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CyberArk Identity vs Zilla Security comparison

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Comparison Buyer's Guide

Executive SummaryUpdated on Dec 1, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Omada Identity
Sponsored
Ranking in Identity Management (IM)
4th
Average Rating
8.2
Reviews Sentiment
6.8
Number of Reviews
48
Ranking in other categories
User Provisioning Software (3rd), Identity and Access Management as a Service (IDaaS) (IAMaaS) (5th), Customer Identity and Access Management (CIAM) (3rd)
CyberArk Identity
Ranking in Identity Management (IM)
11th
Average Rating
8.2
Reviews Sentiment
7.0
Number of Reviews
23
Ranking in other categories
Authentication Systems (8th), Authorization Software (3rd), Enterprise Password Managers (8th), User Entity Behavior Analytics (UEBA) (9th), Access Management (6th), Active Directory Management (9th), Cloud Resource Access Management (2nd), Customer Identity and Access Management (CIAM) (6th)
Zilla Security
Ranking in Identity Management (IM)
20th
Average Rating
9.0
Reviews Sentiment
7.4
Number of Reviews
2
Ranking in other categories
Identity and Access Management as a Service (IDaaS) (IAMaaS) (17th)
 

Mindshare comparison

As of May 2025, in the Identity Management (IM) category, the mindshare of Omada Identity is 3.5%, down from 3.6% compared to the previous year. The mindshare of CyberArk Identity is 2.1%, up from 1.1% compared to the previous year. The mindshare of Zilla Security is 1.1%, up from 0.1% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Identity Management (IM)
 

Featured Reviews

Pernilla Hulth - PeerSpot reviewer
The interface is easy to use and gives you a solid overview
The cloud-based deployment was straightforward, but the on-prem deployment was in a highly complex ecosystem. Omada has matured since then. I wouldn't say that it isn't straightforward, but it depends on the customer. A standard deployment is relatively easy, but it can be more painful if you need a lot of customization. We deployed the cloud solution in around four months, nearly meeting the 12-week benchmark. The on-prem deployment took three years. It was a highly complex ecosystem that was dependent on other systems. Depending on the size of your environment, you need a product owner and some specialists for maintenance. My last customer was a university with a complex environment. They had around 12 people involved in maintenance at that organization. Typically, it's between 2-5 people.
Julio Montero - PeerSpot reviewer
Access management system provides strong security and effortless user authentication
The solution can be deployed on cloud or on-premises. CyberArk is more on the cloud than on local hardware. The deployment is initially quite difficult. That said, when you are doing the implementation of CyberArk, there are so many tutorials that make the learning process very easy. The only complaint could be the language barrier. It's difficult if you don't have a very good level of English. Otherwise, it is very easy. You can have it set up within three months without much difficulty. It's hard to get started, however, once you get going, it gets easier. A full deployment takes half a year or less. There is some maintenance necessary. A company is constantly hiring and letting go of employees. The access is always changing, so access must always be adjusted. Or, if we need another law of filter, we would need to add those, or even take them away. That's another aspect of maintenance.
Hubert Hopkins - PeerSpot reviewer
Reasonably priced, responsive support, and easy to implement access reviews
There is still no automated way to de-provision access due to a review completion, but they are getting there in terms of making it unified. Right now it is just a one-way integration, importing user lists. I believe they working on it. I can pull a user list in, but when I do a review, the results get sent to a ticket which requires a person to execute. As a result of the review, there is no automation for the removal of access. They are going there, and the next step is to continue to streamline the process operationally and resource-wise. The review process is great. The scope for improvement is more at the results end. It would be great if it could systematically communicate with that end system and remove the requested access automatically.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The administrative features and SoD are valuable."
"Omada offers a technical solution that addresses both our needs."
"Technically, the product does everything one would expect from an identity and access management platform. The product offers robust handling of Active Directory resources."
"The teams we work with at Omada provide great insights and support. Overall, it has been a pleasure working with them. That's the part we value the most."
"Omada Identity Suite has a very powerful workflow engine. It is used for requesting access for approval to everything that's around Access Management and for re-certification purposes."
"The best feature in Omada Identity is that it enables us to implement standardized employee life cycle processes so that we don't have to create them ourselves. We can then use the standard workflows. The breadth and scope of the solution’s IGA features also fulfill our requirements."
"The most valuable aspects of Omada Identity for me are the automation capabilities."
"For me, the best feature of Omada Identity is its web interface because it's really easy for users to understand."
"I like the RBAC (Role-Based Access Control). It basically involves defining various roles, and then simply assigning those roles to users."
"I found the solution to be stable."
"Being able to integrate CyberArk Identity with Microsoft Defender is valuable."
"The feature that we find most valuable is the ability to integrate multiple IDs for on-premises Active Directory."
"It has machine learning and can help clients to learn the environment and understand what is happening."
"CyberArk Identity's ability to safeguard financial services infrastructure is good."
"The solution helps with auditing, and monitoring, and integrates with Splunk for log analysis. User activity logs are captured in CyberArk Identity and sent to external tools like Splunk for analysis and monitoring."
"The most valuable feature of CyberArk Identity is the adaptive interface."
"We had these spreadsheets all over the place, but now we have a library of evidence to consult when needed. Zilla keeps everything in one place. It's not scattered all over anymore."
"I enjoy the ease of setup and creation of a review. Being a user of the tool or kind of an admin of the tool, the ease of setup of an access review is valuable."
 

