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CrowdStrike Falcon Sandbox vs Microsoft Exchange Online Protection (EOP) comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Dec 3, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
6.2
CrowdStrike Falcon Sandbox enhances incident response efficiency, saving time and costs, with users generally satisfied with its benefits.
Sentiment score
6.4
Microsoft Exchange Online Protection offers cost-effective email security, reducing incidents and boosting productivity over competitors like Trend and AppRiver.
 

Customer Service

Sentiment score
6.0
CrowdStrike Falcon Sandbox customer service is fast and responsive, with high ratings despite some concerns about remote assistance.
Sentiment score
6.3
Microsoft Exchange Online Protection customer service is praised for availability but criticized for inconsistent response quality and speed.
They respond within two hours after I raise a support ticket.
Security Senior Engineer at a consultancy with 51-200 employees
We repeatedly ask them to collect logs and analyze them before providing a solution via email.
IT Manager at Gigabit Technologies Pvt Ltd
Microsoft offers excellent 24/7 support.
System Administrator at Shubham housing finance
My team is able to get the help they need when necessary.
General Manager at Ambient iT
 

Scalability Issues

Sentiment score
7.4
CrowdStrike Falcon Sandbox excels in scalability but its pricing may limit access for smaller businesses despite high ratings.
Sentiment score
7.8
Microsoft Exchange Online Protection offers scalable security solutions despite some limitations, appreciated for ease of use and high satisfaction.
 

Stability Issues

Sentiment score
7.8
Users report consistent reliability of CrowdStrike Falcon Sandbox, rating its stability at eight out of ten, meeting expectations.
Sentiment score
7.7
Microsoft Exchange Online Protection is reliable, scoring high in stability, with issues mainly from configuration and occasional interface changes.
 

Room For Improvement

Users seek better OS support, intuitive interfaces, and integration for improved Falcon Sandbox experience and operational efficiency.
Microsoft Exchange Online Protection needs better integration, enhanced security features, improved user experience, and competitive pricing for increased effectiveness.
While CrowdStrike is a powerful tool, the user interface is cluttered with many features, making it challenging to navigate.
Security Senior Engineer at a consultancy with 51-200 employees
When we push the agent from CrowdStrike Falcon Sandbox for mass deployment, the agent is not properly installed on the user end, leading to communication issues and agent corruption.
IT Manager at Gigabit Technologies Pvt Ltd
Improving the search process by allowing searches with different types of parameters and facilitating searches within emails would be advantageous.
General Manager at Ambient iT
The user interface of Microsoft Exchange Online Protection (EOP) has room for improvement.
Director at a tech services company with 11-50 employees
 

Setup Cost

CrowdStrike Falcon Sandbox is mid-range priced, with value dependent on endpoints, features, and usage, despite mixed affordability views.
Microsoft Exchange Online Protection offers tiered pricing, seen as high but justified by robust security and scalability features.
I think it can be expensive, but it depends on the products.
IT- Manager at Orient Craft Ltd.
Pricing is based on the number of endpoints and the features I need, operating on a usage-based cost structure.
Security Senior Engineer at a consultancy with 51-200 employees
I find the price of Microsoft Exchange Online Protection (EOP) to be fairly reasonable, and I have no problems with it.
Director at a tech services company with 11-50 employees
The pricing is reasonable.
General Manager at Ambient iT
Microsoft Exchange is more expensive compared to other services like Gmail.
System Administrator at Shubham housing finance
 

Valuable Features

CrowdStrike Falcon Sandbox effectively detects threats, enhances response, offers detailed reports, and ensures seamless SaaS performance with AI.
Microsoft Exchange Online Protection offers scalable, user-friendly security features with AI-enhanced threat management and seamless integration with Microsoft tools.
The AI engine helps minimize false positives by learning from historical offenses and user behavior.
Security Senior Engineer at a consultancy with 51-200 employees
The cloud deployment of CrowdStrike Falcon Sandbox benefits my organization because we can access it from anywhere and at any time we can get the information.
IT- Manager at Orient Craft Ltd.
I find the notifications and alerts received from CrowdStrike server to be invaluable.
Senior Consultant at Ernst & Young
We've benefited from the anti-phishing features of Microsoft Exchange Online Protection (EOP), as it has been quite accurate and has eliminated most of our phishing emails, making it really impressive.
Director at a tech services company with 11-50 employees
It offers more features and better security, making it the best option for corporate environments.
System Administrator at Shubham housing finance
In the last three years, has resulted in no antivirus problems.
Head Of Information Technology at a government with 201-500 employees
 

