Try our new research platform with insights from 80,000+ expert users

Cyera vs SUSAN by ServQual-Security comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Cyera
Ranking in AI Security
5th
Average Rating
8.4
Reviews Sentiment
7.7
Number of Reviews
3
Ranking in other categories
Data Loss Prevention (DLP) (10th), Data Governance (18th), Data Security Posture Management (DSPM) (8th), AI Data Analysis (7th)
SUSAN by ServQual-Security
Ranking in AI Security
121st
Average Rating
10.0
Reviews Sentiment
7.2
Number of Reviews
2
Ranking in other categories
GRC (17th)
 

Featured Reviews

reviewer2688711 - PeerSpot reviewer
Data Security Intern at a manufacturing company with 10,001+ employees
Inbuilt policies and analytics provide clarity on data security posture
There is room for improvement in making Cyera more user-friendly. Some parts were difficult to navigate, especially for those new to the IT industry. Cyera could be more intuitive, and the UI could be more appealing and easier to read. Additionally, promoting the concept of Cyera to a wider audience, including schools and universities, could increase awareness.
reviewer2763861 - PeerSpot reviewer
IT Manager at Cara Jewellers
Has transformed how we detect and prioritize security risks across our environment
The Security Incident Score is arguably the most valuable feature. It immediately highlights critical gaps and weaknesses in our current security structure, allowing us to not just react to incidents, but to proactively identify and continuously improve our controls. It has been an essential metric for measuring and driving security posture improvement across all our compliance domains.
report
Use our free recommendation engine to learn which AI Security solutions are best for your needs.
881,114 professionals have used our research since 2012.
 

Top Industries

By visitors reading reviews
Financial Services Firm
15%
Manufacturing Company
10%
Computer Software Company
9%
Healthcare Company
8%
No data available
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
No data available
 

Questions from the Community

What do you like most about Cyera ?
The data discovery, data classification, and CSPM features are most valuable.
What is your experience regarding pricing and costs for Cyera ?
Compared to the competitors, they are very reasonable.
What needs improvement with Cyera ?
There is room for improvement in making Cyera more user-friendly. Some parts were difficult to navigate, especially for those new to the IT industry. Cyera could be more intuitive, and the UI could...
What needs improvement with SUSAN by ServQual-Security?
The Auditor Option view access needs to be separated.
What is your primary use case for SUSAN by ServQual-Security?
SUSAN has been a game-changer for our Security Operations Center (SOC). The ability to seamlessly integrate with our existing infrastructure—specifically our firewall and endpoint protection soluti...
 

Comparisons

No data available
 

Overview

 

Sample Customers

Cyera's customers include the Chicago Board of Options Exchange (Cboe), Granicus, Takeda, LifeLabs, United Talent Agency, ACV Auctions, and Armis
Information Not Available
Find out what your peers are saying about Cyera vs. SUSAN by ServQual-Security and other solutions. Updated: December 2025.
881,114 professionals have used our research since 2012.