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CrowdStrike Falcon vs Trend Micro Deep Security comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Mar 16, 2025

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
7.4
CrowdStrike Falcon boosts efficiency and cost savings while enhancing security and performance without increasing system slowdown.
Sentiment score
7.5
Trend Micro Deep Security users report financial benefits through cost savings, improved security, enhanced efficiency, and significant returns.
It adds value by providing centralized control over servers and endpoints.
If the customer is interested in technical capabilities, we demonstrate the tools, setup, implementation, and their working.
 

Customer Service

Sentiment score
7.1
CrowdStrike Falcon’s support is praised for responsiveness, but some report slow responses and inconsistency, especially on weekends.
Sentiment score
8.2
Trend Micro Deep Security support is praised for responsiveness and expertise, but complex cases sometimes experience delays.
On a scale of one to ten, I would rate the technical support as a 10 because they resolve many issues for us.
The CrowdStrike team is very efficient; I would rate them ten out of ten.
Whenever I raise a ticket, whether critical or high priority, their team responds immediately, often over calls, and works towards closing the request with the highest priority.
They have very professional engineers, and they often respond effectively.
Trend Micro's technical support is delayed in responding at times, while at other times, the response is fast.
 

Scalability Issues

Sentiment score
7.9
CrowdStrike Falcon's scalability and cloud-based architecture support rapid deployment and seamless expansion for diverse business security needs.
Sentiment score
7.7
Trend Micro Deep Security is praised for scalable, flexible licensing, accommodating diverse needs, including cloud options, despite occasional challenges.
It has adequate coverage and is easy to deploy.
In terms of scalability, I find CrowdStrike to be stable, and I have not encountered any limitations with it.
When it comes to scalability, it is entirely based on premium models according to demand.
Trend Micro Deep Security is highly scalable.
In most organizations, they are using a mix of these security solutions.
 

Stability Issues

Sentiment score
8.2
CrowdStrike Falcon offers stable, reliable performance across environments, managing endpoints effectively despite minor update challenges and connectivity issues.
Sentiment score
7.6
Trend Micro Deep Security is highly stable and reliable, though minor deployment and configuration issues may occasionally occur.
I have never seen instability in the CrowdStrike tool.
We are following N-1 versions across our environment, which is stable.
I find CrowdStrike to be stable; there are no issues, although there was one instance when we had an outage for updating the Falcon Agent.
Trend Micro Deep Security is very stable and provides protection at all times without issues.
We believe that software works fine until it is patched, managed, or monitored by the IT teams.
 

Room For Improvement

CrowdStrike Falcon users seek better third-party integration, intuitive UI, threat detection, support, pricing, and forensic tools.
Trend Micro Deep Security needs improved integration, interface, pricing, support, and advanced features like automation and cloud compatibility.
Simplifying the querying process, such as using double quote queries or directly obtaining logs based on IP addresses or usernames, would be beneficial.
Another concern is CrowdStrike's GUI. It changes annually, making it hard to work and find options.
Threat prevention should be their first priority.
Additionally, the product is overpriced, which makes it difficult to sell to many customers.
The user interface could be more user-friendly, as navigation sometimes requires familiarity with the console.
Microsoft provides ATP solution in their Defender, that not only filters the emails but also detects spam and malware in attachments, and it provides security for SharePoint solution, Teams, and other products available on the cloud.
 

Setup Cost

CrowdStrike Falcon provides robust security at premium pricing, with flexible licensing but may be costly for some businesses.
Trend Micro Deep Security offers varied pricing, competitive for some but cited as costly by others compared to competitors.
It is expensive compared to SentinelOne, but as the market leader, it is worth it.
We give a fair comparison of all the products, and give them clear insights of the products, which makes it helpful for the customer to make a final decision to purchase the license or product.
Trend Micro Deep Security is considered overpriced, which poses a challenge in selling it to many customers.
The pricing is moderate, not expensive or very cheap.
 

Valuable Features

CrowdStrike Falcon provides advanced, efficient threat protection with AI capabilities, ease of management, and comprehensive detection and prevention features.
Trend Micro Deep Security excels with agentless deployment, integrations, and comprehensive security features, earning high user satisfaction.
I can investigate by accessing the customer's host based on the RTR environment and utilize host search to know details for the past seven days, including logins, processes, file installations, malicious processes, and network connections.
The real-time analytics aspect of CrowdStrike performs well because we get all logs in real-time, with no delay, allowing us to take action immediately.
The machine learning behavior for anomaly detection is a valuable feature.
It is well-suited for state government customers who require a complete sense of security.
Trend Micro Deep Security offers valuable features such as virtual patching, which allows me to manage server downtime challenges by taking care of threats.
For threat detection, they use heuristic behavior detection, and sometimes, if they think there is a sort of attack which is new, they alert you, and they detect and show where the attack is coming from.
 

