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CrowdStrike Falcon Insight XDR vs Dell Trusted Device powered by CrowdStrike Falcon and Intel vPro comparison

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Comparison Buyer's Guide

Executive SummaryUpdated on Aug 11, 2026

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
4.6
Cortex XDR offers high ROI with reduced costs, improved efficiency, affordable pricing, and enhanced security features compared to competitors.
Sentiment score
7.2
CrowdStrike Falcon Insight XDR enhances efficiency, reduces false positives, saves costs, and provides a positive return on investment.
Sentiment score
7.1
Dell Trusted Device enhances security and efficiency, minimizing incidents, downtime, manual work, and boosting compliance and cost savings.
They appreciate the rich telemetry data from the solution, as it provides in-depth threat identification.
Cyber Security Manager at Welab bank
Cortex XDR by Palo Alto Networks helps to reduce my total cost of ownership significantly.
Detection and Response Consultant at Inovasys
In Cortex XDR by Palo Alto Networks, most of the remediation is automated and the accuracy is quite good.
Network Security Engineer at Cyberwell Solution
CrowdStrike Falcon saves time and offers good value for money, especially for enterprise companies, because it can stop breaches.
IT consultant at Asuransi Ramayana
It's very easy to deploy without many IT admins, saving time.
IT Manager at Jord International Pty Ltd
We have not experienced downtime, yielding return on investment, and manual investigations have been eliminated—everything is handled by their product, ultimately saving a lot of engineering hours, which translates to money saved.
Technical Lead at a tech vendor with 51-200 employees
When you look at the damage it could do, especially in our industry, where we are growing bell peppers, tomatoes, and cucumbers, any downtime can result in a crop loss and other issues.
VP Of Security at NatureFresh™ Farms
There have been detections that we would not have previously seen, and it has saved us a lot of time, especially with CrowdStrike's SOC team.
System Engineer at a healthcare company with 501-1,000 employees
 

Customer Service

Sentiment score
7.0
Cortex XDR is praised for technical support and responsiveness, despite occasional delays and varying regional support quality.
Sentiment score
7.0
CrowdStrike Falcon Insight XDR receives mixed reviews, with premium support praised but standard support sometimes lacking responsiveness and effectiveness.
Sentiment score
6.4
Dell Trusted Device's customer support excels with quick response, knowledgeable staff, and outstanding user ratings for enterprise solutions.
The technical support from Palo Alto deserves a mark of ten because they reach out within an hour whenever assistance is needed.
Head of data centers at a non-profit with 10,001+ employees
There is no back and forth, and they know what we are asking for and come up with the best resolution for a solution.
Senior Process Expert at A.P. Moller - Maersk
If any of these services are missed, it becomes a problem in terms of support tickets, follow-up, or special configuration that needs to be done in the system.
Chief of IT Architecture at a financial services firm with 10,001+ employees
On a scale of one to ten, I would rate the technical support as a 10 because they resolve many issues for us.
Cyber Security Architects at VaporVM
The CrowdStrike team is very efficient; I would rate them ten out of ten.
Security Analyst at NTT Ltd
They could improve by initiating calls for high-priority cases instead of just opening tickets.
Information Security Specialist at Arab Open University
I would rate the customer support a perfect ten.
Technical Director at Prosight
I think they had a negative reputation tied to them several years ago, but in the past few years, they have really improved their game and they provide great support and they are always following up.
System Engineer at a healthcare company with 501-1,000 employees
With every interaction that I have had with CrowdStrike on their technical support side, it has been a 10 out of 10.
Senior System Engineer at Cox Automotive Inc.
 

