Datto Remote Monitoring and Management vs PRTG Network Monitor comparison

The compared datto and Paessler GmbH solutions aren't in the same category. datto is ranked #5 in RMM , with an average rating of 9.0, and holds a 11.9% mindshare in the category. Paessler GmbH is ranked #5 in NMS , with an average rating of 7.8, and holds a 4.2% mindshare. Additionally, 80% of datto users are willing to recommend the solution, compared to 92% of Paessler GmbH users who would recommend it.

Datto Remote Monitoring and...

Read 10 Datto Remote Monitoring and Management reviews

1,640 Views
1,312 Comparison Views

80% willing to recommend

PRTG Network Monitor

Read 104 PRTG Network Monitor reviews

8,116 Views
5,519 Comparison Views

92% willing to recommend

Datto Remote Monitoring and...

PRTG Network Monitor

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Executive Summary

We performed a comparison between Datto Remote Monitoring and Management and PRTG Network Monitor based on real PeerSpot user reviews.

Find out what your peers are saying about Kaseya, NinjaOne, N-able and others in Remote Monitoring and Management (RMM).

To learn more, read our detailed Remote Monitoring and Management (RMM) Report (Updated: August 2025).

Buyer's Guide

Remote Monitoring and Management (RMM)

August 2025

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

Datto Remote Monitoring and...

Average Rating

8.0

Reviews Sentiment

5.6

Number of Reviews

Ranking in other categories

Remote Monitoring and Management (RMM) (5th)

PRTG Network Monitor

Average Rating

8.0

Reviews Sentiment

7.1

Number of Reviews

104

Ranking in other categories

Network Monitoring Software (5th), IT Infrastructure Monitoring (6th), Cloud Monitoring Software (11th)

Mindshare comparison

While both are Systems Management solutions, they serve different purposes. Datto Remote Monitoring and Management is designed for Remote Monitoring and Management (RMM) and holds a mindshare of 11.9%, up 7.5% compared to last year.
PRTG Network Monitor, on the other hand, focuses on Network Monitoring Software, holds 4.2% mindshare, down 4.4% since last year.

Remote Monitoring and Management (RMM) Market Share Distribution
Product	Market Share (%)
Datto Remote Monitoring and Management	11.9%
Kaseya VSA	18.2%
NinjaOne	13.7%
Other	56.2%

Remote Monitoring and Management (RMM)

Network Monitoring Software Market Share Distribution
Product	Market Share (%)
PRTG Network Monitor	4.2%
Zabbix	11.7%
LibreNMS	4.6%
Other	79.5%

Network Monitoring Software

Featured Reviews

Dario Caraponale

Founder at Strong security brasil

It's very easy to implement and create policies

Implementation for our first customer took about a week. The console is cloud-based, while we install agents on customer desktops and laptops, both on-premises and remote. Maintenance seems quite easy so far. I can set up alerts for anything happening in the tool, so my technical staff don't need to monitor the console constantly.

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Noman-Saleem

Network Support Officer at Habib Metropolitan Bank Ltd

Detects suden changes but significant pricing concerns affect the effectiveness of network traffic troubleshooting

We use PRTG Network Monitor for monitoring traffic on interfaces and the behavior of network traffic. If there are sudden changes in traffic or any configuration issues, we can sort them out using PRTG. It's very helpful for troubleshooting and monitoring traffic utilization on our interfaces…

Read full review

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"The tool's main valuable features are its ease of use and intuitive console. It's very easy to implement and create policies. I don't need highly technical staff to manage the tool, which is a big advantage."

"Even when the connection to the server is lost, the monitoring continues without interruption."

"AEM support is great for Macs."

"It has a single pane of glass, and it integrates well with other software."

"We support nine different nonprofits, and the billing took the manager three or four days working on spreadsheets. When I finished automating everything with Datto, we cut everything down to a couple of hours. That's a substantial cost savings on the billing side."

"The remote tool is nice. If a user needs assistance, I don't have to tell the user to do anything. I just ask the user if I can remote in, and 30 seconds later, I have remoted in. It has been really handy."

"I also like how Datto integrates seamlessly with the Autotask ticketing system."

"The project management and task management features work well. It's a decent product in that regard."

More Datto Remote Monitoring and Management pros

"The most valuable features of PRTG Network Monitor are bandwidth utilization, user-friendliness, all past report simple retrievals, and timeout features. Additionally, if the solution does go down it is simple to bring it back."

"We have asked questions of their technical support and they have a very good response time."

"It is able to satisfy all our requirements in terms of email notifications and specific errors on the devices."

"The initial setup is very simple."

"It is a very stable solution. There are no bugs, glitches and we have not experienced any crashing."

"One of its valuable features is the fact that it handles multiple operating systems... And I like the fact that it tells me when things are about to fall over, which means I can preempt it and not have to wake up at three in the morning to fix it."

