DocuSign vs Zoho Sign comparison

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Docusign Logo
3,067 views|1,998 comparisons
100% willing to recommend
Zoho Logo
197 views|144 comparisons
80% willing to recommend
Comparison Buyer's Guide
Executive Summary

We performed a comparison between DocuSign and Zoho Sign based on real PeerSpot user reviews.

Find out in this report how the two eSignature (Electronic Signature) solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI.
To learn more, read our detailed DocuSign vs. Zoho Sign Report (Updated: March 2024).
767,847 professionals have used our research since 2012.
Featured Review
Quotes From Members
We asked business professionals to review the solutions they use.
Here are some excerpts of what they said:
Pros
"This speeds up the sign-off process.""The solution is reasonably priced.""Very convenient, saves dealing with hard copies of documents.""What I have found to be the most valuable aspect of this solution is the fact that I don't have to go out and meet the other party in person. I can just take care of what I need to online.""DocuSign is easy to use. I also like the document tracking features.""The most valuable feature of DocuSign is its ability to save time.""The solution is stable.""You can customize how you want to use the solution."

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"The most valuable features of Zoho Sign are its integration and invoice facilities.""I like that there is a hierarchy in sending the documentation.""It is a scalable solution.""The solution is fairly easy to use since there are no complexities. Also, it has a good user interface, and even its support is good.""It works very well, and its pricing is also good."

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Cons
"DocuSign's mobile application could be better. It has some compatibility issues.""Resolution from customer service and their response rate in resolving issues needs to be improved.""It should automatically be datestamped beside the signature.""Some people are not that computer-literate, and people don't understand the concept of the digital signature.""I would like for this solution to send me a copy of the signed document automatically.""I could always use better security around the solution.""We'd like to have some integration with some of our IT services.""There are sometimes delays in user communication."

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"Because not everyone uses it, it's difficult to get it adopted. When you send someone something and it's a DocuSign, they go, "Okay, this is legit." When you use any of the other ones, people are like, "Oh! What is this?" I don't know if that's a branding issue or something else.""The solution limits the number of contracts one can sign.""I think that it would be a good improvement if one could chat with Zoho or DocuSign...In short, the tool cannot currently let me communicate or talk with it via chat.""They send the contract out with default templates, and we need to be able to adjust the templates as we would like.""Zoho Sign has to be made more user friendly."

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Pricing and Cost Advice
Information Not Available
  • "Overall, I feel the solution's pricing is good."
  • "It's significantly cheaper than DocuSign."
  • "Zoho Sign is expensive compared to other software and charges AED 120 per user for a month."
  • "The solution's price is reasonable."
  • More Zoho Sign Pricing and Cost Advice →

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    Questions from the Community
    Top Answer:The most valuable feature of DocuSign is its ability to save time.
    Top Answer:We do need to pay an annual subscription. My understanding is it is not too expensive. I'd rate the affordability four out of ten, with ten being expensive. There are no extra costs involved.
    Top Answer:I found it a bit annoying in DocuSign when it came to moving the boxes around. It would be helpful if there were more AI involved to assist with positioning them correctly during the setup of sending… more »
    Top Answer:The solution's price is reasonable. However, they should introduce subscription plans.
    Top Answer:The solution has limitations on the number of contracts you sign. Presently, you have to pay extra to sign a massive amount of documents. They should work on this particular area.
    Ranking
    Views
    3,067
    Comparisons
    1,998
    Reviews
    9
    Average Words per Review
    415
    Rating
    8.4
    Views
    197
    Comparisons
    144
    Reviews
    5
    Average Words per Review
    419
    Rating
    8.2
    Comparisons
    OpenText Core Signature logo
    Compared 17% of the time.
    Box Sign logo
    Compared 13% of the time.
    Conga Sign logo
    Compared 9% of the time.
    Adobe Sign logo
    Compared 9% of the time.
    OneSpan Sign logo
    Compared 8% of the time.
    Also Known As
    DocuSign eSignature, CoSign, DocuSign eNotary
    Learn More
    Overview

    DocuSign electronic signature platform seems to be very easy to use, both for document senders and signers, ensuring broad adoption and user satisfaction. DocuSign supports all types of signing scenarios, from the simplest to the most complex, and is easily configurable so you don't have to modify your documents or workflows. Plus, with the most robust eSignature mobile capability, you can securely sign anywhere, anytime on any Internet-enabled device.

    Zoho Sign is a highly-rated electronic signature software that provides a variety of features and integrations. Its user-friendly interface, advanced security measures, customizable templates and workflows, mobile app, and excellent customer support make it an efficient and reliable solution for businesses.

    Zoho Sign is a service that lets you digitally sign and verify legally binding documents without the hassles of transporting paper documents. It is quick, easy, and works from any location and on any device.

    Sample Customers
    Bayer, Sony, ComCast, Century Link, Siemens, Boston Scientific, salesforce, Yahoo, McKeeson
    Revision Energy, Pepperstone, Proteomics Consulting, Logitek, Altus, University of Seville
    Top Industries
    REVIEWERS
    Computer Software Company29%
    Financial Services Firm29%
    Energy/Utilities Company14%
    Transportation Company14%
    VISITORS READING REVIEWS
    Computer Software Company13%
    Financial Services Firm10%
    Government8%
    Construction Company7%
    No Data Available
    Company Size
    REVIEWERS
    Small Business33%
    Midsize Enterprise33%
    Large Enterprise33%
    VISITORS READING REVIEWS
    Small Business31%
    Midsize Enterprise15%
    Large Enterprise54%
    No Data Available
    Buyer's Guide
    DocuSign vs. Zoho Sign
    March 2024
    Find out what your peers are saying about DocuSign vs. Zoho Sign and other solutions. Updated: March 2024.
    767,847 professionals have used our research since 2012.

    DocuSign is ranked 1st in eSignature (Electronic Signature) with 10 reviews while Zoho Sign is ranked 4th in eSignature (Electronic Signature) with 5 reviews. DocuSign is rated 8.6, while Zoho Sign is rated 8.2. The top reviewer of DocuSign writes "Good for digitally signing documents, easy to set up, and reliable". On the other hand, the top reviewer of Zoho Sign writes "A solution that is fairly easy to use owing to its good UI and support provided to its users". DocuSign is most compared with OpenText Core Signature, Box Sign, Conga Sign, Adobe Sign and OneSpan Sign, whereas Zoho Sign is most compared with Adobe Sign. See our DocuSign vs. Zoho Sign report.

    See our list of best eSignature (Electronic Signature) vendors.

    We monitor all eSignature (Electronic Signature) reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.