Cons

"Omada Identity has two main issues that need to be solved or improved the most. One is its setup or installation process because it's complex and cumbersome. I'm talking about the process for on-premises deployment because I've never tried the cloud version of Omada Identity. Setting up the cloud version should be much easier. The second area for improvement in Omada Identity is that it's piggybacking on Microsoft's complex way of having all kinds of add-ons, extensions, or setups, whether small or large, such as the new SQL Server, and it's cumbersome to make sure that everything works. Omada Identity is a complex solution and could still be improved."
"Documentation can be improved. I have already filed a few suggestions to make documentation more clear and more representative of reality."
"Its flexibility is both a good thing and a bad thing. Because it is very flexible, it also becomes too complex. This is common for most of the products we evaluated. Its scalability should be better. It had a few scalability issues."
"The backend is pretty good but the self-service request access screen, the GUI, needs improvement. It's an old-fashioned screen. Also, Omada has reports, but I wouldn't dare show them to the business because they look like they're from 1995. I know they are working on these things and that’s good, because they’re really needed."
"I would like to see them expand the functionality of the tool to continue to be competitive with the monsters out there. For example, they could add functionality on the authentication side, functionality that Octa and SailPoint have. But they should do that while maintaining the same simplicity that makes Omada a product of choice today."
"Omada Identity's user interface needs improvement, especially for new users."
"I am not working with the product, but they have this BI tool for role-based mining, and I think that should be included in the core product rather than an add-on."
"I would like more training. As someone who is new to this world, I don't feel that the courses Omada provides are good enough. They should also improve the documentation. It is difficult to learn how to use the solution by yourself"
"To enhance the product, they can consider improving the user interface of the software and possibly the customer support team. Sometimes, there is a delay in handling my inquiries via email, which could be addressed for better service."
"In terms of a governance platform, it's worth noting that CyberArk doesn't offer a particularly strong one."
"They can include the Mobile Device Management (MDM) feature."
"The user interface could be improved."
"At the moment CyberArk needs to enrich Conjur and it needs to be made more viable so that its adoption can be made much faster."
"We would like to see an improvement in the ability to manage mobile devices."
"The OpenID features could improve in CyberArk Identity."
"Integration or deployment is extremely difficult for CyberArk Identity."
"Maybe this is coming with their AI module, but I would like to see a feature that performs baseline analysis of permissions that may not fit into a role, and it attempts to group them into a role. We've run into problems with applications where someone has not created a role but assigned ad hoc permissions to a user. We still need to do some manual work to identify the group that the user belongs to. It would be amazing to have Zilla streamline that."
"There is still no automated way to de-provision access as a result of a review, but they are getting there in terms of making it unified. They are getting closer to that."
 

