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CyberArk Privileged Access Manager vs Fortinet FortiToken comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
6.6
CyberArk Privileged Access Manager enhances security, automates tasks, aids SOX compliance, reduces risks, and scales security operations efficiently.
Sentiment score
3.8
Fortinet FortiToken offers investment returns through enhanced security, integration with firewalls, and flexible non-subscription token renewal.
The return on investment lies in improved security infrastructure, addressing over-privileged access, and reducing the risk of credential compromise, which is a major source of data breaches.
The end users have the authority to reconcile the password or verify it before using session isolation, which is one of the unique features that can be enabled through Privileged Session Manager, preventing any attacks from happening within the organization when connected with sessions through CyberArk Privileged Access Manager.
CyberArk Privileged Access Manager has helped customers save on costs primarily by reducing the number of engineering and information security personnel.
 

Customer Service

Sentiment score
6.5
CyberArk's support shows improvement with efficient service but needs faster responses for high-priority issues and better tier coordination.
Sentiment score
6.7
Fortinet's customer service is generally good, with excellent technical support but some slow responses in certain regions.
CyberArk has been exceptional in coming back to us with immediate responses.
It could be forever until you talk to someone who knows what they are doing.
Based on the issue resolution and support quality, I rate the support 10 out of 10.
Their resolution time is timely, and they provide solutions efficiently.
I am satisfied with their service.
 

Scalability Issues

Sentiment score
7.6
CyberArk Privileged Access Manager is scalable and adaptable, supporting growth and diverse infrastructures despite potential licensing complexities.
Sentiment score
8.2
Fortinet FortiToken is adaptable, scalable, and suited for mid-sized businesses, with high ratings in scalability across sectors.
The CPM can reportedly handle up to 50,000 accounts independently without issue.
I would rate it a ten out of ten for scalability.
They had 40,000 passwords in this one safe, and it was saving the last ten iterations of each password object. That means they had 400,000 password objects in this safe. They exceeded the limit.
There is a need to scale more effectively to accommodate a larger number of users and bulk users.
Regarding Fortinet FortiToken's scalability, we can purchase licenses according to our needs.
I would rate scalability for Fortinet FortiToken as nine and a half or ten.
 

Stability Issues

Sentiment score
7.7
CyberArk Privileged Access Manager is stable and reliable, with minor bugs often due to configuration or infrastructure issues.
Sentiment score
8.0
Fortinet FortiToken is highly reliable and stable, with minor occasional syncing and SMS issues reported by users.
Proper fine-tuning and expertise ensure the product performs well.
Overall, the stability of the solution is high.
It has a large customer base and positive feedback within my network.
I would rate stability for Fortinet FortiToken as the best solution.
FortiToken is stable, but there are some restrictions when it comes to supporting two-factor authentication in multi-factor environments.
 

Room For Improvement

Users find CyberArk Privileged Access Manager needing UI updates, better integration, improved documentation, customizable reporting, and enhanced automation.
Fortinet FortiToken requires enhancements in usability, integration, reporting, multi-device support, pricing flexibility, and centralized management.
They want everything to be on the cloud, but even in the SaaS version of CyberArk Privileged Access Manager, they need to deploy some servers on-premises.
We cannot generate a plug-in for web-based applications.
If they want clients to move to the cloud, they need to support them in real-time.
Any Fortinet FortiToken cannot be removed; if a box expires or loses support, it cannot be removed, and customers must purchase it from scratch.
This would allow for broader distribution among a larger number of system admins and software engineers, which is currently not feasible with the existing hardware-only approach.
If I can receive it on email, it would be more flexible.
 

Setup Cost

CyberArk Privileged Access Manager is costly but offers strong security, appealing to large enterprises with flexible subscription options.
Fortinet FortiToken is competitively priced and integrates well with Fortinet products, appealing to budget-conscious enterprises.
CyberArk is expensive compared to other products I know.
CyberArk is comparatively expensive compared to other PAM solutions, such as Delinea, especially during renewal.
CyberArk's SaaS solution is particularly expensive.
Discounts are often provided to close deals, making it a cost-effective solution.
The pricing for FortiToken is not low; I regard it as medium-priced.
 

Valuable Features

CyberArk Privileged Access Manager enhances security with policy automation, AI threat detection, and flexible, scalable privilege account management.
Fortinet FortiToken offers flexible, cost-effective two-factor authentication with easy installation, strong security, and user convenience via a mobile app.
CyberArk Privileged Access Manager helps ensure data privacy because we now know who is using which credentials and at what time.
It keeps a record of activities, allowing me to easily fetch screen recordings to detect any misuse and see who did what and what happened.
It can integrate with Splunk, SNMP, and other solutions and technologies.
The main use case of FortiToken is that it is a hardware-based solution, providing secure two-factor authentication for administrators.
Fortinet FortiToken provides very important security benefits because it is used to manage FortiGate from outside, exclusively with Fortinet FortiToken.
It is very user-friendly and easily integrates with various firewalls, making it convenient to use within diverse environments.
 

