Datadog vs SolarWinds Server and Application Monitor comparison

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Comparison Buyer's Guide
Executive Summary

We performed a comparison between Datadog and SolarWinds Server and Application Monitor based on real PeerSpot user reviews.

Find out in this report how the two Application Performance Management (APM) solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI.
To learn more, read our detailed Datadog vs. SolarWinds Server and Application Monitor Report (Updated: November 2022).
657,849 professionals have used our research since 2012.
Featured Review
Quotes From Members
We asked business professionals to review the solutions they use.
Here are some excerpts of what they said:
Pros
"The most valuable feature is the ability to receive in-depth information about applications. It can detect a lot of important information.""It does everything we wanted it to do.""The VPN is one of the solution's most valuable features for us.""The stability of New Relic APM is very good.""There are many valuable features in New Relic APM. We developed some software applications and we are able to monitor the errors very easily. Their log security retention is very good.""The breakdown of the response time of different components and getting in-depth details of the slow component are the most valuable features. It is easy to use, and it gets the job done.""Working with the solution is very easy. It's user-friendly.""To me, the most valuable feature of New Relic APM is the traceability, mainly based on the time travel method, so you get the overall response time, which is pretty helpful for developers and ADR techs looking into issues on a deeper level. New Relic APM is a very good, tailor-made solution."

More New Relic APM Pros →

"The flexibility to create notebooks and dashboards and fully customize them gives us a lot of power to track the exact services and endpoints we are working on.""Datadog helps us detect issues early on and helps in troubleshooting.""The most valuable aspect of the solution is the APM.""The solution has helped our organization with custom events to track specific cases.""The most valuable aspect is for us to have everything in one place.""The most valuable aspects of the product include the APM and profiler.""The most valuable feature I have found is the elastic container service.""The most valuable features of Datadog are the flexibility and additional features when compared to other solutions, such as AppDynamics and Dynatrace. Some of the features include AI and ML capabilities and cloud and analysis monitoring"

More Datadog Pros →

"The component and cable monitoring are good. SolarWinds is more intuitive and user-friendly than AppDynamics. The AppDynamics console is more complex because it's a more feature-rich solution, so it's not easy for somebody to pick it up.""The initial setup was relatively easy, and we didn't have to install anything. All we had to do was put on the devices we wanted to monitor.""Monitoring of processes and services is the most valuable feature. It is not necessarily just the server alone in terms of the CPU or the memory. We can go in-depth into services and processes.""The most valuable feature of SolarWinds Server and Application Monitor is its powerful monitoring capabilities.""The most valuable feature of SolarWinds Server and Application Monitor is the network devices' performance monitor is the best.""SolarWinds SAM has provided us with dynamic thresholds based on historical trends and requirements. The threshold gets configured automatically, so it's no longer necessary to configure it manually every time."

More SolarWinds Server and Application Monitor Pros →

Cons
"The older view is much better than the new view that they have. We'd like to go back to that previous version. The user interface just isn't as nice as it used to be.""The solution is quite expensive.""There has been some problem with the agent, and it is just not working well. It is not able to record information with the application server. They have been able to fix the issue, but it took quite a long time. This is the main issue in the APM products and also in New Relic. The mobile application monitoring has been pretty difficult to set up and also quite expensive. It should be a little bit easier and cheaper. Because it is pretty difficult and expensive, many customers don't take it.""New Relic APM could improve error debugging and the correlation with the logs. We are receiving some alerts or alarms but we need to correlate with the error log, but it is difficult if it is more than seven months retention period, it is hard to trace. We need this especially for getting historical information.""I would like the ability to set up certain dummy accounts and do the actual things that the customer is doing, without impacting the production environment.""I haven't come across any features that are lacking.""The solution could improve by having more network monitoring features, such as for all the infrastructure.""We would like a dashboard feature to be created for this product. This would allow us to monitor both the front and back-end of our UIs performance, and then report on it."

More New Relic APM Cons →

"We would really like to see more from the Service Catalog.""It seems that admin cost control granularity is an afterthought.""It is very difficult to make the solutions fit perfectly for large organizations, especially in terms of high cardinality objects and multi-tenancy, where the data needs to be rolled up to a summarized level while maintaining its individual data granularity and identifiers.""If there were a more cost-effective manner of deploying the tool, we'd be more likely to adopt it more widely.""Some of the interface is still confusing to use.""We'd like Datadog to make the log storage cheaper.""Once agents are connected to the Datadog portal, we should be able to upgrade them quickly.""The parallel editing of the dashboards should not cause users to lose the work of another person."

