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Cortex XDR by Palo Alto Networks vs Jamf Protect comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Sep 9, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Cortex XDR by Palo Alto Net...
Ranking in Endpoint Protection Platform (EPP)
5th
Average Rating
8.4
Reviews Sentiment
7.3
Number of Reviews
92
Ranking in other categories
Endpoint Detection and Response (EDR) (9th), Extended Detection and Response (XDR) (7th), Ransomware Protection (2nd), AI-Powered Cybersecurity Platforms (4th)
Jamf Protect
Ranking in Endpoint Protection Platform (EPP)
28th
Average Rating
9.4
Reviews Sentiment
7.9
Number of Reviews
9
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of October 2025, in the Endpoint Protection Platform (EPP) category, the mindshare of Cortex XDR by Palo Alto Networks is 3.7%, down from 4.5% compared to the previous year. The mindshare of Jamf Protect is 0.9%, up from 0.5% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Endpoint Protection Platform (EPP) Market Share Distribution
ProductMarket Share (%)
Cortex XDR by Palo Alto Networks3.7%
Jamf Protect0.9%
Other95.4%
Endpoint Protection Platform (EPP)
 

Featured Reviews

HectorRios - PeerSpot reviewer
Has detected high-risk threats effectively and provides strong behavioral protection
They did well with handling high-risk threats. I would rate Palo Alto support an eight or nine. I would give them an eight because in the majority of cases, we talk with local partners, and only in case of an emergency or a difficult issue, we jump to Palo Alto support. When we had that experience with Palo Alto support, it was nice service, but it was really difficult to get it. To jump from the partner to Palo Alto directly was challenging. I understand that it's part of the service, as the local partner just jumps up to Palo Alto support in case they need it. In some cases, when we faced an important issue, it was preferred to jump directly to Palo Alto to save time.
Amit-Sarkar - PeerSpot reviewer
Allows users to easily monitor miscellaneous activities occurring in their environments
The product's price is an area of concern where improvements are required. It would be good if Jamf Protect could be integrated with Jamf Pro and used as a single solution. There are a couple of improvements where there is a need to change a few things. There are also a couple of things that need to be removed and merged into the main tool, Jamf Pro. The solution's technical team needs to improve because somewhere I felt from my personal experience that unless Jamf's team puts in an effort to understand the requirements of its customers, help can't be provided. The help provided by Jamf's team is on the basis of what they know, so I feel that they need to put a bit of effort into understanding what customers expect from the product.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The product has an intuitive dashboard."
"I've found the solution to be highly scalable for enterprises."
"This software helps us understand any issues that may arise when someone is not at work."
"The integrations are out-of-the-box, as are the playbooks."
"The tool is easy to use."
"The solution helps find bugs, and it is safe to use to prevent attacks by hackers."
"One thing that I like about Cortex XDR by Palo Alto Networks, it is detecting all the suspicious or malicious binaries, and it has integration with Palo Alto Firewall."
"Best solution for avoiding security breaches, malware attacks, and other kinds of security issues."
"Jamf Protect searches incoming and outgoing traffic for malware to monitor the network for security."
"Jamf Protect is a security product that helps us with CIS benchmarks and threat prevention."
"We mainly use Jamf Protect to protect staff computers from malware and antivirus."
"The quick updates are really good. If a new OS update drops today, I'll have the Jamf Protect update within a few hours. It's also compatible with all Mac OS versions, and there's zero lag or performance impact."
"The product's initial setup phase has very simple steps."
"I rate the technical support a ten out of ten."
"The tool's tech support is helpful and efficient. It also has an active community."
"The behavioral detection is valuable."
 

