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CrowdStrike Observability [EOL] vs Sumo Logic Security comparison

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Comparison Buyer's Guide

Executive SummaryUpdated on Aug 26, 2026

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

CrowdStrike Observability [...
Average Rating
8.0
Reviews Sentiment
4.9
Number of Reviews
8
Ranking in other categories
No ranking in other categories
Sumo Logic Security
Average Rating
8.2
Reviews Sentiment
7.0
Number of Reviews
25
Ranking in other categories
Log Management (22nd), Security Information and Event Management (SIEM) (17th), Security Orchestration Automation and Response (SOAR) (13th)
 

Featured Reviews

HectorRios - PeerSpot reviewer
IT COMMUNICATIONS AND NETWORKS at Américas BPS
Has provided reliable alerts and helped identify infrastructure issues through detailed reporting
The best features of CrowdStrike Observability include the way they show issues to the client or agent, and their data collection method is interesting because they use an agent-less approach in some cases, collecting data from infrastructure such as firewalls. Additionally, they have the agent, but the presentation in the management console is excellent as we have observability end-to-end with the servers and all the services configured in the use cases. The intelligent alerting feature is excellent and configured on our console, being highly effective as it detects real alerts and just warnings or real issues. Identifying performance bottlenecks is important because they collect numerous MD5 or hash keys including movements or playbooks. The way they organize that in the console is excellent, allowing you to have reports detecting issues, which not only includes detection but also provides solutions to those issues.
MR
Senior Security Analyst at City Electric Supply Company
Security insights have enabled faster incident response and streamlined cross-team collaboration
To improve Sumo Logic Security, I would appreciate the tool being easier to use from a search perspective. For example, we have a few teams that want to use the tool itself, but they are not as savvy when it comes to creating searches from the core platform. I understand that Mobot has come out and is in the works, and it really does assist non-savvy users when it comes to querying the platform. As far as that is concerned, I wish that could be improved a bit more, but I do know that that is in the works. I would add that I wish for improved documentation. For example, we are using Sumo Playbooks and automation integrations along with that, but I have found that there has been a lack of documentation, very little to none at all when it comes to that. With regards to automation integrations as well, there are very few details included in them. I would also appreciate the AWS automation integrations to be more secure because currently, they are using access keys, which involves a user rather than roles, which is the security best practice recommended by AWS. I chose eight out of ten because to make it a nine or ten, I would lean heavily on the documentation. A lot of the times when we get around to configuring things such as playbooks or trying to understand playbooks, what I found was that documentation sometimes is not up to date or documentation is lacking. There are instances also where some security best practices are not being followed. So, if we are able to set up an integration that is not only secure, following security best practices, and has complete documentation, I believe it would alleviate the issue of having to go back and forth with support to check the documentation and things of that nature. My impression of the built-in threat intelligence feature in Sumo Logic Security is that it is comprehensive, but I would say that it could do a little bit better. For example, we have the TAXI feeds, which is STIX and TAXI integrated into the core platform, but the issue I am running into is that I am able to use that feed into a CSE alert; however, I am not able to see the contents of that feed. If I integrate CISA, which we do have integrated, I cannot see what IOCs are in that feed in the core platform, and I hope that is the case because, in order for us to better tune our alerts, we need to be able to see what is in the contents of that threat intelligence feed.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"CrowdStrike Observability offers strong predictive analytics capabilities, and the intelligent alerting system helps minimize noise and optimize IT resources effectively."
"The dashboard and user interface of CrowdStrike Observability are quite good, and the support is responsive."
"The intelligent alerting feature is excellent and configured on our console, being highly effective as it detects real alerts and just warnings or real issues."
"CrowdStrike Observability is a signature-less solution where you don't need to update your endpoints or the CrowdStrike Observability agents regularly, and it is completely based on AI and ML search engines."
"The log aggregation and correlation of data are notable features that enhance our operations."
"The intelligence database provided by CrowdStrike is very impressive."
"The best features of CrowdStrike Observability include the way they show issues to the client or agent, and their data collection method is interesting because they use an agent-less approach in some cases, collecting data from infrastructure such as firewalls."
"I find the most effective feature of CrowdStrike Observability to be its cloud vision and attack surface vision, which enhance network traffic analysis."
"Sumo Logic does give a lot of monitoring ability, even ingesting logs and integrating dashboard reports."
"It works with all our main applications, so the integration with those products is pretty seamless from my standpoint."
"The features I found valuable with the Sumo Logic Security solution are the search option and the ability to customize the search for the information in the logs."
"It helps a lot because we can troubleshoot issues pretty easily."
"We use it to ingest Windows domain controller logs. We use this to monitor if anyone is placed in particular administration groups that potentially shouldn't be. It helps us keep track of people."
"As a cloud-native SIEM, it scales up very well automatically, and real-time threat detection is available, so detection time has dropped significantly from three to four hours to under 30 minutes, reducing alert fatigue by over 100 days of low-volume alerts and significantly improving our KPIs, alert efficiency, decision quality, and operational stability."
"Compared to other tools, I prefer the UI much better as it categorizes data very well for me."
"It gives us a bird's eye view of what's happening from our connection's point of view."
 

