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Datadog vs LightStep comparison

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Comparison Buyer's Guide
Executive Summary

We performed a comparison between Datadog and LightStep based on real PeerSpot user reviews.

Find out in this report how the two Application Performance Management (APM) solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI.

To learn more, read our detailed Datadog vs. LightStep report (Updated: September 2022).
635,162 professionals have used our research since 2012.
Featured Review
Quotes From Members
We asked business professionals to review the solutions they use.
Here are some excerpts of what they said:
Pricing and Cost Advice
  • "The price was one of the reasons we chose this solution."
  • "I think the pricing is reasonable."
  • "The price of the solution could be less expensive. You have to pay a lot for each user. There is an additional cost for extra features."
  • "This is an expensive tool."
  • "The price of New Relic APM could be less expensive. We are using the New Relic APM pro account and it is more costly. When compared to competitors the solution's pricing should be much more realistic."
  • "If I remember it correctly, the pricing was based on the core, and the monthly subscription used to cost us $1,500 or $2,000. We had pre-prod and production services. Costing was different for pre-prod and production. For pre-prod, it was 40% less than the production service cost. It was a combined package."
  • More New Relic APM Pricing and Cost Advice →

  • "Pricing is somewhat affordable compared to other solutions but in order to really lower the costs of other products you need to plan very carefully your resources usage, otherwise, it can get expensive real quick."
  • "It is easy to run up a large bill, so become familiar with the cost of each piece of your bill and use the metrics they supply to estimate and monitor your bill."
  • "Pricing seemed easy until the bill came in and some things were not accounted for."
  • "The cost is high and this can be justified if the scale of the environment is big."
  • "My advice is to really keep an eye on your overage costs, as they can spiral really fast."
  • "If you do your homework, you'll find that if you're really concerned with cost, it's good."
  • "It has a module-based pricing model."
  • "I am not satisfied with its licensing. Its payment is based on the exported data, and there was an explosion of the data for three or four weeks. My customer was not alerted, and there was no way for them to see that there has been an explosion of data. They got a big invoice for one or two months. The pricing model of Datadog is based on the data. The customer was quite surprised about not being alerted about this explosion of data. They should provide some kind of alert when there is an increase in usage."
  • More Datadog Pricing and Cost Advice →

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    Questions from the Community
    Top Answer:There are many factors and we know little about your requirements (size of org, technology stack, management systems… more »
    Top Answer:We appreciate the way that this solution allows us to monitor the ongoing status of the UI at any given time.
    Top Answer:The price of New Relic APM could be less expensive. We are using the New Relic APM pro account and it is more costly… more »
    Top Answer:With Datadog, we have near-live visibility across our entire platform. We have seen APM metrics impacted several times… more »
    Top Answer:Our organization ran comparison tests to determine whether the Datadog or Dynatrace network monitoring software was the… more »
    Top Answer:I like the amount of tooling and the number of solutions they sold with their monitoring. Datadog was highly intuitive… more »
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    Comparisons
    Also Known As
    New Relic Mobile
    Learn More
    LightStep
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    Overview

    New Relic is a software analytics and application performance management solution that gives users in-depth data visibility and analytics. By going right to the source, the code, New Relic enables users to develop quicker software, build improved products,and consistently impress their customers. Data tells a story and New Relic interprets what it is telling you.

    Datadog is a cloud monitoring solution that is designed to assist administrators, IT teams, and other members of an organization who are charged with keeping a close eye on their networks. Administrators can use Datadog to set real-time alerts and schedule automated report generation. They can deal with issues as they arise and keep up to date with the overall health of their network while still being able to focus on other tasks. Users can also track the historical performance of their networks and ensure that they operate at the highest possible level.