Categories and Ranking

CrowdStrike Falcon Sandbox
Ranking in Anti-Malware Tools
12th
Average Rating
8.2
Reviews Sentiment
6.9
Number of Reviews
8
Ranking in other categories
No ranking in other categories
Microsoft Exchange Online P...
Ranking in Anti-Malware Tools
11th
Average Rating
8.2
Reviews Sentiment
6.7
Number of Reviews
41
Ranking in other categories
Email Security (7th)
 

Mindshare comparison

As of December 2025, in the Anti-Malware Tools category, the mindshare of CrowdStrike Falcon Sandbox is 1.4%, up from 1.2% compared to the previous year. The mindshare of Microsoft Exchange Online Protection (EOP) is 1.1%, down from 1.6% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Anti-Malware Tools Market Share Distribution
ProductMarket Share (%)
Microsoft Exchange Online Protection (EOP)1.1%
CrowdStrike Falcon Sandbox1.4%
Other97.5%
Anti-Malware Tools
 

Featured Reviews

PK
IT Manager at Gigabit Technologies Pvt Ltd
Praises the user-friendly interface but experiences frequent deployment challenges
The advantages of CrowdStrike Falcon Sandbox are if Falcon does not detect, it automatically sandboxes unknown detections and provides us with signatures to mitigate those detections.Behavioral monitoring detects when a user works on the same Excel and PDF files; if the solution finds unbehavioral detections in those files or temp files, it gets blocked.This is a cloud solution, and because of that, it's not our responsibility for maintenance since the CrowdStrike Falcon team automatically upgrades the solutions.There are no slowness issues from CrowdStrike Falcon Sandbox. This is a SaaS solution.
HP
Cloud Consultant at Ensono
Service provider benefits from effective email security management and seeks enhanced customer support
Reporting could be one of the areas for improvement, as they could put more reporting into Microsoft Exchange Online Protection (EOP) natively rather than requiring additional licensing or connecting to other parts of the Microsoft suite, but it depends on the license you have. There aren't significant concerns with Microsoft Exchange Online Protection (EOP), as it depends on what customers expect; if they expect more features, then it depends on what Microsoft 365 license they have. The important thing is to ensure they are using all the security features they get with their licensing. The basic one is Microsoft Exchange Online Protection (EOP). While it's nice to have more functionality, that's available through other licensing programs with Microsoft. While we'd prefer more features, as a basic tool, it's fine, but more advanced features come with the add-ons from other parts of the Microsoft 365 licensing. One feature that could improve Microsoft Exchange Online Protection (EOP) is automated malware detection, where it actually analyzes the file offline in a sandbox to determine if it's safe, potentially reducing false positives.
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Top Industries

By visitors reading reviews
Financial Services Firm
14%
Manufacturing Company
13%
Computer Software Company
12%
Comms Service Provider
11%
Computer Software Company
12%
Financial Services Firm
10%
Manufacturing Company
8%
Government
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business5
Midsize Enterprise1
Large Enterprise3
By reviewers
Company SizeCount
Small Business24
Midsize Enterprise7
Large Enterprise10
 

Questions from the Community

What do you like most about CrowdStrike Falcon Sandbox?
I don't have any suggestions, because the solution is company-maintained and I believe the company is adopting every feature based on their needs and requirements.
What is your experience regarding pricing and costs for CrowdStrike Falcon Sandbox?
I am not sure if there is a financial benefit; maybe, maybe not, as we did not evaluate that aspect. I think it can be expensive, but it depends on the products.
What needs improvement with CrowdStrike Falcon Sandbox?
One area that could be improved about CrowdStrike Falcon Sandbox is its console; it should be more user-friendly. There is room for improvement in terms of support. They are slow regarding what cou...
What do you like most about Microsoft Exchange Online Protection?
The initial setup was easy. The configuration process is very straightforward.
What needs improvement with Microsoft Exchange Online Protection?
The user interface of Microsoft Exchange Online Protection (EOP) has room for improvement, as at times it doesn't make sense where to go to access certain features.
What is your primary use case for Microsoft Exchange Online Protection?
My use case for Microsoft Exchange Online Protection (EOP) is basically to protect ourselves from phishing emails and to improve our email security.
 

Also Known As

No data available
Microsoft EOP, MS Exchange Online Protection
 

Overview

Find out what your peers are saying about CrowdStrike Falcon Sandbox vs. Microsoft Exchange Online Protection (EOP) and other solutions. Updated: December 2025.
879,310 professionals have used our research since 2012.