DX Performance Management vs eG Enterprise comparison

Broadcom and eg Innovations are both solutions in the Network Monitoring Software category. Broadcom is ranked #57 with an average rating of 8.5, while eg Innovations is ranked #51 with an average rating of 8.5. Broadcom holds a 0.2% mindshare in NMS, compared to eg Innovations’s 0.3% mindshare. Additionally, 96% of Broadcom users are willing to recommend the solution, compared to 95% of eg Innovations users who would recommend it.

DX Performance Management

Read 32 DX Performance Management reviews

432 Views
132 Comparison Views

96% willing to recommend

eG Enterprise

Read 21 eG Enterprise reviews

651 Views
304 Comparison Views

95% willing to recommend

DX Performance Management

eG Enterprise

Comparison Buyer's Guide

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Executive SummaryUpdated on Oct 10, 2024

eG Enterprise and DX Performance Management compete in the IT monitoring and management category. eG Enterprise seems to have the upper hand in customer service and affordability, while DX Performance Management excels in reporting and integration capabilities.

Features: eG Enterprise provides comprehensive monitoring with a single pane of glass, offering in-depth visibility across the entire Citrix environment and the ability to diagnose issues from alerts. It integrates infrastructure monitoring, user behavior analysis, and all aspects into one console while supporting quick test implementation. DX Performance Management delivers a comprehensive monitoring experience with consolidated views and customizable dashboards. It is recognized for its ability to integrate data from multiple sources and for the ease of developing cohesive reports.

Room for Improvement: Users of eG Enterprise express a need for improvements in user interface navigation, cost-effectiveness, and expanded monitoring capabilities for newer platforms like OpenShift. The interface could be more intuitive, and initial configuration can be challenging. DX Performance Management users highlight the need for improved reporting, streamlined configuration, and better support for high availability. Enhancing alerting severity and granularity is also suggested.

Ease of Deployment and Customer Service: Both eG Enterprise and DX Performance Management offer on-premises deployment. eG Enterprise is praised for exceptional customer service and responsive support, although some users have experienced response delays. DX Performance Management is commended for efficient support and a structured technical assistance approach, but users note it lacks eG's personalized customer engagement.

Pricing and ROI: eG Enterprise offers cost-effective solutions with flexible licensing models, making it affordable and highlighting a proven return on investment through reduced operational costs and fewer service requests. DX Performance Management is perceived as higher-priced but provides significant value with bundled offerings and comprehensive support. Its straightforward licensing is viewed as a good value, especially for larger implementations, resulting in substantial ROI despite higher initial costs.

To learn more, read our detailed DX Performance Management vs. eG Enterprise Report (Updated: June 2025).

Buyer's Guide

DX Performance Management vs. eG Enterprise

June 2025

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

DX Performance Management

Ranking in Network Monitoring Software

57th

Average Rating

8.2

Reviews Sentiment

7.4

Number of Reviews

Ranking in other categories

Infrastructure Capacity Planning (2nd), DX NetOps (2nd)

eG Enterprise

Ranking in Network Monitoring Software

51st

Average Rating

8.2

Reviews Sentiment

7.7

Number of Reviews

Ranking in other categories

Application Performance Monitoring (APM) and Observability (37th), IT Infrastructure Monitoring (43rd)

Mindshare comparison

As of June 2025, in the Network Monitoring Software category, the mindshare of DX Performance Management is 0.2%, down from 0.2% compared to the previous year. The mindshare of eG Enterprise is 0.3%, down from 0.5% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Network Monitoring Software

Featured Reviews

Sandip Kheni

Lead Developer at STL - Sterlite Technologies Limited

The vertical database loads faster than any other product available

We experience disconnections between the solutions own components. In the last five years, there have been many intermittent connection issues with the four components and we still don't know the reasons. The solution has issues when loading groups that have been created in the application interfaces. It would be nice to have a mobile application. In the current industry and technical word, the mobile phone is the only thing that is always in your hands. Other Broadcom products have mobile applications but the solution doesn't offer one. It would be great to view device parameters and view or download graphs from a mobile device.