    Datadog Benefits

    Some of the ways that organizations can benefit by deploying Datadog include:

    • Gain an integrated view of the services and programs that IT teams are employing across their networks. Users can view and monitor all of the disparate programs that they have running across their networks with this one solution. They can track these programs across the entirety of the data’s life cycle.
    • Analyze and utilize massive amounts of data in real time. Datadog’s dashboards gather data in real time. Administrators can utilize their network’s data the minute that it becomes relevant to them. Decisions can be made based on the most current information available.
    • Keep your cloud network secured against digital threats. Datadog enables users to create alerts that will notify the minute that threats arise. IT teams and administrators can rapidly address any issue that comes up and prevent any existing problem from growing worse.
    • Easily get it up and running. Users can set up Datadog, configure it, and employ API integrations to connect it to external solutions with ease.

    Datadog Features

    • Customizable and prefabricated monitoring dashboards. Administrators are supplied with two different types of dashboards that they can choose from when they are setting up Datadog. They can customize the dashboards to fit any specialized monitoring need. Additionally, users can choose to use prefabricated dashboards that come with the solution.
    • Disaster recovery feature. Datadog has a built-in feature that enables organizations to continue functioning if some disaster strikes their network. If the network suffers damage, Datadog can restore lost data and infrastructure. Should a digital threat do damage to the network, Datadog ensures that the damage is not irreparable.
    • Vulnerability scanning tool. Users can keep ahead of threats to their networks by employing Datadog’s vulnerability scanning feature. This tool scans the entirety of a user’s network and warns them if a vulnerability is detected. Users can then move to patch these holes in their security before the threat to their network can escalate.

    Reviews from Real Users

    Datadog is a solution that stands out when compared to many of its competitors. It can offer organizations many advantages. Two major advantages are the dashboards that users can create and the monitoring capability that it gives system administrators.

    A senior manager in charge of site reliability engineering at Extra Space Storage writes, “The dashboards we created are core indicators of the health of our system, and it is one of the most reliable sources we have turned to, especially as we have seen APM metrics impacted several times lately. We can usually rely on logs to tell us what the apps are doing.”

    Housecall Pro’s senior director of DevOps writes, “We value the monitoring capability since it allows us to be pushed alerts, rather than having to observe graphs continually.

    LightStep is a reliability platform that combines metrics and tracing, natively and scalably. With LightStep, you can query and examine issues without knowing ahead of time which data type provides the answers you require. You can automatically correlate root causes across all traces, analytics, and logs throughout the system.

    LightStep delivers on the promise of best-in-class observability by allowing teams to swiftly detect and resolve regressions. As the needs of your organization grow, LightStep can scale from a single service to hundreds, with no limits on data volume or cardinality, to empower any team size, at any step in the software development lifecycle.

    Whether you're proactively optimizing performance or investigating a root cause, LightStep integrates seamlessly into daily workflows so you can get back to building new products. The solution allows immediate and relevant insights in real time with auto-instrumentation and out-of-the-box access to a root cause analysis engine.

    LightStep Features

    LightStep has many valuable key features. Some of the most useful ones include:

    • Fast analytics: LightStep gathers and analyzes data from infrastructure, applications, runtimes, the cloud, and other third-party services. It correlates root causes across all traces, KPIs, and logs in the system and provides developers and SREs with fast insights.
    • Smart on-call scheduling: Create shifts visually, and quickly specify primary and backup on-call personnel. Ascertain accurate escalation policies and automatically recommend users with the fullest ability to fill scheduling gaps automatically.
    • Coordinated incident response: Organize alert triage and on-call scheduling across Slack, Zoom, PC, and mobile with ease. Ensure quick resolution by enhancing communication between responders and stakeholders.
    • Automatic playbooks: Customizable automation response rules and playbooks for alerts and incidents allow you to save time while focusing on the most important tasks.
    • Insights into health services: Understand the impact of warnings and events on your business and technical services. Routing to responders can be automated based on the services that are affected, and live reporting and dashboards can be used to acquire operational insight.
    • Integrate with ServiceNow to speed up the resolution process: The ServiceNow connection integrates your existing ServiceNow teams, setups, and data.

    You can escalate and synchronize incidents across your team and your ServiceNow instance in order to manage visibility and collaboration.

    • Change Intelligence helps teams research complex topics: LightStep monitors changes in your application, infrastructure, and user experience and shows you what's causing them.

