Iron Mountain Connect and Dell NetWorker are both prominent in the data management field. Dell NetWorker seems to have the upper hand due to its more comprehensive features despite a higher price point.
Features: User reviews highlight Iron Mountain Connect's reliable data storage, retrieval capabilities, and competitive support. Dell NetWorker gets praise for robust data protection, flexible recovery options, and advanced features.
Room for Improvement: Users suggest Iron Mountain Connect improve integration with external applications, enhance reporting tools, and address technical gaps. For Dell NetWorker, better documentation, more intuitive configuration processes, and simplification of its features are recommended.
Ease of Deployment and Customer Service: Iron Mountain Connect users find its deployment straightforward and support responsive. Dell NetWorker has a more complex deployment but satisfactory support. Iron Mountain Connect is seen as easier to deploy while both products provide strong customer service.
Pricing and ROI: Iron Mountain Connect users are happier with setup costs and perceive better ROI due to lower pricing. Dell NetWorker, though more expensive, justifies the cost with a feature set that delivers satisfactory long-term ROI.
| Product | Market Share (%) |
|---|---|
| Dell NetWorker | 2.3% |
| Iron Mountain Connect | 0.5% |
| Other | 97.2% |
| Company Size | Count |
|---|---|
| Small Business | 24 |
| Midsize Enterprise | 33 |
| Large Enterprise | 37 |
Built on a reputation of efficiency and reliability, thousands of customers trust Dell NetWorker to protect their data and applications across multiple environments, from core to edge to cloud.
Inherently flexible, NetWorker helps you deploy and leverage the data protection that fits your needs. NetWorker protects both physical and virtual environments, including VMware and Microsoft Hyper-V, as well as cloud workloads on AWS, Microsoft Azure and Google Cloud.
NetWorker is available as part of Dell Data Protection Suite, which offers comprehensive data protection software applications and tools. NetWorker is delivered as software and as a virtual edition.
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