DX SaaS vs LiveAction LiveNX comparison

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69 views|58 comparisons
100% willing to recommend
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1,813 views|1,365 comparisons
75% willing to recommend
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Executive Summary

We performed a comparison between DX SaaS and LiveAction LiveNX based on real PeerSpot user reviews.

Find out what your peers are saying about Nexthink, Lakeside Software, Riverbed and others in Digital Experience Monitoring (DEM).
To learn more, read our detailed Digital Experience Monitoring (DEM) Report (Updated: April 2024).
768,886 professionals have used our research since 2012.
Featured Review
Quotes From Members
We asked business professionals to review the solutions they use.
Here are some excerpts of what they said:
Pros
"It supports numerous platforms.""DX allows you to customize and gives you a high degree of control.""Actionable insight is the most valuable feature."

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"One of the valuable features is the ability to create CLI scripts on the fly to fix any issues. We were using it for QoS modeling to ensure that we were properly modeling QoS, and it basically said here is what you need to fix to get this QoS done, whether it is ACL or something else. It would either push or recommend. If you have the right credentials, you could also push. It is very good if you are a Cisco shop. It gives you reporting, latency, and bandwidth utilization for your applications, so you can do good capacity management planning. There are a lot of pieces that LiveNX can give you. It is a total NPM solution for SD-WAN.""All in all, LiveAction LiveNX has become an indispensable tool for maintaining and improving our network's reliability and performance, ultimately supporting our organization's goal of providing timely and dependable delivery services.""The product has a very good graphical interface.""The intention and the idea of the filter is great.""The alerting feature is very good because it allows you to set MOS alerts at various network junctures or data points.""Its analytical capability is really good.""We don't have any complaints about the software. According to my team, it's a very good tool that's very intuitive."

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Cons
"Old user interface and dashboards could be improved.""The ability to scale presents a challenge as the cost of handling vast amounts of data in the cloud must be taken into account.""DX SaaS is a latecomer to the APM market. Some things that are straightforward in Dynatrace are complicated in DX. For example, upgrading the agents is a seamless process in Dynatrace, but it's a pain in DX SaaS. You should be able to upgrade in the Application Command Center. However, it is not working correctly."

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"Sometimes the solution does not register devices properly and that is a bug.""Improved documentation and more responsive customer support can help in addressing issues faster.""The tool crashes sometimes when we try to pull reports simultaneously.""This is a horrible solution and I think everything needs to be improved.""It is not as robust as other NPM solutions. For instance, there is a problem while labeling specific applications. It works well with well-known applications, but when you have to put in new applications that are not very known and set them up with names, ports, URLs, or some protocols, it is not as intuitive.""The only downside to this software is the price.""They need to create a more simplified UI."

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Pricing and Cost Advice
  • "Our monthly cost for DX SaaS is approximately $5 per user, which I considered affordable."
  • More DX SaaS Pricing and Cost Advice →

  • "It's very expensive."
  • "The solution is fairly expensive compared to other products."
  • "We use the free version."
  • More LiveAction LiveNX Pricing and Cost Advice →

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    Questions from the Community
    Top Answer:Actionable insight is the most valuable feature.
    Top Answer:Our monthly cost for DX SaaS is approximately $5 per user, which I considered affordable.
    Top Answer:I would like to see AI integrated into DX SaaS so that it can identify and fix issues autonomously.
    Top Answer:The product has a very good graphical interface.
    Top Answer:The product must add proactive alert features.
    Top Answer:Primarily, we use the product for monitoring the standard utilization of circuits. The tool has the incredible ability to provide granular details about the traffic passing through an interface on a… more »
    Ranking
    Views
    69
    Comparisons
    58
    Reviews
    2
    Average Words per Review
    1,116
    Rating
    7.0
    55th
    Views
    1,813
    Comparisons
    1,365
    Reviews
    4
    Average Words per Review
    631
    Rating
    6.8
    Comparisons
    Also Known As
    CA DXI, CA Digital Experience Insights
    LiveNX
    Learn More
    LiveAction
    Video Not Available
    Overview

    Dx SaaS is a solution whose goal is to ensure that businesses and organizations can monitor and manage the way that users experience their applications. This solution contains many powerful tools that are designed to give administrators the maximum amount of control over the experiences that clients have when employing their applications. Organizations and businesses can rest easily and ensure that the product they put out into the world is always being watched for potential issues that will be resolved proactively and quietly.

