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Dell Trusted Device powered by CrowdStrike Falcon and Intel vPro vs WatchGuard Firebox comparison

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Comparison Buyer's Guide

Executive SummaryUpdated on May 17, 2026

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
4.6
Cortex XDR offers high ROI with reduced costs, improved efficiency, affordable pricing, and enhanced security features compared to competitors.
Sentiment score
7.1
Dell Trusted Device enhances security and efficiency, minimizing incidents, downtime, manual work, and boosting compliance and cost savings.
Sentiment score
6.1
WatchGuard Firebox delivers reduced incidents, better security, and savings, despite some difficulty quantifying ROI, enhancing productivity and peace of mind.
They appreciate the rich telemetry data from the solution, as it provides in-depth threat identification.
Cyber Security Manager at Welab bank
Cortex XDR by Palo Alto Networks helps to reduce my total cost of ownership significantly.
Detection and Response Consultant at Inovasys
In Cortex XDR by Palo Alto Networks, most of the remediation is automated and the accuracy is quite good.
Network Security Engineer at Cyberwell Solution
We have not experienced downtime, yielding return on investment, and manual investigations have been eliminated—everything is handled by their product, ultimately saving a lot of engineering hours, which translates to money saved.
Technical Lead at a tech vendor with 51-200 employees
When you look at the damage it could do, especially in our industry, where we are growing bell peppers, tomatoes, and cucumbers, any downtime can result in a crop loss and other issues.
VP Of Security at NatureFresh™ Farms
There have been detections that we would not have previously seen, and it has saved us a lot of time, especially with CrowdStrike's SOC team.
System Engineer at a healthcare company with 501-1,000 employees
From a security standpoint, preventing even a single major security incident or prolonged outage can represent significant cost savings.
Professional Services Engineer at Next7 IT
I do not see any return on investment after WatchGuard Firebox implementation in terms of cost reductions.
CEO at ajuntament del Prat
Reduced incidents and easier management helped lower operational cost.
Security Engineer at Antina Empleos
 

Customer Service

Sentiment score
7.0
Cortex XDR is praised for technical support and responsiveness, despite occasional delays and varying regional support quality.
Sentiment score
6.4
Dell Trusted Device's customer support excels with quick response, knowledgeable staff, and outstanding user ratings for enterprise solutions.
Sentiment score
6.5
WatchGuard Firebox support is praised for expertise and responsiveness, with satisfaction noted despite some regional communication challenges.
The technical support from Palo Alto deserves a mark of ten because they reach out within an hour whenever assistance is needed.
Head of data centers at a non-profit with 10,001+ employees
There is no back and forth, and they know what we are asking for and come up with the best resolution for a solution.
Senior Process Expert at A.P. Moller - Maersk
If any of these services are missed, it becomes a problem in terms of support tickets, follow-up, or special configuration that needs to be done in the system.
Chief of IT Architecture at a financial services firm with 10,001+ employees
I would rate the customer support a perfect ten.
Technical Director at Prosight
I think they had a negative reputation tied to them several years ago, but in the past few years, they have really improved their game and they provide great support and they are always following up.
System Engineer at a healthcare company with 501-1,000 employees
With every interaction that I have had with CrowdStrike on their technical support side, it has been a 10 out of 10.
Senior System Engineer at Cox Automotive Inc.
On a scale of one to 10, I would rate the technical support of the WatchGuard Firebox a 10.
Consultant at a tech services company with 51-200 employees
When comparing WatchGuard Firebox with other vendors such as Fortinet, SonicWall, Palo Alto, and Sophos, WatchGuard Firebox performs competitively.
Cyber Security Engineer at Underdefense
Most of the time, support engineers are knowledgeable and able to assist effectively with firewall configuration issues, VPN troubleshooting, firmware updates, and security-related concerns.
Professional Services Engineer at Next7 IT
 

