

Datadog and Pulseway compete in the IT monitoring and management category. Datadog seems to have the upper hand with its extensive integrations, monitoring capabilities, and feature set compared to Pulseway's focus on remote management and mobile access.
Features: Datadog provides comprehensive integrations and monitoring solutions, including hosted services and out-of-the-box dashboards. Its seamless cloud service integrations, especially with AWS, offer rich data visualizations. Pulseway's strengths lie in remote management capabilities and on-the-go access through a mobile-friendly platform, allowing efficient management and automation tasks.
Room for Improvement: Datadog users have noted the complexities in configuration, pricing transparency, and latency in accessing older data, alongside a demand for improved user interfaces and clearer documentation. Pulseway could enhance its GUI, address speed issues, and create more flexible scripting options for client-specific requirements, particularly for remote desktop assistance on Mac endpoints.
Ease of Deployment and Customer Service: Datadog offers flexible deployment across various environments, with robust support praised for its effectiveness but occasionally inconsistent in responsiveness. Pulseway is noted for simple setups and proactive customer service, although complex queries may sometimes require additional follow-ups.
Pricing and ROI: Datadog's extensive features can result in higher costs and complex pricing structures, with ROI depending heavily on resource management. Pulseway presents more cost-effective plans, appealing to smaller setups with low licensing fees and straightforward functionality. Both platforms offer positive ROI, though controlling Datadog's expenses may require careful management.
| Product | Market Share (%) |
|---|---|
| Datadog | 2.4% |
| Pulseway | 0.4% |
| Other | 97.2% |

| Company Size | Count |
|---|---|
| Small Business | 80 |
| Midsize Enterprise | 46 |
| Large Enterprise | 99 |
Datadog integrates extensive monitoring solutions with features like customizable dashboards and real-time alerting, supporting efficient system management. Its seamless integration capabilities with tools like AWS and Slack make it a critical part of cloud infrastructure monitoring.
Datadog offers centralized logging and monitoring, making troubleshooting fast and efficient. It facilitates performance tracking in cloud environments such as AWS and Azure, utilizing tools like EC2 and APM for service management. Custom metrics and alerts improve the ability to respond to issues swiftly, while real-time tools enhance system responsiveness. However, users express the need for improved query performance, a more intuitive UI, and increased integration capabilities. Concerns about the pricing model's complexity have led to calls for greater transparency and control, and additional advanced customization options are sought. Datadog's implementation requires attention to these aspects, with enhanced documentation and onboarding recommended to reduce the learning curve.
What are Datadog's Key Features?In industries like finance and technology, Datadog is implemented for its monitoring capabilities across cloud architectures. Its ability to aggregate logs and provide a unified view enhances reliability in environments demanding high performance. By leveraging real-time insights and integration with platforms like AWS and Azure, organizations in these sectors efficiently manage their cloud infrastructures, ensuring optimal performance and proactive issue resolution.
Pulseway is a remote monitoring and management (RMM) platform designed to help MSPs and IT teams manage modern IT networks, reduce downtime, and achieve efficiency through automation, while increasing end-user satisfaction.
Pulseway’s intuitive interface provides real-time actionable detailed information on servers, workstations, and network devices. Using Pulseway’s customizable alerts, you can quickly identify problems, communicate with users, and automatically resolve issues with built-in commands and scripts.
Some of Pulseway’s benefits and features include:
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