the IBM side that needs some readjustment to make certain these lags don't happen too often. We now use other tools for back-up in that area. But if you really want to do SIEM type work, then that is an aspect that needs some improvement. It's hard to tell if it's the product or the IBM deployment of it. The user interface is really very productive interactively but for an additional feature, it would be nice if we somehow could encapsulate a query or a filter, and communicate or share that among the team so that specific types of actions can be carried out quickly. In particular, when we deal with a customer issue, it may pertain to a particular transaction through the system and each transaction has a unique ID. It would be great if we could query that ID and request all transactions that pertain to a specific ID. For now, we need to find the events, then extract the ID. Once we have that, we can go through the UI to set up the query and filter it to give us a transaction. But it would be really nice if we could simply say, "Here's the ID. Give me all the transactions."

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Automatic instrumentation of new services and technology without the need to install specific agents or modules."
"We are now able to identify the root cause in 15 minutes. It has helped the entire operations of our company."
"A feature that's one of the highlights of Dynatrace is the AI. The second most valuable feature is OneAgent. Between infrastructures, applications, operating systems, you can deploy with just a single agent and can practically install and forget about it."
"Dynatrace offers exceptional features compared to other monitoring tools."
"Gives systems back-end visibility, allows for proactive monitoring, and improves the user's experience."
"Reduces troubleshooting time by finding problems before the system is launched."
"Having a Dynatrace guardian onsite for our first two years helped with our user adoption."
"We have identified and solved "mystery" issues that we have experienced for a long time, including sporadic latency issues on storage volumes and SQL databases not scaling properly when under certain loads."
"LogDNA consolidates all logs into one place, which is super valuable."
"The solution aggregates all event streams, so that if there are any issues, it's all in the same interface."
 

Cons

"Richer, deeper partner channel: It needs to expand and deepen the business use cases, where their solutions can help."
"I would like Dynatrace to be more flexible and user-friendly."
"Dynatrace SaaS still lacks configuration API or command line which would allow moving configuration from one tenant to the other."
"The initial setup was challenging for us. However, it was complex until you grasped the nuances of the product and the building blocks."
"It is always requiring us to update the Dynatrace client."
"The solution's user interface could be improved."
"This solution needs better support for security and monolithic batch processes."
"It needs more dashboards like AppMon."
"Every once in a while, our IBM cloud operational implementation gets behind. Sometimes, when we have a customer event, we do not get access to the latest logs for about 30 minutes, particularly for the sites that are heavily utilized. This is clearly not good. It is impossible to RCA when you can't look at the logs that pertain to the time period in which the event occurred. It could be more of an operational problem than a feature problem. I don't have visibility about whether it is a LogDNA issue or just an operational issue."
"No ability to encapsulate a query or a filter, and communicate or share that among the team."
 

Pricing and Cost Advice

"There was also some complexity in the adoption rate of it because of how costly the licensing is."
"Decodes on less used/popular protocols are available, but they should be included. Additional investment should not be required."
"The solution is not cheap."
"The product is pricey, but it is feature-rich, which is why we probably haven't looked away from it."
"The product is really fast to implement and gives customers instant value. This is important, because it reduces costs on the implementation."
"We are buying more licenses, because we are seeing more value."
"Surprisingly, it is quite expensive. That is something that we could always see: Improved pricing and the overall construct on how do we use each license in regards to usage of the tool."
"While it is quite good in respect to its functionality, there are few area in regards to pricing that they can look at how to possibly change. I have heard it's costly."
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Top Industries

By visitors reading reviews
Educational Organization
36%
Financial Services Firm
17%
Computer Software Company
7%
Manufacturing Company
6%
No data available
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
 

Questions from the Community

Any advice about APM solutions?
The key is to have a holistic view over the complete infrastructure, the ones you have listed are great for APM if you need to monitor applications end to end. I have tested them all and have not f...
What cloud monitoring software did you choose and why?
While the environment does matter in the selection of an APM tool, I prefer to use Dynatrace to manage the entire stack. Both production and Dev/Test. I find it to be quite superior to anything els...
Any advice about APM solutions?
There are many factors and we know little about your requirements (size of org, technology stack, management systems, the scope of implementation). Our goal was to consolidate APM and infra monitor...
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Comparisons

 

Also Known As

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LogDNA
 

Overview

 

Sample Customers

Audi, Best Buy, LinkedIn, CISCO, Intuit, KRONOS, Scottrade, Wells Fargo, ULTA Beauty, Lenovo, Swarovsk, Nike, Whirlpool, American Express
Instacart, Asics, Lime, Salesforce
Find out what your peers are saying about Dynatrace vs. Mezmo and other solutions. Updated: April 2025.
850,028 professionals have used our research since 2012.