We performed a comparison between Cynet and ESET Endpoint Security based on our users’ reviews in five categories. After reading all of the collected data, you can find our conclusion below.
Features: Cynet offers strong ransomware protection and an intuitive interface. ESET Endpoint Security is highly regarded for its encryption capabilities, effortless automatic updates, and intuitive interface. Cynet needs to expand device support and add customization options. Users suggest improving network monitoring and strengthening integration with other tools. ESET Endpoint Security has room for improvement in terms of faster threat alerts, automation, and ransomware protection.
Service and Support: Cynet's customer service is consistently lauded for its excellence. They have a dedicated support team that is available round the clock, and they also have a contingency plan for urgent incidents. ESET's customer service is praised for its helpfulness and quick response.
Ease of Deployment: Cynet’s setup is highly efficient, with the ability to configure thousands of devices quickly. The setup process for ESET Endpoint Security is generally regarded as effortless.
Pricing: Customers generally think Cynet is affordable and a good value for its features. ESET Endpoint Security is considered to be reasonably priced with various licensing options.
ROI: Cynet yields an excellent ROI by preventing cyberattacks and safeguarding sensitive data. Some reported a high ROI from ESET Endpoint Security due to cost savings, while others find it difficult to measure its effectiveness.
"Fortinet is very user-friendly for customers."
"It is very easy to set up. I would rate my experience with the initial setup a ten out of ten, with ten being very easy to set up."
"The product's initial setup phase is very easy."
"Additionally, when it comes to EDR, there are more tools available to assist with client work."
"The product detects and blocks threats and is more proactive than firewalls."
"Fortinet FortiEDR made our clients feel secure and more at ease, knowing that they had an EDR solution that would close the gap in their security posture."
"Exceptions are easy to create and the interface is easy to follow with a nice appearance."
"The price is low and quite competitive with others."
"Cynet is light and transparent when downloaded. The product's data aggregation is also valuable since you can see everything you need on a page."
"The dashboard is beautiful, overall easy of use, and the UBA and NBA features are valued."
"The product has valuable front-end features."
"The level of automation is very good because the majority of the time, it blocks the attacks without requiring anything from our side. The technicians don't have to do anything. They are just alerted about what happened. So, the user intelligence works quite well."
"I like that you can implement it in the managed service portfolio."
"The initial setup is very fast and very easy."
"It is quite stable. I would rate the stability of the solution a nine out of ten."
"Cynet is unique in that it has almost everything included and it was built up from the ground, instead of a bundle of purchased and composed modules. It gives you easier very good visibility than Sentinel One as well as a lower maintenance burden."
"ESET has regular updates, and it gives me good feedback. It's not too onerous like some of the products I've used in the past."
"I feel the solution to be beneficial in respect of features that I cannot find with SSTM's."
"ESET Endpoint Security's best feature is that it's invisible until it detects a problem."
"The most valuable feature of ESET Endpoint Security performance."
"We do not have a domain structure yet but we can manage our client stations via this solution's managing interface. This means that we don't need to have any extra management platforms."
"The solution is stable."
"Primarily used to protect computers from viruses and ransomware."
"It is absolutely invisible once running."
"The SIEM could be improved."
"The solution's installation from a central installation server could be improved because the engineers had a little bit of trouble getting it installed from a central location."
"FortiEDR could add a separate scanning dashboard. In incident management, we prefer to remove the endpoint system from the environment and scan the system. We typically use Symantec for that, but if we want to use FortiEDR for that, then we need a scanning tab to clarify things."
"We've had a lot of false positives; things incorrectly flagged that require manual configuration to allow. Even worse, after we allow a legitimate program, it sometimes gets flagged again after an update. This has caused a lot of extra work for my team."
"The dashboard isn't easy to access and manage."
"We'd like to see more one-to-one product presentations for the distribution channels."
"I think cloud security and SASE are areas of concern in the product where improvements are required. The tool's cloud version has to be improved in terms of the security it offers."
"Once, we had an event that was locked and blocked, but information about it came to us two or three days later."
"Compliance reports need to improve."
"The inability to add contact information inside the Cynet is also an issue because it makes things more complicated. I would like to have a simple feature to enter a contact name and number for the person taking care of that unit or that server."
"The reporting functionality in Cynet may not be as comprehensive or flexible as desired."
"There are some shortcomings in Cynet's integration capabilities that need improvement."
"The solution just needs to keep maturing and they need to keep up with the threat landscape to ensure they're protecting clients well as time passes."
"Management of the console could be simplified and made more user-friendly because right now it's not very easy to use."
"Sometimes, it is necessary for me to make important changes to a hard drive of a computer, and because Cynet does not allow me to do that, I have to go to the console and remove the computer from the security group just for Cynet. After that, I have to wait for 10 or 15 minutes for that to take effect. I would like to be able to disable Cynet locally. I shouldn’t have to go to the console to find the PC and then take it out of the group and then add it again to the group. I should locally be able to disable Cynet on a computer with a password or something like that, but it is currently not possible."
"They have automated response capability, and they're moving more and more into SOAR capability. They have built-in deception technology with host-file users, phantoms, etc. We used to call them honeypots. So, they're on target. They're doing a really good job, and they should continue to improve with SOAR."
"The migration between on-prem and cloud has room for improvement."
"It can be hard to set up if you need to customize it."
"The user interface of ESET Endpoint Security could be more user-friendly and more features could be added."
"I'm not aware of any areas that need improvement."
"The initial setup of ESET Endpoint Security was not complex because we have five years of experience. However, it is not as easy if we did not have the experience."
"The feature is somewhat lacking in security protection."
"Its initial setup process could be more straightforward."
"It's not scalable in that you cannot use a license for multiple devices."
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Cynet is ranked 15th in Endpoint Protection Platform (EPP) with 35 reviews while ESET Endpoint Protection Platform is ranked 9th in Endpoint Protection Platform (EPP) with 96 reviews. Cynet is rated 8.8, while ESET Endpoint Protection Platform is rated 8.2. The top reviewer of Cynet writes "Provides memory protection, device control, and vulnerability management". On the other hand, the top reviewer of ESET Endpoint Protection Platform writes "Easy to set up with good security and rapidly improving capabilities". Cynet is most compared with CrowdStrike Falcon, SentinelOne Singularity Complete, Microsoft Defender for Endpoint, Cortex XDR by Palo Alto Networks and Kaspersky Endpoint Detection and Response Expert, whereas ESET Endpoint Protection Platform is most compared with Microsoft Defender for Endpoint, Kaspersky Endpoint Security for Business, CrowdStrike Falcon, SentinelOne Singularity Complete and ESET PROTECT Enterprise. See our Cynet vs. ESET Endpoint Protection Platform report.
See our list of best Endpoint Protection Platform (EPP) vendors and best Endpoint Detection and Response (EDR) vendors.
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