    LightStep Benefits

    There are many benefits to implementing LightStep. Some of the biggest advantages the solution offers include:

    • Workflow that is consistent and dependable: Integrate collaboration with on-call, alert, and incident management workflows to unify response context.
    • Reduce response time: Automated response roles simplify resolution actions and collaborative processes, and automated postmortems prevent recurrence.
    • Unlimited number of users: Active service usage-based pricing encourages collaboration throughout your whole workforce, fostering a culture of service ownership.
    • Resolve challenges quickly: LightStep has been the market leader in distributed tracing. It gives teams the context they need to handle difficult challenges in minutes, with limitless cardinality, full-system correlations, dynamic service maps, and mobile-to-backend visibility.
    Offer
    Learn more about New Relic APM
    Learn more about Datadog
    Learn more about LightStep
    Sample Customers
    Dow Jones, Microsoft, Nike, Groupon, NBC, Sony, Fox, Adobe, Best Buy, Walmart, and WebMD, Cirque du Soleil, FlightNetwork.com, France Télévisions SA, Hachette Book Group, Hy-Vee, Inc., Isolation Network, Inc., Lighthouse eDiscovery, Major League Soccer, NYC-DOT, New Zealand Media and Entertainment, Office Depot International in Europe, Royal Opera House, Adobe Systems Incorporated, American Eagle Outfitters, Inc., Citrix, Despegar.com, Eastern Bank Corporation, Fox Sports, Globosat, Hogg Robinson plc, iHeartMedia, Jive, Kent State University, Multiplus, NBCUniversal, Ocado, REI, Sensis, VenueNext, Yellow Pages Limited and Zenefits
    Adobe, Samsung, facebook, HP Cloud Services, Electronic Arts, salesforce, Stanford University, CiTRIX, Chef, zendesk, Hearst Magazines, Spotify, mercardo libre, Slashdot, Ziff Davis, PBS, MLS, The Motley Fool, Politico, Barneby's
    InVision, Twilio, Lyft, Yext, DigitalOcean,
    Top Industries
    REVIEWERS
    Financial Services Firm20%
    Computer Software Company13%
    Media Company11%
    Retailer7%
    VISITORS READING REVIEWS
    Computer Software Company18%
    Financial Services Firm16%
    Comms Service Provider10%
    Government6%
    REVIEWERS
    Computer Software Company21%
    Financial Services Firm11%
    Media Company8%
    Security Firm8%
    VISITORS READING REVIEWS
    Computer Software Company22%
    Comms Service Provider12%
    Financial Services Firm12%
    Insurance Company6%
    VISITORS READING REVIEWS
    Computer Software Company20%
    Financial Services Firm13%
    Government8%
    Manufacturing Company7%
    Company Size
    REVIEWERS
    Small Business38%
    Midsize Enterprise29%
    Large Enterprise34%
    VISITORS READING REVIEWS
    Small Business18%
    Midsize Enterprise12%
    Large Enterprise70%
    REVIEWERS
    Small Business43%
    Midsize Enterprise18%
    Large Enterprise39%
    VISITORS READING REVIEWS
    Small Business21%
    Midsize Enterprise14%
    Large Enterprise65%
    VISITORS READING REVIEWS
    Small Business19%
    Midsize Enterprise8%
    Large Enterprise73%
    Buyer's Guide
    Application Performance Management (APM)
    September 2022
    Find out what your peers are saying about Dynatrace, Datadog, AppDynamics and others in Application Performance Management (APM). Updated: September 2022.
    635,162 professionals have used our research since 2012.

    Datadog is ranked 2nd in Application Performance Management (APM) with 35 reviews while LightStep is ranked 50th in Application Performance Management (APM). Datadog is rated 8.6, while LightStep is rated 0.0. The top reviewer of Datadog writes "Provides insightful analytics and good visibility that assist with making architectural decisions". On the other hand, Datadog is most compared with Dynatrace, Azure Monitor, Splunk, Amazon CloudWatch and Elastic Security, whereas LightStep is most compared with Grafana, New Relic, Dynatrace, Splunk and AWS X-Ray.

    See our list of best Application Performance Management (APM) vendors.

    We monitor all Application Performance Management (APM) reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.