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CrowdStrike Falcon Sandbox vs Microsoft Exchange Online Protection (EOP) comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Dec 3, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
6.2
CrowdStrike Falcon Sandbox enhances incident response efficiency, saving time and costs, with users generally satisfied with its benefits.
Sentiment score
7.0
Microsoft Exchange Online Protection offers cost-effective email security, reducing incidents and boosting productivity over competitors like Trend and AppRiver.
 

Customer Service

Sentiment score
6.0
CrowdStrike Falcon Sandbox customer service is fast and responsive, with high ratings despite some concerns about remote assistance.
Sentiment score
6.3
Microsoft Exchange Online Protection customer service is praised for availability but criticized for inconsistent response quality and speed.
They respond within two hours after I raise a support ticket.
We repeatedly ask them to collect logs and analyze them before providing a solution via email.
Microsoft offers excellent 24/7 support.
My team is able to get the help they need when necessary.
 

Scalability Issues

Sentiment score
7.4
CrowdStrike Falcon Sandbox excels in scalability but its pricing may limit access for smaller businesses despite high ratings.
Sentiment score
7.8
Microsoft Exchange Online Protection offers scalable security solutions despite some limitations, appreciated for ease of use and high satisfaction.
 

Stability Issues

Sentiment score
7.8
Users report consistent reliability of CrowdStrike Falcon Sandbox, rating its stability at eight out of ten, meeting expectations.
Sentiment score
7.7
Microsoft Exchange Online Protection is reliable, scoring high in stability, with issues mainly from configuration and occasional interface changes.
 

Room For Improvement

Users seek better OS support, intuitive interfaces, and integration for improved Falcon Sandbox experience and operational efficiency.
Microsoft Exchange Online Protection needs better integration, enhanced security features, improved user experience, and competitive pricing for increased effectiveness.
When we push the agent from CrowdStrike Falcon Sandbox for mass deployment, the agent is not properly installed on the user end, leading to communication issues and agent corruption.
While CrowdStrike is a powerful tool, the user interface is cluttered with many features, making it challenging to navigate.
Improving the search process by allowing searches with different types of parameters and facilitating searches within emails would be advantageous.
 

Setup Cost

CrowdStrike Falcon Sandbox is mid-range priced, with value dependent on endpoints, features, and usage, despite mixed affordability views.
Microsoft Exchange Online Protection offers tiered pricing, seen as high but justified by robust security and scalability features.
I think it can be expensive, but it depends on the products.
Pricing is based on the number of endpoints and the features I need, operating on a usage-based cost structure.
The pricing is reasonable.
Microsoft Exchange is more expensive compared to other services like Gmail.
 

Valuable Features

CrowdStrike Falcon Sandbox effectively detects threats, enhances response, offers detailed reports, and ensures seamless SaaS performance with AI.
Microsoft Exchange Online Protection offers scalable, user-friendly security features with AI-enhanced threat management and seamless integration with Microsoft tools.
One of the key features is its policy-based notifications, which alert us to unauthorized actions.
This is a cloud solution, and because of that, it's not our responsibility for maintenance since the CrowdStrike Falcon team automatically upgrades the solutions.
The cloud deployment of CrowdStrike Falcon Sandbox benefits my organization because we can access it from anywhere and at any time we can get the information.
In the last three years, has resulted in no antivirus problems.
It offers more features and better security, making it the best option for corporate environments.
The security features provided by Microsoft are robust.
 

Categories and Ranking

CrowdStrike Falcon Sandbox
Ranking in Anti-Malware Tools
15th
Average Rating
8.2
Reviews Sentiment
6.9
Number of Reviews
8
Ranking in other categories
No ranking in other categories
Microsoft Exchange Online P...
Ranking in Anti-Malware Tools
9th
Average Rating
8.2
Reviews Sentiment
6.8
Number of Reviews
40
Ranking in other categories
Email Security (6th)
 

Mindshare comparison

As of August 2025, in the Anti-Malware Tools category, the mindshare of CrowdStrike Falcon Sandbox is 1.3%, up from 0.9% compared to the previous year. The mindshare of Microsoft Exchange Online Protection (EOP) is 1.2%, down from 1.8% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Anti-Malware Tools
 

Featured Reviews

Abhimanyu Raj - PeerSpot reviewer
Alerts and notifications have enhanced malware detection capabilities
These features are probably the most essential for me. I find the notifications and alerts received from CrowdStrike server to be invaluable. They analyze Falcon and provide output regarding any kind of infected malware devices or files. We have seen returns on our investment in more than thousands of instances, which is the most important part for us.
Amber Worth - PeerSpot reviewer
Retrieves data from quarantines and easy to read logs with robust security features
Some of the searchability when looking for specifics in Exchange logs is tedious. Although eventually the information is located, it can be difficult if detailed information is lacking. Improving the search process by allowing searches with different types of parameters and facilitating searches within emails would be advantageous. Simplifying interfaces would also be appreciated.
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Top Industries

By visitors reading reviews
Financial Services Firm
15%
Computer Software Company
12%
Comms Service Provider
10%
Manufacturing Company
8%
Computer Software Company
14%
Financial Services Firm
9%
Government
8%
Manufacturing Company
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What do you like most about CrowdStrike Falcon Sandbox?
I don't have any suggestions, because the solution is company-maintained and I believe the company is adopting every feature based on their needs and requirements.
What is your experience regarding pricing and costs for CrowdStrike Falcon Sandbox?
I am not sure if there is a financial benefit; maybe, maybe not, as we did not evaluate that aspect. I think it can be expensive, but it depends on the products.
What needs improvement with CrowdStrike Falcon Sandbox?
One area that could be improved about CrowdStrike Falcon Sandbox is its console; it should be more user-friendly. There is room for improvement in terms of support. They are slow regarding what cou...
What do you like most about Microsoft Exchange Online Protection?
The initial setup was easy. The configuration process is very straightforward.
What needs improvement with Microsoft Exchange Online Protection?
Reporting could be one of the areas for improvement, as they could put more reporting into Microsoft Exchange Online Protection (EOP) natively rather than requiring additional licensing or connecti...
What is your primary use case for Microsoft Exchange Online Protection?
The company does work with this technology, but not me personally. I manage some other products currently, mainly in the modern workplace space, such as Azure Virtual Desktop and Microsoft 365. I d...
 

Also Known As

No data available
Microsoft EOP, MS Exchange Online Protection
 

Overview

Find out what your peers are saying about CrowdStrike Falcon Sandbox vs. Microsoft Exchange Online Protection (EOP) and other solutions. Updated: July 2025.
865,384 professionals have used our research since 2012.