Cons

"The pricing is very high and small companies cannot afford it. They should reduce the price because the backend infrastructure is the same."
"From the different deployments I have worked with, the shortcomings of CrowdStrike Observability are often because of what clients are able to share with CrowdStrike."
"Technical support received a rating of 4 out of 10."
"We had some difficulties at the beginning, but at this moment they are improving, so probably in some months I will give them a ten."
"The customer service is not satisfactory for me. The support is only available in English, and my users in LATAM regions such as Peru and Colombia require local language support, which is not currently provided."
"The areas of CrowdStrike Observability that have room for improvement include the approach towards customer issues, where resolution takes time."
"Integration with Huawei should be more straightforward."
"For reporting or log management, having a longer duration for backup without needing to purchase a paid subscription would be beneficial. Currently, there is a default ninety-day backup period."
"If you want to up your subscription through the AWS Marketplace, it can be difficult."
"This can lead to alerts that are collections of disjointed signals that sometimes make no sense and lack real context; this simplistic approach makes it hard to find coherent stories during investigations."
"The solution should improve its UI."
"Some of the operations and security team members don't think Sumo Logic does as well as Splunk in their field."
"It would be nice to have an improved ability to scroll through logs within a time frame. Right now, we can search for specific errors. However, if we want to look for "before and after" within a specific time frame, it's not easy using the tool. This would be an improvement."
"The pricing could be more competitive. Sumo Logic bills based on the amount of data that you ingest into their platform."
"There needs to be improvement on imported data which can be used within Sumo Logic to do more advanced queries."
"The pricing is a little high, but for the features that we receive from Sumo Logic, it suits the price."
 

Pricing and Cost Advice

Information not available
"Storing logs in Sumo Logic Security is charged GB-wise, which is a little higher than other products."
"The AWS Marketplace pricing is borderline. Every annual renewal, we always contemplate if we are getting what we think we could out of it or could we do it cheaper with some other product."
"We chose to go through the AWS Marketplace because it makes it a lot easier when we bill our customers. Rather than having to get multiple different sources of information then correlate a monthly bill for our customers, it is just included in the AWS usage charges."
"The AWS Marketplace pricing is fairly reasonable for what it does. I wouldn't call it expensive, but I wouldn't call it cheap. It is pretty good."
"The only limit to the scalability of the product for us is how much we are willing to pay."
"I don't pay the bill. I've heard the AWS Marketplace pricing is high, but I like the value."
"The license pricing model is based on the events that are processed through the solution."
"The product is costly."
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Top Industries

By visitors reading reviews
Computer Software Company
14%
Construction Company
12%
Financial Services Firm
12%
Comms Service Provider
9%
Outsourcing Company
15%
Manufacturing Company
12%
Financial Services Firm
10%
Comms Service Provider
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business3
Midsize Enterprise3
Large Enterprise3
By reviewers
Company SizeCount
Small Business7
Midsize Enterprise4
Large Enterprise16
 

Questions from the Community

What needs improvement with CrowdStrike Observability?
From the different deployments I have worked with, the shortcomings of CrowdStrike Observability are often because of what clients are able to share with CrowdStrike. If there are limitations in wh...
What is your primary use case for CrowdStrike Observability?
We are currently using a complete suite of anti-malware software and other security products in our company. I have worked with both the on-premises version and the cloud version, but I am more fam...
What advice do you have for others considering CrowdStrike Observability?
I am probably familiar with CrowdStrike Observability. I first heard of CrowdStrike Observability a couple of years ago, and I only really started looking into it about a year ago. I cannot comment...
What is your experience regarding pricing and costs for Sumo Logic Security?
I would say that the pricing for Sumo Logic Security is in the medium part of the market. If you go to the well-known vendors such as Azure Sentinel or other tools like Splunk, you are going to fin...
What needs improvement with Sumo Logic Security?
I would say there are a few more things that Sumo Logic Security can improve on. It is not the tool; it is a technical part. From the app point of view, I would say when we need to include a few la...
 

Overview

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