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Jose Ramon Crespo

Senior Enterprise Director at Towers IT

Utilize artificial intelligence for faster issue response and seamless ITSM integration

The data gathering capabilities and the automation, which utilizes artificial intelligence, are the most valuable features. These capabilities help us gather more information and analyze it faster, leading to better responses to issues. The tool is also excellent at integrating with ITSM ( /categories/it-service-management-itsm ) services, providing a seamless alerting system for our customers.

Read full review

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"It is the gathering of the whole performance data in our environment and our network environment, for us and our customers."

"It gave us one location, one place to do all of group administration, and to build dashboards, and device administration, inventory counts... it really reduced our overall administrative overhead."

"When we deployed it, right out of the box we were able to stand up Performance Management within two weeks, in our production environment, with full discovery and relevant information, actual information, that we could use in our command center, our 24/7 operations center."

"The feature that is inherent to its core, of being able to graphically represent a trend and status, is nice."

"The capability where not only the traditional SNMP information is captured but also the netflow data; who is consuming the data on the WAN, and voice-related information, is helpful. The voice quality makes it very easy for first- and second-line operators to see where the issue is, and who is impacted."

"Customer service is top-notch."

"Scalability is the reason we bought the product to begin with. It was designed from the ground up for carrier-grade services, and we are in effect a MSP ourselves. So we were really interested in looking at something to be able to handle the multi-tenancy and scale as large as possible. This was the only solution that we really considered at that level."

"There is another component of the tool called Network Flow Analysis. It gives us the ability to troubleshoot issues which do not appear right away."

More DX Performance Management pros

"It gives good insight into inside of what's going on with Exchange."

"Enormous capability to monitor Citrix environments."

"User session details"

"The data gathering capabilities and the automation, which utilizes artificial intelligence, are the most valuable features."

"Single pane of glass to review status of the full environment."

"Some of the best features of eG are, in terms of APM, they have complete modules between application performance monitoring, server monitoring, and even storage and network-based monitoring. The UI is also quite good. They have some standard AI-based capabilities, even though it's not quite as advanced when compared to Dynatrace. eG has some good, basic APM capabilities."

"The most important feature is the ability to design, then implement monitoring tests on the fly as we are adapting to different situations."

"The product is simple to use."

More eG Enterprise pros

Cons

"It would be helpful if CA provided online training for its customers."

"It seems like we escalate more than I would like to. If anything, they should look at how the tier support goes in place."

"I have mixed feeling about the scalability. I feel like there are things which are being put into UIM right now that are not being included in Performance Center that we need to see in Performance Center. We are kind of being driven to buy UIM, and I can't justify it."

"This may be available by now but for server space, when it comes to the disk file system, I'd like to see that graphically represented, or the trend, rather than what I'm seeing now."

"The quantity of views which are tied to specific metric families is too high. Also, the problem is the view doesn't tell you which metric family it uses, so you don't know why you don't see data."

"Some of the individual report views, the way some of the columns sort, there's room for improvement in giving us more flexibility in being able to sort reports based, for example, on what columns the metrics fall under."

"Global synchronization errors. Sometimes it just doesn't finish in time due to the load."

"CA PM can be complex to build and configure. Creating the folders / groups / sites required establishing many rule sets."

More DX Performance Management cons

"Application TCP latency is an area with room for improvement, but I believe this is already on the roadmap."

"eG Enterprise's licensing could be cheaper. Even compared to Dynatrace, I think the price is quite expensive considering the APM functionalities, even though they have other benefits such as info monitoring."

"I can understand why they designed the user interface (UI) the way they did, but sometimes in the management of the eG Manager, it can be a bit clunky."

"Their dashboards could use some improvement. The ability to customize them a bit more."

"The interface could be improved as it is not real intuitive. It is not user-friendly."

