No more typing reviews! Try our Samantha, our new voice AI agent.

Dell Business Laptops vs Dell OptiPlex Desktop Computers [EOL] comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Mar 30, 2026

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Dell Business Laptops
Average Rating
8.8
Reviews Sentiment
5.1
Number of Reviews
117
Ranking in other categories
Business Laptops (1st)
Dell OptiPlex Desktop Compu...
Average Rating
9.0
Reviews Sentiment
9.7
Number of Reviews
1
Ranking in other categories
No ranking in other categories
 

Featured Reviews

RF
Senior System Engineer at Cox Automotive Inc.
Laptop fleet has boosted performance, protects firmware integrity, and supports fast recovery
To go from a nine to a ten, it would be great if some Dell products would have warranties because we view Dell as a business partner. We had an issue last year, and it was with NVIDIA directly inside the hardware. We identified the bug, opened a ticket with NVIDIA, and they resolved the bug. When we informed Dell about the bug so they could help their other customers, they basically brushed us off because we no longer had a warranty on that product. We felt frustrated because we were trying to provide them knowledge and insight into their own product that we solved for them. Other than that, it has been pretty good. What would be great with Dell Command Update is if they launched their drivers through Dell Command Update as fast as they did through the Dell support site. We typically see a delay of seven to fourteen days from when a driver is offered on their website as a critical fix to when it is available in the Dell Command application. If we could narrow down that time, that would be great because sometimes our vulnerability team will inform us that this driver has a CVE 9.9, and we are already mostly remediated. But sometimes, speed is of the essence. I would rate Dell Business Laptops overall as an eight. There is definitely room to do better. A lot of their Dell Plus line, especially their fifteen and sixteen-inch laptops, cannot be configured as tenkeyless. You only get one keyboard option and a lot of our users complain about the keyboard not being centered. I also see Dell's argument that so many of their other customers want the keypads. So I do think if we had some sort of flexibility with the chassis with Dell Pro Plus and their aluminum AMD systems to have either the tenkey keypad or not on their fifteen-inch model, that would be ten out of ten.
Gillian Switalski - PeerSpot reviewer
Chief Executive at Infrared Kinetics
Exceptional support and a fantastic product for our real-time vehicle tracking needs
The product is fantastic for our needs, and the Dell support has also been amazing. We have been very lucky with Dell recommending and supporting the right kit and allowing us, as clients, to access their top team. The CTO of EMEA Dell helped set up everything for us. We have gotten much quicker around the curve of what we needed to do. Ours is a business that is driven by intellectual property, so we have to get to the market quickly. Otherwise, no one is going to take our idea. With Dell supporting and recommending the right kit, it has been fantastic for us. It has made such a difference. Everything they have recommended has been absolutely superb.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Overall, I sum up my experience with Dell Business Laptops as great; from those zero clients to the laptops to this conference, you cannot beat it."
"The feature I appreciate the most about the new system is that there is a GPU for running AI models, and I thought I might play with it."
"Dell Business Laptops have positively impacted my organization as they give us a consistent laptop for people that work in the company."
"For my use case, the ROI when using Dell Enterprise Desktops and Laptops for my company is very high overall."
"The support from Dell is fantastic, and when we do experience an issue, it is very straightforward to access the portal or call to receive service."
"Technical support is pretty good, and one of the main reasons we use Dell and left HP."
"Latitude is my favorite one since always; it's the tank of Dell Enterprise Laptops and in terms of reliability, it's super cool."
"The most valuable feature of having Dell Enterprise Desktops and Laptops is the quality, as they don't break too much and they have excellent service."
"The product is fantastic for our needs, and the Dell support has also been amazing. We have been very lucky with Dell recommending and supporting the right kit and allowing us, as clients, to access their top team. The CTO of EMEA Dell helped set up everything for us."
"The product is fantastic for our needs, and the Dell support has also been amazing."
 

Cons

"Realizing any return on our investment into Dell Enterprise Laptops is tricky since we are in the public sector, so we do not have profit, and it only costs money."
"The only thing is everything you need to buy extra; you need to watch what is compatible, and it is hard to find on the website which pen works with which laptop because of the other glasses on the screen."
"I wish Dell would bring back the option to upgrade the memory; some of the new models don't allow you to upgrade the RAM because it's soldered on, so you get what you get."
"Battery life is an area that could always be improved, particularly for laptops."
"Dell Enterprise Desktops and Laptops could be better in terms of additional features."
"If I could improve Dell Business Laptops, I would like to see a return of the touched left-right mouse button, and I also wish for a thinner portable mouse."
"The only improvement I would suggest for Dell Enterprise Laptops is to make a model that competes with the LG Gram."
"I think Dell Enterprise Desktops and Laptops can be improved with fewer issues, better hardware, and good service."
"The only improvement would be a quicker heads-up regarding developments and future improvements from Dell. They are improving all the time. I would be super interested in a quicker heads-up regarding future developments."
 

Pricing and Cost Advice

"I bought a refurbished one from the Dell website in the States, and it was a good price at about $1,000."
"The pricing is very good. I firmly believe that you get what you pay for, and we have been very happy with it."
report
Use our free recommendation engine to learn which Business Laptops solutions are best for your needs.
908,745 professionals have used our research since 2012.
 

Top Industries

By visitors reading reviews
Outsourcing Company
17%
Construction Company
9%
Manufacturing Company
9%
Financial Services Firm
8%
No data available
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business35
Midsize Enterprise22
Large Enterprise64
No data available
 

Questions from the Community

What is your experience regarding pricing and costs for Dell Enterprise Desktops and Laptops?
Regarding the pricing for Dell Business Laptops, I appreciate that they offer a variable range starting from 500-600 dollars all the way to 5,000 dollars, which covers everyone. The typical busines...
What needs improvement with Dell Enterprise Desktops and Laptops?
Regarding potential improvements to Dell Business Laptops, I find them to be among the best laptops available. However, for development purposes, having 32 GB or 64 GB of RAM would be beneficial. H...
What advice do you have for others considering Dell Enterprise Desktops and Laptops?
Dell Business Laptops require typical maintenance on my end, such as having antivirus software or CCleaner so that junk files are removed on a regular basis. Dell also provides the option of updati...
What is your experience regarding pricing and costs for Dell OptiPlex Desktop Computers?
The pricing is very good. I firmly believe that you get what you pay for, and we have been very happy with it.
What needs improvement with Dell OptiPlex Desktop Computers?
The only improvement would be a quicker heads-up regarding developments and future improvements from Dell. They are improving all the time. I would be super interested in a quicker heads-up regardi...
What is your primary use case for Dell OptiPlex Desktop Computers?
We have built one of the largest laboratories in Europe within five months at Malibu Park. We do real-time vehicle tracking. We use Dell OptiPlex Desktop Computers for this purpose. We marry the re...
 

Overview

 

Sample Customers

Sony Innovation Studios
Information Not Available