Pricing and Cost Advice

"My client deals directly with the Omada Identity team in terms of licensing. I never look at pricing, so I'm not aware of how much the solution costs, but it's worth the money. Often, when you begin to use Omada Identity and it takes a while to set up, it'll be irreversible, and you'd depend on and focus more on the functionality of the solution, rather than its price tag."
"From an on-prem point of view, the cost is quite transparent and reasonable. The direct cost is primarily for licenses and maintenance on licenses."
"It is expensive. Fortunately, I had a very good procurement manager on my side, but they are expensive. The closest competitors are also very expensive. You get a full-fledged solution that can do everything you dream of, but you pay for everything."
"The pricing is too high for SMBs."
"The pricing is okay."
"Being Dutch, I can only say that it is extremely expensive, but all software products are expensive. If you have 38,000 users, then even one dollar or one euro per person would amount to a significant amount of money. Because of the high number of users, anything gets expensive very fast here."
"Omada is too expensive. We are in the automotive industry. The pricing might be high because most of the other customers are in the insurance or banking sectors, but it's steep for an auto supply company."
"Omada isn't cheap or expensive. The licensing model is flexible. I've only had limited interactions with the Omada sales team, but they were positive. They don't sell the customers more licenses than they need. It's important to accurately forecast future usage. For example, we have many licenses that we don't use because we don't have the identities yet. We pay extra, which isn't good."
"There is an initial license and then there is a subscription needed."
"We find that the pricing and licensing of this solution is adequate, as compared to the other competitors in the market."
"There could be some additional costs apart from the licensing costs of the solution when you want to develop connectors in CyberArk Identity."
"The pricing is acceptable. It is worth considering what we are protecting with the amount charged."
"Their pricing is obviously a lot higher than many vendors in the marketplace but their service is also unmatched."
"The solution is cheap and I rate its pricing an eight out of ten."
"I would rate the tool’s pricing a seven out of ten. The product’s pricing is expensive and is on a yearly basis. You will need to pay around 10,000 GBP for 500 users."
"I think it is a fairly priced tool. I rate the tool between six and seven on a scale of one to ten where one is expensive, and ten is cheap."
"It has been fair because we have been in from the beginning or close to the beginning. I know it is not truly an identity access management system yet, but its price was one of the appealing factors for us to purchase it at the time. It was reasonably priced."
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Top Industries

By visitors reading reviews
Financial Services Firm
16%
Computer Software Company
13%
Manufacturing Company
8%
Government
7%
Financial Services Firm
17%
Computer Software Company
14%
Manufacturing Company
11%
Healthcare Company
6%
Security Firm
29%
Financial Services Firm
15%
Retailer
6%
Computer Software Company
5%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
 

Questions from the Community

What do you like most about Omada Identity Cloud?
As an administrator, we benefit from a lot of functionality that is available out of the box, but it is also configur...
What is your experience regarding pricing and costs for Omada Identity Cloud?
They are positioned at a good price point. They are lower than some of their competitors.
What needs improvement with Omada Identity Cloud?
The biggest issue, which is the reason why we are transitioning from their product to SailPoint, is the overall user ...
What do you like most about CyberArk Identity?
The integration capabilities, ability to integrate CyberArk into the overall IBB strategy of our current clients.
What is your experience regarding pricing and costs for CyberArk Identity?
The pricing point is very good. I compared it with other products, and it does not require a heavy investment.
What needs improvement with CyberArk Identity?
It does not have global market penetration, and sometimes, there are support issues. CyberArk Identity can definitely...
What is your experience regarding pricing and costs for Zilla Security?
It has been fair because we have been in from the beginning or close to the beginning. I know it is not truly an iden...
What needs improvement with Zilla Security?
There is still no automated way to de-provision access due to a review completion, but they are getting there in term...
What is your primary use case for Zilla Security?
We use the tool for access reviews. It is mainly for our regulatory SOX compliance. That was the main use case, and w...
 

Also Known As

Omada Identity Suite, Omada Identity Cloud
Idaptive
No data available
 

Overview

 

Sample Customers

Bayer, ECCO Shoes, Vattenfall, NuStar Energy, Unicredit, Schiphol Group, BMW Group, Deutsche Leasing
MLB, Citi, Pfizer, SulAmerica, GE Capital, Shiseido
Information Not Available
Find out what your peers are saying about CyberArk Identity vs. Zilla Security and other solutions. Updated: April 2025.
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