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Darktrace vs Elastic Security comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Oct 8, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
7.0
Darktrace enhances security with threat detection and vulnerability exposure, providing financial benefits despite deployment challenges.
Sentiment score
5.9
Elastic Security provides positive ROI in 18-24 months, affordable for SMEs, though premium support may be lacking.
Other NDR solutions provide virtual appliances that can be deployed on virtualization servers to get up and running quickly.
Using this solution provides financial benefits by securing from server attacks, which offers indirect savings.
It does not require hefty security budgets and can be deployed for enterprise security effectively.
 

Customer Service

Sentiment score
7.6
Darktrace customer service is responsive and helpful, praised for efficient issue resolutions and proactive engagement with users.
Sentiment score
6.4
Elastic Security support varies; open-source praised for community help, commercial support seen as responsive but with some improvement needed.
The technical support from Darktrace is of high quality.
Darktrace provides excellent technical support with a monthly meeting to review platform incidents, ensuring the system functions as expected.
The challenge lies in waiting for a response after logging a ticket.
Support is prompt and helpful.
Most of the time when my team encounters issues, they receive responses within 24 hours.
 

Scalability Issues

Sentiment score
7.6
Darktrace is praised for its scalability, seamless expansion, robust architecture, and capacity to manage increasing demands effectively.
Sentiment score
7.3
Elastic Security is praised for scalability, easily supporting small to large businesses and adaptable through configuration adjustments.
Darktrace has high scalability, and I would rate it a nine out of ten.
Since it's cloud-based, it expands easily.
There is still a gap in terms of storage, and we are trying to figure out how to increase that capacity for regulated environments, which require data retention for 5 to 6 years.
It allows us to think about specific use cases, such as gathering malicious IPs in a single view and analyzing threats based on geolocation.
 

Stability Issues

Sentiment score
8.5
Darktrace is praised for its reliability and stability, offering seamless performance and quick resolutions to occasional issues.
Sentiment score
7.7
Elastic Security is stable and reliable, but requires proper setup and resource management; frequent updates can disrupt some users.
The stability of Darktrace is excellent, rated ten out of ten.
The appliance itself has never let me down.
For stability, I would rate Darktrace an eight out of ten.
In terms of stability, I would rate Elastic a solid eight out of ten.
 

Room For Improvement

Users seek better SIEM integration, improved automation, user-friendly interfaces, and enhanced protection with more intuitive reports and dashboards.
Elastic Security faces challenges in usability, integration, scalability, and awareness, requiring enhancements in features and user support.
There is no dedicated salesperson in Egypt, and having one would help to improve focus on this market.
They say they can integrate with most firewalls, but when we did an integration with Meraki MX firewalls, that integration didn't work and still doesn't work to this day.
We need Darktrace on each branch to get the data out, and I suggest having some kind of a centralized product that gets data from multiple sources to aggregate and provide the data.
CrowdStrike and Defender have more established threat intelligence integration due to having a larger client base.
My security testing team continuously reports vulnerabilities, and we have to fix and update the versions frequently.
Elastic Security consumes a lot of resources, requiring a substantial deployment setup.
 

Setup Cost

Darktrace offers flexible payment options but is costly, especially for small businesses, justified by its advanced features.
Elastic Security is cost-effective for SMEs but advanced features and lack of included support can increase costs.
The product is considered expensive compared to others.
The pricing is costly in USD, and they charge based on device counts.
The licensing cost is approximately eight dollars a year.
The pricing is reasonable, especially for Small Medium Enterprises (SMEs), making it a viable option for businesses building their security infrastructure.
This is beneficial for SMEs as they do not need extensive budgets for security solutions.
Elastic Security is considered cost-effective, especially at lower EPS levels.
 

Valuable Features

Darktrace provides AI-driven security with fast responses, real-time monitoring, and autonomous threat management, minimizing false positives efficiently.
Elastic Security offers rapid search, scalability, and affordability with strong machine learning and customizable dashboards for efficient threat detection.
It is capable of responding to lateral movement and ransomware deployment within environments where there is data exfiltration.
I do not need to manually process incidents as Darktrace provides an incident summary, potential detection paths, and other details, all exportable with just a click.
If I am in a data center where I don't have layer two, it becomes an issue because the autonomous response is reliant on sending spoofed TCP resets to my core switch to block traffic, which is a major issue.
Elastic Security offers good insight regarding alerts, reports, and cases.
Elastic Security offers advanced features such as machine learning and integration with ChatGPT.
We require rapid processing speed for alerts and event data, and Elastic Security is very efficient at handling this level of data.
 

