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Dell PowerProtect Cyber Recovery vs Infrascale Backup & Disaster Recovery comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Mar 1, 2026

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
5.8
Dell PowerProtect Cyber Recovery delivers high ROI by cutting recovery time and costs, enhancing ransomware protection and data integrity.
Sentiment score
5.7
<p>Infrascale Backup &amp; Disaster Recovery improves ROI with fast recovery, reduced costs, enhanced efficiency, and minimized business disruptions.</p>
The biggest return on investment for me when using Dell PowerProtect Cyber Recovery is that if we had an attack, we would be able to recover in hours instead of weeks or months, which is a lot of risk reduction.
Global Head, Storage at a financial services firm with 1,001-5,000 employees
It is possible to observe ROI with Dell PowerProtect Cyber Recovery because the costs incurred from paying ransoms or decrypting data will be much higher than the solution price itself, providing customers with confidence in their last line of defense.
Pre Sales Manager at a tech services company with 51-200 employees
The biggest return on investment when using Dell PowerProtect Cyber Recovery comes from its ransomware protection feature.
Data Protection Architect at a energy/utilities company with 1,001-5,000 employees
 

Customer Service

Sentiment score
7.7
Dell PowerProtect Cyber Recovery support is well-rated, with praised responsiveness but noted improvements needed in response time and tools integration.
Sentiment score
7.2
<p>Infrascale Backup &amp; Disaster Recovery's support is highly praised for its responsiveness, expertise, and proactive assistance despite minor challenges.</p>
I would rate technical support and customer support a 10 because honestly, their support specialists go above and beyond.
Electrical Engineer Ii at Lafayette Utilities System LLC
We have an account manager for enterprise solutions and local on-site support with a resident engineer positioned on-site.
Data Protection Architect at a energy/utilities company with 1,001-5,000 employees
Every time I have a call, they have a solution.
System Administrator at De Persgroep Publishing
The right expertise, a timely response, and being able to get to the right person to help you resolve the problem are very important.
President at a media company with 11-50 employees
Their average mean time to resolve open tickets is an hour.
President at IT1 Service
The most valuable aspects of Infrascale’s support for my company are the turnaround time and the resolution time.
President at LET US DEAL WITH IT, LLC
 

Scalability Issues

Sentiment score
7.3
Dell PowerProtect Cyber Recovery is highly scalable, effectively integrating and accommodating growth, despite licensing and storage considerations.
Sentiment score
5.0
<p>Infrascale Backup &amp; Disaster Recovery efficiently supports scalable business continuity for SMBs, despite some concerns over hardware limitations.</p>
The ability to recover, ability to air gap it, and ability to replicate it have all worked very well for us.
Director, Information Technology at Ascend Performance Materials
In terms of scalability with Dell PowerProtect Cyber Recovery, it revolves around the same concept as Data Domain where you can scale up or scale out.
Devops Solutions Engineer at a computer software company with 51-200 employees
Currently, my Cyber Recovery satisfies my data needs, with my data domain actually sized around 40% larger than it needed to be, in order to predict the available growth of the data I am bringing into the vault.
Electrical Engineer Ii at Lafayette Utilities System LLC
One person can manage hundreds and hundreds of endpoints without any issues.
President at IT1 Service
 

Stability Issues

Sentiment score
8.1
Dell PowerProtect Cyber Recovery is stable with minor API issues but offers reliable performance and high user satisfaction.
Sentiment score
7.6
<p>Infrascale Backup &amp; Disaster Recovery offers high stability, minimal maintenance, and reliable performance with resolved past concerns through excellent support.</p>
The stability and reliability of Dell PowerProtect Cyber Recovery are very good, as we have not had any outages on it.
Global Head, Storage at a financial services firm with 1,001-5,000 employees
Until now, I have not experienced any downtime, crashes, or performance issues with Dell PowerProtect Cyber Recovery because we have a support contract with Dell.
Data Protection Architect at a energy/utilities company with 1,001-5,000 employees
When we assess the stability and reliability of Dell PowerProtect Cyber Recovery, I would rate it on a scale of zero to ten as being between nine and ten, if not nine point five.
Director, Information Technology at Ascend Performance Materials
I would rate the stability a ten out of ten.
President at IT1 Service
There was a recent announcement in terms of moving Infrascale to the cloud, which makes it easier for the customer in terms of usability.
President at a media company with 11-50 employees
 

