No more typing reviews! Try our Samantha, our new voice AI agent.

Dell NetWorker vs Iron Mountain Connect comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Sep 11, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Dell NetWorker
Ranking in Backup and Recovery
9th
Average Rating
7.8
Reviews Sentiment
6.6
Number of Reviews
86
Ranking in other categories
No ranking in other categories
Iron Mountain Connect
Ranking in Backup and Recovery
62nd
Average Rating
8.6
Reviews Sentiment
8.3
Number of Reviews
2
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of March 2026, in the Backup and Recovery category, the mindshare of Dell NetWorker is 1.5%, down from 3.1% compared to the previous year. The mindshare of Iron Mountain Connect is 0.8%, up from 0.3% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Backup and Recovery Mindshare Distribution
ProductMindshare (%)
Dell NetWorker1.5%
Iron Mountain Connect0.8%
Other97.7%
Backup and Recovery
 

Featured Reviews

RaedHassan - PeerSpot reviewer
Senior Specialist Backup/Storage at National Bank of Kuwait
Has supported flexible multi-platform backups and improved over time
Regarding the effectiveness of Dell NetWorker in terms of role-based access controls, I have experience with it, but I find it somewhat lacking in flexibility as it offers limited features, and I would rate it around seven out of ten. It is not that there is something wrong with the role-based access controls in Dell NetWorker, but it lacks many permissions or roles to assign, providing options only for administrator or user. To improve Dell NetWorker for the next release, I recommend enhancing flexibility in the policy, allowing selection of multiple options within the same policy, and addressing issues like the DNS lookup dependency to make it more controllable from Dell NetWorker itself rather than relying on other applications. Looking forward, I would like to see improved policy features and a more enhanced GUI, as it is still slow.
RB
Enterprise architect at Centrica
Good policies related to data
I primarily use it for various policies related to data, such as data retention, data deletion, and archiving policies. All policies can be set using this system The most valuable feature for me is the policy management capabilities. I would like to see more integration with different platforms,…

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The backup software has been much faster since we've deployed the solution."
"The compression ratio is very flexible for designing all the required policies for backup."
"Dell EMC NetWorker integrates well with our domain and the performance is quite good on-premise."
"Dell's technical support are quite helpful with straightforward issues."
"Storage-wise, EMC is user-friendly."
"There are no problems in terms of stability."
"This product has provided our backup and recovery capabilities for Service Restoration and Disaster Recovery for more than a decade, and we have evolved with the product over the years as it continues to meet our requirements."
"From my perspective, Dell EMC NetWorker is a good solution to make backups."
"The most valuable feature for me is the policy management capabilities"
"The flexible ways you can get to the data and the options that it gives you for backing up your valuable data are what make its offsite storage so valuable."
 

Cons

"Regarding improvements for NetWorker, I believe implementing cross-platform restore functionality is essential. This feature would allow for compatibility with various backup software solutions, similar to Veeam."
"The user interface of this solution could be improved. It is not user friendly and is difficult to understand for new users. New users struggle to understand the logic."
"The price of the license could be cheaper and it would be a benefit if they came up with a new pricing model."
"For me this is not acceptable... I hope this will be resolved in the 8.2 version of Networker, because restore speed is important (RTO)."
"There should be total integration of the replication and cloud logistic back up on cloud."
"The technical support was slightly impolite in my experience."
"In some cases, solutions are not found in one method of call and it escalates to many levels until an experienced person can join to resolve the issue."
"It could be more user-friendly."
"I would like to see more integration with different platforms."
"Basically, the only thing I do not like about it, it was keyed off Lotus Notes."
 

Pricing and Cost Advice

"You have to buy the deduplication software separately from the license."
"If you purchase Avamar, NetWorker is free with Avamar, for one terabyte license capacity."
"Licensing is based on the number of terabytes, so you need to purchase packages."
"Low cost is key."
"Earlier, users had to make yearly payments towards the licensing costs of the product. The licenses were expensive but users used to get the best device to use."
"It is inexpensive compared to new products."
"Pricing is cheaper for this product, compared to its competitors."
"The solution follows a subscription model for licensing. We pay annually to use the solution and the price is high."
Information not available
report
Use our free recommendation engine to learn which Backup and Recovery solutions are best for your needs.
885,376 professionals have used our research since 2012.
 

Top Industries

By visitors reading reviews
Financial Services Firm
15%
Comms Service Provider
11%
Government
7%
Manufacturing Company
7%
Retailer
15%
Construction Company
13%
Manufacturing Company
8%
Computer Software Company
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business24
Midsize Enterprise33
Large Enterprise38
No data available
 

Questions from the Community

What's the difference between Dell EMC Avamar and Dell EMC NetWorker?
From the very beginning, Dell EMC NetWorker considers users and those who might potentially become users. In terms of both pricing and setup, this product offers an experience that is significantly...
What do you like most about Dell NetWorker?
The feature that offers the greatest benefits in ensuring data integrity is its backup capability.
What is your experience regarding pricing and costs for Dell NetWorker?
Regarding the pricing of Dell NetWorker, it depends on the deal or negotiation we have with the vendor, making it reasonable, although I cannot make a definitive decision without knowing the specif...
Ask a question
Earn 20 points
 

Also Known As

NetWorker
No data available
 

Overview

 

Sample Customers

Republic Bank, Westgate Resorts, Macquire Cloud Services, Shriners, Panatonni, Qatar Islamic Bank, Eurosport
University of La Verne
Find out what your peers are saying about Dell NetWorker vs. Iron Mountain Connect and other solutions. Updated: March 2026.
885,376 professionals have used our research since 2012.