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CrowdStrike Falcon Next-Gen SIEM vs ManageEngine Log360 comparison

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Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
5.3
CrowdStrike Falcon's impact varied, showing clear ROI for some but unclear results for others, enhancing team cohesion and response speed.
Sentiment score
5.4
ManageEngine Log360 provides early returns, is user-valued for proactive monitoring benefits, yet requires skilled teams for evolving threats.
The impact of this consolidation has resulted in greater team cohesion, greater team efficacy, and greater speed of response.
Security Operations at a financial services firm with 5,001-10,000 employees
The impact on our operations has been positive, as we have moved several functions from another platform into CrowdStrike Falcon Next-Gen SIEM, resulting in savings in both money and time.
IT-Infrastruktur and Cloud at a renewables & environment company with 10,001+ employees
Return on investment with CrowdStrike Falcon Next-Gen SIEM comes from reducing investigation time, consolidating tools, and improving my productivity as an analyst.
InfoSecAnalyst at a renewables & environment company with 10,001+ employees
If unauthorized personnel attempt to add logs, the monitoring informs the administrator, enabling them to act promptly, leading to savings in both time and money for the company.
System Engineer at Corporate Projukti Limited
 

Customer Service

Sentiment score
5.7
CrowdStrike Falcon Next-Gen SIEM support is praised for rapid, skilled, empathetic service and effective issue resolution.
Sentiment score
7.2
ManageEngine Log360 provides responsive customer service, though complex issues may cause delays; specialized regional support is exceptional.
What makes the customer service great is that support is both technically sound and empathetic in their understanding of different situations.
Security Operations at a financial services firm with 5,001-10,000 employees
We have never had an issue, and if we ask, somebody answers quickly, either our account rep or if we submit a ticket, they are very quick about getting back to us.
System Administrator at W. O. Grubb Steel Erection, Inc.
The quality is strongest when issues are documented clearly with examples and business impact.
InfoSecAnalyst at a renewables & environment company with 10,001+ employees
The solutions they provide are valuable.
System Engineer at Corporate Projukti Limited
The support provided by ManageEngine Log360 is fantastic.
Lead IT Security and Remediation at a financial services firm with 1,001-5,000 employees
 

Scalability Issues

Sentiment score
5.9
CrowdStrike Falcon Next-Gen SIEM is highly scalable, user-friendly, and prepared for future growth beyond current organizational needs.
Sentiment score
6.8
ManageEngine Log360's scalability is mixed, with effective support but limited by licensing, technology, and variable deployment experiences.
CrowdStrike Falcon Next-Gen SIEM scales effectively with the growing needs of my organization.
Security Operations at a financial services firm with 5,001-10,000 employees
I would say that CrowdStrike Falcon Next-Gen SIEM scales with the growing needs of my organization.
Avp Cyber Pen Test Master
The scalability of CrowdStrike Falcon Next-Gen SIEM is great as it adapts perfectly well when the number of clients or the volume of data increases.
Manager, Delivery at a tech vendor with 10,001+ employees
The technical support from ManageEngine is very good.
System Engineer at Corporate Projukti Limited
 

Stability Issues

Sentiment score
7.9
CrowdStrike Falcon Next-Gen SIEM is reliable, with seamless integration, solid performance, minimal downtime, and excellent user ratings.
Sentiment score
7.5
ManageEngine Log360 is generally stable, reliable, and trusted, with occasional startup delays and minor cloud switch issues.
We have never had issues with reliability or it being down or unavailable, or unreasonably long search times.
Cloud And Security Operations Engineer at a hospitality company with 201-500 employees
I have experienced very minimal downtime, crashes, or performance issues with CrowdStrike Falcon Next-Gen SIEM.
Security Operations at a financial services firm with 5,001-10,000 employees
I would describe the stability and reliability of CrowdStrike Falcon Next-Gen SIEM as really good, as it is stable and reliable, triggering everything and figuring out everything, so it saves a lot of time.
Avp Cyber Pen Test Master
 

