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DX Unified Infrastructure Management vs ManageEngine IT360 comparison

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Comparison Buyer's Guide

Executive Summary
 

Categories and Ranking

Juniper Mist Premium Analytics
Sponsored
Ranking in Network Monitoring Software
59th
Average Rating
8.0
Number of Reviews
2
Ranking in other categories
No ranking in other categories
DX Unified Infrastructure M...
Ranking in Network Monitoring Software
36th
Average Rating
8.2
Number of Reviews
120
Ranking in other categories
Server Monitoring (15th), IT Infrastructure Monitoring (33rd), Cloud Monitoring Software (27th), AIOps (13th)
ManageEngine IT360
Ranking in Network Monitoring Software
91st
Average Rating
8.4
Number of Reviews
5
Ranking in other categories
IT Asset Management (31st), IT Infrastructure Monitoring (73rd)
 

Mindshare comparison

As of September 2024, in the Network Monitoring Software category, the mindshare of Juniper Mist Premium Analytics is 0.4%, up from 0.2% compared to the previous year. The mindshare of DX Unified Infrastructure Management is 0.5%, up from 0.5% compared to the previous year. The mindshare of ManageEngine IT360 is 0.1%, down from 0.2% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Network Monitoring Software
 

Featured Reviews

Shiva_Prasad - PeerSpot reviewer
Jan 25, 2024
A cloud solution for warehousing with a troubleshooting feature
The initial setup is straightforward. It's based on user requirements. We also conduct heat mapping using a couple of tools. The only requirement is to understand the technical or configuration aspects from the user's end and then configure it. Mist takes no more than 15 to 20 minutes for a particular deployment. You need to understand the end user's environment and have a concrete plan on whether it's a greenfield installation or an existing one, considering the density and height. Based on that, we need to develop a passive heat map. Then, you need to discuss with the user to understand exactly what needs to be configured and what they require in their environment. Based on that, you can proceed with the installation. Additionally, you can perform post-installation heat mapping to ensure it matches the earlier heat map. I rate the initial setup an eight out of ten, where one is difficult, and ten is easy.
it_user334737 - PeerSpot reviewer
Mar 31, 2017
Enabled a monitoring solution for devices. I would like to see better alarm management.
This product is very flexible for the administrator. We can do whatever we want. It is easily customizable and upgradable We are using this product for all my customers and internal stakeholders. We did the following: Enabled a complete monitoring solution for their devices Integrated a…
ZM
Mar 22, 2020
Good monitoring and alerting capability, and it is easy to deploy
We are using ManageEngine for monitoring and configuration management This solution is good for configuration management. The monitoring capability is easy to use and it can be done without any training. ManageEngine is easy to deploy. It is easy to identify and collect information from all of…

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"We can manage the entire system across the network and troubleshoot the pain points."
"The single dashboard is a valuable feature."
"You can scale it pretty much however way you want to as long as you have the servers to throw at it."
"Latest version of tool comes integrated with Jaspersoft reporting solution, giving excellent reports."
"It gives us visibility inside applications. It helps us to dig down and find the root cause of any issue within the network."
"It is reliable when it comes to monitoring."
"The benefit is easy installation. Thus, the model approach of the product and out-of-the-box probes, which deliver direct value."
"It is easy to implement but requires good planning."
"You can integrate clouds, hybrid infrastructure, and on-premise infrastructure into one product."
"It is easy to implement."
"The product helps users stay on top of gaining insight into the active directory, permissions and security sets, and user group policy changes."
"The technical support is good."
"It is easy to identify and collect information from all of the nodes on the network."
 

Cons

"The Wi-Fi side needs improvement."
"The technical support needs improvement."
"I'd also like to see more probes. More probes in the sense that we were coming across devices that we're expected to monitor and manage for which, out of the box, there isn't a nice, clean solution. There are probes that are dedicated for certain devices and certain device types, which is great. But then there are times we come across nuanced products that we have to develop our own solution for. There are probes that exist in there that allow us to make a customized solution, but it takes a lot more time."
"The UIM has no features through goods and services yet. ​"
"I'm very happy with DX Unified Infrastructure Management, but what could be improved is its user interface because currently, it has many wide spaces. All the information you need is in DX Unified Infrastructure Management, and it's a reliable tool, and though that's more important than the gaps in the user interface being smaller or wider, those gaps still need some improvement. I know the team is working on it. My company had some backend problems with DX Unified Infrastructure Management in the past that have now been solved. The setup for the tool also needs improvement because it's complex. Another room for improvement in DX Unified Infrastructure Management is its technical support because it's sometimes not as knowledgeable or responsive. What I'm suggesting to be added to the tool is an open-standard ELK Elastic-based database where you can put in all data, so that you can use the data in other systems as well."
"They need to continue to advance the filter capabilities, and provide more input fields."
"CA UIM needs some improvement with performance reporting (if we compare it to CA eHealth)."
"Making a GUI with criteria such as selection by robot/hub/probe etc."
"DX UIM's reporting and customization need to be improved."
"​We want to see more investment in the UI and the dashboard."
"The ManageEngine features could improve to show graphs of the traffic and network utility."
"The product could use more intelligence, automation and general availability of product information."
"We would like to have support for integration with ServiceDesk."
 

Pricing and Cost Advice

"The solution is expensive."
"CAD $400,000 annually."
"The product-price ratio is better than other brands such as Fortinet or SonicWall."
"Reasonable setup cost and licensing prices."
"This product is expensive compared to other vendors (SolarWinds, ManageEngine)."
"The license cost depends on the number of probes and robots."
"Pricing for DX Unified Infrastructure Management isn't cheap at all. It's a complex tool, so you have to pay more. No one is happy with a large bill to pay, but if it's a complex product and you designed a complex solution to be monitored, it'll be your fault that you need to buy an expensive product, and that would be implicit in the design of DX Unified Infrastructure Management. Monitoring is just a small part of it. Sometimes you have to pay a significant amount of money for a complex yet very good solution."
"Customers pay for the license and the support."
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Top Industries

By visitors reading reviews
Computer Software Company
17%
Financial Services Firm
12%
Manufacturing Company
9%
Government
8%
Manufacturing Company
21%
Financial Services Firm
15%
Computer Software Company
14%
Healthcare Company
5%
No data available
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
No data available
 

Questions from the Community

What do you like most about Juniper Mist Premium Analytics?
We can manage the entire system across the network and troubleshoot the pain points.
What do you like most about DX Infrastructure Manager?
The feature that we've found to be very helpful is the way the solution categorizes the devices to identify groups, ...
What needs improvement with DX Infrastructure Manager?
We have experienced challenges with finding a mechanism to deploy the agents, but it's only on the first deployment s...
What is your primary use case for DX Infrastructure Manager?
I primarily use DX UIM to capture performance data and faults.
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Also Known As

No data available
DX Infrastructure Manager, DX Infrastructure Manager for Z Systems and CA UIM for zSystems, CA UIM (DX Infrastructure Manager), CA Nimsoft Monitor, CA UIM, DX Infrastructure Manager
IT360
 

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Overview

 

Sample Customers

Information Not Available
CBNCloud, IIJ Global Singapore, AT&S, AXSOS, Aozora Bank, HCL Technologies, IntelliNet, Securex
Khimji Ramdas, RME Global, Bank of Namibia, DORMA, PMSI, National Commodities Exchange, EMA, Redstone, First Source
Find out what your peers are saying about DX Unified Infrastructure Management vs. ManageEngine IT360 and other solutions. Updated: September 2024.
805,335 professionals have used our research since 2012.