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Druva inSync vs Norton Small Business comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Dec 3, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
6.0
Organizations benefited from Druva inSync with data loss prevention, 75% time savings, and cost reduction within one year.
Sentiment score
8.6
Norton Small Business reduces security threat downtime, enhancing productivity, efficiency, and ROI by allowing focus on critical tasks.
The organization has experienced ROI from Druva inSync through bandwidth saving, storage, and manpower optimization.
Technical Consultant at a tech services company with 11-50 employees
 

Customer Service

Sentiment score
7.1
Druva inSync's support is generally praised for quality and responsiveness, despite occasional delays and mixed satisfaction with specifics.
Sentiment score
8.1
Norton Small Business's technical support is rated excellent for its efficiency, helpfulness, and responsiveness, though some see room for improvement.
The technical support from Druva inSync deserves a rating of 10.
Technical Consultant at a tech services company with 11-50 employees
 

Scalability Issues

Sentiment score
7.8
Druva inSync efficiently scales for diverse organizations, offering flexible licensing and integration capabilities, though cloud integration may pose challenges.
Sentiment score
8.1
Norton Small Business is highly scalable, allowing easy license expansion and adaptability for diverse business sizes and device platforms.
The scalability of Druva inSync deserves a rating of 10.
Technical Consultant at a tech services company with 11-50 employees
 

Stability Issues

Sentiment score
8.2
Druva inSync is generally stable and reliable, despite occasional failures and documentation concerns, with users rating it highly.
Sentiment score
8.2
Norton Small Business is highly rated for its stability, with minor password manager issues on mobile devices.
 

Room For Improvement

Druva inSync needs better user quota, pricing, support, backup improvements, security, AI features, and real-time alerts.
Norton Small Business requires better pricing, enhanced features, and fewer notifications to improve user experience and market availability.
To make Druva inSync better, they can implement additional DLP.
Technical Consultant at a tech services company with 11-50 employees
In the next release, I would like to see additional features and functionalities that focus more on AI functionality, similar to what other vendors offer.
Tam Adobe at Murdoch Webster
 

Setup Cost

Druva inSync is cost-effective with flexible pricing, 50GB/300GB storage options, but lacks on-premises solutions and incurs no licensing fees.
Norton Small Business offers affordable yearly licenses but frequent upsells for additional features can be a drawback for some.
From my perspective, Druva inSync is reasonably priced.
Tam Adobe at Murdoch Webster
 

Valuable Features

Druva inSync provides cloud-based backups with ransomware protection, geofencing, and efficient recovery, optimizing storage, bandwidth, and security.
Norton Small Business offers comprehensive virus protection, secure features, multi-platform compatibility, and 24/7 support via a user-friendly dashboard.
The solution provides significant ROI through bandwidth saving, storage, and manpower optimization.
Technical Consultant at a tech services company with 11-50 employees
 

Categories and Ranking

Druva inSync
Ranking in Cloud Backup
23rd
Average Rating
8.0
Reviews Sentiment
7.0
Number of Reviews
19
Ranking in other categories
SaaS Backup (7th)
Norton Small Business
Ranking in Cloud Backup
43rd
Average Rating
8.6
Reviews Sentiment
7.7
Number of Reviews
9
Ranking in other categories
SSL VPN (12th), Endpoint Protection Platform (EPP) (32nd)
 

Mindshare comparison

As of January 2026, in the Cloud Backup category, the mindshare of Druva inSync is 1.7%, down from 2.7% compared to the previous year. The mindshare of Norton Small Business is 0.5%, up from 0.1% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Cloud Backup Market Share Distribution
ProductMarket Share (%)
Druva inSync1.7%
Norton Small Business0.5%
Other97.8%
Cloud Backup
 

Featured Reviews

ZubeenAhmad - PeerSpot reviewer
Tam Adobe at Murdoch Webster
Has reduced manual efforts through automation and simplifies data protection across cloud platforms
We collect reviews for software products. After visiting our site and downloading reports on Acronis and Druva inSync, I would like to know if you are working with those products The best features of Druva inSync from my perspective are what attract customers to the product. I appreciate the good…
William_Bowers - PeerSpot reviewer
CEO at Evise.ai
Provides a secure and hassle-free environment
One area where Norton 360 could improve is the constant push for upselling. The notifications urging me to buy additional services, like dark web monitoring or a secure browser, can be overwhelming. It feels like they are trying to sell me more than I actually need. I would prefer a more straightforward approach where essential features are included in the base license without constant prompts to purchase extras. While notifications about actions taken for my security are good, they could be more informative, letting me know exactly what they did to protect me without the upsell pitches. Simplifying the user experience and providing clearer information about the actions taken would make Norton 360 more user-friendly for me.
report
Use our free recommendation engine to learn which Cloud Backup solutions are best for your needs.
881,114 professionals have used our research since 2012.
 

Top Industries

By visitors reading reviews
Computer Software Company
14%
Manufacturing Company
8%
Comms Service Provider
8%
Financial Services Firm
6%
Comms Service Provider
10%
Manufacturing Company
8%
Healthcare Company
8%
Computer Software Company
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business12
Midsize Enterprise4
Large Enterprise3
By reviewers
Company SizeCount
Small Business9
Large Enterprise2
 

Questions from the Community

What do you like most about Druva inSync?
Druva is offered as a service so that we can access it from any enterprise-based browser or URL. We also have a single sign-on, which allows me to log in securely. Hence, I can easily access the sy...
What is your experience regarding pricing and costs for Druva inSync?
From my perspective, Druva inSync is reasonably priced. I am quite satisfied with the licensing cost.
What needs improvement with Druva inSync?
There is room for improvement in Druva inSync. In the next release, I would like to see additional features and functionalities that focus more on AI functionality, similar to what other vendors of...
What do you like most about Norton 360?
The product offers all the essential licenses compatible with Windows, Mac OS, and mobile platforms.
What is your experience regarding pricing and costs for Norton 360?
I have a yearly licensing plan. The cost is not that high. The solution is cost-effective.
 

Also Known As

inSync
No data available
 

Overview

 

Sample Customers

TRC Companies, Inc., ANDRITZ, Inc., Allergan, Plc, ServiceNow, Live Nation, Shire, DHL, Leidos, NASA, UC Berkeley, Leica, Hatco Corporation, Flex, Enphase.
Information Not Available
Find out what your peers are saying about Druva inSync vs. Norton Small Business and other solutions. Updated: December 2025.
881,114 professionals have used our research since 2012.