"The UI looks a little dated and could do with a refresh."

"The integration must be improved."

"Back-end configuration is not easy to implement."

More eG Enterprise cons

Pricing and Cost Advice

"We purchase a license to use the solution every three years and we have multiple contracts. They have been increasing the price annually. We have a baseline for three years and then we need to pay the difference from the baseline, and we are in the process of negotiating a new price for all the licenses we need. The price overall is affordable."

"I like the licensing model because it's device-based."

"They should provide more scalable licensing for the product."

"We were looking at other vendors in the marketplace for NetFlow, and CA just beat everybody else in price, cost, and the size to implement. "

"Do your homework and know how many devices you will be managing out of the gate. Be sure to project what your growth will be each year."

"The tool's pricing is based on the number of network devices."

"The cost for eG Enterprise is almost $100,000 for one hundred and fifty services. It's subscription-based and the payment is yearly."

"If using eG for virtual desktops, carefully calculate whether per named user, per concurrent user, or per server"

"They gave us a good price, when they were found out we were looking at other products because their price was very high. We were looking at another solution, then we came back to them was because they brought the price down. We selected them for three years."

"We paid about 300,000 Saudi Riyal for the solution and it was quite affordable compared to the competition."

"The product is very cheap."

"There are two licensing options: Perpetual and SaaS-based. The main offering, in terms of what eG prefers to offer, is the subscription-based rather than the Perpetual License. The price could be cheaper."

"It is not expensive."

"You may get some monitoring products with certain licensing you may own. Some of these can take ages to configure and setup, along with needing a license to drive the software."

More eG Enterprise pricing and cost advice

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Top Industries

By visitors reading reviews

Financial Services Firm

19%

Manufacturing Company

13%

Computer Software Company

12%

Educational Organization

Computer Software Company

16%

Financial Services Firm

12%

Government

11%

Retailer

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

Questions from the Community

What do you like most about DX Performance Management?

The tool helps us understand network performance.

See all answers

What is your experience regarding pricing and costs for DX Performance Management?

The tool's pricing is based on the number of network devices.

See all answers

What needs improvement with DX Performance Management?

Spectrum's topology view sometimes does not rebuild automatically when a device is shut down and reconnected. It requires manual discovery and rebuilding of the topology, which I hope can be improved.

See all answers

Any advice about APM solutions?

Could you please share your requirements ? There are a lot tools can be added to the list. I spent almost 6 months to test and check many tools then I select eG enterprise.

See all answers

Do you recommend eG Enterprise? Why or why not?

I feel that eG Enterprise is one of the top APM tools available on the market. Out of the solutions I have tried, it is the best for monitoring, diagnosis, analytics, and reporting of key IT servic...

See all answers

What do you like most about eG Enterprise?

eG Enterprise has a single pane of glass for observability and monitoring.

See all answers

Comparisons

IBM SevOne Network Performance Management (NPM) vs DX Performance Management

Compared 35% of the time

SolarWinds AppOptics vs DX Performance Management

Compared 35% of the time

DX Spectrum vs DX Performance Management

Compared 29% of the time

More DX Performance Management Competitors

ControlUp vs eG Enterprise

Compared 26% of the time

PRTG Network Monitor vs eG Enterprise

Compared 15% of the time

Dynatrace vs eG Enterprise

Compared 14% of the time

Zabbix vs eG Enterprise

Compared 12% of the time

Splunk AppDynamics vs eG Enterprise

Compared 10% of the time

More eG Enterprise Competitors

Product Reports

Buyer's Guide

DX Performance Management

June 2025

Download DX Performance Management product report

Buyer's Guide

eG Enterprise

June 2025

Download eG Enterprise product report

Also Known As

CA Performance Management

No data available

Overview

CA Performance Management is a comprehensive and highly scalable network performance monitoring and analytics platform. It was built to meet the unique demands of big data and modern networks architectures, including highly dynamic and complex hybrid cloud and software-defined networks (SDN).

