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Cribl vs ManageEngine Log360 comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Jun 15, 2025

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
3.0
Cribl is cost-effective compared to Splunk, but not all users see clear returns in time and cost savings.
Sentiment score
7.0
ManageEngine Log360 provides early returns, is user-valued for proactive monitoring benefits, yet requires skilled teams for evolving threats.
If unauthorized personnel attempt to add logs, the monitoring informs the administrator, enabling them to act promptly, leading to savings in both time and money for the company.
 

Customer Service

Sentiment score
5.0
Cribl's customer support is effective and prompt, with high satisfaction despite some noted areas needing improved understanding of customer needs.
Sentiment score
7.1
ManageEngine Log360 provides responsive customer service, though complex issues may cause delays; specialized regional support is exceptional.
The community, including the engineering and sales teams, is available on Slack and is very supportive.
I would rate their technical support as nine out of ten.
 

Scalability Issues

Sentiment score
5.3
Cribl is highly scalable, enabling efficient workload distribution and quick deployment, appealing to businesses of all sizes.
Sentiment score
6.8
ManageEngine Log360's scalability is mixed, with effective support but limited by licensing, technology, and variable deployment experiences.
I don't need to talk to a Cribl engineer to connect a new log source.
It is pretty scalable, just in terms of cost.
The technical support from ManageEngine is very good.
 

Stability Issues

Sentiment score
5.6
Cribl is stable and reliable, with quick bug resolution and improvements over time despite occasional connectivity issues.
Sentiment score
7.6
ManageEngine Log360 is generally stable, reliable, and trusted, with occasional startup delays and minor cloud switch issues.
If the pipeline is down and we receive an alert that it's not sending information to the log collection platform for more than one or two hours, if we receive an alert, it would be great.
 

Room For Improvement

Cribl faces compatibility issues, UI limitations, and documentation inconsistencies, requiring enhancements in integration, customization, and data handling.
ManageEngine Log360 needs improved backup, UI, Active Directory connectivity, AI capabilities, stability, encryption, and better support.
Perhaps more flexibility in terms of metrics would be helpful.
Log360 currently cannot gather information from Intune logs or cloud-integrated systems.
 

Setup Cost

Cribl offers competitive pricing valued for cost-effectiveness and scalability, though its complex credit system can cause confusion.
ManageEngine Log360 is affordable with fixed pricing, a free trial, and is suitable for flexible budgeting despite some high-cost views.
The price is suitable from a perspective of different pricing options.
 

Valuable Features

Cribl provides efficient, real-time data transformation and routing, supporting scalability, cost reduction, and rapid integration for enhanced operational efficiency.
Log360 offers user-friendly security management with analytics, compliance templates, real-time threat detection, and customizable reporting, enhancing efficiency.
The community on Slack is excellent for solving questions and getting ideas.
All mandatory regulatory compliance reports are available with the integrated system, and companies can easily customize reports without coding to meet their policy or reporting requirements.
 

Categories and Ranking

Cribl
Ranking in Log Management
8th
Ranking in Security Information and Event Management (SIEM)
12th
Average Rating
8.4
Reviews Sentiment
6.2
Number of Reviews
15
Ranking in other categories
Application Performance Monitoring (APM) and Observability (14th), Observability Pipeline Software (1st)
ManageEngine Log360
Ranking in Log Management
19th
Ranking in Security Information and Event Management (SIEM)
18th
Average Rating
7.4
Reviews Sentiment
6.9
Number of Reviews
17
Ranking in other categories
User Entity Behavior Analytics (UEBA) (10th)
 

Mindshare comparison

As of August 2025, in the Log Management category, the mindshare of Cribl is 2.2%, up from 0.5% compared to the previous year. The mindshare of ManageEngine Log360 is 1.1%, down from 1.1% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Log Management
 

Featured Reviews

Joe Cicero - PeerSpot reviewer
Facilitates seamless log integration and reduces data costs with efficient compression
My favorite feature is Cribl Stream. That's probably the only Cribl product I have a lot of experience with, and Cribl Stream makes it very easy to identify where all the customer's log sources are and to quickly connect them to a destination source such as Microsoft Sentinel and Microsoft Azure Data Storage. Cribl Stream does two things: not only does it make it easy to connect one log source or one dataset to multiple storage locations, but it also has compression features, which greatly reduce the storage cost for that data. It strips out and compresses data so that only the absolute information remains and not any duplicates. Dual destination and compression are the two top features.
Md Abdul Hakim - PeerSpot reviewer
Integration capabilities impress while room for improvement exists in cloud compatibility
1. Enhanced Cloud Integration Current Gap: Log360 lacks native integration with Microsoft Intune and cloud-based Active Directory (Azure AD), limiting visibility for organizations transitioning to hybrid or fully cloud environments. Requested Improvements: Direct Intune Log Collection: Ability to ingest and correlate logs from Intune-managed devices to monitor compliance, device health, and security policies. Azure AD Deep Integration: Support for Azure AD audit logs, conditional access events, and identity protection alerts to provide end-to-end visibility. Cloud Workload Monitoring: Extend coverage to SaaS applications (e.g., Microsoft 365, AWS, GCP) for unified threat detection. Why It Matters: Many clients have migrated from on-prem AD to cloud-first setups this year. Without cloud-native log collection, critical security events (e.g., rogue Intune policies or Azure AD breaches) go unmonitored. 2. Improved Automation and Response Current Gap: Limited automated remediation (e.g., auto-isolating compromised devices) forces manual intervention. Requested Features: Playbook Automation: Pre-built workflows to auto-resolve common issues (e.g., disabling users after brute-force attacks). SOAR Integration: APIs to connect with SIEM/SOAR platforms (e.g., Splunk, Palo Alto Cortex) for escalated threat response.
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Top Industries

By visitors reading reviews
Financial Services Firm
17%
Computer Software Company
9%
Healthcare Company
8%
Manufacturing Company
7%
Computer Software Company
14%
Manufacturing Company
9%
Financial Services Firm
7%
Comms Service Provider
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What needs improvement with Cribl?
Something that Cribl could do better is processing time. There is not enough customization to improve performance. An example would be with AWS Lambda functions, the way we were doing it before. Th...
What is your primary use case for Cribl?
Our use cases that we are exploring Cribl for right now are for data parsing and data manipulation.
What is your experience regarding pricing and costs for ManageEngine Log360?
The price is suitable from a perspective of different pricing options. We already have an ongoing project where some features analytics can be escaped, and companies can manage their budgets carefu...
What needs improvement with ManageEngine Log360?
1. Enhanced Cloud Integration Current Gap: Log360 lacks native integration with Microsoft Intune and cloud-based Active Directory (Azure AD), limiting visibility for organizations transitioning to ...
 

Overview

 

Sample Customers

Information Not Available
First Mountain Bank, TRA, Citadel Group, OnPoint Financial Corp, Florida Dept. of Transportation
Find out what your peers are saying about Cribl vs. ManageEngine Log360 and other solutions. Updated: July 2025.
865,140 professionals have used our research since 2012.