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ConnectWise ScreenConnect vs Venn Software comparison

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Comparison Buyer's Guide

Executive SummaryUpdated on Aug 7, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Microsoft Intune
Sponsored
Ranking in Remote Access
1st
Average Rating
8.2
Reviews Sentiment
7.3
Number of Reviews
272
Ranking in other categories
Configuration Management (2nd), Enterprise Mobility Management (EMM) (1st), Unified Endpoint Management (UEM) (1st), Microsoft Security Suite (1st)
ConnectWise ScreenConnect
Ranking in Remote Access
17th
Average Rating
8.4
Reviews Sentiment
7.8
Number of Reviews
37
Ranking in other categories
Virtual Meetings (10th)
Venn Software
Ranking in Remote Access
31st
Average Rating
9.4
Number of Reviews
3
Ranking in other categories
Application Security Tools (65th), Secure Access Service Edge (SASE) (33rd)
 

Mindshare comparison

As of June 2025, in the Remote Access category, the mindshare of Microsoft Intune is 9.7%, down from 10.9% compared to the previous year. The mindshare of ConnectWise ScreenConnect is 1.6%, down from 1.6% compared to the previous year. The mindshare of Venn Software is 0.6%, up from 0.2% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Remote Access
 

Featured Reviews

Joseph Merusi - PeerSpot reviewer
Everything has worked better since we started using it
Sometimes the syncing is inconsistent. I'm confident that the devices are checking in every eight hours, but sometimes the devices aren't picking up the settings as quickly as I would expect. Some features haven't been updated in a while, and Microsoft doesn't seem interested in developing them. Unless you talk to an engineer, you don't know whether there will be an update. There are communication issues, so you might start working with a feature without knowing if it will be deprecated six months from now. Some reporting areas still need development. For example, I noticed that the reporting for driver updates is still confusing.
Todd Blake - PeerSpot reviewer
Simple to set up, reasonable pricing, and useful remote control capabilities
I'm on the latest version of the solution. I just updated it yesterday. While we have the solution on-premises at this time, we'll likely move to the cloud later this year. They have a trial version that you can try. They have a free version that you can try as well. I use it myself to support my family. I would try the free version or the trial version depending on your business. They can set you up and you can get to see all the features. I would also advocate going to the cloud version. Don't bother with the on-prem. It's just easier to jump to the cloud. I'd rate the solution nine out of ten.
reviewer2110356 - PeerSpot reviewer
Great for hybrid workers, minimizes latency and delivers great performance
We haven't encountered major issues with the solution. We are really happy that we decided to purchase Venn Software, although they are quite new. The initial setup is seamless. It's not overly complex. In our experience, for the most part, the solution is reliable. We haven't experienced any bugs or glitches. That said, the performance could be a bit better. We'd like to see a bit more done with the deployment capabilities. The solution needs to offer better local or regional support to cater to offshore users.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The conditional access policies that we set up are very useful."
"The user experience with Microsoft Intune is excellent because we can manage users and maintain security and policies anywhere they are."
"The dashboards, the security, and the customization capabilities work very well for us."
"Its price is reasonable. It is a part of our M365 suite."
"The most valuable includes managing everything from a single console."
"We can securely manage both company-owned devices and personal devices enrolled in our BYOD program."
"Within Intune, managing policies and having a consistent way to manage devices is valuable."
"Intune does consolidate all endpoint and security management tools into one place, making everything easier to manage."
"It's very easy to use. Provides connections that are always on. It was nice to be able to see a list of end-points and see whether or not they were connected so I could troubleshoot any network issues I had."
"You can bring up a command prompt remotely and execute commands without having to disturb the user."
"ConnectWise Connect is very convenient as we can remote to a PC even when it is not within our LAN."
"Better than TeamViewer and useful for fixing problems remotely."
"Valuable features include the responsiveness, ability to tune up and tune down the connection, and video."
"It's very low maintenance."
"The product is really easy to deploy."
"I've noted an ROI while using the solution."
"Since the software is launched directly from the computer, not remotely delivered, it has minimized latency and response time."
"It allows us to improve our security and prevent company files and data leaks."
"We don't need to go to the physical office, and it only requires minimal supervision or assistance from our IT Team."
 

