No more typing reviews! Try our Samantha, our new voice AI agent.

Druva inSync vs Norton Small Business comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Dec 3, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
4.8
Organizations gain significant ROI with Druva inSync via cost savings, efficiency improvements, and 75% time savings after data loss.
Sentiment score
8.6
Norton Small Business reduces security threat downtime, enhancing productivity, efficiency, and ROI by allowing focus on critical tasks.
The organization has experienced ROI from Druva inSync through bandwidth saving, storage, and manpower optimization.
Technical Consultant at a tech services company with 11-50 employees
 

Customer Service

Sentiment score
7.3
Druva inSync’s customer service is praised for responsiveness, though some suggest improvements in training and follow-up efficiency.
Sentiment score
8.1
Norton Small Business's technical support is rated excellent for its efficiency, helpfulness, and responsiveness, though some see room for improvement.
Druva inSync has top-notch customer support and it comes free.
Assistant Consultant at a tech services company with 11-50 employees
The technical support from Druva inSync deserves a rating of 10.
Technical Consultant at a tech services company with 11-50 employees
 

Scalability Issues

Sentiment score
7.9
Druva inSync offers scalable, cloud-based backup solutions with adaptive licensing, fitting both small and large businesses seamlessly.
Sentiment score
8.1
Norton Small Business is highly scalable, allowing easy license expansion and adaptability for diverse business sizes and device platforms.
The scalability of Druva inSync deserves a rating of 10.
Technical Consultant at a tech services company with 11-50 employees
You can integrate with M365, you can integrate with Azure, you can integrate with dynamic groups, all through APIs.
Assistant Consultant at a tech services company with 11-50 employees
 

Stability Issues

Sentiment score
8.3
Druva inSync is stable, reliable, and frequently updated, with users confident in its performance despite minor issues.
Sentiment score
8.2
Norton Small Business is highly rated for its stability, with minor password manager issues on mobile devices.
 

Room For Improvement

Druva inSync's pricing and performance issues, alongside interface and support challenges, hinder user experience and recovery efficiency.
Norton Small Business requires better pricing, enhanced features, and fewer notifications to improve user experience and market availability.
If it were to enable chatbot functionality and by just saying to the chatbot to restore a mailbox or restore an item to the mailbox, that would enhance productivity.
Assistant Consultant at a tech services company with 11-50 employees
To make Druva inSync better, they can implement additional DLP.
Technical Consultant at a tech services company with 11-50 employees
In the next release, I would like to see additional features and functionalities that focus more on AI functionality, similar to what other vendors offer.
Tam Adobe at Murdoch Webster
 

Setup Cost

Druva inSync's pricing is mixed; cost-effective for some, but considered high by others, with flexible licensing options.
Norton Small Business offers affordable yearly licenses but frequent upsells for additional features can be a drawback for some.
From my perspective, Druva inSync is reasonably priced.
Tam Adobe at Murdoch Webster
 

Valuable Features

Druva inSync offers efficient, secure cloud backups with M365 integration, featuring deduplication, geofencing, encryption, and seamless restoration.
Norton Small Business offers comprehensive virus protection, secure features, multi-platform compatibility, and 24/7 support via a user-friendly dashboard.
This significantly reduces restoration time from days to just hours or minutes, meaning it saves both time and space as it does not require complete mailbox restoration.
Assistant Consultant at a tech services company with 11-50 employees
The solution provides significant ROI through bandwidth saving, storage, and manpower optimization.
Technical Consultant at a tech services company with 11-50 employees
 

Categories and Ranking

Druva inSync
Ranking in Cloud Backup
29th
Average Rating
8.0
Reviews Sentiment
6.9
Number of Reviews
20
Ranking in other categories
SaaS Backup (12th)
Norton Small Business
Ranking in Cloud Backup
37th
Average Rating
8.6
Reviews Sentiment
7.7
Number of Reviews
9
Ranking in other categories
SSL VPN (11th), Endpoint Protection Platform (EPP) (24th)
 

Mindshare comparison

As of July 2026, in the Cloud Backup category, the mindshare of Druva inSync is 1.3%, down from 2.4% compared to the previous year. The mindshare of Norton Small Business is 0.6%, up from 0.1% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Cloud Backup Mindshare Distribution
ProductMindshare (%)
Druva inSync1.3%
Norton Small Business0.6%
Other98.1%
Cloud Backup
 

Featured Reviews

reviewer2839371 - PeerSpot reviewer
Assistant Consultant at a tech services company with 11-50 employees
Single item recovery has transformed mailbox backups and now provides faster, precise restores
Druva inSync can improve if we can integrate a chatbot. Instead of going through the portal, if there were a chatbot and we could restore mailboxes and groups by chatting with the chatbot, that would be an added feature. The restoration of notes is a limitation. Druva inSync is not capable of restoring notes. If users have something saved in notes, Druva inSync will not be able to restore it. If it could enhance the capability to restore notes, that would also be helpful. If it were to enable chatbot functionality and by just saying to the chatbot to restore a mailbox or restore an item to the mailbox, that would enhance productivity. There is some limitation of restoration for certain folders. If those could be fixed, it would be a perfect product.
Balaguru Paramasivan - PeerSpot reviewer
Delivery Manager - DBA at HTC Global Services (INDIA) Private
The initial setup phase is very easy and user-friendly
I had tried Kaspersky a long time ago. I think it is available only in India. I don't know for sure. I have used that one for a couple of years, but I didn't like it, and that is the only reason I went back to Norton. Kaspersky was not safeguarding me in all aspects. I had seen some loopholes in the tool, so that is the only reason I went for Norton. The only thing I like about Kaspersky is that it supports the mobile version.
report
Use our free recommendation engine to learn which Cloud Backup solutions are best for your needs.
902,988 professionals have used our research since 2012.
 

Top Industries

By visitors reading reviews
Computer Software Company
12%
Manufacturing Company
9%
Comms Service Provider
8%
Financial Services Firm
8%
Comms Service Provider
11%
Manufacturing Company
8%
Healthcare Company
7%
Financial Services Firm
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business13
Midsize Enterprise4
Large Enterprise3
By reviewers
Company SizeCount
Small Business9
Large Enterprise2
 

Questions from the Community

What is your experience regarding pricing and costs for Druva inSync?
From my perspective, Druva inSync is reasonably priced. I am quite satisfied with the licensing cost.
What needs improvement with Druva inSync?
Druva inSync can improve if we can integrate a chatbot. Instead of going through the portal, if there were a chatbot and we could restore mailboxes and groups by chatting with the chatbot, that wou...
What is your primary use case for Druva inSync?
I am using Druva inSync for taking backup of our mailboxes, our Teams, groups, Teams channels, SharePoint, and OneDrive. We are using it for taking our M365 backups. Druva inSync is providing singl...
What is your experience regarding pricing and costs for Norton 360?
I have a yearly licensing plan. The cost is not that high. The solution is cost-effective.
What is your primary use case for Norton 360?
I use the solution for the general protection of my computer. It runs in the background.
 

Also Known As

inSync
No data available
 

Overview

 

Sample Customers

TRC Companies, Inc., ANDRITZ, Inc., Allergan, Plc, ServiceNow, Live Nation, Shire, DHL, Leidos, NASA, UC Berkeley, Leica, Hatco Corporation, Flex, Enphase.
Information Not Available
Find out what your peers are saying about Druva inSync vs. Norton Small Business and other solutions. Updated: June 2026.
902,988 professionals have used our research since 2012.