"The solution is sufficiently stable."
"Datadog's ability to group and visualize the servers and the data makes it relatively easy for the root cause analysis."
"I have found some of the most valuable features to be the way things all come together that gives us a point of view that is useful. The panel is very beautiful and customizable."
"The most valuable features are logging, the extensive set of integrations, and easy jumpstart."
"The most valuable features are the dashboards and the reporting."
"I like that you can build out a dashboard pretty quickly. There are some things that come out of the box that you don't really need to do, which is great because they're default settings."
"Having a wealth of information has helped us investigate outages, and having historical data helps us tune our system."
"The most valuable feature of Datadog is its logs."
"The simplicity of the dashboard is very good."
"The VPN is one of the solution's most valuable features for us."
"It does everything we wanted it to do."
"The most valuable feature is application monitoring."
"End-user Synthetics and monitoring are very good."
"The service maps that it creates, the health maps that it creates, the insights that it provides, etc., are all quite useful."
"The most valuable feature is the ability to receive in-depth information about applications. It can detect a lot of important information."
"The breakdown of the response time of different components and getting in-depth details of the slow component are the most valuable features. It is easy to use, and it gets the job done."
"The error traceability is an area that can be improved."
"Its pricing model can be improved. Its settings should be improved for a better understanding of billing. They should also provide some alerts when there is an increase in the usage. For example, if there is 20% more increase from one week to another, the customer should get an alert."
"The setup was a bit complex."
"It can have a more modernized pricing mechanism. We're actually working with them to figure out how to become more modular and have a better and more modernized pricing mechanism. The issue with Datadog is that you have to buy the whole suite of different products, and you kind of get stuck in the old utilization of 40% of their suite. Most organizations today break down between application development, networking, and security. Therefore, there should be a way to break down different modules into just app dev, infosec, networking, etc. Customers have various needs across their business lines, and sometimes, they're just not willing to have tools that they're not using 100%. AppDynamics is probably a little bit better in terms of being modular."
"It would be ideal if the product offered a bit more monitoring from our dashboard."
"I found the solution to be stable, I did not experience any bugs or glitches. However, some of the managing team did."
"I think better access to their engineers when we have a problem could be better."
"The incident management beta looks promising, but it is still missing the ability to automatically create incidents based on certain alerts."
"It would be nice if there were pre-made dashboards."
"How granular I could go down at looking at certain data, especially related to the operations, is limited."
"They should bring the pricing down to be more competitive."
"It is very difficult to award the service level cycles at an endpoint level."
"The deployment process could be improved."
"The solution could improve by having more network monitoring features, such as for all the infrastructure."
"There has been some problem with the agent, and it is just not working well. It is not able to record information with the application server. They have been able to fix the issue, but it took quite a long time. This is the main issue in the APM products and also in New Relic. The mobile application monitoring has been pretty difficult to set up and also quite expensive. It should be a little bit easier and cheaper. Because it is pretty difficult and expensive, many customers don't take it."
"The product has good documentation for Linux, however, their documentation for Windows is lacking substantially. It's something they need to develop."
New Relic is a software analytics and application performance management solution that gives users in-depth data visibility and analytics. By going right to the source, the code, New Relic enables users to develop quicker software, build improved products,and consistently impress their customers. Data tells a story and New Relic interprets what it is telling you.
Datadog is ranked 2nd in Application Performance Management (APM) with 26 reviews while New Relic APM is ranked 5th in Application Performance Management (APM) with 9 reviews. Datadog is rated 8.4, while New Relic APM is rated 8.6. The top reviewer of Datadog writes "Provides insightful analytics and good visibility that assist with making architectural decisions". On the other hand, the top reviewer of New Relic APM writes "Useful service map feature and reasonably priced but the visibility can be improved". Datadog is most compared with Dynatrace, Splunk, ELK Logstash, Azure Monitor and Amazon CloudWatch, whereas New Relic APM is most compared with Dynatrace, Splunk, Azure Monitor, AWS X-Ray and AppDynamics. See our Datadog vs. New Relic APM report.
See our list of best Application Performance Management (APM) vendors.
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