    Dx SaaS Benefits

    Some of the benefits that come from using Dx SaaS include:

    • Improve the overall experience of your users at all stages of their journey. Dx SaaS provides administrators with the ability to cull proactive insights into not only the actual performance of the application, but also the way that users are experiencing the application. This makes it possible for administrators to address pain points before they can become major issues.
    • Full visibility across all aspects of the application. Dx SaaS enables organizations to see what is going on in every part of their applications. Every aspect of the application is fully visible to them. They can keep track of both users and their IT infrastructure without having to rely on other solutions.
    • Run Dx SaaS flexibly. Users can run Dx SaaS from their premises, investing in hardware and software, if they so wish. Alternatively, users can run Dx SaaS as a pure SaaS-based solution if that is a better fit for their needs.

    Dx SaaS Features

    When users choose to employ the DX SaaS solution, they gain access to many different capabilities. These features include:

    • Relationship mapping capabilities. Users can visually represent all of the parts of the application and their relationships. This can aid administrators in understanding precisely how their applications, architecture, and networks operate.
    • Customizable dashboards. Administrators can build dashboards that are most suited to meet their needs, fine-tuning them to perform the analysis and functions that are most relevant to their objectives.
    • Root-cause analytical capability. DX SaaS makes it possible for users to find the causes of any and all issues that arise. Its analytical capabilities scan for anomalies and find issues early on. This gives administrators and IT professionals insights that enable them to keep applications running optimally.

    Reviews from Real Users

    The DX SaaS solution enables companies and organizations to take charge of the digital experiences that their customers receive. It is designed in a way that empowers these companies to truly monitor their applications and maintain a positive user experience. DX SaaS recognizes that applications can be run on any number of platforms. As a result, solutions that monitor and analyze applications need to be capable of handling a wide variety of platforms. This is one of the considerations that the solution’s designers made integral to its design.

    Administrators can leverage DX SaaS to spot potential issues before they can become problems for the users of their applications. DX SaaS has metrics that can provide application administrators with important insights. Patterns and areas where trouble can arise are immediately exposed so that administrators can take the steps that are necessary for the applications to run smoothly.

    A consultant at a technical services company writes, “It supports numerous platforms.” Furthermore, they add, “The CA APM blaming metrics are quite useful in identifying a potential issue.

    LiveAction develops IT visibility solutions designed to simplify network management. Initially developed to aid the US Department of Defense in the operation of its networks, LiveNX (Network Experience) features an innovative visual display, real-time big data analytics and deep control of routers and switches for unparalleled network administration. LiveNX accelerates troubleshooting with its QoS control, application-aware, and WAN functionality developed through engineering partnerships with Cisco Systems.

    Sample Customers
    CNN
    Tampa Electric, Digital First Media, Allscripts, Boxwood Technology
    Top Industries
    VISITORS READING REVIEWS
    Financial Services Firm20%
    Computer Software Company15%
    Real Estate/Law Firm10%
    Manufacturing Company9%
    VISITORS READING REVIEWS
    Computer Software Company18%
    Manufacturing Company9%
    Financial Services Firm9%
    Government8%
    Company Size
    VISITORS READING REVIEWS
    Small Business23%
    Midsize Enterprise4%
    Large Enterprise73%
    REVIEWERS
    Large Enterprise100%
    VISITORS READING REVIEWS
    Small Business16%
    Midsize Enterprise13%
    Large Enterprise71%
    Buyer's Guide
    Digital Experience Monitoring (DEM)
    April 2024
    Find out what your peers are saying about Nexthink, Lakeside Software, Riverbed and others in Digital Experience Monitoring (DEM). Updated: April 2024.
    768,886 professionals have used our research since 2012.

    DX SaaS is ranked 10th in Digital Experience Monitoring (DEM) with 3 reviews while LiveAction LiveNX is ranked 55th in Network Monitoring Software with 7 reviews. DX SaaS is rated 6.6, while LiveAction LiveNX is rated 6.8. The top reviewer of DX SaaS writes "It's highly customizable but lacks many features of available in competing solutions". On the other hand, the top reviewer of LiveAction LiveNX writes "Greta visual analytics and real-time monitoring but requires better documentation". DX SaaS is most compared with DX Unified Infrastructure Management, Zabbix, Nagios XI and Dynatrace, whereas LiveAction LiveNX is most compared with ThousandEyes, SolarWinds NPM, Cisco Secure Network Analytics, OmniPeek and NETSCOUT nGeniusONE.

    We monitor all Digital Experience Monitoring (DEM) reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.