We performed a comparison between Cortex XDR by Palo Alto Networks and Jamf Protect based on real PeerSpot user reviews.
Find out in this report how the two Endpoint Protection Platform (EPP) solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."It is a scalable solution...The initial setup of Fortinet FortiEDR was straightforward."
"Ability to get forensics details and also memory exfiltration."
"The solution was relatively easy to deploy."
"The most valuable feature is the analysis, because of the beta structure."
"Additionally, when it comes to EDR, there are more tools available to assist with client work."
"The product's initial setup phase is very easy."
"It is stable and scalable."
"Fortinet is very user-friendly for customers."
"One of the things that I enjoy the most is using policy extensions. It's like having host firewalls to control USB connections. I think it's a wonderful tool to restrict use when connecting to our computers. Another important tool is Home Insights. That is an add-on to the Cortex solution. I like that because we can see all the vulnerabilities in the environment and control what assets are connected to our network."
"It blocks malicious files. It prevents attacks. It doesn't require many updates, it's a very light application."
"Cortex covers everything I need. It's a perfect solution. Cortex provides a different level of visibility because it's an extended EDR, allowing you to grab logs from the network and firewalls. Palo Alto invented the concept of the extended EDR or XDR."
"The integrations are out-of-the-box, as are the playbooks."
"It has pretty much everything we need and works well within the Palo Alto ecosystem."
"It is easy to use."
"The multi-layered approach to the product gives you confidence that it will stop exploits, ransomware, worms, or viruses from compromising endpoints, essentially providing peace of mind."
"The ability to kind of stitch everything together and see the actual complete picture is very useful. I guess you'd call it a playbook. Some people call it the forensics analysis of what was happening on particular endpoints when they detected some malicious behavior, and what transpired before that to cause that. It is also very user friendly. The way they have done everything and integrated all the solutions that they've purchased over the years to make it a very seamless, effective product is very good. One thing about Palo Alto is that they take the products or services that they purchase and make them seamless for the end user as compared to some companies that purchase other companies and then just kind of have their products off to the side or keep different interfaces. Palo Alto doesn't do that."
"The product's initial setup phase has very simple steps."
"Jamf Protect is a security product that helps us with CIS benchmarks and threat prevention."
"Jamf Protect searches incoming and outgoing traffic for malware to monitor the network for security."
"The tool's tech support is helpful and efficient. It also has an active community."
"I rate the technical support a ten out of ten."
"We mainly use Jamf Protect to protect staff computers from malware and antivirus."
"The quick updates are really good. If a new OS update drops today, I'll have the Jamf Protect update within a few hours. It's also compatible with all Mac OS versions, and there's zero lag or performance impact."
"I think cloud security and SASE are areas of concern in the product where improvements are required. The tool's cloud version has to be improved in terms of the security it offers."
"Cannot be used on mobile devices with a secure connection."
"We've encountered challenges during API deployment, occasionally resulting in unstable environments."
"Integration with Azure and SaaS provisioning tools could improve Fortinet FortiEDR."
"The EDR console should have more extensive reporting. You shouldn't need to purchase FortiAnalyzer. It should be included in the EDR part. The security adviser cloud platform could be improved with more options for exclusive or intensive rules for devices."
"Once, we had an event that was locked and blocked, but information about it came to us two or three days later."
"The amount of usage, the number of details we get, or the number of options that can be tweaked is limited in comparison to that with other EDR solutions"
"We've had a lot of false positives; things incorrectly flagged that require manual configuration to allow. Even worse, after we allow a legitimate program, it sometimes gets flagged again after an update. This has caused a lot of extra work for my team."
"In the next release, I would like to see more UI improvements. Their UI is a bit basic. When we are speaking about Palo Alto Networks they are the big company, so they can improve the UI a little bit. The UI, the reports, the log system can all be improved."
"Cortex XDR by Palo Alto Networks could improve by offering remote management. It would be useful to look at the client's issue to fix it."
"The installation should be easier and the Palo Alto pre-sales and sales teams should have more information on the product because they don't know what they are selling."
"Cortex XDR should have a lightweight agent, and the agent size should not be heavy."
"It is not easy to sell Cortex XDR, not because it isn't a good tool. Its marketing needs to be improved."
"The playbooks could be improved to include more functionalities or actions."
"I would like to see some additional features related to email protection included."
"Limited remote connection."
"The scope of improvement will fall under the support hierarchy that the tool offers to the latest version that Apple derives for any of the latest operating systems to launch."
"Jamf Protect needs to improve its pricing."
"The solution's integration with other tools is slow."
"Jamf Protect protects just Mac devices, and we would love to have one solution for other platforms and not just Mac devices."
"I'd really like to see some data loss prevention (DLP) capabilities. More visibility into user activity on laptops would be helpful."
"The solution’s stability could be improved."
"The product's price is an area of concern where improvements are required."
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Cortex XDR by Palo Alto Networks is ranked 4th in Endpoint Protection Platform (EPP) with 80 reviews while Jamf Protect is ranked 30th in Endpoint Protection Platform (EPP) with 7 reviews. Cortex XDR by Palo Alto Networks is rated 8.4, while Jamf Protect is rated 9.2. The top reviewer of Cortex XDR by Palo Alto Networks writes "Perfect correlation and XDR capabilities for network traffic plus endpoint security". On the other hand, the top reviewer of Jamf Protect writes "Along with a good interface, the tool offers great technical support team". Cortex XDR by Palo Alto Networks is most compared with Microsoft Defender for Endpoint, CrowdStrike Falcon, Darktrace, Symantec Endpoint Security and Check Point Harmony Endpoint, whereas Jamf Protect is most compared with CrowdStrike Falcon, Microsoft Defender for Endpoint, Microsoft Defender for Business, VMware Carbon Black Endpoint and BigFix. See our Cortex XDR by Palo Alto Networks vs. Jamf Protect report.
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