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CrowdStrike Observability [EOL] vs Logpoint comparison

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Comparison Buyer's Guide

Executive SummaryUpdated on Aug 26, 2026

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

CrowdStrike Observability [...
Average Rating
8.0
Reviews Sentiment
4.9
Number of Reviews
8
Ranking in other categories
No ranking in other categories
Logpoint
Average Rating
7.6
Reviews Sentiment
6.7
Number of Reviews
24
Ranking in other categories
Log Management (32nd), Security Information and Event Management (SIEM) (30th), User Entity Behavior Analytics (UEBA) (14th), Endpoint Detection and Response (EDR) (40th), Security Orchestration Automation and Response (SOAR) (20th)
 

Featured Reviews

HectorRios - PeerSpot reviewer
IT COMMUNICATIONS AND NETWORKS at Américas BPS
Has provided reliable alerts and helped identify infrastructure issues through detailed reporting
The best features of CrowdStrike Observability include the way they show issues to the client or agent, and their data collection method is interesting because they use an agent-less approach in some cases, collecting data from infrastructure such as firewalls. Additionally, they have the agent, but the presentation in the management console is excellent as we have observability end-to-end with the servers and all the services configured in the use cases. The intelligent alerting feature is excellent and configured on our console, being highly effective as it detects real alerts and just warnings or real issues. Identifying performance bottlenecks is important because they collect numerous MD5 or hash keys including movements or playbooks. The way they organize that in the console is excellent, allowing you to have reports detecting issues, which not only includes detection but also provides solutions to those issues.
Rifat Hasan - PeerSpot reviewer
System Engineer at Corporate Projukti Limited
Has lacked proper integration and consistent support communication
I selected Logpoint for the pricing as it is reasonable. I am located in Bangladesh, South Asia, Dhaka. I have tried to contact Exabeam by mail repeatedly, but there has been no response. My company, Corporate Projukti Limited, including my Bangladesh area head, technical director, and team manager, have sent emails to contact Exabeam solution, but there is no response. There is already a distributor in Bangladesh. The weakness with Logpoint is UEBA. UEBA is recommended, but not extra. Exabeam's UEBA is an extra feature. SOAR is extra, but Logpoint's product measurement is 40 or 50. There is a 10% difference with the UEBA and SOAR, so Logpoint is weak there. I would appreciate extra features in Logpoint such as SOAR. SOAR and UEBA are included features in Logpoint. Logpoint's UEBA is a weak point, while Exabeam's UEBA has extra AI through automation. Exabeam has a license included, and the extra license is an add-on. In Logpoint, it is included, which makes it a weak point.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The intelligent alerting feature is excellent and configured on our console, being highly effective as it detects real alerts and just warnings or real issues."
"The price is worth it."
"In the logs and the trajectory, it shows detailed information about where the source of infection comes from, how it travels, and how to reach there."
"The dashboard and user interface of CrowdStrike Observability are quite good, and the support is responsive."
"The intelligence database provided by CrowdStrike is very impressive."
"The best features of CrowdStrike Observability include the way they show issues to the client or agent, and their data collection method is interesting because they use an agent-less approach in some cases, collecting data from infrastructure such as firewalls."
"I find the most effective feature of CrowdStrike Observability to be its cloud vision and attack surface vision, which enhance network traffic analysis."
"The log aggregation and correlation of data are notable features that enhance our operations."
"The solution is user-friendly."
"The main advantage of Logpoint is the support service. They reply within ten minutes to an hour to our queries."
"It is an AI technology because it is using machine learning technology. So far, there is nothing better out there for UEBA in terms of monitoring endpoints and user activity. It is using machine learning language, so it is right at the top. It provides that capability and monitors all the activities. It devises a baseline and monitors if there is any deviation from the baseline."
"The most valuable feature, which is endpoint security, is included in Logpoint, and an extra feature is the integration."
"It is a very comprehensive solution for gathering data. It has got a lot of capabilities for collecting logs from different systems. Logs are notoriously difficult to collect because they come in all formats. LogPoint has a very sophisticated mechanism for you to be able to connect to or listen to a system, get the data, and parse it. Logs come in text formats that are not easily parseable because all logs are not the same, but with LogPoint, you can define a policy for collecting the data. You can create a parser very quickly to get the logs into a structured mechanism so that you can analyze them."
"We like the user and entity behaviour analytics (UEBA) and find it valuable."
"It is highly recommended. It is a solid SIEM tool. It is very dependable and well-recognized."
"The search feature is valuable. The dashboards are also valuable for our bosses. Another valuable feature, which is the main feature of the product, is the centralization of all the logs."
 

