We performed a comparison between Datadog and LogRhythm SIEM based on our users’ reviews in five categories. After reading all of the collected data, you can find our conclusion below.
Features: Datadog users like its customizable displays, error tracking, and advanced AI/ML capabilities. Users praised LogRhythm SIEM for its user-friendly centralized dashboard, strong integration, and event-filtering capabilities. Datadog could enhance its usability and reduce its learning curve. Users said integration was another pain point. LogRhythm SIEM has the potential to improve its SOAR and NDR features, platform stability, and MDI integration. LogRhythm users requested expanded log storage, better load balancing, and streamlined search capabilities.
Service and Support: While many users spoke highly of Datadog’s support team, others reported slow support, especially in the Asia-Pacific region. LogRhythm SIEM was generally praised for its helpful and knowledgeable support, although there have been occasional delays and knowledge problems.
Ease of Deployment: Datadog’s setup is considered straightforward, and users often receive help from a partner or vendor. LogRhythm SIEM's setup is considered to be straightforward. However, it is more time-consuming and complex for enterprise deployments involving multiple components or vendors, and users often require assistance from professional services or LogRhythm-certified engineers.
Pricing: Opinions about Datadog's price are divided. Some users found it costly, but others thought it was acceptable. Some said the pricing model could be clearer and better explained. LogRhythm SIEM’s license typically includes all elements. However, enterprise customers may encounter complexities related to additional features and add-ons.
ROI: Users said Datadog saved them time and improved visibility into security blind spots. LogRhythm SIEM has proven to be highly valuable, delivering a significant ROI by reducing the mean time to detect and respond.
"Since we integrated Datadog, we have had increased confidence in the quality of our service, and we had an easier time increasing our delivery velocity."
"The integration into AWS is key as well as our software is currently bound to AWS."
"The flexibility to create notebooks and dashboards and fully customize them gives us a lot of power to track the exact services and endpoints we are working on."
"If we have a large load for users using our basic Datadog, it will immediately fire off an alert notifying us either something's wrong or not."
"I really enjoy the RUM monitoring features of Datadog. It allows us to monitor user behavior in a way we couldn't before."
"By moving to Datadog, we did not need to manage our own monitoring infrastructure anymore."
"Datadog's seamless integration with Slack and PagerDuty helped us to receive alerts right to the most common notification methods we use (our mobile devices and Slack)."
"It provides more cloud data. They tend to just get the way a service would be designed on the cloud."
"The product is great for medium to large-scale organizations."
"File Integrity Monitoring is really valuable because we have it set up on our core assets. This is one of the key features that I utilize. We also use it quite a lot for event management to do reporting."
"The ability to investigate a particular period of time where you can analyze logs is its most valuable feature."
"Our clients enjoy having one dashboard to monitor their environments in real time."
"It's very easy to create the correlation rules with LogRhythm, and there are some advanced features like SIEM and UEBA, which are also very valuable."
"The PCI compliance pieces that help us produce reports for our external auditor, and their support."
"The major feature of this solution is its easy configuration which helps different team members to work on it effectively. This kind of feature is not available in other solutions because of a request for specialised schemes for configuration report extraction and searching. Another feature that I really admire is the significant improvement in the compliance in the auditing process by the solution. Our organisation-specific complaints require where the mailbox data needs to be forwarded, stored and searchable for a certain time period. This solution categorises data based on different types, which include cold, warm and hot data. These features allow faster and easier extraction of any data even if the event was occurring several years ago. I also like other features, especially user behaviour analysis and automation. If suddenly someone accesses your side or an unusual traffic is recorded from a user the solution flags it very effectively."
"I have found the Advanced Intelligence Engine has provided the most value to us because we can customize alarms based on our requirements and have created hundreds of alarms that notify different people for different scenarios."
"Datadog could improve the flexibility with AI and ML concepts. This will allow customers to be more leveraged towards publishing."
"The product needs to have more enterprise approach to configuration."
"Federated views for Datadog dashboards are critical as large companies utilize multiple instances of the product and cannot link the metrics or correlate the metrics together. This stunts the usage of Datadog."
"They should continue expanding and integrating with more third-party apps."
"It could probably be a little bit of a better user experience."
"One area where I was really looking for improvement was the CSPM product line. I had really wanted to have team-level visibility for findings, since the team managing the resources has much more context and ability to resolve the issue, as the service owner. However, this has been added to the announcement in a recent keynote."
"It can have a more modernized pricing mechanism. We're actually working with them to figure out how to become more modular and have a better and more modernized pricing mechanism. The issue with Datadog is that you have to buy the whole suite of different products, and you kind of get stuck in the old utilization of 40% of their suite. Most organizations today break down between application development, networking, and security. Therefore, there should be a way to break down different modules into just app dev, infosec, networking, etc. Customers have various needs across their business lines, and sometimes, they're just not willing to have tools that they're not using 100%. AppDynamics is probably a little bit better in terms of being modular."
"They need to implement template variables into the message response body."
"One of the challenges of the SIEM for the LogRhythm 7 platform is the amount of time it takes to bring new log sources into the MDI."
"I would probably look for more things to go into the web console that is currently on the fat client."
"I would really love to be able to take some of the data and not have to export it to a CSV file, so I can pull it into Excel to turn it into some other kind of graph."
"Right now there is the concern about being able to gather all of the data into the system."
"It will definitely help if the parsing side would be much easier, meaning it would be better if we could easily make adjustments on the parser, both on standard and non-standard log sources."
"In terms of blind spots, we are looking for more improvements since we don't have visibility over everything."
"I would like to see case management become more independent from LogRhythm itself."
"I have probably submitted half a dozen log parser requests, and I keep finding more stuff that we need to keep an eye on that doesn't have a definition in LogRhythm."
Datadog is ranked 2nd in Log Management with 137 reviews while LogRhythm SIEM is ranked 7th in Log Management with 166 reviews. Datadog is rated 8.6, while LogRhythm SIEM is rated 8.4. The top reviewer of Datadog writes "Very good RUM, synthetics, and infrastructure host maps". On the other hand, the top reviewer of LogRhythm SIEM writes "The solution reduced our investigation time from days to hours and assists in managing our workflows". Datadog is most compared with Dynatrace, Azure Monitor, New Relic, AWS X-Ray and AppDynamics, whereas LogRhythm SIEM is most compared with IBM Security QRadar, Splunk Enterprise Security, Microsoft Sentinel, Wazuh and Fortinet FortiSIEM. See our Datadog vs. LogRhythm SIEM report.
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We monitor all Log Management reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.