


WatchGuard Firebox and Dell Trusted Device are contenders in network security and endpoint protection. Dell Trusted Device holds an advantage due to superior features, although WatchGuard Firebox is preferred for its cost-effectiveness and support.
Features: WatchGuard Firebox includes robust firewall options, advanced network security capabilities, and threat detection. Dell Trusted Device enhances endpoint protection with real-time threat intelligence, integration with Intel vPro technology for enhanced security, and a focus on comprehensive threat landscape solutions.
Ease of Deployment and Customer Service: WatchGuard Firebox offers a straightforward deployment process backed by responsive customer support. Dell Trusted Device integrates seamlessly with existing infrastructure, using CrowdStrike’s management console and Intel vPro’s hardware optimizations for a more complex setup.
Pricing and ROI: WatchGuard Firebox is recognized for its strong ROI and lower initial setup costs. Dell Trusted Device with CrowdStrike Falcon, despite higher upfront costs, presents higher long-term ROI due to its extensive feature set, enhancing security and breach risk reduction.
They appreciate the rich telemetry data from the solution, as it provides in-depth threat identification.
Cortex XDR by Palo Alto Networks helps to reduce my total cost of ownership significantly.
In Cortex XDR by Palo Alto Networks, most of the remediation is automated and the accuracy is quite good.
We have not experienced downtime, yielding return on investment, and manual investigations have been eliminated—everything is handled by their product, ultimately saving a lot of engineering hours, which translates to money saved.
When you look at the damage it could do, especially in our industry, where we are growing bell peppers, tomatoes, and cucumbers, any downtime can result in a crop loss and other issues.
There have been detections that we would not have previously seen, and it has saved us a lot of time, especially with CrowdStrike's SOC team.
From a security standpoint, preventing even a single major security incident or prolonged outage can represent significant cost savings.
I do not see any return on investment after WatchGuard Firebox implementation in terms of cost reductions.
Reduced incidents and easier management helped lower operational cost.
The technical support from Palo Alto deserves a mark of ten because they reach out within an hour whenever assistance is needed.
There is no back and forth, and they know what we are asking for and come up with the best resolution for a solution.
If any of these services are missed, it becomes a problem in terms of support tickets, follow-up, or special configuration that needs to be done in the system.
I would rate the customer support a perfect ten.
I think they had a negative reputation tied to them several years ago, but in the past few years, they have really improved their game and they provide great support and they are always following up.
With every interaction that I have had with CrowdStrike on their technical support side, it has been a 10 out of 10.
On a scale of one to 10, I would rate the technical support of the WatchGuard Firebox a 10.
When comparing WatchGuard Firebox with other vendors such as Fortinet, SonicWall, Palo Alto, and Sophos, WatchGuard Firebox performs competitively.
Most of the time, support engineers are knowledgeable and able to assist effectively with firewall configuration issues, VPN troubleshooting, firmware updates, and security-related concerns.
You can onboard 10,000 endpoints in just hours, which demonstrates the excellent scalability of this product.
Activating the newly purchased licenses is instantaneous, allowing installations without adjustments since it's cloud-based.
Cortex XDR by Palo Alto Networks can be expanded anytime by purchasing another license without any issues related to scalability.
Dell Trusted Device powered by CrowdStrike Falcon and Intel vPro scales very well with the growing needs of my company.
The cloud-based nature of Dell Trusted Device powered by CrowdStrike Falcon and Intel vPro makes it easier to add and manage devices without needing significant additional infrastructure.
It scales very well because we try to keep our environment 100% enforced with CrowdStrike.
Overall, WatchGuard Firebox offers strong scalability for SMBs, MSPs, branch offices, and hybrid environments while keeping deployment and management relatively straightforward.
The user interface and features compared to newer firewalls are not up to the mark, which includes functionalities such as filtering, web filtering, threat protection, user identity, and UTM features that need improvement.
You can choose different models based on throughput and features, which makes it easy to support growing environments.
Cortex remains fast and responsive, even with increasing data and alerts.
The thresholds we've seen on our firewall boxes at some instances reached 80% to 85%, but even at that level of utilization, we don't observe any latency or any issues reported with respect to accessing the application.
Cortex XDR by Palo Alto Networks can be trusted completely.
I would assess the stability and reliability of Dell Trusted Device powered by CrowdStrike Falcon and Intel vPro as completely stable.
I would assess the stability and reliability of Dell Trusted Device powered by CrowdStrike Falcon and Intel vPro as very stable.
We have not had any downtime since we have integrated CrowdStrike with Dell Trusted Device powered by CrowdStrike Falcon and Intel vPro.
I have just one WatchGuard Firebox unit that is licensed, and I have no bugs on it, so I am happy with that.
Once properly configured, the platform handles VPN connectivity, traffic inspection, and security services constantly, even in multi-site environments with remote users.
There are issues with traffic hitting the firewall, which could indicate performance problems related to throughput.
Improving reporting and dashboard customization, along with the addition of real-time and exportable reports, would help SOC teams greatly.
The inclusion of this feature would allow the application of DLP policies alongside antivirus policies via a single agent and console, making it more competitive as other OEMs often offer DLP solutions as part of their antivirus products.
