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CTERA Intelligent Data Platform vs Kiteworks comparison

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Comparison Buyer's Guide

Executive SummaryUpdated on Sep 18, 2026

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

CTERA Intelligent Data Plat...
Ranking in Content Collaboration Platforms
6th
Average Rating
8.6
Reviews Sentiment
6.8
Number of Reviews
26
Ranking in other categories
File System Software (1st), NAS (4th), Cloud Migration (4th), Cloud Storage (2nd), Cloud Backup (7th), Disaster Recovery (DR) Software (5th), Cloud Storage Gateways (1st), AI Legal & Compliance (2nd)
Kiteworks
Ranking in Content Collaboration Platforms
14th
Average Rating
8.6
Reviews Sentiment
6.9
Number of Reviews
13
Ranking in other categories
Enterprise Content Management (16th), Email Security (27th), Managed File Transfer (MFT) (7th), Secure Email Gateway (SEG) (9th)
 

Mindshare comparison

As of September 2026, in the Content Collaboration Platforms category, the mindshare of CTERA Intelligent Data Platform is 2.8%, up from 1.4% compared to the previous year. The mindshare of Kiteworks is 2.7%, up from 2.4% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Content Collaboration Platforms Mindshare Distribution
ProductMindshare (%)
CTERA Enterprise File Services Platform2.8%
Kiteworks2.7%
Other94.5%
Content Collaboration Platforms
 

Featured Reviews

Tim M. - PeerSpot reviewer
Senior Manager at a manufacturing company with 10,001+ employees
Supports global file recovery and rapid data versioning across 80 nodes
When we implemented CTERA Enterprise File Services Platform early on, and we've been on the platform for three years, we have three different cloud portals. We have an EU portal, we have an Americas portal, and we have an APAC portal. It would be nice if we could combine that into one portal just for that global single pane of glass look. We've talked with them about that and they say it's challenging just because of some of the structure, but that would be something nice if we could get that. I integrated with Varonis, and because CTERA Enterprise File Services Platform didn't have initially a working relationship with that vendor, it would have been nice had that pre-existed us saying we need this. But that wasn't totally CTERA's fault. There was a lot of challenge working with the vendor to build out that interface. A single pane of glass for CTERA Enterprise File Services Platform would be beneficial. Everything else works fairly well. We've never had a point where we couldn't get to something that caused us to have a serious outage, and that to me is the mark of a good software package. It's never really caused us serious issues. We have our issues, that's true, and every software package does. However, we've always been able to meet the needs of the business, and we drive hard on security, stability, and scalability. From the scalability standpoint, that's one of the most important things to us. We're on their capacity-based licensing, so if I need to ramp up another CTERA Enterprise File Services Platform NAS, if we have an M&A, I can easily and quickly spin up another NAS and start doing that data transition fairly quickly. The biggest maintenance issue with CTERA Enterprise File Services Platform is firmware upgrades. We've done a lot of transition from hardware solution to virtualized infrastructure in order to minimize that hardware lifecycle portion of it. We have to upgrade the firmware and sometimes that can be challenging in the nature of business of our size with 80 CTERA Enterprise File Services Platform nodes around the globe. The issue we've had with CTERA Enterprise File Services Platform happened recently in a firmware upgrade where there was a major database back-end upgrade and that took some time. For our smaller sites, it would be an hour or two, and I can build that into a fairly easy change window. But in our larger sites where we may have hundreds of terabytes of data, that database update process took maybe a day or a day and a half. That becomes more challenging, especially in a manufacturing environment where people are wanting to access configuration files. We had to pin the data locally because the data would be available on the local edge filer, but the cloud sync, while it was updating the database, the cloud files weren't available. That would be the other thing I'd like to see an improvement on: some way to do those database upgrades either in a more segmented fashion or in some type of offline environment. I understand the logistics behind that sounds easy, but I'm sure it's not.
KT
Associate Consultant at a tech consulting company with 10,001+ employees
Streamlined global file sharing with user-friendly interface and self-service capabilities
I'm not a network expert, however, there must be some room for improvement. Perhaps there could be a notification to users about their bandwidth or network packet loss. If users receive such notifications, they can understand any disruptions are due to issues with their network or bandwidth rather than the site or Kiteworks. Additionally, I work from offshore India, and I told my client manager to communicate with the Kiteworks forum salesman regarding one feature. I noticed the Kiteworks login UI is very basic, lacking customization. Allowing more HTML tags to add hyperlinks or user-friendly information on the home page would be very useful.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The CTERA Enterprise File Services Platform is a hybrid solution that supports both on-premises and cloud environments."
"The replication workflows have replicated content to our branch offices and cached that content, which makes that content accessible to our regional offices around the globe and makes accessing that data much easier and much faster."
"The solution provides data eviction, where unused data is evicted from the local file, freeing up space. It also allows data to be rehydrated from the cloud when needed."
"CTERA Enterprise File Services Platform has impacted my organization positively; it functions exactly as a Windows server, and users are just happy about it."
"CTERA Enterprise File Services Platform has positively impacted our organization as it has allowed us to shrink our on-premise file system footprint, moving out from data centers and adopting a cloud-first strategy, which brings cost savings."
"CTERA has been particularly capable of keeping all of our workstations backed up. That became a critical feature for us during the pandemic when computers were rarely in the office. Everybody went off-site with their computers, and we were accustomed to working with a centralized storage infrastructure where people would come to the office and connect to the server to use, create, and modify files. Everything was done directly to that server."
"The user interface of CTERA Enterprise File Services Platform is fantastic, providing a centralized console where we can manage all our Edge Filers and configure them through a very user-friendly interface."
"I recommend everyone to use CTERA Enterprise File Services Platform as it is really stable, versatile, and it does not have much downtime—it is perfect."
"The most valuable aspect of Kiteworks is undoubtedly the private content network. This feature is particularly beneficial for us. Furthermore, it serves as a centralized platform that enables us to track and manage our information exchange."
"The most valuable feature is the ability to send a large file of 30 GB in size and more. In Outlook and other email applications, you cannot send files that are larger than 20 MB. But with Kiteworks, 30 GB is transferable by default and, with the proper approval, a file of up to 100 GB can be sent. It makes file transfer very easy and smooth."
"We can see when people are sending things. We can definitely see who is sending to whom. From the administrative logs, we can see who is sending to an outside entity, and those logs are retained for quite a while."
"The best part of this solution is that we can generate multiple reports about how the data is transferred and about user information or IP."
"The solution removes the limitations with file attachment size that is found with regular email."
"The most useful feature of this solution is to share files with external parties and we can use this functionality to share files internally too."
"It’s a great product that you should seriously consider and take the first step by training."
"The top two features are the two-factor authentication, which is pretty good. It's easily understood by the users. And their API is rather robust. We have numerous integrations that work off the API."
 