Room For Improvement

CrowdStrike Falcon SIEM needs better dashboards, automation, storage, licensing flexibility, and more cat-themed threat actor integrations.
ManageEngine Log360 needs improved backup, UI, Active Directory connectivity, AI capabilities, stability, encryption, and better support.
An agent that advises me or notifies me what changes have happened since my last login to the platform, what has changed, what errors it has detected, what connector or parsing failures there have been, and that it gives me a prioritization approach indicating which of these failures are more important and where I should start applying fixes or resolving them.
Delivery Lead at a tech vendor with 10,001+ employees
Necessary improvements revolve around being able to store information in third-party repositories and being able to do federated searches without having to connect to third-party systems.
Senior Manager, Delivery at a tech vendor with 10,001+ employees
I would suggest including data normalization, specifically a way to easily normalize data from different sources, as currently you can do it, but it is a little bit more labor-intensive.
System Administrator at W. O. Grubb Steel Erection, Inc.
Without needing to purchase an add-on module, ManageEngine Log360 should include more in-depth reporting capabilities in the current module.
Lead IT Security and Remediation at a financial services firm with 1,001-5,000 employees
Log360 currently cannot gather information from Intune logs or cloud-integrated systems.
System Engineer at Corporate Projukti Limited
ManageEngine Log360 uses PostgreSQL as its own database but does not automatically parse and allow creation of alarms the way it does in MS SQL.
Consultant at TurkOnay Elektronik Para ve Ödeme Hizmetleri A.Ş.
 

Setup Cost

ManageEngine Log360 is affordable with fixed pricing, a free trial, and is suitable for flexible budgeting despite some high-cost views.
there are cheaper vendors, there are more expensive vendors, but in general, I think it is well positioned.
Manager, Delivery at a tech vendor with 10,001+ employees
This consolidation has helped us free up a huge cost by being able to remove other tools in favor of a single one.
Not Specified at a wholesaler/distributor with 5,001-10,000 employees
There have been cases where it has turned out positive and cases where prices have been higher, depending on the specific circumstances and ecosystem of each client.
Senior Manager, Delivery at a tech vendor with 10,001+ employees
The price is suitable from a perspective of different pricing options.
System Engineer at Corporate Projukti Limited
 

Valuable Features

CrowdStrike Falcon Next-Gen SIEM enhances speed, integrates data sources, scales efficiently, and improves detection accuracy, reducing workload.
Log360 offers user-friendly security management with analytics, compliance templates, real-time threat detection, and customizable reporting, enhancing efficiency.
CrowdStrike Falcon Next-Gen SIEM has had a significant impact on alert volume, false positives, and analyst workload by using lookup tables to improve detection context.
Security Operations at a financial services firm with 5,001-10,000 employees
CrowdStrike Falcon Next-Gen SIEM has changed the speed at which my team searches, investigates, and responds to security events, with things going from days to minutes or hours.
System Administrator at W. O. Grubb Steel Erection, Inc.
One of the features offered by CrowdStrike Falcon Next-Gen SIEM that is quite useful is Fleet Manager Management, from which I can manage and deploy configurations to LogScale Collectors remotely without needing access to the machines where I collect logs.
Delivery Lead at a tech vendor with 10,001+ employees
All mandatory regulatory compliance reports are available with the integrated system, and companies can easily customize reports without coding to meet their policy or reporting requirements.
System Engineer at Corporate Projukti Limited
ManageEngine Log360 could integrate with all systems, making it possible to integrate everything to the central location, which made it a useful and necessary tool.
Consultant at TurkOnay Elektronik Para ve Ödeme Hizmetleri A.Ş.
ManageEngine Log360 was selected because AlienVault was moving strictly away from on-premises to the cloud, and an on-premises solution was required.
Lead IT Security and Remediation at a financial services firm with 1,001-5,000 employees
 

Categories and Ranking

CrowdStrike Falcon Next-Gen...
Ranking in Security Information and Event Management (SIEM)
31st
Average Rating
8.8
Reviews Sentiment
5.6
Number of Reviews
20
Ranking in other categories
No ranking in other categories
ManageEngine Log360
Ranking in Security Information and Event Management (SIEM)
25th
Average Rating
7.6
Reviews Sentiment
6.8
Number of Reviews
19
Ranking in other categories
Log Management (25th), User Entity Behavior Analytics (UEBA) (13th)
 

