

Domo and KiSSFLOW compete in the business analytics and workflow automation category. Domo appears to have an edge in data handling with its extensive connectors and storage capacities, while KiSSFLOW excels in process automation due to its no-code interface.
Features: Domo offers comprehensive analytical tools, including a drag-and-drop ETL interface, robust data integration with numerous connectors, and flexible customization options. Its user-friendly platform supports various company sizes, enabling easy handling of large datasets. KiSSFLOW focuses on agile process creation and modification, supporting integration with external APIs. Its no-code solutions simplify automated workflows, making it accessible for business users.
Room for Improvement: Domo could enhance its data management and visualization tools, with suggested improvements in connectors, customization options, and rendering speed during visualization creation. Users report difficulties in merging data and inefficiencies with large datasets in its ETL tool. KiSSFLOW could improve by enhancing its customization and integration capabilities, allowing for more detailed interface designs, and improving storage integration efficiency. Additionally, process creation functionalities and handling complex automation workflows could be more flexible.
Ease of Deployment and Customer Service: Domo supports deployment in on-premises, public, private, and hybrid cloud environments, providing flexibility. However, mixed reviews in customer service indicate responsiveness issues and delays in technical support. KiSSFLOW's cloud-based nature ensures simple deployment, with responsive initial customer service, though ongoing technical support may lack promptness in resolving issues.
Pricing and ROI: Domo is considered costly but offers a comprehensive solution that justifies its price for larger enterprises needing extensive data capabilities. It drives ROI by enhancing operational efficiency and reducing resource allocation, though the flexible pricing model may be challenging for smaller businesses. KiSSFLOW is more affordable with straightforward subscription models but faces critique for high costs relative to competitors. Its positive ROI is due to automation efficiencies, yet this pricing model may impact smaller enterprises.
If you're actually using Domo at a very limited case and you're being charged $20,000, we've seen ROI there, but once it goes really high, you really need to check your metrics and check your profit.
No matter how complex the problem is, it can be taken care of by the support team.
They were quite professional and in around three to five working days, they had identified where they suspected there was an issue and I was able to fix it.
It's very easy to get technical support from Domo.
The fact that you're able to easily identify the pipelines or flows that have errors, and it notifies you when you're building a pipeline where you can run previews and tell where to fix issues, is helpful.
When fetching files larger than 100 MB from SFTP or any other portal, Domo becomes slow due to the heavy file size.
Everything comes under the same umbrella and it's pretty user-friendly.
In recent years, I haven't had such cases. It's quite stable and I don't have any reservations on its stability.
In terms of overall stability of the platform, it's very stable.
During that time, we faced issues from the project side as Domo was not visible in our portal.
End users require a license to run their own reports and dashboards, which are fairly expensive.
Some technical aspects such as Beast Mode calculation could be improved in Domo, as it would provide more clarity and help in giving insights to clients or customer business team requirements.
One of the areas where we've had frustrations with Domo is the aesthetics. The aesthetics are quite limited compared to other BI tools such as Tableau and Power BI.
Domo's pricing is high compared to other BI tools, and it is costly.
For long-time users, it can become expensive, but the trade-off is access to the entire platform instead of licensing different components separately.
They quoted approximately one dollar per KB.
App Studio is valuable because it allows all the customization we needed; we can decode it, with the view and grid which are all I need, drill-downs, and everything can be done the way I need it.
None of the other tools provide the kind of support that enables chatting and working on the same item simultaneously.
I have been using it for four years and have been able to extract the information I need from it.
| Product | Market Share (%) |
|---|---|
| Domo | 2.1% |
| KiSSFLOW | 1.6% |
| Other | 96.3% |

| Company Size | Count |
|---|---|
| Small Business | 16 |
| Midsize Enterprise | 12 |
| Large Enterprise | 20 |
| Company Size | Count |
|---|---|
| Small Business | 4 |
| Midsize Enterprise | 3 |
| Large Enterprise | 6 |
Domo is a cloud-based, mobile-first BI platform that helps companies drive more value from their data by helping organizations better integrate, interpret and use data to drive timely decision making and action across the business. The Domo platform enhances existing data warehouse and BI tools and allows users to build custom apps, automate data pipelines, and make data science accessible for anyone through automated insights that can be shared with internal or external stakeholders.
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