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BlackBerry Cylance Cybersecurity vs SentinelOne Singularity Complete vs VMware Carbon Black Endpoint comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Mindshare comparison

As of June 2025, in the Endpoint Protection Platform (EPP) category, the mindshare of BlackBerry Cylance Cybersecurity is 1.1%, down from 1.5% compared to the previous year. The mindshare of SentinelOne Singularity Complete is 4.5%, down from 5.9% compared to the previous year. The mindshare of VMware Carbon Black Endpoint is 1.6%, down from 2.5% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Endpoint Protection Platform (EPP)
 

Featured Reviews

Sooraj Makkancherrry - PeerSpot reviewer
Doesn't have daily updates, which is important for healthcare IT
I face challenges with the exclusion policy - it still scans folders we told it not to, causing issues. When we contact support, they tell us to update the latest agent, but we can't do that immediately due to medical device protocols and validation testing. I wish support would try to understand our issues better instead of giving this standard response. The machine learning feature they use often tells us to upgrade the agent or add things to the exclusion list, which isn't unacceptable. It's a very good and new technology as a tool and antivirus. But sometimes, it doesn't work properly with our medical devices and products, quarantining files it shouldn't even after we add them to exclusions. This is tricky for us.
Asim Naeem - PeerSpot reviewer
It integrates well with other platforms, is user-friendly, and is stable
SentinelOne Singularity Complete integrates with our other security solutions, correlating data from NDR, ADR, SIEM, and XDR tools. All this information is consolidated within SentinelOne, providing a centralized access point. SentinelOne Singularity Complete has helped us streamline our security operations by consolidating multiple solutions into a single platform. We are currently in the process of acquiring a threat intelligence platform to complete our security stack. We use Ranger to monitor our network and track connected devices. This is crucial because it helps us quickly identify unauthorized machines connected to our infrastructure, including personal devices. We have additional security measures in place, but Ranger provides an extra layer of protection. It also alerts us if the SentinelOne Singularity Complete agent is missing from any new or existing machines, allowing us to take appropriate action. SentinelOne Ranger's agentless and hardware-independent nature is crucial for our environment with 26,000 endpoints, as manual management of such a large number would be extremely challenging. Ranger uses a multi-layered approach to prevent vulnerable devices from being compromised. We employ scanners, network configurations, and a risk scanner to assess devices, endpoints, servers, and cloud infrastructures. Vulnerability reports and timelines for remediation are shared with device owners or custodians. This proactive strategy enables us to address vulnerabilities efficiently and secure our infrastructure. SentinelOne Singularity Complete has significantly enhanced our security posture. While no system is impenetrable, this solution has brought us closer to achieving a high level of protection, ensuring we maintain at least a 90 percent security level. Our team is dedicated to refining alerts and eliminating false positives from our solutions. Additionally, a team is responsible for identifying and excluding alerts from the solution. We can manually expedite this process by reviewing these elements and utilizing our security tools. We have been able to reduce the alert volume by 20 percent. Our 30-member Security Operations Center team has been able to redirect their focus to other tasks due to the time saved after implementing SentinelOne Singularity Complete. SentinelOne Singularity Complete has helped us improve our mean time to detect threats, which we accomplish using the Vigilance service for detection and response. SentinelOne Singularity Complete has helped us decrease our organizational risk. We utilize the Security Scorecard to manage our security posture, which has remained steady at 90 percent.
KarthikR1 - PeerSpot reviewer
The solution has an easy setup but needs to mature on cloud environment security
The maturity of the Kubernetes security is absent in Carbon Black CB Defense. The solution has to mature on container security and a lot of cloud environment security. Security is available only for Windows, while security for Linux and Mac is not very strong. The deadlock issue causes me to put more effort into installing an upgrade. The numerous issues with the environment of the product solution should be addressed. Work orders are taking more than two months to get resolved. There's been one issue open for two months, and the solution they gave is being implemented step by step. Still, it is not meeting the requirements and breaking the system. Hence, our business is completely disturbed.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"It secures different entry points into the network."
"You can manage all the threats and everything from a centralized dashboard."
"The solution is stable."
"In most cases, the solution's ability to detect in the MITRE framework, and its ability to be able to detect attacks in any one of seven or eight different areas of the life cycle of an attack is very useful."
"What I like best about CylancePROTECT is its accuracy, as it doesn't give many false positives."
"The most valuable features are script blocking and macros within Word documents for stopping unwanted applications from running in the background."
"The solution is extremely scalable. It's got the hybrid functionality, it's got the system functionality and cloud functionality as well."
"Does malware analysis. Blocks WannaCry and other attacks that have come out."
"APT and ransomware protection is valuable."
"SentinelOne Singularity Complete, together with SentinelOne Vigilance, is an EDR tool with capabilities such as these, which I found valuable: the dashboard that shows you all the information and the power to either manually or automatically quarantine issues or threats in the environment."
"It uses AI technology so it can find known and unknown threats. It is stable and provides one of the best technical support."
"SentinelOne is very simple to install and very simple to manage. It's very aggressive, so it does protection well, and it seems to be stopping attacks that other solutions cannot."
"It is easy to manage and install. It has a very nice graphical interface that is very intuitive when end users are using it. You don't have to follow or read a book about 600 pages to have knowledge on how to use it. When SentinelOne is up and running, you can easily find your way."
"When there is an incident, the solution's Storyline feature gives you a timeline, the whole story, what it began with, what it opened, et cetera. You have the whole picture in one minute. You don't need someone to analyze the system, to go into the logs. You get the entire picture in the dashboard. The Storyline feature has made our response time very fast because we don't need to rely on outside help."
"It is purely cloud-based, meaning you don't need to have something installed, such as a server on-prem. You have cloud management and can access it from anywhere, with integration with SSO, with one click. It's also very lightweight."
"The overview is valuable. There are a lot of instances out there, but Singularity Complete cuts the noise down by giving us graphics and color-coding information instead of massive tech dumps. It helps us concentrate on what is actually needed versus just the noise."
"The visibility provided has been great."
"The triage feature that shows you the whole chain of the malware is useful."
"It is a scalable solution...The initial setup was straightforward."
"For Carbon Black Endpoint, the possibility of integration with different other software's log servers is the important thing. Having just one point of view is more interesting so you don't need to go to different places to see all the information."
"There's lots of very useful documentation online to help troubleshoot and learn about the product."
"It significantly speeds up incident response times by alerting analysts immediately upon detecting potential issues."
"Once the solution is installed and configured correctly it does not require a lot of hands-on attention until you need upgrading."
"It is stable and easy to set up."
 