Categories and Ranking

CyberArk Privileged Access ...
Average Rating
8.6
Reviews Sentiment
6.8
Number of Reviews
227
Ranking in other categories
User Activity Monitoring (1st), Enterprise Password Managers (3rd), Privileged Access Management (PAM) (1st), Mainframe Security (2nd), Operational Technology (OT) Security (3rd)
Fortinet FortiToken
Average Rating
8.4
Reviews Sentiment
7.0
Number of Reviews
31
Ranking in other categories
Authentication Systems (4th)
 

Mindshare comparison

While both are Identity and Access Management solutions, they serve different purposes. CyberArk Privileged Access Manager is designed for Privileged Access Management (PAM) and holds a mindshare of 15.8%, down 21.4% compared to last year.
Fortinet FortiToken, on the other hand, focuses on Authentication Systems, holds 5.1% mindshare, down 7.0% since last year.
Privileged Access Management (PAM) Market Share Distribution
ProductMarket Share (%)
CyberArk Privileged Access Manager15.8%
WALLIX Bastion7.2%
Delinea Secret Server7.1%
Other69.9%
Privileged Access Management (PAM)
Authentication Systems Market Share Distribution
ProductMarket Share (%)
Fortinet FortiToken5.1%
Microsoft Entra ID12.9%
Cisco Duo8.1%
Other73.9%
Authentication Systems
 

Featured Reviews

Atul-Gujar - PeerSpot reviewer
Secures critical infrastructures with essential user session audit records
A potential area for improvement is enhancing support for cluster environments and distributed Vaults. Clients in multiple countries that need central access have different challenges that require better solutions from CyberArk. For financial services, CyberArk can improve incident response by ensuring fast support for critical priority tickets to meet compliance requirements. Providing more documentation on CyberArk is recommended for new team members to enhance their troubleshooting capabilities. I understand it's up to the client, but 99% fail to change the demo key, so it's crucial for CyberArk to emphasize changing the key and documenting it as part of the installation process.
Ahmed Auf - PeerSpot reviewer
Has strengthened user authentication and remains reliable despite recent license transfer limitations
I love to work with Fortinet FortiToken because it's easy to configure with any user and with FortiAuthenticator. We uploaded it and use it for any authentication with any user, with integration with any device. With FortiAuthenticator, we integrated it with any server, such as Active Directory, and use the token for VPN and other purposes. In the future, we ask customers to use it with FortiAuthenticator, not just the token, as it provides better integration capabilities. When we buy a specific Fortinet FortiToken, we use it on FortiGate only. Fortinet FortiToken provides very important security benefits because it is used to manage FortiGate from outside, exclusively with Fortinet FortiToken. Without Fortinet FortiToken, administrators cannot use or add admin privileges or manage it from outside, as this could lead to attacks or malicious activity.
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Top Industries

By visitors reading reviews
Financial Services Firm
15%
Computer Software Company
14%
Manufacturing Company
9%
Government
6%
Computer Software Company
14%
Financial Services Firm
7%
Government
7%
Manufacturing Company
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business59
Midsize Enterprise41
Large Enterprise171
By reviewers
Company SizeCount
Small Business17
Midsize Enterprise5
Large Enterprise9
 

Questions from the Community

How does Sailpoint IdentityIQ compare with CyberArk PAM?
We evaluated Sailpoint IdentityIQ before ultimately choosing CyberArk. Sailpoint Identity Platform is a solution to manage risks in cloud enterprise environments. It automates and streamlines the m...
What do you like most about CyberArk Privileged Access Manager?
The most valuable features of the solution are control and analytics.
What is your experience regarding pricing and costs for CyberArk Privileged Access Manager?
Regarding costs, CyberArk Privileged Access Manager is not a cheap product; hence, many companies struggle with its high licensing cost. While it's valuable, it comes with a high price tag, making ...
What do you like most about Fortinet FortiToken?
The solution is simple and similar to Google Authenticator. It follows time-based authentication. We use it for hardware and software in one environment. The tool offers simple and fast authenticat...
What needs improvement with Fortinet FortiToken?
In my opinion, Fortinet FortiToken can be improved based on specific requirements. We will suggest solutions based on customer requirements and price availability.
What is your primary use case for Fortinet FortiToken?
I use Fortinet FortiToken for authentication and multi-factor authentication (MFA). I utilize Fortinet FortiToken's ability to integrate seamlessly with Fortinet platforms such as Fortinet FortiGat...
 

Also Known As

CyberArk Privileged Access Security, CyberArk Enterprise Password Vault
No data available
 

Overview

 

Sample Customers

Rockwell Automation
Black Gold Regional Schools, Amadeus Hospitality, Jefferson County, Chunghwa Telecom, City of Boroondara, Dimension Data
Find out what your peers are saying about CyberArk, Delinea, WALLIX and others in Privileged Access Management (PAM). Updated: September 2025.
871,358 professionals have used our research since 2012.