Domo and KiSSFLOW compete in the business analytics and workflow automation category. Domo appears to have an edge in data handling with its extensive connectors and storage capacities, while KiSSFLOW excels in process automation due to its no-code interface.
Features: Domo offers comprehensive analytical tools, including a drag-and-drop ETL interface, robust data integration with numerous connectors, and flexible customization options. Its user-friendly platform supports various company sizes, enabling easy handling of large datasets. KiSSFLOW focuses on agile process creation and modification, supporting integration with external APIs. Its no-code solutions simplify automated workflows, making it accessible for business users.
Room for Improvement: Domo could enhance its data management and visualization tools, with suggested improvements in connectors, customization options, and rendering speed during visualization creation. Users report difficulties in merging data and inefficiencies with large datasets in its ETL tool. KiSSFLOW could improve by enhancing its customization and integration capabilities, allowing for more detailed interface designs, and improving storage integration efficiency. Additionally, process creation functionalities and handling complex automation workflows could be more flexible.
Ease of Deployment and Customer Service: Domo supports deployment in on-premises, public, private, and hybrid cloud environments, providing flexibility. However, mixed reviews in customer service indicate responsiveness issues and delays in technical support. KiSSFLOW's cloud-based nature ensures simple deployment, with responsive initial customer service, though ongoing technical support may lack promptness in resolving issues.
Pricing and ROI: Domo is considered costly but offers a comprehensive solution that justifies its price for larger enterprises needing extensive data capabilities. It drives ROI by enhancing operational efficiency and reducing resource allocation, though the flexible pricing model may be challenging for smaller businesses. KiSSFLOW is more affordable with straightforward subscription models but faces critique for high costs relative to competitors. Its positive ROI is due to automation efficiencies, yet this pricing model may impact smaller enterprises.
While they eventually provide the correct answers, their support for smaller customers could be improved.
Sigma, which is written for Snowflake, scales more easily than Domo.
End users require a license to run their own reports and dashboards, which are fairly expensive.
Domo is expensive compared to other solutions.
I have been using it for four years and have been able to extract the information I need from it.
Domo is a cloud-based, mobile-first BI platform that helps companies drive more value from their data by helping organizations better integrate, interpret and use data to drive timely decision making and action across the business. The Domo platform enhances existing data warehouse and BI tools and allows users to build custom apps, automate data pipelines, and make data science accessible for anyone through automated insights that can be shared with internal or external stakeholders.
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