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DocStar ECM vs IBM ECM comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Nov 4, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

DocStar ECM
Ranking in Enterprise Content Management
27th
Average Rating
9.6
Number of Reviews
7
Ranking in other categories
Document Management Software (16th)
IBM ECM
Ranking in Enterprise Content Management
13th
Average Rating
7.8
Reviews Sentiment
2.8
Number of Reviews
17
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of October 2025, in the Enterprise Content Management category, the mindshare of DocStar ECM is 0.5%, up from 0.3% compared to the previous year. The mindshare of IBM ECM is 2.4%, up from 2.1% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Enterprise Content Management Market Share Distribution
ProductMarket Share (%)
IBM ECM2.4%
DocStar ECM0.5%
Other97.1%
Enterprise Content Management
 

Featured Reviews

it_user255402 - PeerSpot reviewer
It has the flexibility to span across multiple departments, improving, for example, accounts-payable automation and contract management.
Ease of use Flexibility to span across multiple departments A/P Automation H/R On boarding Client/Vendor File Management Contract Management Not designed well for high-volume batch capture Does not display the images during the scanning process, so QC is always a post process Over 13…
Thinh Tran - PeerSpot reviewer
Has supported enterprise document storage but lacks cloud readiness and AI capabilities
The new version of IBM ECM is at the end of support, and we need to migrate to a new version to get open support. We need AI capabilities from IBM ECM for additional functionalities in the next release. Specifically, AI is needed for finding documents. The trend is moving toward AI, and for managing many documents effectively, we need AI capabilities. Currently, IBM ECM only handles physical files, not unstructured files. IBM needs to work alongside customers and share best practices for IBM ECM. Reading the IBM Redbook alone is not sufficient for the knowledge we need to build the best architecture for my company. IBM ECM needs to improve the cloud version, such as compatibility with Amazon Cloud, not only IBM Cloud, to make their product more competitive.
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Top Industries

By visitors reading reviews
No data available
Financial Services Firm
34%
Government
10%
Computer Software Company
8%
Outsourcing Company
5%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business8
Midsize Enterprise3
By reviewers
Company SizeCount
Small Business1
Large Enterprise16
 

Questions from the Community

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What do you like most about IBM ECM?
The tool is a very stable solution with high availability and no information leakage. It has built-in API integration on-site. You can integrate with other components and applications like SAP, Mic...
What is your experience regarding pricing and costs for IBM ECM?
The product is expensive and has a perpetual license.
What needs improvement with IBM ECM?
The new version of IBM ECM is at the end of support, and we need to migrate to a new version to get open support. We need AI capabilities from IBM ECM for additional functionalities in the next rel...
 

Comparisons

 

Also Known As

docSTAR eclipse
No data available
 

Overview

 

Sample Customers

Gillette Pepsi CompaniesUnited Way of KnoxvilleUniversity of MichiganMohawk PaperCleveland IndiansThe City of CamdenPenn Foster Career SchoolCapital Cardiology AssociatesCollier Restaurant Group
KeyBank, Standard Chartered Bank, Union Bank, Sistema Tecnol‹gico de Monterrey, Illinois Department of Human Services, UnitedHealth Group
Find out what your peers are saying about Microsoft, OpenText, IBM and others in Enterprise Content Management. Updated: September 2025.
869,566 professionals have used our research since 2012.