Cons

"The areas of CrowdStrike Observability that have room for improvement include the approach towards customer issues, where resolution takes time."
"Technical support received a rating of 4 out of 10."
"For reporting or log management, having a longer duration for backup without needing to purchase a paid subscription would be beneficial. Currently, there is a default ninety-day backup period."
"The customer service is not satisfactory for me. The support is only available in English, and my users in LATAM regions such as Peru and Colombia require local language support, which is not currently provided."
"From the different deployments I have worked with, the shortcomings of CrowdStrike Observability are often because of what clients are able to share with CrowdStrike."
"The pricing is very high and small companies cannot afford it. They should reduce the price because the backend infrastructure is the same."
"Integration with Huawei should be more straightforward."
"We had some difficulties at the beginning, but at this moment they are improving, so probably in some months I will give them a ten."
"The solution should offer more integrations with third-party solutions, like incident response platforms, or allow access to third-party big data."
"Nowadays the trend is going towards the ransomware and the endpoint detection and response. So if they added something for that, that will be very, very good."
"One of the things we faced last year was that we had some memory issues with the server running. We were running them as virtual services, and we were facing some performance issues. Back then, there were some things that had already been solved at the end, but one of the small issues we had was that it was quite memory-consuming. After one upgrade that we did, we faced some performance issues."
"LogPoint can improve its dashboards. We are not able to customize the dashboard when creating them. They only have preset dashboards which do not have exactly what we are looking for."
"LogPoint must find a way to integrate the servers without agents."
"It is complicated to collect daily logs from other systems."
"What could be improved in LogPoint is its UI because it's less friendly to users than LogRhythm. The UI could be more aesthetically appealing to users. It's completely outdated."
"LogPoint is complex and we don't have the skills to maintain use cases or even to extend the use cases."
 

Pricing and Cost Advice

Information not available
"It's less expensive than the competitors. The Logpoint marketing team is very accommodating and client-friendly. They offer very good reductions in price. They are pretty good in this aspect. They are transparent in their licensing and pricing."
"Logpoint's pricing is mid-ranged and depends on the number of devices."
"It's getting more expensive, which is one of the reasons we're looking around just to see if there's anything better value."
"For a hundred user deployment the cost is about $10,000. The next year it would be the same because it's a subscription-based license. There are separate costs as well, for example, if a customer asks for training for their staff."
"It was on a yearly basis at about $100K. It was not a huge environment. We were running it on our own virtual server environment, which, of course, had a cost. There was hardware and some energy cost, and then there were Microsoft Windows licenses for servers. That's all, but there was nothing in comparison to the licensing costs."
"LogPoint seemed like it was a good product, but it was expensive and there wasn't any room to move the pricing when customers needed a lower-costing solution."
"It has a fixed price, which is what I like about LogPoint. I bought the system and paid for it, and I pay maintenance. It is not a consumption model. Most SIEMs or most of the log management systems are consumption-based, which means that you pay for how many logs you have in the system. That's a real problem because logs can grow very quickly in different circumstances, and when you have a variable price model, you never know what you're going to pay. Splunk is notoriously expensive for that reason. If you use Splunk or QRadar, it becomes expensive because there are not just the logs; you also have to parse the logs and create indexes. Those indexes can be very expensive in terms of space. Therefore, if they charge you by this space, you can end up paying a significant amount of money. It can be more than what you expect to pay. I like the fact that LogPoint has a fixed cost. I know what I'm going to pay on a yearly basis. I pay that, and I pay the maintenance, and I just make it work."
"Our licensing fees are about $10,000 USD per month, which I think is fair."
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Top Industries

By visitors reading reviews
Computer Software Company
16%
Construction Company
13%
Financial Services Firm
11%
Comms Service Provider
8%
Construction Company
14%
Outsourcing Company
11%
Manufacturing Company
11%
Comms Service Provider
10%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business3
Midsize Enterprise3
Large Enterprise3
By reviewers
Company SizeCount
Small Business18
Midsize Enterprise3
Large Enterprise4
 

Questions from the Community

What needs improvement with CrowdStrike Observability?
From the different deployments I have worked with, the shortcomings of CrowdStrike Observability are often because of what clients are able to share with CrowdStrike. If there are limitations in wh...
What is your primary use case for CrowdStrike Observability?
We are currently using a complete suite of anti-malware software and other security products in our company. I have worked with both the on-premises version and the cloud version, but I am more fam...
What advice do you have for others considering CrowdStrike Observability?
I am probably familiar with CrowdStrike Observability. I first heard of CrowdStrike Observability a couple of years ago, and I only really started looking into it about a year ago. I cannot comment...
What is your experience regarding pricing and costs for LogPoint?
I rate the pricing at eight, suggesting it's relatively good or affordable.
What needs improvement with LogPoint?
I selected Logpoint for the pricing as it is reasonable. I am located in Bangladesh, South Asia, Dhaka. I have tried to contact Exabeam by mail repeatedly, but there has been no response. My compan...
What is your primary use case for LogPoint?
I had experience with Logpoint before, and I contacted the Exabeam solution, but there was no response; they did not contact me. Bangladesh already has a Logpoint distributor. In terms of complianc...
 

Overview

 

Sample Customers

Information Not Available
AP Pension, Copenhagen Airports, KMD, Terma, DISA, Danish Crown, Durham City Council, Game, TopDanmark, Lahti Energia, Energi Midt, Synoptik, Eissmann Group Automotive, Aligro, CG50...
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