We performed a comparison between Datto Cloud Continuity and VMware SRM based on real PeerSpot user reviews.
Find out in this report how the two Disaster Recovery (DR) Software solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."The product's initial setup phase is easy."
"The platform provides a faster backup process."
"The recovery time objective and recovery point objective were most valuable. It was easy to use, and it was easy to recover a file. I was the head of sales and a product evaluator for an MSSP, so I never had to deal with recovery from ransomware. However, I was confident that if ransomware had occurred, I would only lose a maximum of 59 minutes of data. The files were encrypted."
"Datto has strong competition, but they succeeded in linking their service to the device. It's easy for managed service providers to sell and upsell products using their portal and the remote monitoring and maintenance."
"The solution has the capability to scale well."
"The solution's reliability is one of its most valuable features...It is a very stable solution."
"It's easy to use and the interface is quite simple."
"The solution runs well in the background, just in case we need it."
"It's very reliable. The solution is stable."
"The solution is consistent."
"VMware SRM replicates the VM from one site to another, and it helps us orchestrate the powering of VMs and DR when the DC goes down."
"Virtual Machine Recovery during DR situation, with automation and easy to use menus and options."
"It has a good and effective user interface."
"VMware's tech support gets a nine-out-of-ten. They are responsive and get you a useful reply."
"They are now providing the device instead of selling it, while wanting their users to sign a three-year contract, and this is something which my clients don't like...I dislike the fact that signing a three-year contract is required."
"Datto's only shortcoming is RMM. They have a portal-based connection service like ConnectWise, but it does backups and keeps things running. Datto purchased Backupify and Kaseya bought Datto. If they upped the ante in their RMM, I could see them dominating the MSP space. At the end of the day, MSPs are responsible for networks, software, devices, and backup. Datto covers all these functions so they could offer a turnkey MSP solution."
"The product's scalability features could be even better."
"I don't have any feedback to provide in terms of features that may be lacking."
"At the time I was using it, I would've focused more on signatures of malicious software in the cloud. I love Datto, and I know they're on the right path, but I probably would've focused more on the operating system update management. When you go from the desk to the cloud or from the server room to the cloud, everything changes. Everything is different. You're not in control of your servers anymore. It is from the Active Directory management perspective and not from the perspective of zero-day attacks or other similar things. At the time, more focus on zero-day attacks and business email compromise (BEC) would've been a better protection factor than just educating about how many of these attacks have occurred."
"The fact that Datto Cloud Continuity is not cheap is one of the aspects that I don't like about the product, making it an area where improvements are required."
"SRM has to be installed on two separate data centers, so both have to be coordinated very well, which becomes complicated when configuring the software for disaster recovery."
"The two vCenters have to be synchronized, which sometimes gives us problems because Keberos does not tolerate more than five minutes in time difference."
"In general, the drawbacks of VMware SRM, where improvements can be made, stem from the fact that it is an expensive and complex product."
"The back sites sometimes are very, very complicated."
"The product's stability could be better."
"The user experience could be more friendly."
"The biggest issue for us is that this product does not have any demo for customers."
"This product is not appropriate for those moving to a broader cloud footprint."
Datto Cloud Continuity is ranked 11th in Disaster Recovery (DR) Software with 5 reviews while VMware SRM is ranked 6th in Disaster Recovery (DR) Software with 27 reviews. Datto Cloud Continuity is rated 8.0, while VMware SRM is rated 8.0. The top reviewer of Datto Cloud Continuity writes "Very responsive support, extremely easy escalation process, and easy to use and recover a file". On the other hand, the top reviewer of VMware SRM writes "Robust reliability tool ensuring high availability and disaster recovery for virtualized environments". Datto Cloud Continuity is most compared with Acronis Cyber Protect, Veeam Backup & Replication, Veeam Backup for Microsoft 365, N-able Cove Data Protection and Rubrik, whereas VMware SRM is most compared with Veeam Backup & Replication, Zerto, Dell RecoverPoint for Virtual Machines, Azure Site Recovery and VMware Cloud Disaster Recovery. See our Datto Cloud Continuity vs. VMware SRM report.
See our list of best Disaster Recovery (DR) Software vendors.
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