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Pros & Cons summary

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Prominent pros & cons

PROS

Centralized manageability options of Dell Command Endpoint tools are highly appreciated.
The inclusion of a GPU for running AI models is a favored feature.
The lightweight design is particularly valued by sales staff for its portability.
Robustness and reduced frequency of breakdowns enhance reliability.
Repairability of the machines is viewed favorably by IT administrators.

CONS

Dell Business Laptops are considered overpriced given their poor build quality compared to more durable Lenovo models available for less.
As they age, the hard drives in Dell Business Laptops tend to run very fast, especially after Windows updates.
There are significant heating issues reported with Dell Business Laptops when used with docking stations.
Battery life on Dell Business Laptops is often cited as being suboptimal.
Talking about improvements, the Dell Business Laptops could have better pricing to be more competitive in the market.
 

Dell Business Laptops Pros review quotes

reviewer1353201 - PeerSpot reviewer
Senior Technical Architect at a financial services firm with 1,001-5,000 employees
Oct 7, 2020
The support is really prompt and they deliver their service on time. We have no issues with the product and the support received from Dell.
TT
Communication at Israel Postal Company Ltd.
Sep 15, 2025
For my use case, the ROI when using Dell Enterprise Desktops and Laptops for my company is very high overall.
HE
CIO at Ginegar Plastic Products
Sep 15, 2025
The features of Dell Enterprise Desktops and Laptops I appreciate most are the functionality, lightweight design, and visual appeal.
Learn what your peers think about Dell Business Laptops. Get advice and tips from experienced pros sharing their opinions. Updated: March 2026.
884,976 professionals have used our research since 2012.
Afik Gargir - PeerSpot reviewer
Analyst at a financial services firm with 501-1,000 employees
Sep 15, 2025
For me, the biggest return on investment when having Dell Enterprise Desktops and Laptops is that I don't worry about the computer's performance or lag.
Vladimir Gorskov - PeerSpot reviewer
Business Technical Leader at Hexagon AB
Sep 15, 2025
The performance is good, and they deliver strong capabilities at an affordable price.
reviewer2757372 - PeerSpot reviewer
IT Manager at a retailer with 10,001+ employees
Sep 15, 2025
Dell Enterprise Desktops and Laptops can provide the product more easily because they have it in their stock, and I usually find them of good quality.
reviewer2758506 - PeerSpot reviewer
Data Scientist at a tech services company with 11-50 employees
Sep 18, 2025
The feature I appreciate the most about the new system is that there is a GPU for running AI models.
Steve Costello - PeerSpot reviewer
IT Administrator at a healthcare company with 51-200 employees
Sep 23, 2025
From the IT admin side, my favorite feature of Dell Enterprise Desktops and Laptops is the repairability of the machines, which has always been easy for me and my team.
Mike Feider - PeerSpot reviewer
Founder at Thirty One Circles
Sep 23, 2025
The most beneficial features of Dell Enterprise Desktops and Laptops for us are speed and compatibility.
Daniel Donleavy - PeerSpot reviewer
Head of Sales at Dublin Tech Summit
Sep 23, 2025
I particularly appreciate the size of Dell Enterprise Desktops and Laptops, specifically the screen size.
 

Dell Business Laptops Cons review quotes

reviewer1353201 - PeerSpot reviewer
Senior Technical Architect at a financial services firm with 1,001-5,000 employees
Oct 7, 2020
Pricing should be more competitive as compared to other vendors available in the market.
TT
Communication at Israel Postal Company Ltd.
Sep 15, 2025
My only complaint for Dell Enterprise Desktops and Laptops is the battery life.
HE
CIO at Ginegar Plastic Products
Sep 15, 2025
Sometimes we see broken screens, so hardening the cover or screen frame could help improve the product.
Learn what your peers think about Dell Business Laptops. Get advice and tips from experienced pros sharing their opinions. Updated: March 2026.
884,976 professionals have used our research since 2012.
Afik Gargir - PeerSpot reviewer
Analyst at a financial services firm with 501-1,000 employees
Sep 15, 2025
Dell Enterprise Desktops and Laptops can be improved by possibly adding more features for AI for some casual things, not performance.
Vladimir Gorskov - PeerSpot reviewer
Business Technical Leader at Hexagon AB
Sep 15, 2025
They can be improved by having fewer problems and requiring less support, as it would save money for external support.
reviewer2757372 - PeerSpot reviewer
IT Manager at a retailer with 10,001+ employees
Sep 15, 2025
I think Dell Enterprise Desktops and Laptops can be improved with fewer issues, better hardware, and good service.
reviewer2758506 - PeerSpot reviewer
Data Scientist at a tech services company with 11-50 employees
Sep 18, 2025
Dell Enterprise Desktops and Laptops heats significantly.
Steve Costello - PeerSpot reviewer
IT Administrator at a healthcare company with 51-200 employees
Sep 23, 2025
There are a few areas for improvement in Dell Enterprise Desktops and Laptops that I would suggest; one is a longer lead on the docking stations, which is primarily causing a lot of people bother at the moment.
Mike Feider - PeerSpot reviewer
Founder at Thirty One Circles
Sep 23, 2025
Dell Enterprise Desktops and Laptops could be improved as the Windows drivers do not always work smoothly with Dell systems, requiring Dell driver updates to prevent slowdowns.
Daniel Donleavy - PeerSpot reviewer
Head of Sales at Dublin Tech Summit
Sep 23, 2025
The battery life on Dell Enterprise Desktops and Laptops is not optimal.