Cons

"There’s an issue with permissions, they aren’t always as transparent for customers as Microsoft’s, for example."
"However, it is a bit difficult to find the files because I need to go through each and every folder step-by-step, and the search engine optimization is not that good, so I face some difficulties in finding the files."
"One area for improvement is the migration tool, which at times does not work as designed, necessitating the use of alternative solutions like Robocopy."
"I am looking for a process where version upgrades do not impact the customers. There is no downtime."
"I would rate CTERA Enterprise File Services Platform a nine out of ten because I think there are some shortcomings in the performance of the gateway that could be improved, and I realize part of that is we are running an older version."
"CTERA Enterprise File Services Platform is not as stable as a corporate would prefer."
"CTERA Enterprise File Services Platform could be improved by being a little faster in performance and having a timeline for new features and updates."
"There are two things about CTERA Enterprise File Services Platform that I think they can improve. The first one is the reporting or maybe the monitoring solution because they lack reporting about the shares that we have, the used space, the total space, the permissions, or other relevant metrics."
"The one feature, which I have also requested directly to Kiteworks, is to have a scheduled upgrade function. Currently, one of my engineers logs in after hours for the upgrade. We're a hospital, and we're 24/7, but the primary users are seven to five. So, we log in the early evening just to push a button to tell it to do the update. It would be nice if that could be very easily scheduled."
"File location could be improved."
"It would be nice if Kiteworks could provide a free version of the platform so that it could be used for a certain number of file transfers. We could be charged a fee if we exceeded the number of allotted file transfers."
"There are always issues when there are bugs or upgrades. The challenge with upgrading is getting more storage from the customer. Every time we have a new version, it requires additional storage. This means that the customer would need to procure more storage for their server, which they don't like because it means additional cost to them. So, I think my request would be that the version upgrades don't require any significant storage requirement."
"I noticed the Kiteworks login UI is very basic, lacking customization. Allowing more HTML tags to add hyperlinks or user-friendly information on the home page would be very useful."
"I would like to see immediate releases of fixes because now it takes at least a week. If that time span can be reduced to one day or two days, that would be very helpful for users so that things are sorted and transactions work smoothly."
"Perhaps there could be a notification to users about their bandwidth or network packet loss."
"There is one particular thing that is a nuisance."
 

