DocuSign CLM vs Hyland OnBase comparison

 

Categories and Ranking

DocuSign CLM
Average Rating
9.0
Number of Reviews
1
Ranking in other categories
Contract Management Software (2nd)
Hyland OnBase
Average Rating
8.0
Number of Reviews
8
Ranking in other categories
Business Process Management (BPM) (25th), Enterprise Content Management (8th), Low-Code Development Platforms (22nd)
 

Featured Reviews

JW
Jul 15, 2018
Our contracts are moving from draft to full authorization significantly faster now
We needed to create a central repository for contracts. We needed a way to drive consistency into how contracts were drafted (formal templates). We needed to accelerate the end-to-end process Our contracts are moving through the process, from draft to full authorization, 340 percent faster than…
NG
Dec 8, 2022
Good security and dashboards with a low-code environment
The dashboards do have some room for improvement as compared to the other vendors which are there in the market. That said, it depends on the use case that the customer has. They need to focus on security for financial organizations and healthcare domains that are using it. For them, while the current dashboards are meeting their needs, the market is changing. They do need some transformation on top of it. In terms of reporting, we don't have anything on the artificial intelligence side. For example, if one of my customers is uploading their invoice, they have an OCR feature which is known as Optical Character Recognition, and their system does read those things; however, in this solution, they don't have a mechanism, as of now, to improve it further. Therefore, if I have uploaded an invoice that includes my name, it should be able to suggest to me that there are other documents that already have this name in them. The search engines could use some artificial intelligence to make the solution much, much better. If I'm using Google, and if I try to search for a name with a string, it will show me all the files which are coming with the name, which are all the listings of the files, before I add the complete name. Then it will start displaying the list of files. The search functionality in this product should offer a similar approach and make suggestions based on what you are typing. The troubleshooting guidelines could be more clear during the initial setup.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pricing and Cost Advice

Information not available
"OnBase is reasonably priced."
"The tool's price is high."
"They can do better in terms of the pricing model. It is a really expensive tool in Latin America. They should have different prices for different regions."
"There are a number of different types of licenses. There are concurrent licenses, individual licenses and imaging licenses."
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Top Industries

By visitors reading reviews
Computer Software Company
15%
Financial Services Firm
12%
Manufacturing Company
9%
Government
8%
Government
13%
Financial Services Firm
12%
Computer Software Company
12%
Manufacturing Company
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
 

Questions from the Community

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What do you like most about Hyland OnBase?
The solution is very developed and we are not taking full advantage of its functionalities.
What needs improvement with Hyland OnBase?
We need to troubleshoot why our reports didn't get downloaded in a day. There is a workflow feature which powerful but also complicated.
 

Also Known As

No data available
OnBase
 

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Overview

 

Sample Customers

Valvoline, Uber, Spotify, Popsugar, Facebook, NCR, USDA, US Department of Energy, Bill and Melinda Gates Foundation
Honda France Industries, Hill County Texas, Hylant Group, ING Lease France, State of South Carolina, Syracuse University, Swindon College, Rhode Island Department of Human Services, Rochester Institute of Technology, Moen, Odense University Hospital