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Domo vs Pentaho Business Analytics comparison

Domo and Hitachi Vantara are both solutions in the BI (Business Intelligence) Tools category. Domo is ranked #6 with an average rating of 7.6, while Hitachi Vantara is ranked #19 with an average rating of 8.5. Domo holds a 3.9% mindshare in BIT, compared to Hitachi Vantara’s 0.5% mindshare. Additionally, 85% of Domo users are willing to recommend the solution, compared to 87% of Hitachi Vantara users who would recommend it.
Domo
Read 47 Domo reviews
  • 4,988 Views
  • 3,791 Comparison Views
85% willing to recommend
Pentaho Business Analytics
Read 45 Pentaho Business Analytics reviews
  • 1,540 Views
  • 585 Comparison Views
87% willing to recommend
 

Comparison Buyer's Guide

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Executive SummaryUpdated on Jan 1, 2025

Pentaho Business Analytics and Domo are two competitive business intelligence platforms. Pentaho has the upper hand in cost-effectiveness and flexibility, while Domo excels in user-friendly deployment and rapid setup.

Features: Pentaho offers advanced ETL capabilities that allow seamless data integration across different data sources, including cloud services. It provides great flexibility for creating custom functionalities and has strong community support. Domo, on the other hand, is known for its extensive data connectors and user-friendly interface, allowing non-technical users to effortlessly create reports and dashboards. Its ETL process benefits from drag-and-drop functionalities and provides collaborative content creation features.

Room for Improvement: Pentaho could improve by enhancing its user interface and streamlining its data visualization tools to align with modern data discovery trends. Domo could benefit from offering more chart options and enhancing data management features, particularly in error handling and providing better user-guided materials for calculations. Customization and integration solutions could also see improvement.

Ease of Deployment and Customer Service: Pentaho provides deployment flexibility with on-premises and hybrid cloud setups, supported by a strong community model. Domo supports private and public cloud deployments with an easy setup process but is often considered costly. Customer service and technical support for both platforms have mixed reviews, but Domo slightly leads in technical support satisfaction.

Pricing and ROI: Pentaho offers a significant cost advantage with its community edition, enabling businesses to minimize expenses through an open-source approach. The ROI may be higher for Pentaho users who can effectively leverage its suite. Domo is pricier, but it offers comprehensive solutions that justify the expense through reduced infrastructure costs and faster deployment times versus piecemeal alternatives.

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To learn more, read our detailed Domo vs. Pentaho Business Analytics Report (Updated: September 2025).
Buyer's Guide
Domo vs. Pentaho Business Analytics
September 2025
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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
5.7
Domo enhances efficiency, decision-making, and revenue growth, though some face limited returns due to high costs or underutilization.
Sentiment score
5.4
Pentaho Business Analytics mixed ROI perceptions highlight efficiency gains but unclear returns compared to competitors like QlikView and Tableau.
If you're actually using Domo at a very limited case and you're being charged $20,000, we've seen ROI there, but once it goes really high, you really need to check your metrics and check your profit.
For more quotes and insights, download the Domo report
No quotes available
For more quotes and insights, download the Pentaho Business Analytics report
 

Customer Service

Sentiment score
6.7
Domo's customer and technical support is generally praised but needs improvement in responsiveness, especially for complex issues.
Sentiment score
6.5
Pentaho Business Analytics receives mixed reviews for customer support, with users relying heavily on forums and community assistance.
No matter how complex the problem is, it can be taken care of by the support team.
They were quite professional and in around three to five working days, they had identified where they suspected there was an issue and I was able to fix it.
It's very easy to get technical support from Domo.
For more quotes and insights, download the Domo report
No quotes available
For more quotes and insights, download the Pentaho Business Analytics report
MJ
Denis Mwaniki - PeerSpot reviewerDave Ramos - PeerSpot reviewer
 

Scalability Issues

Sentiment score
6.2
Domo supports large-scale data and user roles, but some users experience technical challenges with ETL processes and storage limits.
Sentiment score
7.0
Pentaho Business Analytics is scalable with good performance but occasionally needs professional help for complex data handling.
The fact that you're able to easily identify the pipelines or flows that have errors, and it notifies you when you're building a pipeline where you can run previews and tell where to fix issues, is helpful.
When fetching files larger than 100 MB from SFTP or any other portal, Domo becomes slow due to the heavy file size.
Everything comes under the same umbrella and it's pretty user-friendly.
For more quotes and insights, download the Domo report
No quotes available
For more quotes and insights, download the Pentaho Business Analytics report
Denis Mwaniki - PeerSpot reviewer
RD
MJ
 

Stability Issues

Sentiment score
6.6
Domo is praised for reliable data handling, minimal downtime, and efficiency, though some encounter occasional server connectivity issues.
Sentiment score
6.5
Pentaho Business Analytics is stable but may face Java caching issues, impacting performance and requiring careful cache management.
In recent years, I haven't had such cases. It's quite stable and I don't have any reservations on its stability.
In terms of overall stability of the platform, it's very stable.
During that time, we faced issues from the project side as Domo was not visible in our portal.
For more quotes and insights, download the Domo report
It can handle large datasets.
For more quotes and insights, download the Pentaho Business Analytics report
Denis Mwaniki - PeerSpot reviewerDave Ramos - PeerSpot reviewer
RD
AR
 

