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Dell NetWorker vs Iron Mountain Connect comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Sep 11, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Dell NetWorker
Ranking in Backup and Recovery
10th
Average Rating
7.8
Reviews Sentiment
6.6
Number of Reviews
86
Ranking in other categories
No ranking in other categories
Iron Mountain Connect
Ranking in Backup and Recovery
58th
Average Rating
8.6
Reviews Sentiment
8.3
Number of Reviews
2
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of August 2026, in the Backup and Recovery category, the mindshare of Dell NetWorker is 1.2%, down from 2.8% compared to the previous year. The mindshare of Iron Mountain Connect is 0.7%, up from 0.3% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Backup and Recovery Mindshare Distribution
ProductMindshare (%)
Dell NetWorker1.2%
Iron Mountain Connect0.7%
Other98.1%
Backup and Recovery
 

Featured Reviews

RaedHassan - PeerSpot reviewer
Senior Specialist Backup/Storage at National Bank of Kuwait
Has supported flexible multi-platform backups and improved over time
Regarding the effectiveness of Dell NetWorker in terms of role-based access controls, I have experience with it, but I find it somewhat lacking in flexibility as it offers limited features, and I would rate it around seven out of ten. It is not that there is something wrong with the role-based access controls in Dell NetWorker, but it lacks many permissions or roles to assign, providing options only for administrator or user. To improve Dell NetWorker for the next release, I recommend enhancing flexibility in the policy, allowing selection of multiple options within the same policy, and addressing issues like the DNS lookup dependency to make it more controllable from Dell NetWorker itself rather than relying on other applications. Looking forward, I would like to see improved policy features and a more enhanced GUI, as it is still slow.
RB
Enterprise architect at Centrica
Good policies related to data
I primarily use it for various policies related to data, such as data retention, data deletion, and archiving policies. All policies can be set using this system The most valuable feature for me is the policy management capabilities. I would like to see more integration with different platforms,…

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Deduplication is the most valuable feature of this solution."
"NetWorker is fast and reliable."
"This product has provided our backup and recovery capabilities for Service Restoration and Disaster Recovery for more than a decade, and we have evolved with the product over the years as it continues to meet our requirements."
"It is an extremely stable product."
"The support for legacy products is very good."
"The price is a little on the high side, but it's reliable and provides a good service."
"It has the ability to support all kinds of backups. It can be used to back up databases, operating systems, virtual machines, Lotus Notes, and Exchange. It can also do remote image backups for remote sites. It integrates and works with Data Domain. It is an enterprise-class product that can be used for anything and everything across multiple sites and locations. It is also very scalable."
"The tool's most valuable feature is its ability to recover the data."
"The flexible ways you can get to the data and the options that it gives you for backing up your valuable data are what make its offsite storage so valuable."
"The most valuable feature for me is the policy management capabilities"
 

Cons

"In a larger environment with multiple servers types and network security zones, it’s a complex installation to ensure stability with performance."
"It has not improved functionality for us. At least the unsupported version we are on is difficult to administer."
"I am not very satisfied with the support. The interface on the Java application makes it difficult, whereas the web interface is simple to use."
"We encountered challenges during the solution's deployment, particularly integrating our database system and Microsoft Exchange. This area needs improvement."
"I believe that the reporting could be improved and the report templates should be easier to understand and more comprehensive."
"I would not recommend this solution, we are switching to Veeam, and I would recommend it."
"The user interface needs some work. It would be beneficial to have a single user interface for all of the features."
"Some functionality is restricted to Data Domain."
"I would like to see more integration with different platforms."
"Basically, the only thing I do not like about it, it was keyed off Lotus Notes."
 

Pricing and Cost Advice

"The tool is pricey."
"We do need to purchase a license, but sometimes, it comes as a part of the Dell Data Protection Suite (DPS). It has a capacity-based licensing."
"They are not cheap."
"It is a relatively inexpensive product compared to one of its competitors."
"Dell EMC NetWorker is very expensive."
"Dell NetWorker has two types of licensing models."
"The price of the solution could be lower, it is expensive."
"Earlier, users had to make yearly payments towards the licensing costs of the product. The licenses were expensive but users used to get the best device to use."
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Top Industries

By visitors reading reviews
Financial Services Firm
14%
Comms Service Provider
12%
Manufacturing Company
8%
Construction Company
7%
Construction Company
15%
Retailer
12%
Manufacturing Company
8%
Financial Services Firm
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business24
Midsize Enterprise33
Large Enterprise38
No data available
 

Questions from the Community

What's the difference between Dell EMC Avamar and Dell EMC NetWorker?
From the very beginning, Dell EMC NetWorker considers users and those who might potentially become users. In terms of both pricing and setup, this product offers an experience that is significantly...
What is your experience regarding pricing and costs for Dell NetWorker?
Regarding the pricing of Dell NetWorker, it depends on the deal or negotiation we have with the vendor, making it reasonable, although I cannot make a definitive decision without knowing the specif...
What needs improvement with Dell NetWorker?
Regarding the effectiveness of Dell NetWorker in terms of role-based access controls, I have experience with it, but I find it somewhat lacking in flexibility as it offers limited features, and I w...
Ask a question
Earn 20 points
 

Also Known As

NetWorker
No data available
 

Overview

 

Sample Customers

Republic Bank, Westgate Resorts, Macquire Cloud Services, Shriners, Panatonni, Qatar Islamic Bank, Eurosport
University of La Verne
Find out what your peers are saying about Dell NetWorker vs. Iron Mountain Connect and other solutions. Updated: August 2026.
909,948 professionals have used our research since 2012.