Cons

"There are some third-party solutions that are difficult to integrate with, which is something that can be improved."
"Currently, if you use Palo Alto endpoint protection as the only solution it's very complicated to remove pre-existing threats."
"There's an overall lack of features."
"I don't like that they have different types of licenses. For example, if users select a license, they think they will have all the platforms they need to improve their network or security. But after some time, Palo Alto Networks changed their licensing, and some of the features that, for example, were free at the beginning now have a cost. I think the integration can be improved. For example, a lot of tools are just integrated through APIs."
"The dashboard is the area that needs to improve so that we can have the ability to drill down without having to go elsewhere to verify results."
"They are charging for Network Traffic Analyzer (NTA) services, so if the per GB data could be provided at a certain level free of cost or at the same cost which the customer is taking for the entire bundle, that would be better."
"Palo Alto Networks Cortex XDR does not detect malicious activity like in other anti-virus solutions like Trend Micro and Windows with Cisco."
"Whenever the tool releases a new version when deploying the product across the organization, I feel like there are some disturbances in the CPU usage after upgrading the tool to the latest version."
"The product's price is an area of concern where improvements are required."
"The solution's integration with other tools is slow."
"I'd really like to see some data loss prevention (DLP) capabilities. More visibility into user activity on laptops would be helpful."
"The scope of improvement will fall under the support hierarchy that the tool offers to the latest version that Apple derives for any of the latest operating systems to launch."
"Jamf Protect needs to improve its pricing."
"Jamf Protect protects just Mac devices, and we would love to have one solution for other platforms and not just Mac devices."
"The dependency on Jamf Pro or SIEM or SOAR for some automations and integrations could be reduced."
"The solution’s stability could be improved."
 

Pricing and Cost Advice

"I don't like that they have different types of licenses."
"The price of the solution is high for the license and in general."
"This is an expensive solution."
"Cortex XDR by Palo Alto Networks is an expensive solution."
"It has reasonable pricing for the use cases it provides to the company."
"It's the most expensive solution, but features-wise, it's quite strong. It's very good for protection, so the results are very good in the case of protection. I would rate it a two out of ten in terms of pricing."
"The price is on the higher side, but it's okay."
"It has a higher cost than other solutions, like CrowdStrike or Microsoft’s EDR tools, but it reduces the cost of our operations because it’s a new generation antivirus tool."
"I rate the product price as a five on a scale of one to ten, where one is a low price, and ten is a high price."
"Jamf Protect is an expensive solution."
"The licensing costs are yearly and expensive."
"It's significantly cheaper than other options like ApexOne."
"Jamf Protect costs double the price that we were paying before."
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Top Industries

By visitors reading reviews
Computer Software Company
13%
Financial Services Firm
10%
Manufacturing Company
8%
Government
6%
Computer Software Company
16%
University
12%
Financial Services Firm
7%
Healthcare Company
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business41
Midsize Enterprise18
Large Enterprise36
By reviewers
Company SizeCount
Small Business3
Midsize Enterprise2
Large Enterprise4
 

Questions from the Community

Cortex XDR by Palo Alto vs. Sentinel One
Cortex XDR by Palo Alto vs. SentinelOne SentinelOne offers very detailed specifics with regard to risks or attacks. The ability to reverse damage caused by ransomware with minimal interruptions to...
Comparing CrowdStrike Falcon to Cortex XDR (Palo Alto)
Cortex XDR by Palo Alto vs. CrowdStrike Falcon Both Cortex XDR and Crowd Strike Falcon offer cloud-based solutions that are very scalable, secure, and user-friendly. Cortex XDR by Palo Alto offers ...
How is Cortex XDR compared with Microsoft Defender?
Microsoft Defender for Endpoint is a cloud-delivered endpoint security solution. The tool reduces the attack surface, applies behavioral-based endpoint protection and response, and includes risk-ba...
What do you like most about Jamf Protect?
Jamf Protect searches incoming and outgoing traffic for malware to monitor the network for security.
What is your experience regarding pricing and costs for Jamf Protect?
Jamf Protect is an expensive solution. Customers need to pay additional costs for Jamf Protect's on-ground support. On a scale from one to ten, where one is cheap and ten is expensive, I rate the s...
What needs improvement with Jamf Protect?
The dependency on Jamf Pro or SIEM or SOAR for some automations and integrations could be reduced. In-built automation and remediation of behavior-based threats would be beneficial enhancements.
 

Also Known As

Cyvera, Cortex XDR, Palo Alto Networks Traps
No data available
 

Overview

 

Sample Customers

CBI Health Group, University Honda, VakifBank
Information Not Available
Find out what your peers are saying about Cortex XDR by Palo Alto Networks vs. Jamf Protect and other solutions. Updated: September 2025.
872,706 professionals have used our research since 2012.