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Dell Cloud Disaster Recovery vs VMware Live Recovery comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Dell Cloud Disaster Recovery
Ranking in Disaster Recovery (DR) Software
38th
Average Rating
0.0
Reviews Sentiment
7.2
Number of Reviews
1
Ranking in other categories
No ranking in other categories
VMware Live Recovery
Ranking in Disaster Recovery (DR) Software
3rd
Average Rating
8.0
Reviews Sentiment
6.6
Number of Reviews
82
Ranking in other categories
Disaster Recovery as a Service (1st)
 

Mindshare comparison

As of May 2026, in the Disaster Recovery (DR) Software category, the mindshare of Dell Cloud Disaster Recovery is 0.5%, up from 0.0% compared to the previous year. The mindshare of VMware Live Recovery is 7.0%, down from 8.5% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Disaster Recovery (DR) Software Mindshare Distribution
ProductMindshare (%)
VMware Live Recovery7.0%
Dell Cloud Disaster Recovery0.5%
Other92.5%
Disaster Recovery (DR) Software
 

Featured Reviews

Mohamed Abdel Salam - PeerSpot reviewer
Senior Sells at ITVIKINGS
Has improved compliance tracking and reduced recovery time for on-premise environments
The product includes a compliance management feature. Through the Dell account manager, customization is made, as the automated orchestration feature in the product helps to minimize human error during the recovery process. We send a Live Optics invitation to customers, and this file collects data from the customer, including input and output per second and the uses of capacity, disk, and core used in the environment. We collect this data by the Live Optics tools and send this report to the account manager, who can size the solution after that. The installation process for Dell Cloud Disaster Recovery is easy, and we already have the experience for installation and implementation. If we need any help, we have engineers in the distributor company in Egypt. We already have the Dell deployment option, which can be offered from day one from the Dell configurator, so implementation is not a problem.
SuhailAkhtar - PeerSpot reviewer
Integration Architect at App In Snap (Pvt) Ltd
Has enabled seamless VM management and automated failover while support response needs improvement
For support issues, they help with the issue, but it takes a very long time. The reason is that they engage a very initial resource and then escalate to another level, and during these level escalations, our time is wasted. They do not understand the severity of the issue. They go through step-by-step and then go to the upper level. This may be their SOP, but we require instant support and instant resolution of the problem, so here VMware Live Recovery is lacking. They follow their SOP, but they initially engage very low-level personnel who are not able to answer or resolve the issue, so they escalate or take a very long time to resolve the issue. The main issue is to improve the approach of resolving solutions. I may not be able to suggest new features because in these recent months, I have not been very close to it as we are exploring different solutions.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The technical support from Dell Technologies is the best option."
"VMware is one of the best products in the industry when it comes to virtualization."
"The stability is great, there are no bugs or glitches, it does not crash or freeze, and it is reliable."
"VMware SRM replicates the VM from one site to another, and it helps us orchestrate the powering of VMs and DR when the DC goes down."
"The product functionality is fairly high-quality."
"The thing I like the most about SMR is the reduced cost of management."
"It works great, and does what it’s supposed to."
"If you create a proper primary recovery plan, you have good protection."
"The stability of the solution is great, as we've tested the system and haven't discovered any bugs."
 

Cons

"A negative aspect of Dell Cloud Disaster Recovery is that it requires maintaining stock. In the Middle East, it takes much more time to get this product to the customer, between four and six months, which is a long time for the customer to wait."
"The two vCenters have to be synchronized, which sometimes gives us problems because Keberos does not tolerate more than five minutes in time difference."
"Customer Service: 3/10, VMware support was not really proficient in the product, as most of the time we would give them the solution."
"We would like the patching management function of this product to be improved."
"Cost is definitely an area where the product could be improved, I'd definitely say it should have cheaper pricing."
"It looks good, but synchronization is, sometimes, a problem."
"You need a lot of knowledge to work with the interface because it is not really easy to use, and it would be great if the dashboard were simplified."
"SRM has to be installed on two separate data centers, so both have to be coordinated very well, which becomes complicated when configuring the software for disaster recovery."
"You cannot use VMware SRM in conjunction with storage replication software."
 

Pricing and Cost Advice

Information not available
"The cost of SRM is a little bit high, especially for smaller companies."
"The licensing costs for the product are perpetual in nature. A person needs to buy the license only once there is a need to buy support on a yearly basis. The licensing cost for VMware SRM is expensive."
"There is an annual license to use this solution."
"We pay a yearly licensing fee for VMware SRM, which is not very expensive."
"SRM is reasonably priced for the functionality it provides."
"Mature products like VMware SRM often have higher costs."
"I rate the tool's pricing an eight to nine out of ten."
"After Broadcom acquired the solution, the licensing cost increased drastically"
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Comparison Review

it_user159711 - PeerSpot reviewer
Architect at a tech services company with 51-200 employees
Nov 9, 2014
VMware SRM vs. Veeam vs. Zerto
Disaster recovery planning is something that seems challenging for all businesses. Virtualization in addition to its operational flexibility, and cost reduction benefits, has helped companies improve their DR posture. Virtualization has made it easier to move machines from production to…
 

Top Industries

By visitors reading reviews
No data available
Financial Services Firm
13%
Computer Software Company
12%
Manufacturing Company
10%
Healthcare Company
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
By reviewers
Company SizeCount
Small Business36
Midsize Enterprise12
Large Enterprise41
 

Questions from the Community

What needs improvement with Dell Cloud Disaster Recovery?
A negative aspect of Dell Cloud Disaster Recovery is that it requires maintaining stock. In the Middle East, it takes much more time to get this product to the customer, between four and six months...
What is your primary use case for Dell Cloud Disaster Recovery?
The major use case for Dell Cloud Disaster Recovery is that if a request or customer needs to back up data and implement disaster recovery, which is mandatory in Egypt, all huge companies or small ...
What is your experience regarding pricing and costs for VMware Cloud Disaster Recovery?
We have been using VMware Live Recovery since 2015, and most of our effort relies on it. I personally feel that it is very easy to use, easy to manage, and provides many features compared to other ...
What needs improvement with VMware Cloud Disaster Recovery?
For support issues, they help with the issue, but it takes a very long time. The reason is that they engage a very initial resource and then escalate to another level, and during these level escala...
What is your primary use case for VMware Cloud Disaster Recovery?
We are the partner as well as the integrator, and we mostly work in the integration industry. Integration is our core business, but we also do partnership activities. Most of our projects are based...
 

Also Known As

Dell EMC Cloud DR
VMware Cloud Disaster Recovery, Datrium DRaaS , VMware SRM
 

Overview

 

Sample Customers

Information Not Available
Certainty Home Loans, VPay, ZEON
Find out what your peers are saying about Hewlett Packard Enterprise, Veeam Software, Broadcom and others in Disaster Recovery (DR) Software. Updated: April 2026.
893,244 professionals have used our research since 2012.