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DX Unified Infrastructure Management vs Turbo360 (Formerly Serverless360) comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Dec 18, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

DX Unified Infrastructure M...
Ranking in Cloud Monitoring Software
37th
Average Rating
8.2
Reviews Sentiment
6.8
Number of Reviews
120
Ranking in other categories
Network Monitoring Software (65th), Server Monitoring (23rd), IT Infrastructure Monitoring (47th), AIOps (26th)
Turbo360 (Formerly Serverle...
Ranking in Cloud Monitoring Software
41st
Average Rating
9.0
Reviews Sentiment
6.9
Number of Reviews
2
Ranking in other categories
Application Performance Monitoring (APM) and Observability (61st), Cloud Management (44th), Cloud Cost Management (27th)
 

Mindshare comparison

As of March 2026, in the Cloud Monitoring Software category, the mindshare of DX Unified Infrastructure Management is 1.3%, up from 0.4% compared to the previous year. The mindshare of Turbo360 (Formerly Serverless360) is 0.8%, up from 0.2% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Cloud Monitoring Software Mindshare Distribution
ProductMindshare (%)
DX Unified Infrastructure Management1.3%
Turbo360 (Formerly Serverless360)0.8%
Other97.9%
Cloud Monitoring Software
 

Featured Reviews

ON
Solution Architect at SA Consulting
Helps us provide visibility into network performance, capacity planning, and cost analysis
Better support and more accessible resources are crucial. Customers have expressed that support is not as flexible, and it is difficult to obtain necessary information quickly. Customers would benefit from improved training material for integration with other products. The solution's pricing is high and needs to be reconsidered, and the technical support should improve to provide more accessible and open information.
reviewer1858887 - PeerSpot reviewer
Software Development Engineer In Test at Quinbay
Centralized, great for performing corrective actions and has a helpful Business Activity Monitoring module
1) The user interface of Serveress360 could be improved a bit to make the platform even easier to use. 2) The addition of management and monitoring features for Cognitive services, Power Automate, and a few more Azure services. 3) It would be much better if it is a multi-cloud management/monitoring platform. 4) The consolidated error reports sent via the alerting channels can be a bit more intuitive. 5) Their customer support was good but good technical documentation or feature videos can be even more helpful.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"We are able to configure alert by client requirements and can see those alert with a lot of detail."
"It has provided insight on almost all our information system components/layers using a single unified solution."
"There is some depth into what we can watch from processes, logs, as well as URLs, and synthetics, so we have the overall ability to manage everything with UIM."
"Really good. Very, very good. I got nothing but nice things to say about them."
"I recall the initial setup being straightforward."
"Great customized dashboards and drill down reports with auto serve analytics."
"The CA tools allow me to get into detailed transactions for custom ranking, and be able to make predictions."
"Any time we call up support, if the issue isn't resolved that day, I'm surprised."
"That is exactly where Serverless360 helped us by bringing in both Service Bus management and monitoring under the same hood."
"Serverless360 transformed the way our organizations manage Azure and hybrid integrations."
"Service Bus topic subscription monitoring turned out to be the most useful for us."
"It offers all the core capabilities we need to manage and monitor our Azure services."
 

Cons

"Parts of the Unified Management Portal are not written in HTML5. I would like all components (Portlets) to be HTML5."
"We can't seem to get the products to work at all and we can't seem to find the mobile team to even talk to about it."
"We have products that we’re moving away from that have a better GUI and they’re 15 years old."
"Making a GUI with criteria such as selection by robot/hub/probe etc."
"I'd also like to see more probes. More probes in the sense that we were coming across devices that we're expected to monitor and manage for which, out of the box, there isn't a nice, clean solution. There are probes that are dedicated for certain devices and certain device types, which is great. But then there are times we come across nuanced products that we have to develop our own solution for. There are probes that exist in there that allow us to make a customized solution, but it takes a lot more time."
"The biggest, most annoying problem, if you will, is the ISE that's embedded in UIM."
"Most of the time, we need to restart the monitoring server when deploying new features."
"Technical support is OK. It varies depending on issues."
"The user interface of Serveress360 could be improved a bit to make the platform even easier to use."
"The user interface of Serveress360 could be improved a bit to make the platform even easier to use."
"Addition of more monitoring features to Azure Cosmos DB can be a huge help as we use the same as the main database for our applications."
"Addition of more monitoring features to Azure Cosmos DB can be a huge help as we use the same as the main database for our applications."
 

Pricing and Cost Advice

"The product-price ratio is better than other brands such as Fortinet or SonicWall."
"CAD $400,000 annually."
"This product is expensive compared to other vendors (SolarWinds, ManageEngine)."
"Reasonable setup cost and licensing prices."
"The license cost depends on the number of probes and robots."
"Pricing for DX Unified Infrastructure Management isn't cheap at all. It's a complex tool, so you have to pay more. No one is happy with a large bill to pay, but if it's a complex product and you designed a complex solution to be monitored, it'll be your fault that you need to buy an expensive product, and that would be implicit in the design of DX Unified Infrastructure Management. Monitoring is just a small part of it. Sometimes you have to pay a significant amount of money for a complex yet very good solution."
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Top Industries

By visitors reading reviews
Financial Services Firm
12%
Construction Company
11%
Marketing Services Firm
9%
Performing Arts
9%
Computer Software Company
20%
Construction Company
15%
Financial Services Firm
9%
Comms Service Provider
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business29
Midsize Enterprise20
Large Enterprise80
No data available
 

Questions from the Community

What is your primary use case for DX Infrastructure Manager?
We are an integrating company that offers DX Unified Infrastructure Management to customers. We help them set it up, do the integration, and provide support. Our end customers include financial ins...
What advice do you have for others considering DX Infrastructure Manager?
I would recommend DX Unified Infrastructure Management to others as it is a good and reliable solution. I would rate it nine out of ten due to its robust functionality and capability to support inf...
What is your experience regarding pricing and costs for DX Infrastructure Manager?
The pricing of DX Unified Infrastructure Management is high and often a concern for customers. The cost is higher compared to other Original Equipment Manufacturers (OEMs), which is feedback we hav...
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Also Known As

DX Infrastructure Manager, DX Infrastructure Manager for Z Systems and CA UIM for zSystems, CA UIM (DX Infrastructure Manager), CA Nimsoft Monitor, CA UIM, DX Infrastructure Manager
Serverless360
 

Overview

 

Sample Customers

CBNCloud, IIJ Global Singapore, AT&S, AXSOS, Aozora Bank, HCL Technologies, IntelliNet, Securex
MSC, Transalta, Rank Group, RACQ, BBC, Q2 Solutions, Middleway, BUPA, Columbia Sportswear, EDF
Find out what your peers are saying about DX Unified Infrastructure Management vs. Turbo360 (Formerly Serverless360) and other solutions. Updated: March 2026.
885,311 professionals have used our research since 2012.