More Datadog Cons →

"The stability, flexibility, and ease of use could be improved.""SolarWinds Server and Application Monitor could improve the server monitoring and the web application monitoring features are not good. Microsoft SCOM has better server monitoring.""SAM's software-defined network monitoring capability is also low and could be improved.""It should also be easier to upgrade SolarWinds. AppDynamics is harder to deploy but easier to upgrade. So AppDynamics takes a lot of time and effort to install, but you can upgrade it in minutes. SolarWinds is the opposite. It's easy to deploy, but upgrades take forever. To date, nobody can complete it on time, so the production environment is sitting idle.""Reporting is the only thing with which we currently have challenges. They have this in two ways. There is the report writer, which is the backend, and we also have web reports, which are on the console. So, they have removed the report writer for the backend reports, and we are making use of the web console, but most of the users are not finding it very interesting to use the frontend reports. I would like them to bring back the report writer. That's the key area within it to improve on the reporting. If they can bring back the report writer, then most users will actually be comfortable. I have some customers who are trying to export their report to an Excel format, but it is not possible because they said any report that has been done from the web console cannot be exported to Excel, but most of the customers need to export their reports to Excel. That's one area they need to work on.""SolarWinds Server and Application Monitor could improve by having a cloud version. They have an observability platform but it still needs to be maintained by us."

More SolarWinds Server and Application Monitor Cons →

Pricing and Cost Advice
  • "The price was one of the reasons we chose this solution."
  • "The price of the solution could be less expensive. You have to pay a lot for each user. There is an additional cost for extra features."
  • "This is an expensive tool."
  • "The price of New Relic APM could be less expensive. We are using the New Relic APM pro account and it is more costly. When compared to competitors the solution's pricing should be much more realistic."
  • "If I remember it correctly, the pricing was based on the core, and the monthly subscription used to cost us $1,500 or $2,000. We had pre-prod and production services. Costing was different for pre-prod and production. For pre-prod, it was 40% less than the production service cost. It was a combined package."
  • "The pricing is fine."
  • "I think the pricing is reasonable."
  • More New Relic APM Pricing and Cost Advice →

  • "Pricing is somewhat affordable compared to other solutions but in order to really lower the costs of other products you need to plan very carefully your resources usage, otherwise, it can get expensive real quick."
  • "It is easy to run up a large bill, so become familiar with the cost of each piece of your bill and use the metrics they supply to estimate and monitor your bill."
  • "Pricing seemed easy until the bill came in and some things were not accounted for."
  • "The cost is high and this can be justified if the scale of the environment is big."
  • "My advice is to really keep an eye on your overage costs, as they can spiral really fast."
  • "If you do your homework, you'll find that if you're really concerned with cost, it's good."
  • "It has a module-based pricing model."
  • "I am not satisfied with its licensing. Its payment is based on the exported data, and there was an explosion of the data for three or four weeks. My customer was not alerted, and there was no way for them to see that there has been an explosion of data. They got a big invoice for one or two months. The pricing model of Datadog is based on the data. The customer was quite surprised about not being alerted about this explosion of data. They should provide some kind of alert when there is an increase in usage."
  • More Datadog Pricing and Cost Advice →

  • "Its licensing is on a yearly basis. It is just the standard price, but it can vary depending on the current rate of the dollar."
  • "I think SolarWinds' pricing is very decent compared to other competitors in the market."
  • "We are on an annual license to use the solution. The price of the solution is expensive. The price is based on a bunch of factors, such as the number of engines and elements."
  • More SolarWinds Server and Application Monitor Pricing and Cost Advice →

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    Questions from the Community
    Top Answer:There are many factors and we know little about your requirements (size of org, technology stack, management systems… more »
    Top Answer:One valuable feature is that the synthetic alert stays open until the issue is resolved. You can actually monitor… more »
    Top Answer:I would like the ability to set up certain dummy accounts and do the actual things that the customer is doing, without… more »
    Top Answer:With Datadog, we have near-live visibility across our entire platform. We have seen APM metrics impacted several times… more »
    Top Answer:Our organization ran comparison tests to determine whether the Datadog or Dynatrace network monitoring software was the… more »
    Top Answer:Datadog has made it much easier to have a central place for people to look for logs and made it much easier to notify… more »
    Top Answer:The most valuable feature of SolarWinds Server and Application Monitor is its powerful monitoring capabilities.
    Top Answer:We are on an annual license to use the solution. The price of the solution is expensive. The price is based on a bunch… more »
    Top Answer:SolarWinds Server and Application Monitor could improve by having a cloud version. They have an observability platform… more »
    Comparisons
    Also Known As
    New Relic Mobile
    SolarWinds SAM
    Learn More
    Overview

    New Relic invented cloud APM for application engineers. Today it is a leader in observability and source of truth for all engineers to make decisions with data across their entire software stack and the software life cycle.

