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DX Unified Infrastructure Management vs Turbo360 (Formerly Serverless360) comparison

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Comparison Buyer's Guide

Executive SummaryUpdated on Dec 18, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

DX Unified Infrastructure M...
Ranking in Cloud Monitoring Software
27th
Average Rating
8.2
Reviews Sentiment
6.8
Number of Reviews
120
Ranking in other categories
Network Monitoring Software (49th), Server Monitoring (16th), IT Infrastructure Monitoring (33rd), AIOps (20th)
Turbo360 (Formerly Serverle...
Ranking in Cloud Monitoring Software
35th
Average Rating
9.0
Reviews Sentiment
6.9
Number of Reviews
2
Ranking in other categories
Application Performance Monitoring (APM) and Observability (68th), Cloud Management (47th), Cloud Cost Management (33rd)
 

Mindshare comparison

As of October 2026, in the Cloud Monitoring Software category, the mindshare of DX Unified Infrastructure Management is 2.2%, up from 0.6% compared to the previous year. The mindshare of Turbo360 (Formerly Serverless360) is 1.0%, up from 0.4% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Cloud Monitoring Software Mindshare Distribution
ProductMindshare (%)
DX Unified Infrastructure Management2.2%
Turbo360 (Formerly Serverless360)1.0%
Other96.8%
Cloud Monitoring Software
 

Featured Reviews

ON
Solution Architect at SA Consulting
Helps us provide visibility into network performance, capacity planning, and cost analysis
Better support and more accessible resources are crucial. Customers have expressed that support is not as flexible, and it is difficult to obtain necessary information quickly. Customers would benefit from improved training material for integration with other products. The solution's pricing is high and needs to be reconsidered, and the technical support should improve to provide more accessible and open information.
reviewer1868589 - PeerSpot reviewer
Python Engineer at Msys Technologies
Great topic subscription monitoring, helpful management, and useful for audits
Addition of more monitoring features to Azure Cosmos DB can be a huge help as we use the same as the main database for our applications. One more thing to note is that their support team was always ready to clear all our doubts regarding the product but we feel that it would be much appreciated if they could share with us the required resources to get new customers like us well-versed in traversing through different modules of the product. These are the very few areas where Serverless360 can be improved.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"We gave them a tool that can give them everything they wanted, that they never had before."
"Unified Management Portal (UMP) is the most valuable feature, as it did a lot of health monitoring for our environment to prevent some issues from happening."
"I’ve actually pointed people to UIM because it can be simple."
"This is one of the best designed products for stability due to its message bus concept design which makes its hub lite in processing."
"There really is no perfect monitoring tool, CA UIM is really the best of breed if you need monitoring for all Operating Systems and a large list of diverse applications."
"The dashboarding is pretty extensive and is easy to use."
"Great out-of-the-box capability."
"Provides a comprehensive monitoring solution for our open systems and also the mainframe."
"Serverless360 transformed the way our organizations manage Azure and hybrid integrations."
"It offers all the core capabilities we need to manage and monitor our Azure services."
"That is exactly where Serverless360 helped us by bringing in both Service Bus management and monitoring under the same hood."
"Service Bus topic subscription monitoring turned out to be the most useful for us."
 

Cons

"They need to work on the user interface. It's not with the times, it's not real intuitive, and you really need to work with it to figure out where things are."
"A useful feature to have would be automatic configuration per standard by new robots that check in for any particular customer."
"In the UMP, certain devices will show up multiple times and they don't correlate correctly. That's one of the issues."
"UIM is showing its age, and needs a major overhaul to keep up with competitors."
"I would like to see the retirement of the heavy client (infrastructure manager) in favor of the web-based admin console. It is close, but it is not there yet."
"Stability."
"The reporting part could be improved."
"It needs to be more stable and have improved reporting."
"Addition of more monitoring features to Azure Cosmos DB can be a huge help as we use the same as the main database for our applications."
"The user interface of Serveress360 could be improved a bit to make the platform even easier to use."
 

Pricing and Cost Advice

"This product is expensive compared to other vendors (SolarWinds, ManageEngine)."
"Pricing for DX Unified Infrastructure Management isn't cheap at all. It's a complex tool, so you have to pay more. No one is happy with a large bill to pay, but if it's a complex product and you designed a complex solution to be monitored, it'll be your fault that you need to buy an expensive product, and that would be implicit in the design of DX Unified Infrastructure Management. Monitoring is just a small part of it. Sometimes you have to pay a significant amount of money for a complex yet very good solution."
"The product-price ratio is better than other brands such as Fortinet or SonicWall."
"The license cost depends on the number of probes and robots."
"Reasonable setup cost and licensing prices."
"CAD $400,000 annually."
Information not available
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Top Industries

By visitors reading reviews
Financial Services Firm
14%
Outsourcing Company
14%
Construction Company
13%
Manufacturing Company
10%
Construction Company
19%
Financial Services Firm
15%
Comms Service Provider
15%
Outsourcing Company
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business29
Midsize Enterprise20
Large Enterprise80
No data available
 

Questions from the Community

What is your primary use case for DX Infrastructure Manager?
We are an integrating company that offers DX Unified Infrastructure Management to customers. We help them set it up, do the integration, and provide support. Our end customers include financial ins...
What advice do you have for others considering DX Infrastructure Manager?
I would recommend DX Unified Infrastructure Management to others as it is a good and reliable solution. I would rate it nine out of ten due to its robust functionality and capability to support inf...
What is your experience regarding pricing and costs for DX Infrastructure Manager?
The pricing of DX Unified Infrastructure Management is high and often a concern for customers. The cost is higher compared to other Original Equipment Manufacturers (OEMs), which is feedback we hav...
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Also Known As

DX Infrastructure Manager, DX Infrastructure Manager for Z Systems and CA UIM for zSystems, CA UIM (DX Infrastructure Manager), CA Nimsoft Monitor, CA UIM, DX Infrastructure Manager
Serverless360
 

Overview

 

Sample Customers

CBNCloud, IIJ Global Singapore, AT&S, AXSOS, Aozora Bank, HCL Technologies, IntelliNet, Securex
MSC, Transalta, Rank Group, RACQ, BBC, Q2 Solutions, Middleway, BUPA, Columbia Sportswear, EDF
Find out what your peers are saying about DX Unified Infrastructure Management vs. Turbo360 (Formerly Serverless360) and other solutions. Updated: September 2026.
915,341 professionals have used our research since 2012.