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DX SaaS vs Germain comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

DX SaaS
Ranking in Application Performance Monitoring (APM) and Observability
70th
Average Rating
6.6
Reviews Sentiment
6.7
Number of Reviews
3
Ranking in other categories
Digital Experience Monitoring (DEM) (17th)
Germain
Ranking in Application Performance Monitoring (APM) and Observability
79th
Average Rating
9.0
Number of Reviews
1
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of November 2025, in the Application Performance Monitoring (APM) and Observability category, the mindshare of DX SaaS is 0.4%, up from 0.1% compared to the previous year. The mindshare of Germain is 0.3%, up from 0.1% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Application Performance Monitoring (APM) and Observability Market Share Distribution
ProductMarket Share (%)
DX SaaS0.4%
Germain0.3%
Other99.3%
Application Performance Monitoring (APM) and Observability
 

Featured Reviews

Olive Kusumbara - PeerSpot reviewer
Supports various platforms and is flexible; dashboards and user interface are somewhat outdated
I think anyone wanting to implement this solution needs to know about the complexity. I think the most important thing is the AI that comes with the update. For a large and complex environment, it's important to be careful with the architecture and the AI capability, because lots of data can be gathered from CA, but in terms of informing those data, or using the data for a more meaningful result can be quite cumbersome for CA, for a standardized environment, which doesn't have any complex environments. I think this solution is quite good and I would rate it a six out of 10.
JM
Provides an accurate view into the user experience for Siebel Open UI and Java
Because Germain APM is capable of collecting and parsing data points from many areas (O/S, database, application logs, browser clicks, network devices, etc.) one can quickly overwhelm their Germain infrastructure. This is not so much an area of improvement for the product but more for clients to keep in mind so that they size their Germain infrastructure properly.
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Top Industries

By visitors reading reviews
Outsourcing Company
15%
Legal Firm
11%
Computer Software Company
11%
Performing Arts
8%
No data available
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
No data available
 

Also Known As

CA DXI, CA Digital Experience Insights
No data available
 

Overview

 

Sample Customers

CNN
American Airlines, eBay, Pepsi, Nestle, Tata Sky, Siemens, Allan Gray, Tele2, Tinkoff Bank, etc
Find out what your peers are saying about Datadog, Dynatrace, Splunk and others in Application Performance Monitoring (APM) and Observability. Updated: October 2025.
872,922 professionals have used our research since 2012.