    There are an estimated 25 million engineers in the world across more than 25 distinct functions. As every company becomes a software company, engineers are using New Relic to gather real-time insights and trending data about the performance of their software so they can be more resilient and deliver exceptional customer experiences. Only New Relic provides an all-in-one platform that is built and sold as a unified experience. With New Relic, customers get access to a secure telemetry cloud for all metrics, events, logs, and traces; powerful full-stack analysis tools; and predictable user-based pricing. New Relic has also curated one of the industry’s largest ecosystems of open source integrations, making it easy for every engineer to get started with observability and use New Relic alongside their other favorite applications.

    Reviews from Real Users

    “To me, the most valuable feature of New Relic APM is the traceability, mainly based on the time travel method, so you get the overall response time, which is pretty helpful for developers and ADR techs looking into issues on a deeper level. “ - Sreenivasula M., Sr. Engineer of Quality Assurance at a tech consulting company.

    The alert mechanism is quite accurate when something goes wrong in your system. For example, if you have hundreds of APIs on your server, and any of the APIs is not performing well, you get an alert. When there is a drop or change in the threshold value, the beauty of New Relic is that within a fraction of seconds, all the stakeholders who are configured in the New Relic system will get an alert. That's one good thing.” - A PeerSpot user who is a Middleware Specialist at a tech services company.

    Datadog is a cloud monitoring solution that is designed to assist administrators, IT teams, and other members of an organization who are charged with keeping a close eye on their networks. Administrators can use Datadog to set real-time alerts and schedule automated report generation. They can deal with issues as they arise and keep up to date with the overall health of their network while still being able to focus on other tasks. Users can also track the historical performance of their networks and ensure that they operate at the highest possible level.

    Datadog Benefits

    Some of the ways that organizations can benefit by deploying Datadog include:

    • Gain an integrated view of the services and programs that IT teams are employing across their networks. Users can view and monitor all of the disparate programs that they have running across their networks with this one solution. They can track these programs across the entirety of the data’s life cycle.
    • Analyze and utilize massive amounts of data in real time. Datadog’s dashboards gather data in real time. Administrators can utilize their network’s data the minute that it becomes relevant to them. Decisions can be made based on the most current information available.
    • Keep your cloud network secured against digital threats. Datadog enables users to create alerts that will notify the minute that threats arise. IT teams and administrators can rapidly address any issue that comes up and prevent any existing problem from growing worse.
    • Easily get it up and running. Users can set up Datadog, configure it, and employ API integrations to connect it to external solutions with ease.

    Datadog Features

    • Customizable and prefabricated monitoring dashboards. Administrators are supplied with two different types of dashboards that they can choose from when they are setting up Datadog. They can customize the dashboards to fit any specialized monitoring need. Additionally, users can choose to use prefabricated dashboards that come with the solution.
    • Disaster recovery feature. Datadog has a built-in feature that enables organizations to continue functioning if some disaster strikes their network. If the network suffers damage, Datadog can restore lost data and infrastructure. Should a digital threat do damage to the network, Datadog ensures that the damage is not irreparable.
    • Vulnerability scanning tool. Users can keep ahead of threats to their networks by employing Datadog’s vulnerability scanning feature. This tool scans the entirety of a user’s network and warns them if a vulnerability is detected. Users can then move to patch these holes in their security before the threat to their network can escalate.

    Reviews from Real Users

    Datadog is a solution that stands out when compared to many of its competitors. It can offer organizations many advantages. Two major advantages are the dashboards that users can create and the monitoring capability that it gives system administrators.

    A senior manager in charge of site reliability engineering at Extra Space Storage writes, “The dashboards we created are core indicators of the health of our system, and it is one of the most reliable sources we have turned to, especially as we have seen APM metrics impacted several times lately. We can usually rely on logs to tell us what the apps are doing.”

    Housecall Pro’s senior director of DevOps writes, “We value the monitoring capability since it allows us to be pushed alerts, rather than having to observe graphs continually.