Room For Improvement

Domo users face data management and integration challenges, need better visualization, real-time processing, and improved UI and collaboration features.
Pentaho Business Analytics lacks an intuitive interface, robust integration, self-service features, and requires technical expertise, limiting usability.
End users require a license to run their own reports and dashboards, which are fairly expensive.
Some technical aspects such as Beast Mode calculation could be improved in Domo, as it would provide more clarity and help in giving insights to clients or customer business team requirements.
One of the areas where we've had frustrations with Domo is the aesthetics. The aesthetics are quite limited compared to other BI tools such as Tableau and Power BI.
For more quotes and insights, download the Domo report
Pentaho Business Analytics is hard to learn and not suited for initial users as it requires knowledge of operating systems, Java, and other technical skills.
For more quotes and insights, download the Pentaho Business Analytics report
reviewer2585304 - PeerSpot reviewerreviewer2757087 - PeerSpot reviewerDenis Mwaniki - PeerSpot reviewer
AR
 

Setup Cost

Domo's pricing is higher but seen as valuable for its features, with flexible models and negotiable terms encouraged.
Enterprise buyers find the free Pentaho Community Edition cost-effective, while the Enterprise Edition offers value with support and features.
Domo's pricing is high compared to other BI tools, and it is costly.
For long-time users, it can become expensive, but the trade-off is access to the entire platform instead of licensing different components separately.
They quoted approximately one dollar per KB.
For more quotes and insights, download the Domo report
Pentaho Business Analytics is priced similarly to other competitors such as QlikView and Tableau.
For more quotes and insights, download the Pentaho Business Analytics report
reviewer2757087 - PeerSpot reviewerDave Ramos - PeerSpot reviewer
RD
AR
 

Valuable Features

Domo is praised for ease of use, data integration, real-time insights, and collaboration, enhancing data accessibility for non-technical users.
Pentaho Business Analytics provides easy data integration, customizable dashboards, extensive connectivity, and supports efficient data transformation and delivery.
App Studio is valuable because it allows all the customization we needed; we can decode it, with the view and grid which are all I need, drill-downs, and everything can be done the way I need it.
None of the other tools provide the kind of support that enables chatting and working on the same item simultaneously.
I have been using it for four years and have been able to extract the information I need from it.
For more quotes and insights, download the Domo report
It is a stable product, and it can handle large datasets.
For more quotes and insights, download the Pentaho Business Analytics report
reviewer2757087 - PeerSpot reviewerBijayKumar - PeerSpot reviewerreviewer2585304 - PeerSpot reviewer
AR
 

Categories and Ranking

Domo
Ranking in BI (Business Intelligence) Tools
6th
Ranking in Reporting
8th
Average Rating
7.8
Reviews Sentiment
6.5
Number of Reviews
47
Ranking in other categories
Data Integration (24th), Business Performance Management (10th), Data Visualization (7th)
Pentaho Business Analytics
Ranking in BI (Business Intelligence) Tools
19th
Ranking in Reporting
12th
Average Rating
8.0
Reviews Sentiment
6.7
Number of Reviews
45
Ranking in other categories
Cloud Operations Analytics (2nd)
 

Mindshare comparison

As of October 2025, in the BI (Business Intelligence) Tools category, the mindshare of Domo is 3.9%, down from 6.6% compared to the previous year. The mindshare of Pentaho Business Analytics is 0.5%, down from 0.6% compared to the previous year. It is calculated based on PeerSpot user engagement data.
BI (Business Intelligence) Tools Market Share Distribution
ProductMarket Share (%)
Domo3.9%
Pentaho Business Analytics0.5%
Other95.6%
BI (Business Intelligence) Tools
 

Featured Reviews

Dave Ramos - PeerSpot reviewer
Has enabled me to integrate AI workflows and drive self-service analytics across organizations
There's room for improvement in their focus on enterprise clients. As a small business owner, there's nothing as powerful as Domo available for smaller organizations. I understand it's a business focus for them as they're looking to expand in that direction, but there's an opportunity to capture the SMB market by creating more capabilities. It's not necessarily about technical capabilities, but rather pricing that's geared towards the small business market. Capability-wise, it's very robust. If I had to stretch, I would suggest more integrations to other common tools, such as Zapier and operational tools like Mailchimp, where you can build and extend ETL in a no-code environment. While there are capabilities you can build from Domo's open APIs, having more native integrations in a no-code, low-code environment would be beneficial. Domo has many native integrations, but better tools for the SMB operational pipeline would be valuable.
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Mir Gulzar Ahmed - PeerSpot reviewer
Excels in handling unstructured data, helping organizations navigate through different storage systems
Pentaho can help organizations by providing them an insight of their unstructured data using one platform(Pentaho Business Analytics). The features are almost identical to other BIS platforms but to me, customers can benefit as it has a community version with most of its Enterprise features. It also has a free limited-period trial version. The other feature that I would like to share here is, that users have access to a complete spectrum of data from different sources with the system’s adaptive big data layer, which takes the source of the data into account. The software is built on an open architecture and can be integrated with multiple systems. However, Pentaho Data Integration and Analytics has been acquired by HDS which offers an Enterprise edition for organizations that also need to meet product compliance.
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Comparison Review