Cons

"There's a significant discrepancy in Intune pricing between tenants."
"There are a lot of updates happening on Microsoft."
"Intune has all the features enabled for Windows devices but needs to be improved on iOS and Apple devices."
"When somebody has a customized application or their own company's application, we cannot deploy that application."
"Intune could be improved by expanding its third-party patching capabilities for a more comprehensive solution."
"Intune should support platforms other than Windows. We have encountered several limitations, especially when handling iOS devices."
"Sometimes the syncing is inconsistent. I'm confident that the devices are checking in every eight hours, but sometimes the devices aren't picking up the settings as quickly as I would expect."
"Enhancements for managing MacOS more comprehensively would be beneficial."
"The recent redesign has made it slower and basically worthless."
"I would like ConnectWise Control to be more transparent on the real costs to renew their license."
"They could provide a toolbox for the plan I'm on."
"Speed is a major factor in Automate, and the control panel is horribly slow."
"If it had Chrome capability, that would be great; being able to use it on a Chrome device. Right now, I can't use it on my Chrome device."
"I was not thrilled with their support. I do not have a lot of time to deal with the attention which is needed to fix issues."
"There can be some complexities when running patches or when building up all the profiles, making them areas where improvements are required."
"I really didn't care for the onboarding process and it is something that should be improved."
"We'd like to see a bit more done with the deployment capabilities."
"It would be better to have the back end more efficient."
"Currently, Venn only uses two platforms/applications: Windows and Mac. It would be great if they could also add more platforms since some BYOD employees might be using an application other than Windows or Mac - for example, Linux."
 

Pricing and Cost Advice

"Microsoft Intune costs about $7 per user per month, which is somewhat on the pricier end. That said, it's a reliable product, so it's fair."
"Its price is in the medium range. It is acceptable because you're paying for the features. I am not aware of any additional costs."
"There is a license needed for this solution and it is either included in one of the enterprise license agreements. Microsoft licensing is a mathematical institute, it could be quite complex. We tend to ask specialized organizations to research what the most profitable way it would be for us to use licenses in the organizations."
"Microsoft licenses are costly."
"Intune is cost-effective as it is included in some of the Office 365 packages."
"It comes with the E5 plan. We bought the E5 plan from Microsoft."
"It's a part of Microsoft 365 and E5 licenses. Microsoft's strategy of making every feature in Microsoft Intune paid needs optimization. Remote control is one of the basic features, not a luxury feature, yet we must pay for it. I"
"Our Office 365 Business Premium license, including Office 365 and Intune Management, offers excellent value."
"Their licensing model is good, their pricing model is good, their service is good; bandwidth is excellent. They're consistent."
"It is priced fairly."
"For the price we pay, we definitely feel it's worth it, but there are some contenders in the market that are coming out now, whose products are as good; they are offering more features and the price is actually less than ConnectWise. All things considered, the biggest thing is the lack of patching in ConnectWise. If they could integrate that into the product, that would be a game changer, if offered at the same price point."
"I download the product for free with ConnectWise RMM's license."
"Pricing is fair for Control and the licensing is simple."
"Good price and works well."
"We pay $3,000 USD for the service, yearly upfront."
"ConnectWise Control is not an overly expensive tool. Its pricing is reasonable."
Information not available
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Top Industries

By visitors reading reviews
Computer Software Company
12%
Educational Organization
12%
Financial Services Firm
9%
Manufacturing Company
8%
Computer Software Company
20%
Financial Services Firm
12%
Manufacturing Company
11%
Healthcare Company
7%
Financial Services Firm
15%
Outsourcing Company
8%
Manufacturing Company
8%
Computer Software Company
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
 

Questions from the Community

How does Microsoft Intune compare with VMware Workspace One?
Microsoft Intune is a great tool for managing a mobile device fleet while keeping access control. The solution makes ...
What are the pros and cons of Microsoft Intune?
Microsoft Intune is a great configuration management tool and has a lot of good things going for it. Here are some of...
How does Google Cloud Identity compare with Microsoft Intune?
Microsoft Intune offers not only an easy-to-deploy data protection and productivity management solution, but also ...
What is your experience regarding pricing and costs for ConnectWise Control?
I download the product for free with ConnectWise RMM's license.
What needs improvement with ConnectWise Control?
All the features provided by the product in terms of screen connectors have been good. There can be some complexities...
Ask a question
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Also Known As

Intune, MS Intune, Microsoft Endpoint Manager
ConnectWise Control, ScreenConnect
No data available
 

Overview

 

Sample Customers

Mitchells and Buzzers, Callaway
Jon Rosen Systems
Venn is currently being used by 700+ organizations. The newest version of our secure workspace is selling not only to our existing customer base but to new companies like Voya, ModSquad, TTech and many others.
Find out what your peers are saying about ConnectWise ScreenConnect vs. Venn Software and other solutions. Updated: June 2025.
857,162 professionals have used our research since 2012.