We performed a comparison between Dynatrace and Mezmo based on real PeerSpot user reviews.
Find out in this report how the two Log Management solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."It gives us all the data on all the calls, which is something that is very different from any other APM solution that I have seen or used in the past."
"It creates visibility - from when the user starts interacting with our application - all the way back to our database calls, our network path, everything."
"The User experience monitor is a real added value."
"We enabled UEM for all of our applications. This allows us to see exactly what the client is experiencing."
"It is useful for analytics, web performance, end-to-end coverage of a user experience, and database analytics. It is absolutely a monitoring tool that is worth having. The visibility that it provides is a unique feature of this product."
"Reduced incidents, as alert monitoring aids in quicker resolution of events."
"For me, the most valuable feature of this solution is that deep dive that we get out of the AppMon product with the PurePath technology, and the way that the PurePath stack works."
"The user interface is like a type of dashboard. You can use the tool as an end user into the tool interface, which is good."
"The solution aggregates all event streams, so that if there are any issues, it's all in the same interface."
"LogDNA consolidates all logs into one place, which is super valuable."
"It needs improvement with proprietary protocols for the DC RUM part."
"The AI is not that intelligent and there are different places where it could be even more automated."
"I would like them to add serverless capabilities, because everyone is going there."
"They could have a better user interface, better automation, better support for cloud-based, and SaaS applications."
"They could also, develop an observability platform where you could have the ability to inject events, locks, and traces."
"The installation process had quite a few moving parts, so it was a little tricky getting everything to work in first go."
"Dynatrace must reduce the required resources for on-premise, because they are too high."
"The new Managed Edition is too complex. I feel like a fish out of water."
"No ability to encapsulate a query or a filter, and communicate or share that among the team."
"Every once in a while, our IBM cloud operational implementation gets behind. Sometimes, when we have a customer event, we do not get access to the latest logs for about 30 minutes, particularly for the sites that are heavily utilized. This is clearly not good. It is impossible to RCA when you can't look at the logs that pertain to the time period in which the event occurred. It could be more of an operational problem than a feature problem. I don't have visibility about whether it is a LogDNA issue or just an operational issue."
Earn 20 points
Dynatrace is ranked 4th in Log Management with 340 reviews while Mezmo is ranked 53rd in Log Management. Dynatrace is rated 8.8, while Mezmo is rated 9.0. The top reviewer of Dynatrace writes "AI identifies all the components of a response-time issue or failure, hugely benefiting our triage efforts". On the other hand, the top reviewer of Mezmo writes "Has vastly increased our ability to reach SLA targets consistently". Dynatrace is most compared with Datadog, New Relic, AppDynamics, Splunk Enterprise Security and Azure Monitor, whereas Mezmo is most compared with Cribl Stream and Datadog. See our Dynatrace vs. Mezmo report.
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We monitor all Log Management reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.