Pricing and Cost Advice

"It is fairly priced. I am not too involved in the pricing of what we used to pay, but it would have reduced the cost of ownership. I cannot give a figure, but the EMC solution was very expensive compared to CTERA."
"I find the pricing reasonable. They offered us deals that helped us. Especially with the upgrade to a bigger unit last year, they were helpful with the deal."
"It is hard to compare the costs if we want to retain the same model of a separate high-performance storage or certain things, but it is one of the cheapest solutions available in Israel."
"CTERA's pricing seems to be on par with some of the other players, such as Nasuni and Azure. They all have benefits, but CTERA is competitive for its features."
"So far, pricing seems to be fine."
"I am not directly involved in the pricing aspects, but I understand that CTERA's pricing is competitive and within industry standards."
"CTERA's pricing model is competitive compared to other companies that achieve the same thing. Their closest rival is Nasuni, and CTERA is significantly more affordable than Nasuni."
"The license management is changing and confusing. If I could make one change to it, it would be better license management through the API."
"The solution is very expensive because we are buying with Malaysian Ringgit and it's sold in US dollars."
"The price of Kiteworks is reasonable."
"I believe it's a little costly, but given the faith that we put into it from a security perspective to maintain the integrity of our patient information that is being transferred through this system, that's a small price to pay. So, on the surface, it might look like a lot of money, but depending on the need for security, which is where we feel it shines, it's okay price-wise."
"It is not really expensive. I mean, to me it's obviously expensive, but it's worth it."
"They changed it midstream. We were being charged a certain flat rate for SFTP traffic. For whatever reason, at the beginning of the year, our pricing changed, and we are now being charged more for using a feature of the product than we were when we first bought it. That has been our experience with billing. It turned out to be more expensive than when we started with it."
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Top Industries

By visitors reading reviews
Computer Software Company
35%
Outsourcing Company
32%
Financial Services Firm
4%
Construction Company
4%
Financial Services Firm
12%
Comms Service Provider
11%
Government
10%
Manufacturing Company
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business6
Midsize Enterprise2
Large Enterprise26
By reviewers
Company SizeCount
Small Business3
Large Enterprise11
 

Questions from the Community

What is your experience regarding pricing and costs for CTERA Enterprise File Services Platform?
Regarding pricing, setup costs, and licensing, I found CTERA Enterprise File Services Platform to have competitive pricing compared to options such as Nasuni and IBM, and we were satisfied with bot...
What needs improvement with CTERA Enterprise File Services Platform?
One area for improvement with CTERA Enterprise File Services Platform involves the data metrics, as I think having deeper insights into usage at the folder level would be beneficial; understanding ...
What is your primary use case for CTERA Enterprise File Services Platform?
CTERA Enterprise File Services Platform is used primarily as cloud storage and data retention within the company. For cloud storage and data retention in our organization using CTERA Enterprise Fil...
What is Kiteworks?
Kiteworks is a secured file sharing platform that enables users to collaborate with different parties across a robust offering of secured protected channels. Users have the option of virtual privat...
What needs improvement with Kiteworks?
I'm not a network expert, however, there must be some room for improvement. Perhaps there could be a notification to users about their bandwidth or network packet loss. If users receive such notifi...
What advice do you have for others considering Kiteworks?
Scalability is impressive. It can be highly available, resilient, and scalable infrastructure. I can confidently give it a nine. It suits any level of organization, whether a small setup with two a...
 

Also Known As

No data available
Accellion
 

Interactive Demo

Demo not available
 

Overview

 

Sample Customers

McDonald's, WPP, US Navy, Gore, Festo, Stryker, Bezeq, PERI
United States Securities and Exchange Commission, National Health Service, Husch Blackwell LLP, NYC Health + Hospitals, Viatris, MITRE Corporation, Chubb, Kraft Heinz, KPMG, Kohler, National Institute of Standards and Technology, Purdue Pharma, AVL
Find out what your peers are saying about CTERA Intelligent Data Platform vs. Kiteworks and other solutions. Updated: August 2026.
913,422 professionals have used our research since 2012.