Dell NetWorker vs Iron Mountain Connect comparison

Dell Technologies and Iron Mountain are both solutions in the Backup and Recovery category. Dell Technologies is ranked #12 with an average rating of 7.8, while Iron Mountain is ranked #64. Dell Technologies holds a 2.8% mindshare in BRS, compared to Iron Mountain’s 0.3% mindshare. Additionally, 90% of Dell Technologies users are willing to recommend the solution, compared to 100% of Iron Mountain users who would recommend it.

Dell NetWorker

Read 85 Dell NetWorker reviews

4,629 Views
4,166 Comparison Views

90% willing to recommend

Iron Mountain Connect

Read 2 Iron Mountain Connect reviews

499 Views
464 Comparison Views

100% willing to recommend

Dell NetWorker

Iron Mountain Connect

Comparison Buyer's Guide

Download the report

Executive SummaryUpdated on Sep 11, 2024

Iron Mountain Connect and Dell NetWorker are both prominent in the data management field. Dell NetWorker seems to have the upper hand due to its more comprehensive features despite a higher price point.

Features: User reviews highlight Iron Mountain Connect's reliable data storage, retrieval capabilities, and competitive support. Dell NetWorker gets praise for robust data protection, flexible recovery options, and advanced features.

Room for Improvement: Users suggest Iron Mountain Connect improve integration with external applications, enhance reporting tools, and address technical gaps. For Dell NetWorker, better documentation, more intuitive configuration processes, and simplification of its features are recommended.

Ease of Deployment and Customer Service: Iron Mountain Connect users find its deployment straightforward and support responsive. Dell NetWorker has a more complex deployment but satisfactory support. Iron Mountain Connect is seen as easier to deploy while both products provide strong customer service.

Pricing and ROI: Iron Mountain Connect users are happier with setup costs and perceive better ROI due to lower pricing. Dell NetWorker, though more expensive, justifies the cost with a feature set that delivers satisfactory long-term ROI.

To learn more, read our detailed Dell NetWorker vs. Iron Mountain Connect Report (Updated: July 2025).

Buyer's Guide

Dell NetWorker vs. Iron Mountain Connect

July 2025

Download the complete report

Helped 865,484 peers since 2012

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

Dell NetWorker

Ranking in Backup and Recovery

12th

Average Rating

7.8

Reviews Sentiment

6.6

Number of Reviews

Ranking in other categories

No ranking in other categories

Iron Mountain Connect

Ranking in Backup and Recovery

64th

Average Rating

8.6

Reviews Sentiment

8.3

Number of Reviews

Ranking in other categories

No ranking in other categories

Mindshare comparison

As of August 2025, in the Backup and Recovery category, the mindshare of Dell NetWorker is 2.8%, down from 3.1% compared to the previous year. The mindshare of Iron Mountain Connect is 0.3%, up from 0.2% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Backup and Recovery

Featured Reviews

ErmiasGirma

System and Cloud Deployment Engineer at Safaricom Ethiopia plc

Offers seamless integration and cost-saving benefits with enhanced recovery capabilities

Currently, in my organization, I am using Dell NetWorker for open-source solutions like PostgreSQL and MySQL databases, and some large VM environments. It also supports the Dell library and is used for the library archiving system Dell NetWorker allows for extensive customization, supporting…

Read full review

Raj Bhaduri

Enterprise architect at Centrica

Good policies related to data

I primarily use it for various policies related to data, such as data retention, data deletion, and archiving policies. All policies can be set using this system The most valuable feature for me is the policy management capabilities. I would like to see more integration with different platforms,…

Read full review

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"The full backup is a great feature. Restoration is also good and very quick."

"The solution offers compatibility with many types of database systems. It is one of the largest backup solutions. Additionally, it gives important information about data domain systems with deduplication."

"Deduplication is the most valuable feature of this solution."

"Technical support from Dell is excellent."

"Dell NetWorker is easy to install, configure, and operate."

"It can support many different versions, both newer and older."

"When it was required that data had to be restored for our customer, it was accomplished successfully and this has kept our end users satisfied."

"Very user-friendly with a good interface."

More Dell NetWorker pros

"The most valuable feature for me is the policy management capabilities"

Cons

"They need to be compatible with the cloud because EMC NetWorker cannot compete with other products at the moment. EMC focuses only on their own cloud and do not take into consideration other cloud vendors."

"The solution could improve by having more integration."

"The process of upgrading versions should be improved because as it is now, you have to completely uninstall the old version first, and then install the new version."

"Dell NetWorker could improve the GUI to include rack recovery."

"When you're working with VMware, you need to use vProxy machines. You have to install the vProxy for every host in the VMware environment."

"We are able to do direct backups, but analyzing the logs is not straightforward."