Scalability Issues

Sentiment score
7.5
Cortex XDR scales well for different organizations, but may be costly for small enterprises despite its cloud-based efficiency.
Sentiment score
6.1
Dell Trusted Device offers scalability, centralized management, and remote capabilities, simplifying deployment and maintaining efficiency in enterprise environments.
Sentiment score
6.6
WatchGuard Firebox offers scalable solutions for small to mid-sized businesses, efficiently managing growth with flexible upgrades and configurations.
You can onboard 10,000 endpoints in just hours, which demonstrates the excellent scalability of this product.
Assistant Security Architect at Cloudnomics
Activating the newly purchased licenses is instantaneous, allowing installations without adjustments since it's cloud-based.
Junior Security Analyst at ITSEC Asia
Cortex XDR by Palo Alto Networks can be expanded anytime by purchasing another license without any issues related to scalability.
Head of data centers at a non-profit with 10,001+ employees
Dell Trusted Device powered by CrowdStrike Falcon and Intel vPro scales very well with the growing needs of my company.
System Engineer at a healthcare company with 501-1,000 employees
The cloud-based nature of Dell Trusted Device powered by CrowdStrike Falcon and Intel vPro makes it easier to add and manage devices without needing significant additional infrastructure.
Desktop Support Engineer at a outsourcing company with 51-200 employees
It scales very well because we try to keep our environment 100% enforced with CrowdStrike.
Senior System Engineer at Cox Automotive Inc.
Overall, WatchGuard Firebox offers strong scalability for SMBs, MSPs, branch offices, and hybrid environments while keeping deployment and management relatively straightforward.
Professional Services Engineer at Next7 IT
The user interface and features compared to newer firewalls are not up to the mark, which includes functionalities such as filtering, web filtering, threat protection, user identity, and UTM features that need improvement.
Senior Network Consultant at NETOPS
You can choose different models based on throughput and features, which makes it easy to support growing environments.
Security Engineer at Antina Empleos
 

Stability Issues

Sentiment score
8.0
Cortex XDR by Palo Alto Networks is highly stable, resolving early issues and delivering consistent, reliable performance with minimal downtime.
Sentiment score
8.4
Dell Trusted Device offers reliable performance and strong protection with minimal downtime, fitting well in enterprise environments.
Sentiment score
8.0
WatchGuard Firebox is praised for stability, minimal downtime, and excellent performance, with prompt resolutions to occasional hardware issues.
Cortex remains fast and responsive, even with increasing data and alerts.
Final Year Student at Gitam University
The thresholds we've seen on our firewall boxes at some instances reached 80% to 85%, but even at that level of utilization, we don't observe any latency or any issues reported with respect to accessing the application.
Senior Process Expert at A.P. Moller - Maersk
Cortex XDR by Palo Alto Networks can be trusted completely.
Soc Analyst at Softcell Technologies Limited
I would assess the stability and reliability of Dell Trusted Device powered by CrowdStrike Falcon and Intel vPro as completely stable.
System Engineer at a healthcare company with 501-1,000 employees
I would assess the stability and reliability of Dell Trusted Device powered by CrowdStrike Falcon and Intel vPro as very stable.
Manager, System Engineering at Kennedy Krieger Institute Inc.
We have not had any downtime since we have integrated CrowdStrike with Dell Trusted Device powered by CrowdStrike Falcon and Intel vPro.
Senior System Engineer at Cox Automotive Inc.
I have just one WatchGuard Firebox unit that is licensed, and I have no bugs on it, so I am happy with that.
Administrateur Systã¨Mes Et Rã©Seau at Btp Consultants
Once properly configured, the platform handles VPN connectivity, traffic inspection, and security services constantly, even in multi-site environments with remote users.
Professional Services Engineer at Next7 IT
There are issues with traffic hitting the firewall, which could indicate performance problems related to throughput.
Senior Network Consultant at NETOPS
 

Room For Improvement

Cortex XDR needs better integration, user interface, automation, and competitive pricing, along with reduced performance issues and clearer features.
Enhancing integration, automation, customization, and support in Dell Trusted Device could improve user experience and streamline deployment and policies.
WatchGuard Firebox needs better analytics, performance, usability, pricing, support, learning resources, and cloud integration compared to high-end competitors.
Improving reporting and dashboard customization, along with the addition of real-time and exportable reports, would help SOC teams greatly.
Final Year Student at Gitam University
The inclusion of this feature would allow the application of DLP policies alongside antivirus policies via a single agent and console, making it more competitive as other OEMs often offer DLP solutions as part of their antivirus products.
Pre Sales Architect at network techlab
If the per GB data could be provided at a certain level free of cost or at the same cost which the customer is taking for the entire bundle, that would be better.
Cyber Security Information Security Specialist at MHM Holding GmbH
It has so many functions because it can go below the OS layer and already has amazing functions.
System Engineer at a healthcare company with 501-1,000 employees
It's not really designed for servers. It's designed more for workstation fleet.
Manager, System Engineering at Kennedy Krieger Institute Inc.
Intel and Dell's below the OS device health attestation flows into the CrowdStrike solution to help deliver a full picture of the endpoint security posture.
Senior System Engineer at Cox Automotive Inc.
It gives good visibility and control over the traffic, and the UI makes it easy to manage policies and respond quickly when something comes up.
Manager at Cyvogenix
Some improvements in threat intelligence integrations and SIEM integration as an out-of-the-box context would be beneficial.
SPC L2 Analyst at a tech services company with 51-200 employees
The cost for renewal after three years is 75% of the hardware cost, which is a significant problem.
Owner at it logic
 

