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CyberArk Privileged Access Manager vs Digital Guardian comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
6.6
CyberArk enhances security, reduces risks and costs, improves efficiency, and streamlines workflows, but ROI remains difficult to quantify.
Sentiment score
5.8
Digital Guardian improved data protection, reduced breach risks, ensured compliance, saved money, and enhanced security and operational efficiency.
The return on investment lies in improved security infrastructure, addressing over-privileged access, and reducing the risk of credential compromise, which is a major source of data breaches.
Cyber Security Engineer at Isolutions Associates Ltd (ISOLS)
The end users have the authority to reconcile the password or verify it before using session isolation, which is one of the unique features that can be enabled through Privileged Session Manager, preventing any attacks from happening within the organization when connected with sessions through CyberArk Privileged Access Manager.
Senior Engineer at a tech vendor with 1,001-5,000 employees
CyberArk Privileged Access Manager has helped customers save on costs primarily by reducing the number of engineering and information security personnel.
Head of Sales Services Department at a comms service provider with 51-200 employees
 

Customer Service

Sentiment score
6.5
CyberArk Privileged Access Manager's customer service is knowledgeable but experiences delays and inconsistency in response times.
Sentiment score
6.7
Digital Guardian's customer service is prompt but can be inconsistent, especially for complex issues or international clients.
CyberArk has been exceptional in coming back to us with immediate responses.
IT Cyber Security Lead at a mining and metals company with 1,001-5,000 employees
It could be forever until you talk to someone who knows what they are doing.
Senior PAM Consultant at iC Consult GmbH
Based on the issue resolution and support quality, I rate the support 10 out of 10.
Operation Specialists at a tech vendor with 10,001+ employees
For vendor support, such as Fortra support, I would rate it a seven because all the support comes from different parts that sometimes have challenges meeting time zones, and sometimes they reroute to distributors and rely on partners.
Cyber Security Researcher at a tech services company with 11-50 employees
 

Scalability Issues

Sentiment score
7.6
CyberArk Privileged Access Manager is scalable, supports diverse environments, but scaling decisions depend on licensing and proper planning.
Sentiment score
8.0
Digital Guardian efficiently scales across environments, managing endpoints for organizations of all sizes, despite minor regional replication challenges.
The CPM can reportedly handle up to 50,000 accounts independently without issue.
Privileged Access Management Engineer at a hospitality company with 10,001+ employees
I would rate it a ten out of ten for scalability.
IT Cyber Security Lead at a mining and metals company with 1,001-5,000 employees
They had 40,000 passwords in this one safe, and it was saving the last ten iterations of each password object. That means they had 400,000 password objects in this safe. They exceeded the limit.
Senior PAM Consultant at iC Consult GmbH
Regarding scalability, it is a 10 out of 10.
Cyber Security Researcher at a tech services company with 11-50 employees
 

Stability Issues

Sentiment score
7.7
CyberArk Privileged Access Manager is highly reliable and stable, with minor issues mainly from older versions or configurations.
Sentiment score
7.6
Digital Guardian offers superior stability with frequent updates, but some users face challenges requiring specific modifications for optimal performance.
Proper fine-tuning and expertise ensure the product performs well.
Cybersecurity Specialist at a comms service provider with 5,001-10,000 employees
Overall, the stability of the solution is high.
Senior Cybersecurity Manager at a financial services firm with 10,001+ employees
It has a large customer base and positive feedback within my network.
Senior Manager at a energy/utilities company with 1,001-5,000 employees
 

Room For Improvement

CyberArk Privileged Access Manager needs improved navigation, reporting, automation, integration, platform compatibility, and pricing for enhanced user satisfaction.
Digital Guardian needs improvements in compatibility, ease of use, performance, support, and efficiency across platforms for better operation.
They want everything to be on the cloud, but even in the SaaS version of CyberArk Privileged Access Manager, they need to deploy some servers on-premises.
Presales Engineer at a computer software company with 201-500 employees
We cannot generate a plug-in for web-based applications.
Contractor at a pharma/biotech company with 5,001-10,000 employees
If they want clients to move to the cloud, they need to support them in real-time.
Senior Manager at a consultancy with 11-50 employees
The issue is that it works only with users or companies with more than 500 users.
Cyber Security Researcher at a tech services company with 11-50 employees
 

Setup Cost

CyberArk Privileged Access Manager is costly but valued for features and security, deemed worthwhile for large implementations.
Digital Guardian provides flexible licensing and custom solutions, considered the best DLP option despite higher costs.
CyberArk is expensive compared to other products I know.
Cybersecurity Specialist at a comms service provider with 5,001-10,000 employees
CyberArk is comparatively expensive compared to other PAM solutions, such as Delinea, especially during renewal.
Presales Engineer at a computer software company with 201-500 employees
CyberArk's SaaS solution is particularly expensive.
Senior Manager at a energy/utilities company with 1,001-5,000 employees
 

Valuable Features

CyberArk Privileged Access Manager enhances security and efficiency with robust features, seamless integrations, and user-friendly, scalable architecture.
Digital Guardian enhances data security with scalable DLP, seamless integration, advanced features, and comprehensive monitoring for compliance.
CyberArk Privileged Access Manager helps ensure data privacy because we now know who is using which credentials and at what time.
Senior Cybersecurity Manager at a financial services firm with 10,001+ employees
It keeps a record of activities, allowing me to easily fetch screen recordings to detect any misuse and see who did what and what happened.
Senior Manager at a consultancy with 11-50 employees
It can integrate with Splunk, SNMP, and other solutions and technologies.
Technical Support Analyst at Capgemini
Digital Guardian can easily integrate with this data classification solution and has a very granular level of configuration and policy tuning.
Cyber Security Researcher at a tech services company with 11-50 employees
 