Cons

"The OPTICS component could be made more user-friendly with respect to giving people more information."
"The process of whitelisting a script that you want to be able to run can be a little bit difficult, or awkward."
"The price for this EPP platform is expensive and could be improved."
"The company that sells us the licenses sometimes doesn't know how to do certain things."
"It should provide more details about the events that they have detected."
"The solution should implement AI in the product."
"It is hard to manage."
"The management console needs a little maturity in how it presents data and allows the administrator to drill down or search across systems."
"While our current remote access to SentinelOne Singularity Complete is achieved through publishing, having a direct GUI interface would be a significant advantage for our user and administrator team."
"The false alerts can be annoying, especially during administrative tasks."
"I am not a fan of the UI and feel it has room for improvement."
"The only problem I have is they don't manually review the threat files. That's the only thing I'm concerned about."
"Managing the false positives creates additional management overhead. The behavioral analysis engine might misinterpret real user behavior as malware. For example, a drafter was cleaning up a Revit folder and deleting 4,000 files. That looks like ransomware. The SentinelOne agent kicked his computer off the network."
"Improvements for SentinelOne's Singularity Complete could include adjusting pricing for specific markets, ensuring affordability, and better alignment with customer expectations in those regions."
"We ran into production issues related to CPU utilization on Linux endpoints. Our production environment's performance got degraded like anything."
"The endpoint firewall capability is fairly primitive and basic."
"Carbon Black needs to do a better job of proving their platform in the industry, and providing a bit more access to do industry testing with real world examples to help prove their platform."
"Needs improvement in the area of infrastructure for on-premise installation.​"
"With the on-prem one, the bug has been reported by the community in early January or February, something like that, at the beginning of the year, and it's still not addressed. They have released two versions since then, and yet neither of them addresses this specific issue."
"Adding an application and a device control feature would be a great help for this solution."
"The solution needs expanded endpoint query tools."
"The initial setup is complex."
"There's some disparity between the on-premise and the cloud type of application."
"Right now, Carbon Black CB Defense doesn't support cloud computing and Kubernetes."
 