Setup Cost

Cortex XDR's pricing is seen as reasonable for its advanced capabilities, though setup costs can be perceived as high.
Dell Trusted Device offers premium AI-driven threat detection and remote access, justifying higher setup and licensing costs.
WatchGuard Firebox offers affordable pricing and comprehensive security, appealing to small and mid-sized businesses with flexible licensing.
The pricing on SentinelOne is far more reasonable and cheaper than Cortex XDR by Palo Alto Networks.
Consultant at a tech services company with 1,001-5,000 employees
I would say it is definitely not a cheap product, considering how mature it is and how scalable all Palo Alto products are together.
Senior Process Expert at A.P. Moller - Maersk
Compared to CrowdStrike, which is very costly, and SentinelOne, which is also very costly, Cortex XDR by Palo Alto Networks is a medium cost-efficient solution.
Soc Analyst at Softcell Technologies Limited
The initial setup cost is very high, but over time, it becomes cheaper on a per-person basis, while the licensing remains very costly compared to other EDR solutions.
Technical Lead at a tech vendor with 51-200 employees
It is set it and forget it, and you usually do not have to go back and look at your licenses again and worry about what you are going to lose or if certain things are going to change.
System Engineer at a healthcare company with 501-1,000 employees
Regarding pricing, setup cost, and licensing, the price is more than others, but it deserves it; I think it truly does.
Technical Director at Prosight
When we tried to renew the Palo Alto license, the cost was beyond any reasonable range.
Digital Solution Designer at Accenture
Fortinet is more expensive than WatchGuard.
Security Engineer at Antina Empleos
I find WatchGuard Firebox to be cost-effective.
Chief Technology Officer at Falcon Automation
 

Valuable Features

Cortex XDR enhances security with AI-driven analytics, user-friendly management, cloud deployment, and comprehensive threat response features.
Dell Trusted Device integrates AI threat detection and hardware security for seamless, efficient, and proactive endpoint security management.
WatchGuard Firebox offers robust firewall capabilities, centralized management, and AI-enhanced security, making it ideal for scalable network protection.
It incorporates AI for normal behavior detection, distinguishing unusual operations.
Cyber Security Manager at Welab bank
The product provides automation responses in case of a threat attack, severity assessments, centralized manageability, and comprehensive compliance features, resulting in reduced costs.
Pre Sales Architect at network techlab
It includes machine learning to easily analyze data and detect complex threats across endpoints, networks, or clouds.
Final Year Student at Gitam University
I view the critical feature of advanced memory scanning that is enabled by my PC as essential because there are malware and malicious tools out there that embed themselves in memory and kernel memory.
Manager, System Engineering at Kennedy Krieger Institute Inc.
The remote management capabilities provided by Intel vPro are also very valuable, especially for supporting users who work remotely, since I can troubleshoot and remediate devices without needing physical access.
Desktop Support Engineer at a outsourcing company with 51-200 employees
Improved endpoint visibility, faster threat detection and response, stronger hardware-level protection, and reduced time spent troubleshooting devices through remote management, which helps reduce security risk and improve operational efficiency.
Cybersecurity Engineer at Gigabit Technologies Pvt Ltd
The Firebox offers valuable features such as network security, URL filtering, UTM features, intrusion prevention and detection, and authentication.
Solution Architect at Simvicitsolutions
The features of WatchGuard Firebox are most valuable for maintaining network security.
Cyber Security Engineer at Underdefense
Some of the best features of WatchGuard Firebox in my experience are its ease of management, strong VPN capabilities, and integrated security services.
Professional Services Engineer at Next7 IT
 