Categories and Ranking

Darktrace
Ranking in Extended Detection and Response (XDR)
6th
Average Rating
8.2
Reviews Sentiment
7.2
Number of Reviews
82
Ranking in other categories
Email Security (9th), Intrusion Detection and Prevention Software (IDPS) (1st), Network Traffic Analysis (NTA) (1st), Network Detection and Response (NDR) (1st), AI-Powered Chatbots (3rd), Cloud Security Posture Management (CSPM) (15th), Cloud-Native Application Protection Platforms (CNAPP) (11th), Attack Surface Management (ASM) (4th), AI-Powered Cybersecurity Platforms (2nd)
Elastic Security
Ranking in Extended Detection and Response (XDR)
10th
Average Rating
7.8
Reviews Sentiment
6.8
Number of Reviews
65
Ranking in other categories
Log Management (11th), Security Information and Event Management (SIEM) (5th), Endpoint Detection and Response (EDR) (17th), Security Orchestration Automation and Response (SOAR) (8th)
 

Mindshare comparison

As of July 2025, in the Extended Detection and Response (XDR) category, the mindshare of Darktrace is 8.8%, down from 9.3% compared to the previous year. The mindshare of Elastic Security is 5.1%, down from 7.7% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Extended Detection and Response (XDR)
 

Featured Reviews

Malebo Lethoba Group - PeerSpot reviewer
Have found the AI analyst and detection functions highly valuable for network operations while managing complexity in initial setup
The functions I find most valuable in Darktrace ( /products/darktrace-reviews ) are the AI analyst as well as the detection.The autonomous response capabilities of Darktrace are not crucial for me because it doesn't work in a network where there are no core switches. In a modern network, the autonomous response doesn't work, especially when sitting in a shared data center.If I'm running a traditional network where I am not in a shared data center with a layer two dedicated for my resources, then it can work for me. However, if I am in a data center where I don't have layer two, it becomes an issue because the autonomous response is reliant on sending spoofed TCP resets to my core switch to block traffic, which is a major issue.
SyedAli17 - PeerSpot reviewer
Centralized monitoring improves security posture through rapid data processing
The processing part of Elastic Security ( /products/elastic-security-reviews ) is very interesting for us since we handle almost 7,000 to 8,000 alerts per minute. We require rapid processing speed for alerts and event data, and Elastic Security is very efficient at handling this level of data. Additionally, Elastic Security helps improve the security posture of Pakistan through centralized visibility and real-time processing.
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860,592 professionals have used our research since 2012.
 

Top Industries

By visitors reading reviews
Computer Software Company
13%
Manufacturing Company
9%
Financial Services Firm
8%
Government
7%
Computer Software Company
16%
Government
9%
Financial Services Firm
9%
Comms Service Provider
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

How does Crowdstrike Falcon compare with Darktrace?
Both of these products perform similarly and have many outstanding attributes. CrowdStrike Falcon offers an amazing user interface that makes setup easy and seamless. CrowdStrike Falcon offers a cl...
Which is better - SentinelOne or Darktrace?
Which solution is better depends on which is more suitable specifically for your company. Darktrace, for example, is meant for smaller to medium-sized businesses. It is also a good option for organ...
What do you like most about Darktrace?
A very useful feature in Darktrace for real-time threat analysis is the packet inspection that analyzes the packet traffic in real time.
Datadog vs ELK: which one is good in terms of performance, cost and efficiency?
With Datadog, we have near-live visibility across our entire platform. We have seen APM metrics impacted several times lately using the dashboards we have created with Datadog; they are very good c...
What do you like most about Elastic Security?
Elastic provides the capability to index quickly due to the reverse indexes it offers. This data is crucial as it contains critical information. The reverse index allows fast data indexing because ...
What is your experience regarding pricing and costs for Elastic Security?
Since Elastic Security is community-based, it does not require significant costs. This is beneficial for SMEs as they do not need extensive budgets for security solutions.
 

Also Known As

No data available
Elastic SIEM, ELK Logstash
 

Overview

 

Sample Customers

Irwin Mitchell, Open Energi, Wellcome Trust, FirstGroup plc, Virgin Trains, Drax, QUI! Group, DNK, CreaCard, Macrosynergy, Sisley, William Hill plc, Toyota Canada, Royal British Legion, Vitol, Allianz, KKR, AIRBUS, dpd, Billabong, Mclaren Group.
Texas A&M, U.S. Air Force, NuScale Power, Martin's Point Health Care
Find out what your peers are saying about Darktrace vs. Elastic Security and other solutions. Updated: June 2025.
860,592 professionals have used our research since 2012.