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DX Unified Infrastructure Management vs ManageEngine IT360 comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Oct 9, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

DX Unified Infrastructure M...
Ranking in Network Monitoring Software
65th
Ranking in IT Infrastructure Monitoring
47th
Average Rating
8.2
Reviews Sentiment
6.8
Number of Reviews
120
Ranking in other categories
Server Monitoring (23rd), Cloud Monitoring Software (37th), AIOps (26th)
ManageEngine IT360
Ranking in Network Monitoring Software
93rd
Ranking in IT Infrastructure Monitoring
69th
Average Rating
8.4
Reviews Sentiment
7.5
Number of Reviews
5
Ranking in other categories
IT Asset Management (29th)
 

Mindshare comparison

As of March 2026, in the Network Monitoring Software category, the mindshare of DX Unified Infrastructure Management is 0.8%, up from 0.4% compared to the previous year. The mindshare of ManageEngine IT360 is 0.4%, up from 0.1% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Network Monitoring Software Mindshare Distribution
ProductMindshare (%)
DX Unified Infrastructure Management0.8%
ManageEngine IT3600.4%
Other98.8%
Network Monitoring Software
 

Featured Reviews

ON
Solution Architect at SA Consulting
Helps us provide visibility into network performance, capacity planning, and cost analysis
Better support and more accessible resources are crucial. Customers have expressed that support is not as flexible, and it is difficult to obtain necessary information quickly. Customers would benefit from improved training material for integration with other products. The solution's pricing is high and needs to be reconsidered, and the technical support should improve to provide more accessible and open information.
ZM
It manager at PTC (Public Telecomuncation Corporation)
Good monitoring and alerting capability, and it is easy to deploy
This solution is good for configuration management. The monitoring capability is easy to use and it can be done without any training. ManageEngine is easy to deploy. It is easy to identify and collect information from all of the nodes on the network. The alerting capability is good and it will send out emails.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"We have a complex infrastructure, with multiple sites, which the systems handles beautifully."
"We are using it to monitor all of our infrastructure, network devices, and applications across our datacenters in Europe, Americas, Mexico, and Asia."
"It is reliable when it comes to monitoring."
"Prior to using this solution, we had three point solutions in place; one for voice infrastructure, one for servers, and one for networks, and this tool meant we were actually able to collapse everything into a single interface which made my team's life easier, but it also meant that our first line staff then just had one view of the customer's entire infrastructure."
"With UIM, the one thing I've learned is there's hundreds of ways of doing it and they're all right."
"Since we have gone live, it has been extremely stable."
"It has a wide breadth of monitors and probes."
"It provides us with great detailed information that can be easily reported and delivered to customers."
"The primary use case of this solution is to manage and to protect the web servers, the mail server, and the website in my company."
"All I know is that when it comes to managing the active directory, ManageEngine is something I consider to be the best."
"Customer Service: Absolutely fantastic."
"The technical support is good."
"It is easy to identify and collect information from all of the nodes on the network."
"The product helps users stay on top of gaining insight into the active directory, permissions and security sets, and user group policy changes."
"The monitoring capability is easy to use and it can be done without any training."
"I would suggest you use this product as it's easy for administration, and is based on distributed model support."
 

Cons

"We had to do some work to make what was more of a business class solution work at the enterprise level."
"They need to continue to advance the filter capabilities, and provide more input fields."
"It needs to be easier to implement because right now it requires consultants to help with that."
"Integration with other tools."
"Reporting capability - We're unable to drill down to the specific data that we'd like. We're also not able to get some data, such as trends, that we want when trying to determine root causes of issues in our applications."
"The dashboards need to be improved."
"I would like to see auditability. We've built our own audit functionality to ensure that every CI has the desired model configuration applied to it."
"One of the biggest areas to improve would be the training aspect."
"This is because of the lack of available technical knowledge in terms of competence and maximizing the power of the product."
"The ManageEngine features could improve to show graphs of the traffic and network utility."
"We would like to have support for integration with ServiceDesk."
"We would like to have support for integration with ServiceDesk."
"ManageEngine needs to fix the downtime scheduler for SNMP monitored devices. Alarms are still generated for the devices placed into scheduled maintenance."
"The product could use more intelligence, automation and general availability of product information."
"The ManageEngine features could improve to show graphs of the traffic and network utility."
"The GUI could be improved."
 

Pricing and Cost Advice

"The license cost depends on the number of probes and robots."
"Reasonable setup cost and licensing prices."
"CAD $400,000 annually."
"This product is expensive compared to other vendors (SolarWinds, ManageEngine)."
"The product-price ratio is better than other brands such as Fortinet or SonicWall."
"Pricing for DX Unified Infrastructure Management isn't cheap at all. It's a complex tool, so you have to pay more. No one is happy with a large bill to pay, but if it's a complex product and you designed a complex solution to be monitored, it'll be your fault that you need to buy an expensive product, and that would be implicit in the design of DX Unified Infrastructure Management. Monitoring is just a small part of it. Sometimes you have to pay a significant amount of money for a complex yet very good solution."
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Top Industries

By visitors reading reviews
Financial Services Firm
13%
Marketing Services Firm
10%
Performing Arts
10%
Manufacturing Company
7%
Computer Software Company
16%
Construction Company
15%
Comms Service Provider
11%
Healthcare Company
9%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business29
Midsize Enterprise20
Large Enterprise80
No data available
 

Questions from the Community

What is your primary use case for DX Infrastructure Manager?
We are an integrating company that offers DX Unified Infrastructure Management to customers. We help them set it up, do the integration, and provide support. Our end customers include financial ins...
What advice do you have for others considering DX Infrastructure Manager?
I would recommend DX Unified Infrastructure Management to others as it is a good and reliable solution. I would rate it nine out of ten due to its robust functionality and capability to support inf...
What is your experience regarding pricing and costs for DX Infrastructure Manager?
The pricing of DX Unified Infrastructure Management is high and often a concern for customers. The cost is higher compared to other Original Equipment Manufacturers (OEMs), which is feedback we hav...
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Also Known As

DX Infrastructure Manager, DX Infrastructure Manager for Z Systems and CA UIM for zSystems, CA UIM (DX Infrastructure Manager), CA Nimsoft Monitor, CA UIM, DX Infrastructure Manager
IT360
 

Overview

 

Sample Customers

CBNCloud, IIJ Global Singapore, AT&S, AXSOS, Aozora Bank, HCL Technologies, IntelliNet, Securex
Khimji Ramdas, RME Global, Bank of Namibia, DORMA, PMSI, National Commodities Exchange, EMA, Redstone, First Source
Find out what your peers are saying about DX Unified Infrastructure Management vs. ManageEngine IT360 and other solutions. Updated: March 2026.
885,264 professionals have used our research since 2012.