Categories and Ranking

Cortex XDR by Palo Alto Net...
Sponsored
Ranking in Endpoint Detection and Response (EDR)
5th
Average Rating
8.4
Reviews Sentiment
6.8
Number of Reviews
115
Ranking in other categories
Endpoint Protection Platform (EPP) (4th), Extended Detection and Response (XDR) (4th), Ransomware Protection (2nd), AI-Powered Cybersecurity Platforms (1st)
Dell Trusted Device powered...
Ranking in Endpoint Detection and Response (EDR)
24th
Average Rating
9.0
Reviews Sentiment
6.6
Number of Reviews
8
Ranking in other categories
No ranking in other categories
WatchGuard Firebox
Ranking in Endpoint Detection and Response (EDR)
10th
Average Rating
8.4
Reviews Sentiment
6.8
Number of Reviews
143
Ranking in other categories
Data Loss Prevention (DLP) (10th), Firewalls (12th), Intrusion Detection and Prevention Software (IDPS) (4th), Anti-Malware Tools (7th), Application Control (4th), Unified Threat Management (UTM) (3rd)
 

Mindshare comparison

As of August 2026, in the Endpoint Detection and Response (EDR) category, the mindshare of Cortex XDR by Palo Alto Networks is 3.7%, down from 3.8% compared to the previous year. The mindshare of Dell Trusted Device powered by CrowdStrike Falcon and Intel vPro is 0.4%, up from 0.1% compared to the previous year. The mindshare of WatchGuard Firebox is 1.3%, up from 0.6% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Endpoint Detection and Response (EDR) Mindshare Distribution
ProductMindshare (%)
Cortex XDR by Palo Alto Networks3.7%
WatchGuard Firebox1.3%
Dell Trusted Device powered by CrowdStrike Falcon and Intel vPro0.4%
Other94.6%
Endpoint Detection and Response (EDR)
 

Featured Reviews

ABHISHEK_SINGH - PeerSpot reviewer
Senior Process Expert at A.P. Moller - Maersk
Gained full visibility and streamlined threat detection through behavior-based insights and AI integration
Initially, we got to have a lot of false positives when we onboarded, but nowadays it's quite smooth. We have fine-tuned our security policies and allowed different levels of policies to get rid of those false positives. Currently, we are getting a fairly good amount of incidents that are not false positives or benign, but actionable items. The process is streamlined. In the initial days, the operations used to get involved in a lot of benign and other activities, but now the process is streamlined. We are leveraging the auto-detection and remediation plans. The operations teams are now more involved in other business roles as well, not just looking into the logs and fetching out what's happening there. They have fixed a lot of things. Initially, they didn't have IAC code drift detection, cloud posture management, or security posture management, but they have those now. They purchased different vendors and did a merger with that. They have now Prisma Cloud that gets integrated and now they are working with Cortex Cloud. Everything that was negative has now been addressed, and the product altogether looks to be in a very better and mature shape now. Currently, it's more or less detecting the workloads with AI-based best practices. Since most organizations are consuming AI agents and other things, we are looking forward to seeing what other feature enhancements Palo Alto can support in that.
Tom Cichosz - PeerSpot reviewer
System Engineer at a healthcare company with 501-1,000 employees
Integrated device protection has secured bios-level threats and preserves user performance
The features of Dell Trusted Device powered by CrowdStrike Falcon and Intel vPro that I appreciate most are the real-time analytics in CrowdStrike and the ability to detect anomalies in the computer at the BIOS level, which is excellent to have. You would not normally see that with standard antivirus or regular security software; it would not integrate with the BIOS, but the fact that it does means that you get an enhanced layer of protection with CrowdStrike, more than you would see with another product. My perception of chip-level recovery is that it is a beautiful thing. Normally you are dependent on the OS for recovery actions, but in this case, you do not need that because it happens at the chip level. It happens out of band, before the OS is booted; you can make recovery choices, and that is extremely important. You always need an out of band solution, and on end user devices especially, if that is possible, that changes the whole landscape. Normally out of band is only for server-level devices, but this changes that; this adds an extra layer of protection that you would not normally see. I view the critical feature of Advanced Memory Scanning by CrowdStrike as incredible; the fact that it can actively scan memory without any performance hit on the PC or server devices is remarkable. Previously, in years before 2020, we would see a performance hit from this type of software, but the fact that CrowdStrike integrated with Dell does not cause any performance hit on the end user or the overall performance of the computer is an amazing thing. It is probably the best performing antivirus software I have actually seen.
Abhishek Saini - PeerSpot reviewer
Professional Services Engineer at Next7 IT
Centralized security management has improved VPN reliability and simplified daily operations
WatchGuard Firebox is a strong and reliable platform overall, but there are a few areas where improvements could make the experience even better. One area is the user interface and navigation in some management tools. While the platform is powerful, certain configurations and troubleshooting workflows can feel less intuitive compared to some newer cloud-native firewall platforms. Another point is reporting and log analysis. Although the logging features are very useful, deeper analytics and more customizable reporting dashboards would make security monitoring much more effective. Firmware upgrades and policy synchronization can sometimes require careful planning to avoid security interruptions. Overall, the core security and VPN functionality are very solid, but improving usability, reporting, and automation would make the platform even stronger. One area that could be improved is the learning curve for new administrators. While experienced engineers can work with the platform effectively, some advanced networking and security configurations can be a bit complex for junior technicians. More guided configuration workflows, smarter recommendations, and simplified troubleshooting tools would make onboarding easier. Another improvement would be more flexible reporting customization for executive-level and client-facing reports.
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Top Industries