Categories and Ranking

CrowdStrike Falcon
Average Rating
8.6
Reviews Sentiment
7.4
Number of Reviews
127
Ranking in other categories
Security Information and Event Management (SIEM) (6th), Endpoint Protection Platform (EPP) (2nd), Threat Intelligence Platforms (1st), Endpoint Detection and Response (EDR) (1st), Extended Detection and Response (XDR) (1st), Attack Surface Management (ASM) (1st), Identity Threat Detection and Response (ITDR) (3rd), AI-Powered Cybersecurity Platforms (1st)
Trend Micro Deep Security
Average Rating
8.6
Reviews Sentiment
6.9
Number of Reviews
91
Ranking in other categories
Virtualization Security (1st), Cloud and Data Center Security (8th)
 

Mindshare comparison

While both are Security Software solutions, they serve different purposes. CrowdStrike Falcon is designed for Extended Detection and Response (XDR) and holds a mindshare of 15.5%, down 18.8% compared to last year.
Trend Micro Deep Security, on the other hand, focuses on Virtualization Security, holds 42.6% mindshare, down 44.8% since last year.
Extended Detection and Response (XDR)
Virtualization Security
 

Q&A Highlights

NC
Oct 28, 2021
 

Featured Reviews

Chintan-Vyas - PeerSpot reviewer
Easy to set up with good behavior-based analysis but needs a single-click recovery option
Most organizations are currently looking for a scheduled scan to meet their compliance needs. Other players like Symantec and Trend Micro, FireEye, et cetera, are still providing the signature-based regular scheduled scans also, which is not available in CrowdStrike. That is one parameter that we feel should be there in CrowdStrike. CrowdStrike is only working on the dynamic or the files under execution. CrowdStrike is not scanning the static files. The product could be more accurate in terms of performance. We'd like to have a single-click recovery option. With some machines getting corrupted by malware, we need an easy way to start with a blank slate if things happen. That one feature should be there in the EDR.
Nikhilesh Verma - PeerSpot reviewer
Offers a good firewall that blocks unwanted ports
In our company's infrastructure, we have not faced any challenges with the product. Considering the lack of issues or challenges faced with the use of the product in our company's environment, I feel that it is a good solution. Sometimes, the product is not very stable, but it is something that depends on the infrastructure in which the tool is used. The aforementioned area can be considered for improvement. If Trend Micro Deep Security wants to implement some new features in it, then I would say that it should focus from a networking point of view and see how to control network traffic specifically coming from external to internal traffic on the servers.
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Answers from the Community

NC
Oct 28, 2021
Oct 28, 2021
I like that Crowdstrike allows me to easily correlate data between my firewalls. What’s most useful for my needs is the intelligence modules feature. I also find that Crowdstrike Falcon’s dashboard is very user-friendly; Information is easy to find because of how it is presented and everything is linkable, which is a big win for me. Stability is fantastic and so is the scalability. I was able t...
2 out of 3 answers
ITSecuri7cfd - PeerSpot reviewer
Oct 26, 2021
I can't say one way or the other for sure, but, having experienced Trend Micro in the past from an endpoint perspective they have their own way of doing things. They certainly didn't catch everything that even basic a/v like SEP did and they had a very convoluted setup and system configuration. Not sure on how falcon compares but cost wise Trend would probably be the cheap option while Falcon would be more expensive but easier to work in/with.
KS
Oct 26, 2021
Having previously run a penetration testing company, I can tell you that the general feedback I have from professional hackers is that CrowdStrike Falcon does make their job a lot more difficult.  The "traditional" players in the endpoint protection market e.g. Trend Micro, Symantec and McAfee they generally view as trivial to bypass.
 

Top Industries

By visitors reading reviews
Computer Software Company
15%
Financial Services Firm
10%
Manufacturing Company
9%
Government
7%
Educational Organization
39%
Computer Software Company
10%
Financial Services Firm
8%
Manufacturing Company
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

Comparing CrowdStrike Falcon to Cortex XDR (Palo Alto)
Cortex XDR by Palo Alto vs. CrowdStrike Falcon Both Cortex XDR and Crowd Strike Falcon offer cloud-based solutions that are very scalable, secure, and user-friendly. Cortex XDR by Palo Alto offers ...
How does Crowdstrike Falcon compare with Darktrace?
Both of these products perform similarly and have many outstanding attributes. CrowdStrike Falcon offers an amazing user interface that makes setup easy and seamless. CrowdStrike Falcon offers a cl...
How does Microsoft Defender for Endpoint compare with Crowdstrike Falcon?
The CrowdStrike solution delivers a lot of information about incidents. It has a very light sensor that will never push your machine hardware to "test", you don't have the usual "scan now" feature ...
Is Crowdstrike Falcon better than Trend Micro Deep Security?
I like that Crowdstrike allows me to easily correlate data between my firewalls. What’s most useful for my needs is the intelligence modules feature. I also find that Crowdstrike Falcon’s dashboard...
What's the difference between Trend Micro Deep Security and Trend Micro Apex One?
Trend Micro Deep Security offers a lot of features. It guarantees security for your data center, cloud, and containers - all with a unified and comprehensive SaaS solution and without compromising ...
 

Also Known As

CrowdStrike Falcon, CrowdStrike Falcon XDR, CrowdStrike Falcon Threat Intelligence, CrowdStrike Identity Protection, CrowdStrike Falcon Surface
Deep Security
 

Overview

 

Sample Customers

Information Not Available
Rush University Medical Center, Guess? Inc., Mazda Motor Logistics Europe, MEDHOST, KSC Commercial Internet Co., Ricoh Company Ltd., Square Enix, SoftBank Telecom, Telecom Italia, United Way of Greater Atlanta, A&W Food Services of Canada
Find out what your peers are saying about CrowdStrike, SentinelOne, Wazuh and others in Extended Detection and Response (XDR). Updated: May 2025.
851,471 professionals have used our research since 2012.