"The front end of the solution could improve. The user-friendliness is lacking."

"Ports are not visible to the network, which requires a dedicated physical server."

More Dell NetWorker cons

"I would like to see more integration with different platforms."

Pricing and Cost Advice

"The licensing model can be traditional licensing or capacity-based licensing."

"We do need to purchase a license, but sometimes, it comes as a part of the Dell Data Protection Suite (DPS). It has a capacity-based licensing."

"It is excellent from the pricing point of view. It is free with Data Protection Suite. Similarly, when you purchase Avamar, Dell EMC NetWorker is free with one terabyte license capacity. Its price is very competitive."

"The solution follows a subscription model for licensing. We pay annually to use the solution and the price is high."

"The price is a little on the high side, but it's reliable and provides a good service."

"It is not very expensive and not very cheap."

"They are not cheap."

"Pricing is cheaper for this product, compared to its competitors."

More Dell NetWorker pricing and cost advice

Information not available

See which vendors are best for you

Use our free recommendation engine to learn which Backup and Recovery solutions are best for your needs.

See recommendations

865,484 professionals have used our research since 2012.

Top Industries

By visitors reading reviews

Financial Services Firm

15%

Comms Service Provider

Manufacturing Company

Government

Retailer

16%

Financial Services Firm

12%

Computer Software Company

12%

Legal Firm

11%

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

No data available

Questions from the Community

What's the difference between Dell EMC Avamar and Dell EMC NetWorker?

From the very beginning, Dell EMC NetWorker considers users and those who might potentially become users. In terms of both pricing and setup, this product offers an experience that is significantly...

See all answers

What do you like most about Dell NetWorker?

The feature that offers the greatest benefits in ensuring data integrity is its backup capability.

See all answers

What is your experience regarding pricing and costs for Dell NetWorker?

The licensing cost is somewhat expensive. While we use a traditional license, there is a capacity-based license available, but our customer is not comfortable switching to it. A five to seven perce...

See all answers

Ask a question

Earn 20 points

Comparisons

Dell PowerProtect Data Manager vs Dell NetWorker

Compared 31% of the time

Veeam Data Platform vs Dell NetWorker

Compared 15% of the time

Commvault Cloud vs Dell NetWorker

Compared 9% of the time

Dell Avamar vs Dell NetWorker

Compared 9% of the time

Dell PowerProtect DD (Data Domain) vs Dell NetWorker

Compared 8% of the time

More Dell NetWorker Competitors

Igneous DataProtect vs Iron Mountain Connect

Compared 30% of the time

Veeam Data Platform vs Iron Mountain Connect

Compared 25% of the time

MSP360 Backup vs Iron Mountain Connect

Compared 24% of the time

IBM Storage Protect vs Iron Mountain Connect

Compared 21% of the time

More Iron Mountain Connect Competitors

Product Reports

Buyer's Guide

Dell NetWorker

August 2025

Download Dell NetWorker product report

Buyer's Guide

Backup and Recovery

July 2025

Download Iron Mountain Connect product report

Also Known As

NetWorker

No data available

Overview

Built on a reputation of efficiency and reliability, thousands of customers trust Dell NetWorker to protect their data and applications across multiple environments, from core to edge to cloud.

Inherently flexible, NetWorker helps you deploy and leverage the data protection that fits your needs. NetWorker protects both physical and virtual environments, including VMware and Microsoft Hyper-V, as well as cloud workloads on AWS, Microsoft Azure and Google Cloud.

NetWorker is available as part of Dell Data Protection Suite, which offers comprehensive data protection software applications and tools. NetWorker is delivered as software and as a virtual edition.

Dell Technologies

Connected Accounting&ERP is a mid-range accounting program with single user and network editions for Macintosh and Windows operating systems. Connected can be shared concurrently by both Mac OS and Windows users on a single data file. Connected "Core Accounting" consists of the General Ledger, Accounts Receivable and Accounts Payable modules. Connected "Enterprise" builds on the Core Accounting aspects by adding powerful inventory, job costing, and currency additions. Pricing starts at $399.00.

Iron Mountain

Sample Customers

Republic Bank, Westgate Resorts, Macquire Cloud Services, Shriners, Panatonni, Qatar Islamic Bank, Eurosport

University of La Verne

Buyer's Guide

Dell NetWorker vs. Iron Mountain Connect

July 2025

Free Report: Dell NetWorker vs. Iron Mountain Connect

Find out what your peers are saying about Dell NetWorker vs. Iron Mountain Connect and other solutions. Updated: July 2025.

DOWNLOAD NOW

865,484 professionals have used our research since 2012.

See our Dell NetWorker vs. Iron Mountain Connect report.

See our list of best Backup and Recovery vendors.

We monitor all Backup and Recovery reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.