Pricing and Cost Advice

"Our licensing cost for the solution is around $4,000 for six months. There are no costs in addition to the standard licensing fees."
"We would just add more if there are new users, but right now you just need one license for per user."
"Currently, we have competitive pricing for Cylance, which is affordable enough to consider."
"The license price for this solution could be better. It's on the expensive side."
"The tool is not that expensive."
"The solution provides me with competitive pricing."
"On a scale from one to ten, where one is cheap and ten is expensive, I rate the solution's pricing a seven out of ten."
"The monthly fee is $55 USD per user."
"The pricing model is simple."
"The per-seat cost is low, but you have to commit to a certain number of licenses for a year."
"The pricing is very reasonable."
"The solution's pricing is not too bad for what it's offering, like the documentation that comes with it."
"The pricing for SentinelOne Singularity Complete is competitive."
"I rate Singularity Complete a seven out of ten for affordability. It's more expensive than our previous solution, but it does its job well. At the same time, there is some room for improvement. Cheaper is always better."
"The pricing is reasonable."
"The product's pricing is at par with what you see among major competitors. It's higher than McAfee, yet cheaper than CrowdStrike."
"Overall, it was cost-effective too."
"We have branches, we have different companies, but we cannot buy less than 100 licenses. This does not make sense to me... It should be more flexible. I can understand their saying, "Okay, to be a customer you need 100," but to add on to that number it should be something very straightforward. If I need to add five, for example, I shouldn't need to add 100."
"The platform is expensive."
"VMware Carbon Black Endpoint is an expensive product."
"Carbon Black might be a touch more expensive than Symantec. They tend to get a premium for their capabilities. They're sort of an industry leader in a lot of areas with the functionality that they provide."
"Carbon Black provides competitive pricing."
"It is more expensive, but it's worth it. There are no additional costs beyond the standard licensing fee."
"The product is quite reasonable."
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Top Industries

By visitors reading reviews
Computer Software Company
14%
Manufacturing Company
12%
Government
7%
Financial Services Firm
7%
Computer Software Company
20%
Manufacturing Company
8%
Financial Services Firm
7%
Government
6%
Computer Software Company
15%
Financial Services Firm
12%
Government
9%
Manufacturing Company
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What do you like most about Blackberry Protect?
It is a good endpoint solution. It is very easy to manage and detect the threat immediately. It will take the necessa...
What is your experience regarding pricing and costs for Blackberry Protect?
The price is reasonable for us at the moment. I rate the overall solution an eight out of ten.
What needs improvement with Blackberry Protect?
I face challenges with the exclusion policy - it still scans folders we told it not to, causing issues. When we conta...
Cortex XDR by Palo Alto vs. Sentinel One
Cortex XDR by Palo Alto vs. SentinelOne SentinelOne offers very detailed specifics with regard to risks or attacks. ...
Which is better - SentinelOne or Darktrace?
Which solution is better depends on which is more suitable specifically for your company. Darktrace, for example, is ...
What to choose: an endpoint antivirus, an EDR solution or both?
I can recommend Carbon Black, an award-winning next-gen anti-virus (NGAV) and endpoint detection and response (EDR) s...
What's the difference between Carbon Black CB Response and Carbon Black CB Defense?
Carbon Black offers two different levels of Endpoint Detection and Response. One is the VM Carbon Black Cloud Endpoin...
What do you like most about Carbon Black CB Defense?
VMware Carbon Black Endpoint is a highly stable solution.
 

Also Known As

Blackberry Protect
Sentinel Labs, SentinelOne Singularity
Carbon Black CB Defense, Bit9, Confer
 

Overview

 

Sample Customers

Panasonic, Noble Energy, Apria Healthcare Group Inc., Charles River Laboratories, Rovi Corporation, Toyota, Kiewit
Havas, Flex, Estee Lauder, McKesson, Norfolk Southern, JetBlue, Norwegian airlines, TGI Friday, AVX, Fim Bank
Netflix, Progress Residential, Indeed, Hologic, Gentle Giant, Samsung Research America
Find out what your peers are saying about Microsoft, CrowdStrike, SentinelOne and others in Endpoint Protection Platform (EPP). Updated: June 2025.
858,327 professionals have used our research since 2012.