Scalability Issues

Sentiment score
7.5
Cortex XDR scales well for different organizations, but may be costly for small enterprises despite its cloud-based efficiency.
Sentiment score
7.8
CrowdStrike Falcon Insight XDR scales well across industries, seamlessly expanding in cloud and hybrid environments, despite cost concerns.
Sentiment score
6.1
Dell Trusted Device offers scalability, centralized management, and remote capabilities, simplifying deployment and maintaining efficiency in enterprise environments.
You can onboard 10,000 endpoints in just hours, which demonstrates the excellent scalability of this product.
Assistant Security Architect at Cloudnomics
Activating the newly purchased licenses is instantaneous, allowing installations without adjustments since it's cloud-based.
Junior Security Analyst at ITSEC Asia
Cortex XDR by Palo Alto Networks can be expanded anytime by purchasing another license without any issues related to scalability.
Head of data centers at a non-profit with 10,001+ employees
It has adequate coverage and is easy to deploy.
Senior Principal Information Security Analyst at Veritas Technologies LLC
In terms of scalability, I find CrowdStrike to be stable, and I have not encountered any limitations with it.
Cyber Security Architects at VaporVM
There's no scalability limitation from CrowdStrike itself, as it just requires agent deployment.
Large account Manager at Softcell Technologies Limited
Dell Trusted Device powered by CrowdStrike Falcon and Intel vPro scales very well with the growing needs of my company.
System Engineer at a healthcare company with 501-1,000 employees
The cloud-based nature of Dell Trusted Device powered by CrowdStrike Falcon and Intel vPro makes it easier to add and manage devices without needing significant additional infrastructure.
Desktop Support Engineer at a outsourcing company with 51-200 employees
It scales very well because we try to keep our environment 100% enforced with CrowdStrike.
Senior System Engineer at Cox Automotive Inc.
 

Stability Issues

Sentiment score
8.0
Cortex XDR by Palo Alto Networks is highly stable, resolving early issues and delivering consistent, reliable performance with minimal downtime.
Sentiment score
8.1
CrowdStrike Falcon Insight XDR is praised for stability, reliability, minimal maintenance, efficient false positive handling, and proactive protection.
Sentiment score
8.4
Dell Trusted Device offers reliable performance and strong protection with minimal downtime, fitting well in enterprise environments.
Cortex remains fast and responsive, even with increasing data and alerts.
Final Year Student at Gitam University
The thresholds we've seen on our firewall boxes at some instances reached 80% to 85%, but even at that level of utilization, we don't observe any latency or any issues reported with respect to accessing the application.
Senior Process Expert at A.P. Moller - Maersk
Cortex XDR by Palo Alto Networks can be trusted completely.
Soc Analyst at Softcell Technologies Limited
I have never seen instability in the CrowdStrike tool.
Security Analyst at NTT Ltd
We are following N-1 versions across our environment, which is stable.
Senior Principal Information Security Analyst at Veritas Technologies LLC
The biggest issue occurred when every computer worldwide experienced a blue screen.
Information Security Specialist at Arab Open University
I would assess the stability and reliability of Dell Trusted Device powered by CrowdStrike Falcon and Intel vPro as completely stable.
System Engineer at a healthcare company with 501-1,000 employees
I would assess the stability and reliability of Dell Trusted Device powered by CrowdStrike Falcon and Intel vPro as very stable.
Manager, System Engineering at Kennedy Krieger Institute Inc.
We have not had any downtime since we have integrated CrowdStrike with Dell Trusted Device powered by CrowdStrike Falcon and Intel vPro.
Senior System Engineer at Cox Automotive Inc.
 

Room For Improvement

Cortex XDR needs better integration, user interface, automation, and competitive pricing, along with reduced performance issues and clearer features.
CrowdStrike Falcon Insight XDR requires improvements in OS compatibility, usability, support, integration, pricing, onboarding, and interface customization.
Enhancing integration, automation, customization, and support in Dell Trusted Device could improve user experience and streamline deployment and policies.
Improving reporting and dashboard customization, along with the addition of real-time and exportable reports, would help SOC teams greatly.
Final Year Student at Gitam University
The inclusion of this feature would allow the application of DLP policies alongside antivirus policies via a single agent and console, making it more competitive as other OEMs often offer DLP solutions as part of their antivirus products.
Pre Sales Architect at network techlab
If the per GB data could be provided at a certain level free of cost or at the same cost which the customer is taking for the entire bundle, that would be better.
Cyber Security Information Security Specialist at MHM Holding GmbH
Simplifying the querying process, such as using double quote queries or directly obtaining logs based on IP addresses or usernames, would be beneficial.
Security Analyst at NTT Ltd
Another concern is CrowdStrike's GUI. It changes annually, making it hard to work and find options.
Senior Principal Information Security Analyst at Veritas Technologies LLC
Threat prevention should be their first priority.
Group Manager at HCLSoftware
It has so many functions because it can go below the OS layer and already has amazing functions.
System Engineer at a healthcare company with 501-1,000 employees
It's not really designed for servers. It's designed more for workstation fleet.
Manager, System Engineering at Kennedy Krieger Institute Inc.
Intel and Dell's below the OS device health attestation flows into the CrowdStrike solution to help deliver a full picture of the endpoint security posture.
Senior System Engineer at Cox Automotive Inc.
 