Room For Improvement

Dell PowerProtect Cyber Recovery needs simplification, improved automation, better integration, and enhanced documentation for improved user experience and efficiency.
<p>Infrascale Backup &amp; Disaster Recovery needs improvements in UI, analytics, platform integration, security, pricing, and geographic coverage.</p>
It would be beneficial to deploy an AI model inside the vault for more accuracy and faster restoration by scanning the data for any anomalies or unusual behavior.
Pre Sales Manager at a tech services company with 51-200 employees
I would like more visibility into what is going on with the individual backup images and how they are being scanned.
Global Head, Storage at a financial services firm with 1,001-5,000 employees
My main problem is with the bare-metal recovery.
System Administrator at De Persgroep Publishing
Many customers do not rely on just one cloud provider and want to work with multiple clouds.
President at a media company with 11-50 employees
Having more advanced dashboards and executive-level reporting would help with compliance tracking and management visibility.
Cloud Security Architect at a insurance company with 501-1,000 employees
When the product works, there is really nothing to fix, but they can allow different types of backups, such as differential or incremental backups.
President at IT1 Service
 

Setup Cost

Dell PowerProtect Cyber Recovery is valued for ransomware protection; pricing competitive but costly for midsize firms, with room for licensing flexibility.
<p>Infrascale Backup &amp; Disaster Recovery offers flexible pricing with monthly options, unlimited clients, and negotiation for discounts despite complexity.</p>
I do not consider Dell PowerProtect Cyber Recovery to be expensive as it provides value relative to the ransom that would need to be paid to restore data and the difficulties faced after an attack.
Pre Sales Manager at a tech services company with 51-200 employees
When you are hit by a ransomware attack, even the backup itself and the storage itself will be encrypted completely by the ransomware.
Assistant Manager Senior Systems Administrator at a financial services firm with 1,001-5,000 employees
Regarding pricing, I find it a lot cheaper than Veeam.
System Administrator at De Persgroep Publishing
To someone considering Infrascale but is concerned about the price, I would say that they should get Infrascale's service no matter what it costs because any downtime or any loss of data is substantially worse than any cost for backup.
President at IT1 Service
We recently renewed one of our agreements with them, and even though we were going to renew anyway, they added more margin in terms of a discount for us for renewing early.
Co-Founder | Director | CTO | vCISO | Lead Consultant Infrastructure & Cloud at UBIQUITY Ltd
The per-terabyte pricing is very competitive compared to the others.
President at a media company with 11-50 employees
 

Valuable Features

Dell PowerProtect Cyber Recovery offers isolation, anomaly detection, and secure backups, ensuring fast recovery and robust ransomware protection.
<p>Infrascale Backup &amp; Disaster Recovery offers centralized management, fast recovery, ransomware defense, and data encryption for enhanced business continuity.</p>
The second advantage is restoration, as I can guarantee that the data inside the vault will be clean and can be restored quickly using a golden copy that has been identified as clean.
Pre Sales Manager at a tech services company with 51-200 employees
The main function of cyber recovery, which I find important, is the air gap protection, and that is the most important capability we are using against ransomware protection.
Data Protection Architect at a energy/utilities company with 1,001-5,000 employees
It helps my IT infrastructure be more secure mainly because we have replication of the backups on two physical sites, which is a plus.
System Administrator at De Persgroep Publishing
Performing backup and recovery can be done very intuitively with the solution and the interface that is part of the solution.
President at a media company with 11-50 employees
What I like the most about it is that backups and restores are simple, straightforward, and clean.
President at IT1 Service
 

Categories and Ranking

Dell PowerProtect Cyber Rec...
Ranking in Backup and Recovery
25th
Average Rating
8.4
Reviews Sentiment
7.0
Number of Reviews
10
Ranking in other categories
No ranking in other categories
Infrascale Backup & Disaste...
Ranking in Backup and Recovery
17th
Average Rating
9.0
Reviews Sentiment
6.6
Number of Reviews
20
Ranking in other categories
Cloud Backup (15th), Disaster Recovery as a Service (5th), Disaster Recovery (DR) Software (13th), SaaS Backup (8th)
 