"My opinion is that this solution is not very expensive."

"The product is easy to use and the web interface is fantastic."

More PRTG Network Monitor pros

Cons

"The main challenge was implementing patch management for software that was not in the tool's standard library or catalog."

"They have a tab to provide information about the type of hardware the computers have. One thing they don't specify is what model of hard drive the computers have. Identification of storage models would be nice."

"We would like to see a little more functionality when monitoring network devices, such as switches and routers."

"The only area where I see room for improvement is the ability to delay the application of patches for a set number of days."

"Be prepared to spend a lot of time on conversions if you have a lot of clients."

"My most significant criticism is Datto is a complex product that takes a while to understand, but that could be said of almost any solution at the same level. It depends on where you're starting from. You have to rework all your workflows, and it's some heavy lifting if you want to get it right."

"The actual setup and the automation of their product are horrific. When you buy it, there is nothing out of the box. You have to custom design it for everything you want it to do. You pay for implementation, but they don't really do a whole lot to help you get it going. I know it does a lot more than what ours is set up to do, which is frustrating. When I've demoed other systems, their setup is so much better. When you pay for their setup, there is so much more, whereas I just feel like we didn't get a very good setup."

"I would like the ability to remotely manage configuration and settings on individual units. Some organizations have a certain device configuration that needs to be consistent across all computers. For example, if we have computers that cannot go to sleep or hibernate because they're being accessed remotely, we need to be able to quickly configure those computers to not hibernate. With Datto, there is no easy and/or direct way to accomplish this. I can't create a group called No Hibernate and drag all those computers to that group so that they do not go into hibernation. There is no easy way to put in a policy or a procedure like that. It's still back to going to each computer and doing it by hand, which is what I'm trying to get away from. I want to automate and simplify as much as possible. I write code and scripts to do most of my work anyways. The intention is to get away from me having to be so hands-on."

More Datto Remote Monitoring and Management cons

"I have an issue with DFS, distributed file services... there isn't one by default. Taking into account the difference between DFS and DFSR as well would be great."

"PRTG Network Monitor could improve by having a feature to allow uploading of preset standard network switch configurations and the ability to monitor the SLA configuration, such as uptime for the switches or internet connectivity. This would be very useful."

"I would like to have a VM version that can be installed on a cloud such as Azure. We're using Azure, and we're eliminating on-premise servers. It would be helpful to have a PRTG version that can be installed on the Azure cloud."

"I would like to see a more robust platform and a new dashboard. In addition, the code is good, but it needs improvement."

"Sometimes, our PRTG Network Monitor system crashes and a lot of sensors go down."

"The technical support from PRTG needs significant improvement."

"Once you start going above 5000 sensors, things do start to get a bit shaky. There are some best practice out there that you will need to adopt and be aware of."

"Needs ability to monitor standard notification time (notify after X time)."

More PRTG Network Monitor cons

Pricing and Cost Advice

"AEM is a lot more scalable as you just pay per agent instead of having to purchase expensive licenses."

"We had to pay out some overtime for a few problematic sites. Sites on domain networks are incredibly easy to install. We learned a few tricks that streamlined the process, but in the beginning, it was a bit tedious."

"Regarding pricing, Kaseya sells it as part of a bundle called Kaseya 360. This package includes several tools, such as EDR, ransomware protection, and more. Considering the bundle, the price is reasonable. However, where I am in Brazil, the high dollar rate and taxes make it not cheap for mid-sized companies. Still, it's competitively priced compared to similar tools."

"It fluctuates on the number of computers you have. Depending on the number of computers you have, it can fluctuate anywhere between $5 to $10 per computer per month, which is not too bad. I am not aware of any additional costs beyond the standard licensing fee. It was one flat rate per device."

"The license typically depends on the number of endpoints. On the RMM side, I think we're paying around $2,250 per endpoint. Then there is also a license per user and tech, so that comes out to about a hundred bucks per tech, give or take."

"It goes by how many endpoints you have. It is about $3,000 a month for us. If we can't figure it out ourselves and need additional help to set it up, we would have to pay for that."

"It's a cost-efficient tool."

"All monitoring system is close to the same pricing scheme."

"When you buy PRTG, everything comes in one bundle. Licensing is very easy."

"One thing I like is that when you buy sensors, it's a perpetual license, so once you buy 2,000 sensors, you've got 2,000 sensors; it's not a recurring cost."

"I would like better pricing models for smaller businesses. The free version is fantastic, but it's too restrictive. If they could just get up to 200 sensors for a reasonable fee for on-premise, I would give PRTG my credit card right now."

"Right now, the smallest sensor pack that they have is just a bit out of range for me, as a business. This kills me, as I need the product. Therefore, there is always a balance between needing to buy it or continuing their free version."