    SolarWinds Server & Application Monitor (SAM) delivers powerful application and server monitoring capabilities for IT pros, enabling them to diagnose and troubleshoot performance issues faster. Do not let slow applications and downtime impact your end-users and business services. Pinpoint the root cause of application issues across various layers of the IT stack. SolarWinds SAM is affordable and easy to deploy, use, and customize. You can automatically discover your system's environment and start monitoring in about an hour. No professional services or consultation needed.

    Offer
    Learn more about New Relic APM
    Learn more about Datadog
    Learn more about SolarWinds Server and Application Monitor
    Sample Customers
    Dow Jones, Microsoft, Nike, Groupon, NBC, Sony, Fox, Adobe, Best Buy, Walmart, and WebMD, Cirque du Soleil, FlightNetwork.com, France Télévisions SA, Hachette Book Group, Hy-Vee, Inc., Isolation Network, Inc., Lighthouse eDiscovery, Major League Soccer, NYC-DOT, New Zealand Media and Entertainment, Office Depot International in Europe, Royal Opera House, Adobe Systems Incorporated, American Eagle Outfitters, Inc., Citrix, Despegar.com, Eastern Bank Corporation, Fox Sports, Globosat, Hogg Robinson plc, iHeartMedia, Jive, Kent State University, Multiplus, NBCUniversal, Ocado, REI, Sensis, VenueNext, Yellow Pages Limited and Zenefits
    Adobe, Samsung, facebook, HP Cloud Services, Electronic Arts, salesforce, Stanford University, CiTRIX, Chef, zendesk, Hearst Magazines, Spotify, mercardo libre, Slashdot, Ziff Davis, PBS, MLS, The Motley Fool, Politico, Barneby's
    Andr. L. Riis AS, NetSuite
    Top Industries
    REVIEWERS
    Financial Services Firm19%
    Computer Software Company16%
    Media Company11%
    Retailer7%
    VISITORS READING REVIEWS
    Financial Services Firm18%
    Computer Software Company17%
    Comms Service Provider7%
    Government6%
    REVIEWERS
    Financial Services Firm22%
    Computer Software Company14%
    Comms Service Provider12%
    Pharma/Biotech Company5%
    VISITORS READING REVIEWS
    Computer Software Company21%
    Financial Services Firm13%
    Comms Service Provider10%
    Insurance Company6%
    REVIEWERS
    Financial Services Firm27%
    Construction Company18%
    Recruiting/Hr Firm9%
    Energy/Utilities Company9%
    VISITORS READING REVIEWS
    Computer Software Company21%
    Government14%
    Comms Service Provider10%
    Financial Services Firm8%
    Company Size
    REVIEWERS
    Small Business38%
    Midsize Enterprise29%
    Large Enterprise34%
    VISITORS READING REVIEWS
    Small Business18%
    Midsize Enterprise12%
    Large Enterprise70%
    REVIEWERS
    Small Business37%
    Midsize Enterprise20%
    Large Enterprise42%
    VISITORS READING REVIEWS
    Small Business21%
    Midsize Enterprise14%
    Large Enterprise65%
    REVIEWERS
    Small Business35%
    Midsize Enterprise16%
    Large Enterprise48%
    VISITORS READING REVIEWS
    Small Business18%
    Midsize Enterprise16%
    Large Enterprise66%
    Buyer's Guide
    Datadog vs. SolarWinds Server and Application Monitor
    November 2022
    Find out what your peers are saying about Datadog vs. SolarWinds Server and Application Monitor and other solutions. Updated: November 2022.
    657,849 professionals have used our research since 2012.

    Datadog is ranked 1st in Application Performance Management (APM) with 116 reviews while SolarWinds Server and Application Monitor is ranked 16th in Application Performance Management (APM) with 6 reviews. Datadog is rated 8.6, while SolarWinds Server and Application Monitor is rated 7.6. The top reviewer of Datadog writes "Provides insightful analytics and good visibility that assist with making architectural decisions". On the other hand, the top reviewer of SolarWinds Server and Application Monitor writes "The component and cable monitoring features are good, but the interface is slow ". Datadog is most compared with Dynatrace, Azure Monitor, Amazon CloudWatch, Splunk and Elastic Security, whereas SolarWinds Server and Application Monitor is most compared with Azure Monitor, Dynatrace, AppDynamics, Microsoft Endpoint Configuration Manager and ServiceNow Discovery. See our Datadog vs. SolarWinds Server and Application Monitor report.

    See our list of best Application Performance Management (APM) vendors.

    We monitor all Application Performance Management (APM) reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.