Featured Reviews

KS
IAM Senior Software Engineer at MGM Resorts International
Centralized log onboarding has transformed root-cause analysis and streamlined alert-driven triage
I do not use automations within CrowdStrike Falcon Next-Gen SIEM at this point, but that is something that we want to do in the future. Maybe I did not experiment or did not investigate, but if we can get alerts based upon the CPU utilizations and the metrics over there, probably that would make this one tool used for everything. Actually, the circumstances that prompted my company to explore new SIEM solutions maybe include a point where the storage space or the license that we have, probably compared to other SIEM products, they have more, or the pricing and sales that go into the picture there. Again, that is above my pay grade to comment on, but it probably could be better if we can provide more storage of the data for the license that has been provided for organizations.
Burak Karakurt - PeerSpot reviewer
Consultant at TurkOnay Elektronik Para ve Ödeme Hizmetleri A.Ş.
Has fulfilled regulatory requirements through centralized log management
The alerting capabilities in ManageEngine Log360 needed work for creating alarms for the cases where alarms were needed and for prioritizing the alarms for criticality. ManageEngine Log360 uses PostgreSQL as its own database but does not automatically parse and allow creation of alarms the way it does in MS SQL. There is less support in PostgreSQL than in MS SQL. The ability to create alarms based on parsed data in the same way MS SQL does would have been beneficial and would have saved considerable time. On the PostgreSQL side, it was not parsing much, which required a lot of manual work. This support is needed, and I am sure many companies need this support on PostgreSQL. MS SQL features that were missing in ManageEngine Log360 that should be included in the future are those that automatically parse an MS SQL database and provide options for setting alarms. On the PostgreSQL side, this is not the same. At minimum, PostgreSQL support should reach the MS SQL level of features and support that ManageEngine Log360 presents.
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Top Industries

By visitors reading reviews
Wholesaler/Distributor
27%
Hospitality Company
26%
Comms Service Provider
17%
Outsourcing Company
7%
Comms Service Provider
12%
Outsourcing Company
10%
Financial Services Firm
9%
Construction Company
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Midsize Enterprise3
Large Enterprise17
By reviewers
Company SizeCount
Small Business14
Midsize Enterprise2
Large Enterprise2
 

Questions from the Community

What is your experience regarding pricing and costs for CrowdStrike Falcon Next-Gen SIEM?
Pricing, setup costs, and licensing of CrowdStrike Falcon Next-Gen SIEM is not my area.
What needs improvement with CrowdStrike Falcon Next-Gen SIEM?
I do not use automations within CrowdStrike Falcon Next-Gen SIEM at this point, but that is something that we want to do in the future. Maybe I did not experiment or did not investigate, but if we ...
What is your primary use case for CrowdStrike Falcon Next-Gen SIEM?
I work on Identity Governance for this solution. We onboard the logs into the SIEM, into CrowdStrike Falcon, and we ensure that we get alerts on time and create dashboards using that data. Our work...
What is your experience regarding pricing and costs for ManageEngine Log360?
The price is suitable from a perspective of different pricing options. We already have an ongoing project where some features analytics can be escaped, and companies can manage their budgets carefu...
What needs improvement with ManageEngine Log360?
ManageEngine Log360 could provide more in-depth insights, particularly in reporting. Some other solutions provide deeper insights into issues, especially when generating reports. More detailed insi...
What is your primary use case for ManageEngine Log360?
ManageEngine Log360 is being used for database monitoring and as a SIEM solution.
 

Overview

 

Sample Customers

Information Not Available
First Mountain Bank, TRA, Citadel Group, OnPoint Financial Corp, Florida Dept. of Transportation
Find out what your peers are saying about CrowdStrike Falcon Next-Gen SIEM vs. ManageEngine Log360 and other solutions. Updated: November 2026.
921,523 professionals have used our research since 2012.