it_user6978 - PeerSpot reviewer
Jun 10, 2013
Jaspersoft vs. Pentaho – Which one to use & is there any need to purchase the commercial edition
Any company (be it technology, manfucaturing, human resource, ecommerce, SME etc) always has the need for Business Intelligence to some or the other extent. If cost is one of the consideration factor, then the 2 BI tools which are at the forefront are Pentaho and Jaspersoft. But, often the same…
Read full review
 

Top Industries

By visitors reading reviews
University
12%
Computer Software Company
10%
Financial Services Firm
9%
Manufacturing Company
7%
Financial Services Firm
13%
Computer Software Company
10%
Manufacturing Company
7%
Educational Organization
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business16
Midsize Enterprise12
Large Enterprise20
By reviewers
Company SizeCount
Small Business22
Midsize Enterprise7
Large Enterprise15
 

Questions from the Community

What do you like most about Domo?
All our client SLAs and daily and weekly dashboards are tracked on Domo.
See all answers
What is your experience regarding pricing and costs for Domo?
The pricing of Domo is too high. Six months ago, Domo increased their prices. We suffered because we could not maintain the old data in the old data set in Domo. We are creating multiple backups on...
See all answers
What needs improvement with Domo?
The downsides of Domo are that we don't have a feature in the same column. When data comes in a time format, text format, and number format, we cannot segregate and create conditional formatting in...
See all answers
Seeking lightweight open source BI software
There are many...It would rather depend what System BI architecture or Enterprise legacy you have at your end...I would recommend as follows: 1) If you have legacies of SAP, Oracle - look for SAP...
See all answers
What is your experience regarding pricing and costs for Pentaho Business Analytics?
Pentaho Business Analytics offers the best value for money. While improvements can be made in some areas, particularly with more cloud-based solutions, it is not in their domain because they do not...
See all answers
What needs improvement with Pentaho Business Analytics?
From an integration perspective, Pentaho Business Analytics is not the best tool on the market. There are things done by Apache that are better, though I am not the one implementing them, so this i...
See all answers
 

Comparisons

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QlikView vs Domo Logo
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Databricks vs Domo Logo
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Compared 39% of the time
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Compared 14% of the time
Databricks vs Pentaho Business Analytics Logo
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Compared 13% of the time
Tableau Enterprise vs Pentaho Business Analytics Logo
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Compared 11% of the time
Apache Spark vs Pentaho Business Analytics Logo
Apache Spark vs Pentaho Business Analytics
Compared 9% of the time
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Product Reports

Buyer's Guide
Domo
October 2025
Domo reportDownload Domo product report
Buyer's Guide
Pentaho Business Analytics
October 2025
Pentaho Business Analytics reportDownload Pentaho Business Analytics product report
 

Also Known As

corda
Pentaho, Kettle, Hitachi Pentaho Business Analytics
 

Overview

Domo is a cloud-based, mobile-first BI platform that helps companies drive more value from their data by helping organizations better integrate, interpret and use data to drive timely decision making and action across the business. The Domo platform enhances existing data warehouse and BI tools and allows users to build custom apps, automate data pipelines, and make data science accessible for anyone through automated insights that can be shared with internal or external stakeholders.

Find more information on The Business Cloud Here.

Domo

Pentaho is an open source business intelligence company that provides a wide range of tools to help their customers better manage their businesses. These tools include data integration software, mining tools, dashboard applications, online analytical processing options, and more.

Pentaho has two product categories: There is the standard enterprise version. This is the product that comes directly from Pentaho itself with all of the benefits, features, and programs that come along with a paid application such us analysis services, dashboard design, and interactive reporting.

The alternative is an open source version, which the public is permitted to add to and tweak the product. This solution has its advantages, aside from the fact that it is free, in that there are many more people working on the project to improve its quality and breadth of functionality.

Hitachi Vantara
 

Sample Customers

Capco, SABMiller, Stance, eBay, Sage North America, Goodwill Industries of Central Indiana, Telus, The Cliffs, OGIO International Inc., and many more!
Cargo 2000 Lufthansa, Marketo, ModCloth, Cardiac Science, Telefonica, ExactTarget, Active Broadband Networks, and Brussels Airport.
Buyer's Guide
Domo vs. Pentaho Business Analytics
September 2025
Free Report: Domo vs. Pentaho Business Analytics
Find out what your peers are saying about Domo vs. Pentaho Business Analytics and other solutions. Updated: September 2025.
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