We performed a comparison between Datadog and SolarWinds Server and Application Monitor based on our users’ reviews in four categories. After reading all of the collected data, you can find our conclusion below.
Features: Datadog offers impressive features like interactive displays and data analysis, error detection and centralization of logs, ease of use for developers, and adaptability with AI and ML. SolarWinds Server and Application Monitor is praised for its straightforward installation process, user-friendly interface, robust monitoring abilities, and AppStack functionality for identifying and resolving problems. Datadog could enhance its usability, integration, user interface intuitiveness, learning curve, monitoring of external websites, SSL security, setup complexity, security features, and customization flexibility. SolarWinds Server and Application Monitor could benefit from improvements in stability, flexibility, ease of use, performance, integration, pricing, reporting feature, and code-level monitoring.
Service and Support: Customers have generally praised the availability and promptness of Datadog's customer service and support. However, there have been occasional instances of slow or unresponsive support, especially in the Asia-Pacific region. SolarWinds Server and Application Monitor support services have received mixed feedback. Some customers have recommended enhancements in turnaround time and escalation procedures.
Ease of Deployment: Datadog's initial setup is considered user-friendly and simple, with support readily available. SolarWinds Server and Application Monitor does not require installation as it is a cloud solution, however, upgrades can be time-consuming.
Pricing: Some users find Datadog's setup cost to be expensive, while others find it reasonable compared to other solutions. The pricing model for Datadog is considered confusing and lacks documentation. SolarWinds Server and Application Monitor's pricing has received mixed reviews, with some finding it overpriced and others considering it reasonable.
Comparison Results: Datadog is preferred over SolarWinds Server and Application Monitor. Users praised Datadog for its user-friendly interface, easy setup, comprehensive dashboards, and reporting options, effective error reporting and log centralization features, and its ability to cater to the needs of development teams. Additionally, users appreciated the wide range of integrations available with Datadog and its flexibility in monitoring and analyzing data.
"It is easy to navigate the menu and create tests."
"We can handle debugging and find out why things are breaking in our applications."
"I find the greatest feature is being able to search across logs from various microservices."
"It has saved us a lot of trouble in implementation."
"Datadog helps us detect issues early on and helps in troubleshooting."
"Datadog has made it much easier to have a central place for people to look for logs and made it much easier to notify them of any elevated error rates or failures."
"The interface and the integrations make it so easy to connect to the cloud or to the on-premise environment."
"The most useful feature is the APM."
"The solution is great for monitoring. If something is going wrong, we can immediately find the root cause."
"This product can monitor application environments no matter where they reside and provides capabilities for deep insight into infrastructure."
"I find it to be a strong product suite, particularly when you need a comprehensive monitoring tool."
"Monitoring the components on your devices with out of the box monitors or the ability to create new ones (SAM)"
"SSL Certificate Monitoring and Expiry Alerting"
"It's good at monitoring system-specific things like ports, services."
"One of the most valuable features are the reports. They're pretty good. Also, the ease of installation and customization for the client is another feature that we value. SolarWinds has a lot of features but these are the ones I like the most. We also like that the KPIs have the ability to be preset."
"The most valuable feature of SolarWinds Server and Application Monitor is the network devices' performance monitor is the best."
"Managing dashboards as IaC is a bit hard to work out at times."
"I think better access to their engineers when we have a problem could be better."
"The product could be improved by providing remote control to agents, enabling them to execute automation and collections without requiring another automation tool or integration."
"This service could be less costly."
"There are things about it that we would like to be fixed, such as it is taking averages of average. This results in data that we don't expect."
"In the past two years, there have been a couple of outages."
"We need more visibility into the error tracking dashboard."
"The solution should provide alerts for cloud outages."
"The tool’s report feature created issues for us. We needed to gain skills to use that feature. The tool’s customization is not easy since you have to reconfigure the whole system."
"A lot of times, we have to do a lot of manual cleanups."
"I think they need to make reporting easier and more simple & dynamic."
"There is one feature that is a report writer. And they are currently trying to take it out from being a stand-alone application and integrating to the web. This doesn't give us the flexibility and it doesn't expand what we can get when it comes to reporting. So, putting it on the web is going to make it difficult to get some information. Leaving it where it is now will help us a lot."
"Downside of the tools is the web console are hung or crash. It need to improve the performance."
"Support for the IBM Mainframe is needed."
"It lacks a user experience for measuring things like the end-to-end time for which a user waits for a specific response in the system. In the application layer, it has some very basic stuff. You have to build your own with manuscripts and things like that."
"The current script monitoring feature has limitations, especially when dealing with custom scripts."
More SolarWinds Server and Application Monitor Pricing and Cost Advice →
Datadog is ranked 1st in Application Performance Monitoring (APM) and Observability with 137 reviews while SolarWinds Server and Application Monitor is ranked 21st in Application Performance Monitoring (APM) and Observability with 38 reviews. Datadog is rated 8.6, while SolarWinds Server and Application Monitor is rated 8.0. The top reviewer of Datadog writes "Very good RUM, synthetics, and infrastructure host maps". On the other hand, the top reviewer of SolarWinds Server and Application Monitor writes "We use this product for base and application monitoring. ". Datadog is most compared with Dynatrace, Azure Monitor, New Relic, AWS X-Ray and AppDynamics, whereas SolarWinds Server and Application Monitor is most compared with Azure Monitor, Dynatrace, AppDynamics, Prometheus and ServiceNow Discovery. See our Datadog vs. SolarWinds Server and Application Monitor report.
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We monitor all Application Performance Monitoring (APM) and Observability reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.
