We performed a comparison between Domo and SAP Crystal Reports based on real PeerSpot user reviews.
Find out in this report how the two Reporting solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."The most valuable feature currently is the self-service BI availability in Domo. I would say the data file fabric solutions where the users themselves are responsible for generating their own reports."
"The ease of use, overall, is one of the valuable features, as is the ease of setup. Other than making sure IT was aware of, and agreed with our proceeding, we did not need IT for any of the setup. The ease of setup is more valuable than you might think. The ease of configuring the security policies, setting up groups, and setting up personalized data permissions so that only certain people can see certain data — that stuff is amazing... Domo really is extraordinarily full-featured, but it's really easy to use."
"It has the best GUI. And it already has an ETL tool embedded in it..."
"I mostly see it as an ETL which has many system connectors. It does a good job of ETL."
"With ETL transformations in SQL lists, you often write a lot of queries. You have to build a bunch of code for the data. With Domo, one of the pieces we have is Magic ETL. In Magic ETL, you don't need to write code. You don't need to be a specialist in SQL or any database query language."
"Using the "cards" which function as preconfigured reports or views. I use many of them simultaneously on an organized page, with filters that allow me to see high-level information as well as subsets across the dataset, in a few clicks. Many Excel-challenged users love to use this product for its simplicity."
"The dashboarding itself was pretty easy. So both the front and the back end were positive in this case."
"The user interface is quite good."
"The most valuable feature is that from a user's point of view, it is easy to use and requires just a simple click to generate a report."
"We use SAP Crystal Reports for operational reporting."
"I find Crystal Reports very easy to use, even for a non-technical person."
"SAP Crystal Reports offers a plethora of features, many of which were available much earlier than in the Crystal Reports we previously used. We extensively use its capabilities for generating general reports, working with Kaspersky data, and even incorporating images into our reports. The range of functions available in SAP Crystal Reports is diverse, and we leverage them across various systems for our needs."
"The initial setup of the solution is pretty easy."
"It is an user-friendly solution."
"The most valuable feature of the solution is that it is a fantastic way of generating reports."
"There's a learning curve before you can get used to the solution."
"I would like to publish a dashboard for the employees so that they can also see the performance of our organization. But that is not a feature in Domo, although it's something that Zoho provided."
"Domo or any other BI tool has room for improvement, in particular, in the calculations. User-guided material isn't available for calculations. The tool, though user-friendly, could also be more customizable, especially when you're building a dashboard. Data integration could also be improved in Domo because even if the tool connects to multiple data sources, some hiccups still arise and need to be addressed."
"In Tableau, you can create virtually any kind of visualization. Based on your creativity, you can create a visualization on a human body structure, you can create a visualization on anything that you want. But Domo is limited to a few kinds of visualization views: standard things like bar, pie, and some other charts... I would like to see them add new views for presenting the data in the visualization space."
"They could use more charts. They have had a very limited number of charts we can use. I believe, now, there are somewhere around 30 of them, but they could definitely use some more options."
"The ETL way of storing is not up to mark. You have to rely on the naming convention that you're using in Domo because there are no folder systems where you can collate all your workflows and put them into separate folders. A folder system should be there so you can easily identify how you are working. Once you want to make some changes to your ETL, then you can see the whole lineage, identifying what is there and not there."
"It is expensive."
"They should include service-based reporting features."
"It has significantly enhanced security features, especially when compared to the standard security features of the earlier PeerSpot version I purchased. I've observed improvements in security, and overall, it's quite commendable. Regarding potential enhancements for the next release of this solution, I haven't closely examined SAP Crystal Reports 53. I've only encountered it briefly, perhaps once or twice. However, I anticipate that it likely offers advanced features distinct from its predecessor. I believe there may be notable improvements and additions in the latest version, and I look forward to exploring them further."
"SAP Crystal Reports has some compatibility issues with third-party products."
"SAP Crystal Reports should provide better support for dynamic connectors."
"If at all possible, a little bit of improvement on the analytical side is needed."
"There could be improvements made to the analytics capabilities."
"A real improvement would be a simpler system that allows users to play with the visualization without needing specialized skills and code."
"The financing part needs improvement."
Domo is ranked 6th in Reporting with 35 reviews while SAP Crystal Reports is ranked 9th in Reporting with 48 reviews. Domo is rated 7.8, while SAP Crystal Reports is rated 8.4. The top reviewer of Domo writes "Robust, powerful, and easy to use". On the other hand, the top reviewer of SAP Crystal Reports writes "Helps analyze your data by creating richly formatted, pixel-perfect, and multiple reports from virtually any data source, delivered in over a dozen formats". Domo is most compared with Tableau, Microsoft Power BI, Databricks, Looker and Amazon QuickSight, whereas SAP Crystal Reports is most compared with Microsoft Power BI, TIBCO Jaspersoft, Microsoft SQL Server Reporting Services, IBM Cognos and Tableau. See our Domo vs. SAP Crystal Reports report.
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