eG Enterprise and DX Performance Management compete in the IT monitoring and management category. eG Enterprise seems to have the upper hand in customer service and affordability, while DX Performance Management excels in reporting and integration capabilities.
Features: eG Enterprise provides comprehensive monitoring with a single pane of glass, offering in-depth visibility across the entire Citrix environment and the ability to diagnose issues from alerts. It integrates infrastructure monitoring, user behavior analysis, and all aspects into one console while supporting quick test implementation. DX Performance Management delivers a comprehensive monitoring experience with consolidated views and customizable dashboards. It is recognized for its ability to integrate data from multiple sources and for the ease of developing cohesive reports.
Room for Improvement: Users of eG Enterprise express a need for improvements in user interface navigation, cost-effectiveness, and expanded monitoring capabilities for newer platforms like OpenShift. The interface could be more intuitive, and initial configuration can be challenging. DX Performance Management users highlight the need for improved reporting, streamlined configuration, and better support for high availability. Enhancing alerting severity and granularity is also suggested.
Ease of Deployment and Customer Service: Both eG Enterprise and DX Performance Management offer on-premises deployment. eG Enterprise is praised for exceptional customer service and responsive support, although some users have experienced response delays. DX Performance Management is commended for efficient support and a structured technical assistance approach, but users note it lacks eG's personalized customer engagement.
Pricing and ROI: eG Enterprise offers cost-effective solutions with flexible licensing models, making it affordable and highlighting a proven return on investment through reduced operational costs and fewer service requests. DX Performance Management is perceived as higher-priced but provides significant value with bundled offerings and comprehensive support. Its straightforward licensing is viewed as a good value, especially for larger implementations, resulting in substantial ROI despite higher initial costs.
| Product | Market Share (%) |
|---|---|
| DX Performance Management | 0.5% |
| eG Enterprise | 0.5% |
| Other | 99.0% |
| Company Size | Count |
|---|---|
| Small Business | 5 |
| Large Enterprise | 25 |
| Company Size | Count |
|---|---|
| Small Business | 9 |
| Midsize Enterprise | 1 |
| Large Enterprise | 10 |
CA Performance Management is a comprehensive and highly scalable network performance monitoring and analytics platform. It was built to meet the unique demands of big data and modern networks architectures, including highly dynamic and complex hybrid cloud and software-defined networks (SDN).
The platform is design to reduce complexity inherent in modern networks built across numerous technology stacks through advanced network performance monitoring and relationship mapping for improved operational assurance.
Combined with CA Virtual Network Assurance, the platform extends operator visibility through advanced discovery and network performance monitoring of highly sensitive cloud and multi-layered SDN networks and service chains.
eG Enterprise is a comprehensive performance monitoring tool that monitors applications, infrastructure, and networks. eG Enterprise offers a complete performance management solution that delivers diagnosis and automated IT auditing, and offers extensive reporting to test application latencies, storage hotspots, network failures, server incompetencies, bottlenecks, user experience (UX) concerns, and more.
eG Enterprise monitors an organization’s total IT ecosystem and applications throughout every layer and all tiers and will take a deep dive to discover where a problem began, faster than any other solution. eG Enterprise is a complete solution that thoroughly monitors the end-user relationship for just about every IT deployment available, such as cloud-based microservices applications, enterprise applications, on-premise monolithic applications, and digital workspaces.
eG Enterprise is a flexible solution and can be deployed in various circumstances, wherever the digital experience of the user needs to be managed and IT infrastructures and applications need to be monitored. eG Enterprise is effective from legacy on-premise deployments to the most cloud-centric ecosystem in the marketplace today.
eG Enterprise Features
Reviews from Real Users
“The product makes data collection easy. It's simple to set up. The algorithm is the most valuable aspect of the solution. In a few minutes after the installations, we can get insights from my technical environment. After a few minutes, I can get some valuable insights to make decisions.” - Anderson L., LatAm Presales Analyst at CLM
“Some of the best features of eG are, in terms of APM, they have complete modules between application performance monitoring, server monitoring, and even storage and network-based monitoring. The UI is also quite good. They have some standard AI-based capabilities, even though it's not quite as advanced when compared to Dynatrace. eG has some good, basic APM capabilities.” - A PeerSpot user who is a Consultant at a tech services company
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