Categories and Ranking

CyberArk Privileged Access ...
Average Rating
8.6
Reviews Sentiment
6.8
Number of Reviews
230
Ranking in other categories
User Activity Monitoring (1st), Enterprise Password Managers (2nd), Privileged Access Management (PAM) (1st), Mainframe Security (1st), Operational Technology (OT) Security (3rd)
Digital Guardian
Average Rating
7.4
Reviews Sentiment
6.8
Number of Reviews
12
Ranking in other categories
Data Loss Prevention (DLP) (16th), Endpoint Encryption (7th), Mobile Data Protection (4th), Advanced Threat Protection (ATP) (24th), Endpoint Detection and Response (EDR) (43rd)
 

Mindshare comparison

While both are Network Security Systems solutions, they serve different purposes. CyberArk Privileged Access Manager is designed for Privileged Access Management (PAM) and holds a mindshare of 11.4%, down 19.6% compared to last year.
Digital Guardian, on the other hand, focuses on Data Loss Prevention (DLP), holds 2.5% mindshare, down 3.4% since last year.
Privileged Access Management (PAM) Mindshare Distribution
ProductMindshare (%)
CyberArk Privileged Access Manager11.4%
Delinea Secret Server4.9%
One Identity Safeguard4.4%
Other79.3%
Privileged Access Management (PAM)
Data Loss Prevention (DLP) Mindshare Distribution
ProductMindshare (%)
Digital Guardian2.5%
Microsoft Purview Data Loss Prevention8.0%
Varonis Platform5.8%
Other83.7%
Data Loss Prevention (DLP)
 

Featured Reviews

Atul-Gujar - PeerSpot reviewer
CyberArk manager at a comms service provider with 10,001+ employees
Secures critical infrastructures with essential user session audit records
A potential area for improvement is enhancing support for cluster environments and distributed Vaults. Clients in multiple countries that need central access have different challenges that require better solutions from CyberArk. For financial services, CyberArk can improve incident response by ensuring fast support for critical priority tickets to meet compliance requirements. Providing more documentation on CyberArk is recommended for new team members to enhance their troubleshooting capabilities. I understand it's up to the client, but 99% fail to change the demo key, so it's crucial for CyberArk to emphasize changing the key and documenting it as part of the installation process.
Syed Mubeen - PeerSpot reviewer
Cyber Security Researcher at a tech services company with 11-50 employees
Enterprise data protection has supported regulatory compliance and integrates with classification tools
In terms of functionality, many features are valuable in Digital Guardian, as the first thing for most customers is that they are using solutions such as Boldon James and Titus, which fall under the classification side, and Digital Guardian can easily integrate with this data classification solution and has a very granular level of configuration and policy tuning. Digital Guardian's data protection policies are indeed useful for my clients. Regarding Digital Guardian, I find it to be a very good solution, and in fact, it is an enterprise-level solution that has very tight integration with most of the products, with Fortra but also with others.
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885,789 professionals have used our research since 2012.
 

Top Industries

By visitors reading reviews
Financial Services Firm
13%
Manufacturing Company
10%
Computer Software Company
8%
Government
5%
Financial Services Firm
15%
Computer Software Company
9%
Manufacturing Company
8%
Healthcare Company
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business59
Midsize Enterprise42
Large Enterprise174
By reviewers
Company SizeCount
Small Business10
Large Enterprise3
 

Questions from the Community

How does Sailpoint IdentityIQ compare with CyberArk PAM?
We evaluated Sailpoint IdentityIQ before ultimately choosing CyberArk. Sailpoint Identity Platform is a solution to manage risks in cloud enterprise environments. It automates and streamlines the m...
What do you like most about CyberArk Privileged Access Manager?
The most valuable features of the solution are control and analytics.
What is your experience regarding pricing and costs for CyberArk Privileged Access Manager?
My thoughts on the pricing of CyberArk Privileged Access Manager depend entirely on the vendors' requirements. If they want their things to be secure, they have to spend accordingly. We have four t...
What needs improvement with Digital Guardian?
Regarding points for improvement, from a technical aspect, I do not see any suggestions that have come to my notice, but it is an enterprise-level product, and the issue is that it works only with ...
What is your primary use case for Digital Guardian?
The main use case for Digital Guardian is for endpoint DLP, as it is the product for endpoint-level DLP and is one of the core requirements for many enterprises that have to follow compliance, so t...
What advice do you have for others considering Digital Guardian?
I would recommend Digital Guardian to other users, as I mentioned, we have to see the client's existing environment, and since we are not bound to sell Digital Guardian, we are open to selling even...
 

Also Known As

CyberArk Privileged Access Security, CyberArk Enterprise Password Vault
No data available
 

Overview

 

Sample Customers

Rockwell Automation
The Fifth Avenue Theatre, Jabil Circuit
Find out what your peers are saying about CyberArk Privileged Access Manager vs. Digital Guardian and other solutions. Updated: September 2019.
885,789 professionals have used our research since 2012.