If the per GB data could be provided at a certain level free of cost or at the same cost which the customer is taking for the entire bundle, that would be better.
It has so many functions because it can go below the OS layer and already has amazing functions.
It's not really designed for servers. It's designed more for workstation fleet.
Intel and Dell's below the OS device health attestation flows into the CrowdStrike solution to help deliver a full picture of the endpoint security posture.
It gives good visibility and control over the traffic, and the UI makes it easy to manage policies and respond quickly when something comes up.
Some improvements in threat intelligence integrations and SIEM integration as an out-of-the-box context would be beneficial.
The cost for renewal after three years is 75% of the hardware cost, which is a significant problem.
The pricing on SentinelOne is far more reasonable and cheaper than Cortex XDR by Palo Alto Networks.
I would say it is definitely not a cheap product, considering how mature it is and how scalable all Palo Alto products are together.
Compared to CrowdStrike, which is very costly, and SentinelOne, which is also very costly, Cortex XDR by Palo Alto Networks is a medium cost-efficient solution.
The initial setup cost is very high, but over time, it becomes cheaper on a per-person basis, while the licensing remains very costly compared to other EDR solutions.
It is set it and forget it, and you usually do not have to go back and look at your licenses again and worry about what you are going to lose or if certain things are going to change.
Regarding pricing, setup cost, and licensing, the price is more than others, but it deserves it; I think it truly does.
When we tried to renew the Palo Alto license, the cost was beyond any reasonable range.
Fortinet is more expensive than WatchGuard.
I find WatchGuard Firebox to be cost-effective.
It incorporates AI for normal behavior detection, distinguishing unusual operations.
The product provides automation responses in case of a threat attack, severity assessments, centralized manageability, and comprehensive compliance features, resulting in reduced costs.
It includes machine learning to easily analyze data and detect complex threats across endpoints, networks, or clouds.
I view the critical feature of advanced memory scanning that is enabled by my PC as essential because there are malware and malicious tools out there that embed themselves in memory and kernel memory.
The remote management capabilities provided by Intel vPro are also very valuable, especially for supporting users who work remotely, since I can troubleshoot and remediate devices without needing physical access.
Improved endpoint visibility, faster threat detection and response, stronger hardware-level protection, and reduced time spent troubleshooting devices through remote management, which helps reduce security risk and improve operational efficiency.
The Firebox offers valuable features such as network security, URL filtering, UTM features, intrusion prevention and detection, and authentication.
The features of WatchGuard Firebox are most valuable for maintaining network security.
Some of the best features of WatchGuard Firebox in my experience are its ease of management, strong VPN capabilities, and integrated security services.
| Product | Mindshare (%) |
|---|---|
| Cortex XDR by Palo Alto Networks | 3.7% |
| WatchGuard Firebox | 1.3% |
| Dell Trusted Device powered by CrowdStrike Falcon and Intel vPro | 0.4% |
| Other | 94.6% |



| Company Size | Count |
|---|---|
| Small Business | 46 |
| Midsize Enterprise | 21 |
| Large Enterprise | 54 |
| Company Size | Count |
|---|---|
| Small Business | 7 |
| Midsize Enterprise | 2 |
| Large Enterprise | 6 |
| Company Size | Count |
|---|---|
| Small Business | 104 |
| Midsize Enterprise | 30 |
| Large Enterprise | 17 |
Cortex XDR by Palo Alto Networks provides advanced threat detection with AI-driven endpoint protection and seamless integration, ensuring multi-layered security and automatic threat response.
Cortex XDR is designed to safeguard endpoints against malware and suspicious activities. It offers advanced threat detection and response capabilities using behavioral analysis, AI, and machine learning. It seamlessly integrates with security infrastructures, providing endpoint security, firewall integration, and enhanced visibility in both cloud-based and on-premises environments.
What are the key features of Cortex XDR?Organizations in diverse sectors deploy Cortex XDR to protect against malware, leveraging its advanced threat detection capabilities. Its integration with existing security infrastructures appeals to those seeking comprehensive protection in both cloud and on-premises environments, providing enhanced visibility and threat intelligence.
Dell Endpoint Security powered by CrowdStrike Falcon is a hardware-assisted security integration designed to protect endpoints from the silicon layer to the cloud. By combining Dell Trusted Device (DTD), CrowdStrike Falcon, and Intel vPro, it detects "below-the-OS" attacks that traditional software-only solutions may miss.
The Three Core Pillars
Key Benefits
WatchGuard Firebox is a high-performance firewall known for its ease of setup, offering robust security with layered protection and centralized management capabilities.
WatchGuard Firebox stands out for its intuitive management and high throughput, addressing security needs with features like VPN, web filtering, and threat detection. Its centralized control and reporting abilities, along with Active Directory integration, make it popular among varied organizations. Its user-friendly interface and ongoing updates enhance usability and reliability. However, there's a call for better cloud-based administration, scalability, and improved integration with third-party vendors.
What are the key features of WatchGuard Firebox?WatchGuard Firebox is implemented across industries to secure internet gateways and protect data in multi-site businesses. Its applications span from Unified Threat Management (UTM) and intrusion prevention to compliance support in business environments requiring secure connectivity through VPNs.
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