Setup Cost

Cortex XDR's pricing is seen as reasonable for its advanced capabilities, though setup costs can be perceived as high.
CrowdStrike Falcon Insight XDR is premium-priced, flexible, and beneficial but costly for smaller enterprises, ranging $30-$50 per user.
Dell Trusted Device offers premium AI-driven threat detection and remote access, justifying higher setup and licensing costs.
The pricing on SentinelOne is far more reasonable and cheaper than Cortex XDR by Palo Alto Networks.
Consultant at a tech services company with 1,001-5,000 employees
I would say it is definitely not a cheap product, considering how mature it is and how scalable all Palo Alto products are together.
Senior Process Expert at A.P. Moller - Maersk
Compared to CrowdStrike, which is very costly, and SentinelOne, which is also very costly, Cortex XDR by Palo Alto Networks is a medium cost-efficient solution.
Soc Analyst at Softcell Technologies Limited
It is expensive compared to SentinelOne, but as the market leader, it is worth it.
Senior Principal Information Security Analyst at Veritas Technologies LLC
The licensing cost and setup costs are affordable.
Computer Engineer at OIC, Alshirawi
The solution is a bit expensive.
Information Security Specialist at Arab Open University
The initial setup cost is very high, but over time, it becomes cheaper on a per-person basis, while the licensing remains very costly compared to other EDR solutions.
Technical Lead at a tech vendor with 51-200 employees
It is set it and forget it, and you usually do not have to go back and look at your licenses again and worry about what you are going to lose or if certain things are going to change.
System Engineer at a healthcare company with 501-1,000 employees
Regarding pricing, setup cost, and licensing, the price is more than others, but it deserves it; I think it truly does.
Technical Director at Prosight
 

Valuable Features

Cortex XDR enhances security with AI-driven analytics, user-friendly management, cloud deployment, and comprehensive threat response features.
CrowdStrike Falcon Insight XDR offers advanced, AI-driven threat detection, real-time response, and seamless integration for comprehensive cybersecurity.
Dell Trusted Device integrates AI threat detection and hardware security for seamless, efficient, and proactive endpoint security management.
It incorporates AI for normal behavior detection, distinguishing unusual operations.
Cyber Security Manager at Welab bank
The product provides automation responses in case of a threat attack, severity assessments, centralized manageability, and comprehensive compliance features, resulting in reduced costs.
Pre Sales Architect at network techlab
It includes machine learning to easily analyze data and detect complex threats across endpoints, networks, or clouds.
Final Year Student at Gitam University
I can investigate by accessing the customer's host based on the RTR environment and utilize host search to know details for the past seven days, including logins, processes, file installations, malicious processes, and network connections.
Security Analyst at NTT Ltd
The real-time analytics aspect of CrowdStrike performs well because we get all logs in real-time, with no delay, allowing us to take action immediately.
Cyber Security Architects at VaporVM
Being an EDR solution, it helps us identify attacks in real-time.
Information Security Specialist at Arab Open University
I view the critical feature of advanced memory scanning that is enabled by my PC as essential because there are malware and malicious tools out there that embed themselves in memory and kernel memory.
Manager, System Engineering at Kennedy Krieger Institute Inc.
The remote management capabilities provided by Intel vPro are also very valuable, especially for supporting users who work remotely, since I can troubleshoot and remediate devices without needing physical access.
Desktop Support Engineer at a outsourcing company with 51-200 employees
Improved endpoint visibility, faster threat detection and response, stronger hardware-level protection, and reduced time spent troubleshooting devices through remote management, which helps reduce security risk and improve operational efficiency.
Cybersecurity Engineer at Gigabit Technologies Pvt Ltd
 