By visitors reading reviews
Construction Company
12%
Outsourcing Company
10%
Comms Service Provider
10%
Financial Services Firm
10%
Outsourcing Company
32%
Educational Organization
19%
Construction Company
9%
Comms Service Provider
5%
Comms Service Provider
12%
Outsourcing Company
9%
Construction Company
9%
Manufacturing Company
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business46
Midsize Enterprise21
Large Enterprise54
By reviewers
Company SizeCount
Small Business7
Midsize Enterprise2
Large Enterprise6
By reviewers
Company SizeCount
Small Business104
Midsize Enterprise30
Large Enterprise17
 

Questions from the Community

Cortex XDR by Palo Alto vs. Sentinel One
Cortex XDR by Palo Alto vs. SentinelOne SentinelOne offers very detailed specifics with regard to risks or attacks. ...
Comparing CrowdStrike Falcon to Cortex XDR (Palo Alto)
Cortex XDR by Palo Alto vs. CrowdStrike Falcon Both Cortex XDR and Crowd Strike Falcon offer cloud-based solutions th...
How is Cortex XDR compared with Microsoft Defender?
Microsoft Defender for Endpoint is a cloud-delivered endpoint security solution. The tool reduces the attack surface,...
What is your experience regarding pricing and costs for Dell Trusted Device powered by CrowdStrike Falcon and Intel vPro?
I am uncertain about the pricing, setup cost, and licensing for Dell Trusted Device powered by CrowdStrike Falcon and...
What needs improvement with Dell Trusted Device powered by CrowdStrike Falcon and Intel vPro?
As for improvements for Dell Trusted Device powered by CrowdStrike Falcon and Intel vPro, there is currently no bette...
What is your primary use case for Dell Trusted Device powered by CrowdStrike Falcon and Intel vPro?
My main use case for Dell Trusted Device powered by CrowdStrike Falcon and Intel vPro is that CrowdStrike Falcon is t...
What is your primary use case for WatchGuard Firebox?
We are providing our services to all WatchGuard customers in the region.
What is your primary use case for WatchGuard Firebox?
We just use it as a secondary WiFi device. We're a small office and we needed to set up a WiFi device for a few of ou...
What is your primary use case for WatchGuard Firebox?
We're a hospital and we use it for developing our incoming and outgoing policies, and we also use it for VPN.
 

Also Known As

Cyvera, Cortex XDR, Palo Alto Networks Traps
No data available
WatchGuard Threat Detection and Response, WatchGuard Application Control, WatchGuard Data Loss Prevention, WatchGuard Gateway AntiVirus, WatchGuard Intrusion Prevention Service
 

Overview

 

Sample Customers

CBI Health Group, University Honda, VakifBank
Information Not Available
Ellips, Diecutstickers.com, Clarke Energy, NCR, Wrest Park, Homeslice Pizza, Fortessa Tableware Solutions, The Phoenix Residence
Find out what your peers are saying about Dell Trusted Device powered by CrowdStrike Falcon and Intel vPro vs. WatchGuard Firebox and other solutions. Updated: August 2026.
909,948 professionals have used our research since 2012.