Featured Reviews

XiongXiong - PeerSpot reviewer
Director, Information Technology at Ascend Performance Materials
Modern data protection has ensured resilient backups and reliable recovery from cyber incidents
The biggest improvement that we would like to see for Dell PowerProtect Cyber Recovery is how it can be part of the storage side of the world versus being a standalone solution. Currently, being a standalone product is neat, but it means we cannot integrate it with our overall storage strategy. I would prefer to purchase Dell storage and use that storage across both my day-to-day storage and the storage for Dell PowerProtect Cyber Recovery. In my current configuration, I have separate hardware for the backup and recovery and the cyber resilience, and I have different hardware for just storage. Integrating these two would be quite interesting. From my perspective, the integration between products is not really an obstacle. What matters more is how we as customers can simplify our technology hardware stack on site. From a software perspective, it would be beneficial if they created a solution where I could see my compute, storage, and backup recovery as a single pane of glass. A one-stop shop with one dashboard would be great. This opportunity exists for improvement. From a hardware perspective, simplifying it so I have less hardware on site would be valuable. I want to reduce my footprint with Dell PowerProtect Cyber Recovery. Reducing footprint is something all manufacturing organizations desire. When you look at all the manufacturing sites around the world, we always have to build a room for IT usage and data center rooms at our facilities. The smaller your footprint, the less cooling and less energy usage you need, which is a win-win scenario. This is what all of us as customers are looking for, which is smaller footprints.
MX
Dev Ops Engineer And Solution Architect at Scania
Automated backups have increased user trust and ensured reliable multi-region disaster recovery
While I think the integration of Infrascale Backup & Disaster Recovery is pretty seamless, the backup takes slightly more time to complete, which could also be because of the huge data in our databases. The networking flow can definitely improve, which could speed up the scale at which backups are performed. Increased availability into more regions would be beneficial. Currently, Infrascale Backup & Disaster Recovery is limited to certain regions in the world, but there could be customers who would want to use it in Mumbai or other parts of the globe. That would increase their use case and help cater to more customers across the world.
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Top Industries

By visitors reading reviews
Construction Company
17%
Outsourcing Company
17%
Financial Services Firm
13%
Comms Service Provider
11%
Construction Company
13%
Healthcare Company
12%
Outsourcing Company
12%
Financial Services Firm
9%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business5
Midsize Enterprise1
Large Enterprise5
By reviewers
Company SizeCount
Small Business22
Midsize Enterprise1
Large Enterprise5
 

Questions from the Community

What is your experience regarding pricing and costs for Dell PowerProtect Cyber Recovery?
The pricing is expensive, but it makes sense given the benefits and value it provides when purchased for a bank. There is a reason behind this high price. However, for medium-sized organizations, i...
What needs improvement with Dell PowerProtect Cyber Recovery?
There is nothing to be improved from my point of view. My main concern was that the whole solution of the CRS, CyberSense, Dell PowerProtect Cyber Recovery and the backup softwares are separate isl...
What is your primary use case for Dell PowerProtect Cyber Recovery?
Dell PowerProtect Cyber Recovery is primarily used as ransomware backup protection. It creates a vault for important data so that if a ransomware breach occurs, it does not affect your data. Import...
What is your experience regarding pricing and costs for Infrascale Platform?
The pricing of Infrascale Backup &amp; Disaster Recovery is premium; if it went down, I would definitely be happy, but I don't want to see it go up. Their margin from what they're wholesale and the...
What needs improvement with Infrascale Platform?
In terms of how Infrascale Backup &amp; Disaster Recovery can be improved, I can suggest using the recovery time objective system, where current state systems can be restored in about zero downtime...
What is your primary use case for Infrascale Platform?
My main use case for Infrascale Backup &amp; Disaster Recovery is that day-to-day, we never use it; we use it only yearly once. I can give you a quick, specific example of a time when I used Infras...
 

Also Known As

No data available
Infrascale Platform
 

Overview

 

Sample Customers

Information Not Available
MSPs servicing small and mid-size companies VARs servicing mid-sized companies Direct SMB or mid-sized companies
Find out what your peers are saying about Dell PowerProtect Cyber Recovery vs. Infrascale Backup & Disaster Recovery and other solutions. Updated: August 2026.
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