The platform is design to reduce complexity inherent in modern networks built across numerous technology stacks through advanced network performance monitoring and relationship mapping for improved operational assurance.

Combined with CA Virtual Network Assurance, the platform extends operator visibility through advanced discovery and network performance monitoring of highly sensitive cloud and multi-layered SDN networks and service chains.

Broadcom

eG Enterprise is a comprehensive performance monitoring tool that monitors applications, infrastructure, and networks. eG Enterprise offers a complete performance management solution that delivers diagnosis and automated IT auditing, and offers extensive reporting to test application latencies, storage hotspots, network failures, server incompetencies, bottlenecks, user experience (UX) concerns, and more.

eG Enterprise monitors an organization’s total IT ecosystem and applications throughout every layer and all tiers and will take a deep dive to discover where a problem began, faster than any other solution. eG Enterprise is a complete solution that thoroughly monitors the end-user relationship for just about every IT deployment available, such as cloud-based microservices applications, enterprise applications, on-premise monolithic applications, and digital workspaces.

eG Enterprise is a flexible solution and can be deployed in various circumstances, wherever the digital experience of the user needs to be managed and IT infrastructures and applications need to be monitored. eG Enterprise is effective from legacy on-premise deployments to the most cloud-centric ecosystem in the marketplace today.

eG Enterprise Features

Application Performance Monitoring (APM): The solution is able to provide monitoring to discover, diagnose, and repair application performance problems so the end user is never affected.
Infrastructure monitoring: Users have full transparency to clearly visualize what is occurring with recent deployments and immediately diagnose network, database, and server problems.
Digital workspace monitoring: Workspaces are continually monitored to maintain the highest levels of productivity at all times. Users can easily monitor disconnects, logons, slowdowns, complete sessions, and more.
Enterprise application monitoring: Applications that do not perform as expected may result in significant losses for an organization. eG Enterprise is able to monitor many of today’s popular applications, such as PeopleSoft, SAP, Sharepoint, Siebel, and Office 365. Organizations are able to quickly identify underperforming applications, discover and diagnose problems, and remediate issues to ensure that optimal levels of productivity and profitability are being maintained at all times.
Cloud Monitoring: eG Enterprise provides effective monitoring for all of an organization's cloud infrastructures, including public, hybrid and private. eG Enterprise is able to facilitate the concise mapping of the relationships between tiers and discover the reasons for performance problems immediately before they reach the end user. eG Enterprise can be deployed on premises or as a SaaS-based solution.

Reviews from Real Users

“The product makes data collection easy. It's simple to set up. The algorithm is the most valuable aspect of the solution. In a few minutes after the installations, we can get insights from my technical environment. After a few minutes, I can get some valuable insights to make decisions.” - Anderson L., LatAm Presales Analyst at CLM

“Some of the best features of eG are, in terms of APM, they have complete modules between application performance monitoring, server monitoring, and even storage and network-based monitoring. The UI is also quite good. They have some standard AI-based capabilities, even though it's not quite as advanced when compared to Dynatrace. eG has some good, basic APM capabilities.” - A PeerSpot user who is a Consultant at a tech services company

eg Innovations

Sample Customers

Jack Henry & Assoc, Target, CenturyLink, Bell Canada, BrightHouse Networks, Telus, Unisys, Verizon, Southern California Edison, GEICO, Fidelity Investments, Wells Fargo, American Family Insurance Group, Deutsche Telekom AG

20th Century Fox, Allscripts, Anthem Blue Cross and Blue Shield, Aviva, AXA, Biogen, Cox Communications, Denver Health, eBay, JP Morgan Chase, PayPal, Southern California Edison, Samsung, and many more.

Buyer's Guide

DX Performance Management vs. eG Enterprise

June 2025

Free Report: DX Performance Management vs. eG Enterprise

Find out what your peers are saying about DX Performance Management vs. eG Enterprise and other solutions. Updated: June 2025.

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