Categories and Ranking

Cortex XDR by Palo Alto Net...
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Ranking in Endpoint Detection and Response (EDR)
5th
Average Rating
8.4
Reviews Sentiment
6.8
Number of Reviews
115
Ranking in other categories
Endpoint Protection Platform (EPP) (4th), Extended Detection and Response (XDR) (4th), Ransomware Protection (2nd), AI-Powered Cybersecurity Platforms (1st)
CrowdStrike Falcon Insight XDR
Ranking in Endpoint Detection and Response (EDR)
2nd
Average Rating
8.6
Reviews Sentiment
7.3
Number of Reviews
138
Ranking in other categories
Security Information and Event Management (SIEM) (6th), Endpoint Protection Platform (EPP) (3rd), Threat Intelligence Platforms (TIP) (2nd), Extended Detection and Response (XDR) (2nd), Attack Surface Management (ASM) (2nd), Identity Threat Detection and Response (ITDR) (1st), AI-Powered Cybersecurity Platforms (3rd)
Dell Trusted Device powered...
Ranking in Endpoint Detection and Response (EDR)
24th
Average Rating
9.0
Reviews Sentiment
6.6
Number of Reviews
8
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of August 2026, in the Endpoint Detection and Response (EDR) category, the mindshare of Cortex XDR by Palo Alto Networks is 3.7%, down from 3.8% compared to the previous year. The mindshare of CrowdStrike Falcon Insight XDR is 7.2%, down from 13.4% compared to the previous year. The mindshare of Dell Trusted Device powered by CrowdStrike Falcon and Intel vPro is 0.4%, up from 0.1% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Endpoint Detection and Response (EDR) Mindshare Distribution
ProductMindshare (%)
CrowdStrike Falcon7.2%
Cortex XDR by Palo Alto Networks3.7%
Dell Trusted Device powered by CrowdStrike Falcon and Intel vPro0.4%
Other88.7%
Endpoint Detection and Response (EDR)
 

Featured Reviews

ABHISHEK_SINGH - PeerSpot reviewer
Senior Process Expert at A.P. Moller - Maersk
Gained full visibility and streamlined threat detection through behavior-based insights and AI integration
Initially, we got to have a lot of false positives when we onboarded, but nowadays it's quite smooth. We have fine-tuned our security policies and allowed different levels of policies to get rid of those false positives. Currently, we are getting a fairly good amount of incidents that are not false positives or benign, but actionable items. The process is streamlined. In the initial days, the operations used to get involved in a lot of benign and other activities, but now the process is streamlined. We are leveraging the auto-detection and remediation plans. The operations teams are now more involved in other business roles as well, not just looking into the logs and fetching out what's happening there. They have fixed a lot of things. Initially, they didn't have IAC code drift detection, cloud posture management, or security posture management, but they have those now. They purchased different vendors and did a merger with that. They have now Prisma Cloud that gets integrated and now they are working with Cortex Cloud. Everything that was negative has now been addressed, and the product altogether looks to be in a very better and mature shape now. Currently, it's more or less detecting the workloads with AI-based best practices. Since most organizations are consuming AI agents and other things, we are looking forward to seeing what other feature enhancements Palo Alto can support in that.
Dipak M Gohil - PeerSpot reviewer
IT Manager at Jord International Pty Ltd
Efficient threat detection and seamless deployment improve overall security
The single panel console of CrowdStrike Falcon is very user-friendly, which is what we are looking for. Having multiple administrators between various offices with this single console gives us the ability to see all offices, branch offices, and partners, making it very useful to detect machines, identify machines, and check security risks. Everything in the single console is very useful. CrowdStrike Falcon has positively impacted our organization in terms of efficiency because it's very lightweight, easy to deploy, easy to manage, and works very efficiently. It quickly detects issues and doesn't have a signature-based system, so it works fast and takes immediate action.
Tom Cichosz - PeerSpot reviewer
System Engineer at a healthcare company with 501-1,000 employees
Integrated device protection has secured bios-level threats and preserves user performance
The features of Dell Trusted Device powered by CrowdStrike Falcon and Intel vPro that I appreciate most are the real-time analytics in CrowdStrike and the ability to detect anomalies in the computer at the BIOS level, which is excellent to have. You would not normally see that with standard antivirus or regular security software; it would not integrate with the BIOS, but the fact that it does means that you get an enhanced layer of protection with CrowdStrike, more than you would see with another product. My perception of chip-level recovery is that it is a beautiful thing. Normally you are dependent on the OS for recovery actions, but in this case, you do not need that because it happens at the chip level. It happens out of band, before the OS is booted; you can make recovery choices, and that is extremely important. You always need an out of band solution, and on end user devices especially, if that is possible, that changes the whole landscape. Normally out of band is only for server-level devices, but this changes that; this adds an extra layer of protection that you would not normally see. I view the critical feature of Advanced Memory Scanning by CrowdStrike as incredible; the fact that it can actively scan memory without any performance hit on the PC or server devices is remarkable. Previously, in years before 2020, we would see a performance hit from this type of software, but the fact that CrowdStrike integrated with Dell does not cause any performance hit on the end user or the overall performance of the computer is an amazing thing. It is probably the best performing antivirus software I have actually seen.
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Top Industries

