Trend Micro Deep Security and CrowdStrike Falcon are leading competitors in the cybersecurity space, aiming to provide comprehensive security solutions for various infrastructures. While Trend Micro stands out due to its cloud integration features, CrowdStrike excels in real-time threat detection, making it a preferred choice for organizations looking for active threat protection.
Features: Trend Micro Deep Security offers agentless protection, seamless cloud integration with platforms like AWS, and virtual patching. It also prides itself in enhanced security compliance reporting. CrowdStrike Falcon's features include exceptional threat intelligence, real-time detection, and an OverWatch service that utilizes real-time threat data. It employs AI and machine learning for comprehensive threat hunting and offers effective endpoint detection capabilities.
Room for Improvement: Trend Micro users express a need for better integration capabilities with different security solutions and mixed cloud environments. They also call for an improved user interface and more robust reporting functionalities. Some users face difficulties during initial setup and scaling. CrowdStrike Falcon users suggest enhancements in integration with on-premise tools and seek a more intuitive interface, as well as improvements in handling high false-positive rates and detailed threat reporting.
Ease of Deployment and Customer Service: Trend Micro Deep Security is versatile, available for on-premises, public cloud, and hybrid cloud environments, but it does require setup expertise for complex integrations. Its customer service receives mixed reviews, though local support is generally praised. CrowdStrike Falcon emphasizes ease with cloud deployment and quick installation, with users noting straightforward processes. Customer service is commended for its proactive support, despite some critiques regarding response times and documentation clarity.
Pricing and ROI: Feedback on Trend Micro Deep Security's pricing varies, with some users finding it high yet justified by its breadth of features, while others see it as competitive, particularly for large deployments. The ROI is perceived favorably in ransomware prevention. CrowdStrike Falcon is considered costly, especially for smaller businesses, but its robust threat identification justifies the expense for many users. Its pricing offers flexibility although cost concerns remain for smaller entities. Both solutions offer substantial ROI by reducing potential threats and security management burdens.
CrowdStrike Falcon saves time and offers good value for money, especially for enterprise companies, because it can stop breaches.
It adds value by providing centralized control over servers and endpoints.
If the customer is interested in technical capabilities, we demonstrate the tools, setup, implementation, and their working.
On a scale of one to ten, I would rate the technical support as a 10 because they resolve many issues for us.
The CrowdStrike team is very efficient; I would rate them ten out of ten.
They could improve by initiating calls for high-priority cases instead of just opening tickets.
Whenever I raise a ticket, whether critical or high priority, their team responds immediately, often over calls, and works towards closing the request with the highest priority.
They have very professional engineers, and they often respond effectively.
Trend Micro's technical support is delayed in responding at times, while at other times, the response is fast.
It has adequate coverage and is easy to deploy.
In terms of scalability, I find CrowdStrike to be stable, and I have not encountered any limitations with it.
There's no scalability limitation from CrowdStrike itself, as it just requires agent deployment.
Trend Micro Deep Security is highly scalable.
In most organizations, they are using a mix of these security solutions.
I have never seen instability in the CrowdStrike tool.
We are following N-1 versions across our environment, which is stable.
The biggest issue occurred when every computer worldwide experienced a blue screen.
Trend Micro Deep Security is very stable and provides protection at all times without issues.
We believe that software works fine until it is patched, managed, or monitored by the IT teams.
Simplifying the querying process, such as using double quote queries or directly obtaining logs based on IP addresses or usernames, would be beneficial.
Another concern is CrowdStrike's GUI. It changes annually, making it hard to work and find options.
Threat prevention should be their first priority.
Additionally, the product is overpriced, which makes it difficult to sell to many customers.
The user interface could be more user-friendly, as navigation sometimes requires familiarity with the console.
Microsoft provides ATP solution in their Defender, that not only filters the emails but also detects spam and malware in attachments, and it provides security for SharePoint solution, Teams, and other products available on the cloud.
It is expensive compared to SentinelOne, but as the market leader, it is worth it.
The licensing cost and setup costs are affordable.
The solution is a bit expensive.
We give a fair comparison of all the products, and give them clear insights of the products, which makes it helpful for the customer to make a final decision to purchase the license or product.
Trend Micro Deep Security is considered overpriced, which poses a challenge in selling it to many customers.
The pricing is moderate, not expensive or very cheap.
I can investigate by accessing the customer's host based on the RTR environment and utilize host search to know details for the past seven days, including logins, processes, file installations, malicious processes, and network connections.
The real-time analytics aspect of CrowdStrike performs well because we get all logs in real-time, with no delay, allowing us to take action immediately.
Being an EDR solution, it helps us identify attacks in real-time.
It is well-suited for state government customers who require a complete sense of security.
Trend Micro Deep Security offers valuable features such as virtual patching, which allows me to manage server downtime challenges by taking care of threats.
For threat detection, they use heuristic behavior detection, and sometimes, if they think there is a sort of attack which is new, they alert you, and they detect and show where the attack is coming from.
CrowdStrike Falcon provides endpoint protection and threat intelligence using a cloud-based platform for real-time detection and response. Its minimal impact on system performance and ease of deployment are key benefits along with advanced logging and reporting for compliance and forensic analysis.
CrowdStrike Falcon is known for its efficacy in identifying malware, ransomware, and sophisticated cyber threats. The platform's cloud-native architecture and advanced AI capabilities ensure comprehensive endpoint visibility and rapid response times. Users appreciate the lightweight agent and seamless deployment process, along with detailed reporting features. Integration with security tools and efficient customer support are essential features.
What are the key features of CrowdStrike Falcon?
What are the benefits or ROI of CrowdStrike Falcon?
In industries like finance, healthcare, and retail, CrowdStrike Falcon is often used for critical security due to its robust threat detection capabilities. Financial firms value its rapid response and detailed reporting for compliance, while healthcare providers appreciate the minimal system performance impact. Retailers benefit from its comprehensive endpoint visibility and integration with other security tools.
Trend Micro Deep Security is a comprehensive solution for endpoint security and server protection, which prevents ransomware attacks and unauthorized access attempts. Its valuable features include tracing back attacks, antivirus protection, endpoint detection and response, firewall-based solution, threat detection, predictive machine learning and AI monitoring, VPM, virtualization, and sandboxing.
The solution is easy to use, scalable, stable, and reliable, with good technical support. It has helped organizations perform well against malware and vulnerabilities, provide patching from the Protection Cloud, and improve their security posture.
Trend Micro Deep Security Features
Trend Micro Deep Security has many valuable key features. Some of the most useful ones include:
Reviews from Real Users
Trend Micro Deep Security stands out among its competitors for a number of reasons. Two major ones are its robust data and loss prevention feature and its patch management, which saves users money. PeerSpot users take note of the advantages of these features in their reviews:
One PeerSpot reviewer, a Senior Security Advisor at a healthcare company, writes, “DLP, Data Loss Prevention, and the complexity of how we manage the console and how this client, or this tool, will notify us when there is something going wrong within the server and endpoint, is good.”
Nadeem S., CEO at Haniya Technologies, notes of the solution, “Patch management is most valuable. The major selling point of Deep Security is that it is based on the cloud. Deep Security is for the servers and databases of data centers, and generally, for patch management, you have to shut down the machines, and then you have to restart them. So, they need shutdown time, which is a cost.”
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