We performed a comparison between DX Spectrum and New Relic based on real PeerSpot user reviews.
Find out in this report how the two Network Monitoring Software solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."We can manage the entire system across the network and troubleshoot the pain points."
"The tool is very mature, and its valuable features are monitoring and configuration management."
"The product’s stability and robustness are valuable."
"Spectrum is very useful for us, because the product lets us monitor and control all the various components of our infrastructure that support our business from an IT perspective."
"Spectrum does such a great job of discovering our network that we have a high confidence in what our inventory is."
"The monitoring just comes to us: "Oh, there's something wrong with that machine." It tells us. There are some 50,000 machines or so, all doing different things. And if they go down we hear about it."
"I can use it to detect whenever things go wrong on my network."
"The presentation layer is pretty simple and straightforward."
"The integration point."
"It has helped us maintain a much higher uptime than we had previously."
"As soon as it monitors all our systems and is integrated with PagerDuty, the operations team just needs to wait for alerts on their cellphones to fix things."
"The most valuable feature is the New Relic APM module to deep-dive into the application, to get bottlenecks to the surface, and to improve application performance. Also, the New Relic Insights module creates a real-time dashboard on application performance to create awareness for the DevOps team."
"The deep insights, which will give you the metrics (not a high level), so we can build out at the database level where the bottleneck is. This has been pretty helpful."
"It has given us better insight into the performance of the system."
"It has in-depth analysis using developer code for someone whose not traditionally a developer."
"The solution is quite stable."
"The best feature of New Relic is its simple look and feel, making it easier to use than other tools."
"The Wi-Fi side needs improvement."
"We have had one support issue that's been open for a couple of months, and it is currently open."
"The platform is complicated to use."
"Make it easier to certify devices."
"From a functionality perspective, the product is not doing what it should. Also, there are some concerns about the accessibility. I would appreciate additional out-of-the-box troubleshooting scripts, like templates for addressing various issues. Currently, when troubleshooting online, I need to create my scripts. It would be beneficial if the platform could provide pre-built scripts or templates to help automate certain troubleshooting tasks."
"Integration with some other tools, and integration with some Network Packet Broker, need some improvement."
"Its visualization can be improved. It doesn't have a very advanced GUI. It is very basic and simple, but it does work."
"If nobody else has said the documentation needs improvement, let's go there. I understand, you can either write about it or you can do it. And most of us would rather they do it, but now that they've done it, those of us that didn't do it, we need to go and find: "Where did they write about this to tell us how to do it?" That's always lacking."
"The biggest issue is our integration right now between UIM and Spectrum is lacking."
"The UX/UI design of New Relic APM could be improved. The solution currently has some slow pages in terms of loading and viewing the pages, for example, the reports. The reports and other pages take a long time to load."
"I would like an infrastructure network that provides real-time views, showing the issues."
"Documentation could be improved in New Relic APM, so users would have more clarity on configuring the dashboard. If New Relic gave better guidelines, users would find it easier to understand the metrics and features of New Relic APM. Another area for improvement is integration with Kubernetes. Currently, the process isn't user-friendly. It's challenging and lacks documentation for users to understand how to integrate New Relic APM with Kubernetes quickly. With multiple levels of Kubernetes dockers and other DBs on different clouds, it's tricky to gather all into New Relic APM on a single dashboard. What I'd like to see in the next version of New Relic APM is a single dashboard where you can easily view which applications fall under specific APMs. If there's a search feature where you can type in a keyword to find out if an APM is related to a particular application, that would be great."
"I haven't come across any features that are lacking."
"The connectivity between legacy and newer cloud applications is not great."
"The solution must provide better support for Azure Web Apps service."
"Some AIOps are missing in New Relic APS, and I would like to see more features in this area."
"The APIs could be better. I would also like more APIs and features to integrate with streaming solutions, like Kinesis or Kafka."
DX Spectrum is ranked 13th in Network Monitoring Software with 115 reviews while New Relic is ranked 6th in Network Monitoring Software with 151 reviews. DX Spectrum is rated 8.4, while New Relic is rated 8.6. The top reviewer of DX Spectrum writes "Comprehensive alerts, beneficial overall network viability, and scalability not limited". On the other hand, the top reviewer of New Relic writes "Has a simple user interface and end-to-end monitoring and self-healing features". DX Spectrum is most compared with DX NetOps, Zabbix, SolarWinds NPM, Cisco DNA Center and ThousandEyes, whereas New Relic is most compared with Dynatrace, Datadog, Elastic Observability, Grafana and Azure Monitor. See our DX Spectrum vs. New Relic report.
See our list of best Network Monitoring Software vendors and best IT Infrastructure Monitoring vendors.
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