By visitors reading reviews
Construction Company
12%
Financial Services Firm
10%
Comms Service Provider
10%
Manufacturing Company
10%
Financial Services Firm
10%
Manufacturing Company
10%
Computer Software Company
9%
Government
5%
Outsourcing Company
31%
Educational Organization
19%
Construction Company
9%
Comms Service Provider
5%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business46
Midsize Enterprise21
Large Enterprise54
By reviewers
Company SizeCount
Small Business54
Midsize Enterprise34
Large Enterprise63
By reviewers
Company SizeCount
Small Business7
Midsize Enterprise2
Large Enterprise6
 

Questions from the Community

Cortex XDR by Palo Alto vs. Sentinel One
Cortex XDR by Palo Alto vs. SentinelOne SentinelOne offers very detailed specifics with regard to risks or attacks. ...
Comparing CrowdStrike Falcon to Cortex XDR (Palo Alto)
Cortex XDR by Palo Alto vs. CrowdStrike Falcon Both Cortex XDR and Crowd Strike Falcon offer cloud-based solutions th...
How is Cortex XDR compared with Microsoft Defender?
Microsoft Defender for Endpoint is a cloud-delivered endpoint security solution. The tool reduces the attack surface,...
How does Crowdstrike Falcon compare with Darktrace?
Both of these products perform similarly and have many outstanding attributes. CrowdStrike Falcon offers an amazing u...
How does Microsoft Defender for Endpoint compare with Crowdstrike Falcon?
The CrowdStrike solution delivers a lot of information about incidents. It has a very light sensor that will never pu...
Is Crowdstrike Falcon better than Trend Micro Deep Security?
I like that Crowdstrike allows me to easily correlate data between my firewalls. What’s most useful for my needs is t...
What is your experience regarding pricing and costs for Dell Trusted Device powered by CrowdStrike Falcon and Intel vPro?
My experience with the pricing, setup cost, and licensing of the platform has been fairly simple. Licensing has been ...
What needs improvement with Dell Trusted Device powered by CrowdStrike Falcon and Intel vPro?
The room for improvement that I would recommend to make it a 10 is that it might be beneficial to scale out to includ...
What is your primary use case for Dell Trusted Device powered by CrowdStrike Falcon and Intel vPro?
Our main use cases for Dell Trusted Device powered by CrowdStrike Falcon and Intel vPro involve having a pretty expan...
 

Comparisons

 

Also Known As

Cyvera, Cortex XDR, Palo Alto Networks Traps
CrowdStrike Falcon XDR, CrowdStrike Falcon Threat Intelligence, CrowdStrike Identity Protection, CrowdStrike Falcon Surface, CrowdStrike Falcon Platform
No data available
 

Overview

 

Sample Customers

CBI Health Group, University Honda, VakifBank
Information Not Available
Information Not Available
Find out what your peers are saying about CrowdStrike Falcon Insight XDR vs. Dell Trusted Device powered by CrowdStrike Falcon and Intel vPro and other solutions. Updated: June 2026.
909,563 professionals have used our research since 2012.