"Because we are only on the free version, we have a limited number of sensors. Therefore, we are not monitoring as much as we want to be to obtain historical information."

"Our licensing costs are 10,000 euros over three years."

More PRTG Network Monitor pricing and cost advice

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Comparison Review

it_user174738

IT Developer at a tech services company with 51-200 employees

May 31, 2015

Nagios vs. Zabbix vs. PRTG vs. Spiceworks vs. Solarwinds Network Performance Monitor

I have researched a quite a few network monitoring tools which can be used for various monitoring purposes of not only the servers, but the intermediate routers as well. There are majorly three types of these softwares. Ones which are completely open-source, you can do almost anything you want…

Read full review

Top Industries

By visitors reading reviews

Performing Arts

14%

Wholesaler/Distributor

Healthcare Company

Computer Software Company

12%

Government

Financial Services Firm

Comms Service Provider

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

By reviewers
Company Size	Count
Small Business	5
Midsize Enterprise	1
Large Enterprise	2

By reviewers
Company Size	Count
Small Business	54
Midsize Enterprise	18
Large Enterprise	38

Questions from the Community

What needs improvement with Datto Remote Monitoring and Management?

We would like the ability to be able to mass push scripts and programs to several computers when we need to install things, versus doing it one by one, as an improvement for Datto Remote Monitoring...

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What advice do you have for others considering Datto Remote Monitoring and Management?

I gave Datto Remote Monitoring and Management a rating of 10 out of 10 because it is smooth, easy to connect, and use. My advice to others looking into using Datto Remote Monitoring and Management ...

See all answers

What is your experience regarding pricing and costs for Datto Remote Monitoring and Management?

My experience with pricing, setup cost, and licensing for Datto Remote Monitoring and Management is that it is smooth and simple.

See all answers

What is the best network monitoring software for large enterprises?

PRTG network monitor is one of the best tool i have ever used for the monitoring. It have auto discovery option. it avoid the configuring the device in PRTG. It automatically discover the device an...

See all answers

What do you like most about PRTG Network Monitor?

The tool is integrated with our email for the alerts.

See all answers

What is your experience regarding pricing and costs for PRTG Network Monitor?

The pricing is in the middle. It's not too high, nor too low, but it's reasonable.

See all answers

Comparisons

NinjaOne vs Datto Remote Monitoring and Management

Compared 16% of the time

ConnectWise RMM vs Datto Remote Monitoring and Management

Compared 15% of the time

N-able N-sight Remote Monitoring & Management vs Datto Remote Monitoring and Management

Compared 12% of the time

ConnectWise Automate vs Datto Remote Monitoring and Management

Compared 12% of the time

N-able N-central vs Datto Remote Monitoring and Management

Compared 10% of the time

More Datto Remote Monitoring and Management Competitors

Zabbix vs PRTG Network Monitor

Compared 8% of the time

PRTG Enterprise Monitor vs PRTG Network Monitor

Compared 7% of the time

SolarWinds NPM vs PRTG Network Monitor

Compared 6% of the time

Centreon vs PRTG Network Monitor

Compared 5% of the time

LibreNMS vs PRTG Network Monitor

Compared 4% of the time

More PRTG Network Monitor Competitors

Product Reports

Buyer's Guide

Datto Remote Monitoring and Management

September 2025

Datto Remote Monitoring and Management report

Download Datto Remote Monitoring and Management product report

Buyer's Guide

PRTG Network Monitor

August 2025

Download PRTG Network Monitor product report

Also Known As

Autotask EM, Autotask Endpoint Management, Datto RMM

No data available

Overview

Autotask Endpoint Management is everything you need from an RMM solution, and it is all managed On Autotask’s customizable dashboards.

datto

PRTG Network Monitor runs on a Windows machine within your network, collecting various statistics from the machines, software, and devices which you designate. PRTG comes with an easy-to-use web interface with point-and-click configuration. You can easily share data from it with non-technical colleagues and customers, including via live graphs and custom reports. This will let you plan for network expansion, see what applications are using most of your connection, and make sure that no one is hogging the entire network just to torrent videos.

To monitor a large IT environment, it's important to be able to scale PRTG up. Paessler PRTG Enterprise Monitor includes all the proven capabilities of PRTG Network Monitor, which are enhanced by exclusive ITOps Board for a service-oriented, central overview of multiple PRTG servers.

Paessler GmbH

Sample Customers

Wessex Networks, Base2, Valiant Technology, Technology Services Group, TechGuru

Jameson Bank, Sidnix, RungeICT, MedicalAnimal, Truck-lite, GamingGrids, The Covell Group, Forsythn County Schools, NetMass, Musgrove Park Hospital, Lanes Health, Columbia Southern University, Vodafone, Intrust Bank

Buyer's Guide

Remote Monitoring and Management (RMM)

August 2025

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